• Archived

Inability to send emails from my Thunderbird account

I am unable to send emails from my Thunderbird email account. There is no "dashboard" or options bar displayed when I hit "reply" to a message. Nor is there such an optio… (read more)

I am unable to send emails from my Thunderbird email account. There is no "dashboard" or options bar displayed when I hit "reply" to a message. Nor is there such an options bar to create emails.

This is worrisome.

Please advice.

Asked by verdelagge 8 months ago

Last reply by david 8 months ago

  • Solved
  • Archived

Thousands of duplicates in "inbox" only... HELP!

Don't know what else I could say more than what's in subject. Tried deleting all emails in inbox can't do it. Thunderbird freezes up. There's 45,000 emails in inbox sudde… (read more)

Don't know what else I could say more than what's in subject. Tried deleting all emails in inbox can't do it. Thunderbird freezes up. There's 45,000 emails in inbox suddenly. Have combed and read comments seems no help anywhere. Anybody please help.

Asked by liteman 8 months ago

Answered by Lampros 8 months ago

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TB 115 search issues

TB upgraded to 115.0.1 this morning, (although PCMatic has been telling me this had happened yesterday). Now I find that Search (Ctrl-Shift-F) no longer gives consistent… (read more)

TB upgraded to 115.0.1 this morning, (although PCMatic has been telling me this had happened yesterday). Now I find that Search (Ctrl-Shift-F) no longer gives consistent results, and never end searching.

Asked by mozillarob519 8 months ago

Last reply by Wayne Mery 8 months ago

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Deleted messages

Hello, on my bussiness mail on thunderbird mails that i read are all deleted. I didn't do anything to do them, is there any way to bring them back? There are very importa… (read more)

Hello, on my bussiness mail on thunderbird mails that i read are all deleted. I didn't do anything to do them, is there any way to bring them back? There are very important messages in them that i really need

Asked by Kacperczyk.patryk.hoi 8 months ago

Last reply by christ1 8 months ago

  • Solved
  • Archived

Inability to send emails from my cox.net account using Thuderbird

I use both Thunderbird and Outlook for my cox.net email account. I can receive incoming emails using Thunderbird but cannot send emails, and I can both receive and send … (read more)

I use both Thunderbird and Outlook for my cox.net email account. I can receive incoming emails using Thunderbird but cannot send emails, and I can both receive and send emails using Outlook. The server settings are identical for both Thunderbird and Outlook - imap with STARTTLS and port 993 and smtp with STARTTLS and port 587. When Thunderbird is unable to send an email, I get a balloon that indicates that the smtp server cannot recognize my email address, which is hklesserjr@cox.net.

Asked by hklesserjr 8 months ago

Answered by david 8 months ago

  • Archived

slow, must reboot consistantly. Win10

This program is deeply flawed. It's slow & must be rebooted multiple times a day. Then at times it works just fine. What's the problem & how to fix? The address b… (read more)

This program is deeply flawed. It's slow & must be rebooted multiple times a day. Then at times it works just fine. What's the problem & how to fix? The address book doesn't show what folder you put a contact in. The old version did. This is a flaw too.

Asked by twolf2 8 months ago

Last reply by Wayne Mery 8 months ago

  • Archived

Selected header does not match loaded body on IMAP

Hey Team, This is a problem that I have seen a few times over the years but is causing me some real headaches at the moment for one specific customer who uses TB. The c… (read more)

Hey Team,

This is a problem that I have seen a few times over the years but is causing me some real headaches at the moment for one specific customer who uses TB.

The computers in question are fully patched windows 10 with TB 115 installed.

When clicking on an email header / selecting an email from the message list, sometimes, a different email body is loaded into the message pane. Sometimes moving the message to a different folder seems to resolve the issue but I'm not sure that this works 100% of the time. We have also had instances where an email has been replied to but the wrong email body has been included in the reply (bit if a data security concern...)

I am assuming that somewhere along the lines the link between the downloaded headers and the message bodies is getting out of sync. My current "fix" is to remove the account, remove the data then add the account back. This seems to fix things but doesn't seem like the right way to do it.

Can anyone offer any advise on either;

  1. How to prevent this from happening in the first place
  2. More efficiently re-sync all of the headers to bodies (assuming that this is the issue)

Help and advice, greatly received.

Asked by Gareth Westwood 8 months ago

Last reply by Gareth Westwood 8 months ago

  • Archived

autoconfig

Hello, I am currently facing difficulties with the automatic configuration of the Thunderbird mail client. I have set up a web server that provides an XML file containin… (read more)

Hello,

I am currently facing difficulties with the automatic configuration of the Thunderbird mail client. I have set up a web server that provides an XML file containing the configuration information, accordingly to what we can see here -> https://wiki.mozilla.org/Thunderbird:Autoconfiguration:ConfigFileFormat, and the URL of the file is accessible without any problem from my host. However, when I try to configure Thunderbird to automatically retrieve the configuration, it doesn't seem to send an HTTP request to the server. I used wireshark to see what happens here and I can see a DNS request for autoconfig.mydomain and a response with the correct IP, but no HTTP request after that. I used the log console of thunderbird and I get those messages : mail.setup: guessConfig failed: Impossible de trouver un serveur

Here's what I have checked so far:

The configuration XML file has been validated and does not contain any syntax errors. The URL of the XML file is correct and accessible from a web browser. No proxy settings on my system. No firewall rules seems to be blocking my system to access autoconfig. Despite all these checks, I still can't resolve the issue.

If you have encountered a similar problem or have any ideas about what might be causing this behavior, I would greatly appreciate it if you could share them.

Here are some additional details that might be helpful:

Operating System: Windows 11 Thunderbird Version: 115.0.1 (also tested on 102.5.1) The configuration XML file is accessible at this URL: http://autoconfig.<mydomain.com>/mail/config-v1.1.xml?emailaddress=<username>@<mydomain.com> Error message in the Thunderbird error console: "mail.setup: guessConfig failed: can't find a server"

Thank you in advance for your help !

Asked by Tarann 8 months ago

Last reply by Roland Tanglao 8 months ago

  • Archived

Thunderbird dont work with gmail account

for about a month now I have not been able to download mail on Thunderbird for the Gmail account Configuration: imap.gmail.com port 993 SSL/TLS Oauth2 I have double authe… (read more)

for about a month now I have not been able to download mail on Thunderbird for the Gmail account Configuration: imap.gmail.com port 993 SSL/TLS Oauth2 I have double authentication, the confirmation request appears on my smartphone, I confirm, insert the password on Thunderbird, accept the conditions and get the error. I also tried to change the password (on Firefox and Chrome I log in regularly, on smartphones too), with Thunderbird 102.13.0 32 bit on windows 11 no.... Below are the screenshots

Asked by direttore1 9 months ago

Last reply by Roland Tanglao 8 months ago

  • Archived

Unified folders not working after update to 115.0.1

The update to Thunderbird 115.0.1 broke the "Unified folders". I have two eMail accounts: - the first on a custom server, I do not know its characteristics - the second … (read more)

The update to Thunderbird 115.0.1 broke the "Unified folders".

I have two eMail accounts: - the first on a custom server, I do not know its characteristics - the second is an Office365 institutional account

Only the account on the on the custom server is shown in the Unified Folders.

The second account is shown as a folder in the Unified Folders pane, at the same level as "Archives", "Junk" and "Deleted".

I have tested one solution reported to be working: https://support.mozilla.org/en-US/questions/1003446

It does not work in my case.

Any help?

Asked by lordthistle 8 months ago

Last reply by Wayne Mery 2 weeks ago

  • Archived

version 115 and "Archives"

Hi, I've upgraded to 115 a few days ago, and: - the Archives, stored in "Archives" folder are disappeared - the Sent mail, whose folder now is another respect to the past… (read more)

Hi, I've upgraded to 115 a few days ago, and: - the Archives, stored in "Archives" folder are disappeared - the Sent mail, whose folder now is another respect to the past, doesn't show ALL the sent mail of years ago, but only a selected - how ? - set of these messages

Of course, I've saved all the files of profiles, but i don't know how recuperate my old archives only ...

Thanks in advance for help Andrea

Asked by alf_rix 9 months ago

Last reply by alf_rix 9 months ago

  • Archived

Thunderbird Email

Just this week I can no longer access email via Thunderbird. My ISP (CenturyLink) warns that my account is being "processed" and please stand by. This has persisted for… (read more)

Just this week I can no longer access email via Thunderbird. My ISP (CenturyLink) warns that my account is being "processed" and please stand by. This has persisted for several days, with no change. I have twice contacted CenturyLink (Help Chat) - They tell me everything is fine on their end, and that I need to follow up with Mozilla. So, here I am. Any ideas for a fix? Many thanks for your help!

Asked by Kent 9 months ago

Last reply by Kent 9 months ago