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10 years without having to log on here for help and I finally fcked it up and can't figure out how to fix this simple problem.

I did go through all the step btw before I came here and watched several video and reinstalled TB but the problem still exists

I open TB 1. the top is all the messages in my inbox along with new one filing in

2. usually there is a split screen. 3. I can see the messages at the top and then there is a dividing line 4. below that line it would say thunderbird or some such message.

-important part-

5. when I click on the message the text of the message WOULD show in thE BOTTOM HALF OF THE split screen

but that split screen is no longer ther when I click on the message I can not read it unless I dbl click the message into a new window -

I DO NOT LIKE DOING THAT I LIKE THE MESSAGE SHOWING UP IN THE BOTTOM OF THE SPLIT SCREEN - so I can delete what I don't like quick

NOW I went to stetting/general and did the defalt thing and it does not work. it will not restore the split screen

How do I get this back before I toss the computer out of the window?

thank you

I've installed Thunderbird 128.1.1 but it stalls on startup looking for a pw for a gmail I no longer have access to. This account was deleted 6 months ago. Today, I found one item in the account list under Local Files which I deleted. The problem persists.

Thunderbird says downloading 1 of 214 then sometimes 2 then 3 then 4 but always stops before 6 and no new messages have been displayed since 5:27pm yesterday.

mailbox-message://Admin%40AlanG.us@outlook.office365.com/Inbox#91795 last msg in inbox

Tried rebooting system also tried closing Tbird before the reboot and again after testing after the reboot twice now but still same as since yesterday afternoon.

Any ideas would be welcome am using web based Outlook to access new mail without issue but dislike the interface.

Thanks, Alan.

duplicate of /questions/1461228 thread

I am unable to send or receive emails after Xfinity upgraded our package. Whenever I try to use my email, the computer keeps asking me for a new password. I would like this issue resolved. Tks, Jim :-)

Hi community, I have browsed a bit in the web but haven't found a solution.

I'm a long-term Thunderbird user having this as my to-go-mail-client on every computer since almost 20 years and have always been happy with it. However since the last major update to 128.0.1 my Thunderbird has become very unresponsive whenever I start it or I receive an email.

I have 3 mail accounts in my Thunderbird set up. Two accounts are using POP, these seem to work as expected. The third account is a (company)-Google account that syncs mails via IMAP. Whenever I receive an email with this Google-account I see the blue loading bar at the bottom-right of the UI and this takes a while to load (even when receiving only one email), as long as this loads my Thunderbird is "Not responding". After approximately one minute I can read my new email and work as always (until a new mail comes in and it becomes unresponsive again). Needless to say that this is not very great for working productive and I hope to find a solution, so I don't have to get used to a new mail client.

Currently I'm on 128.1.1 on Windows 11, as said this issue started with the update to 128.0.1 some weeks ago.

Happy to provide more details or test some steps if someone has a helpful idea how to improve things

I even extend the connecting time out mins to 2 mins still failed A question, can thunderbird be used on Chinese mainland for gmail accounts, by using VPN? I highly doubt.

I can insert outlook accounts into thunderbird easily and log onto oauth2 pages of these accounts.

When I send an Interac e-transfer, my bank sends me two email notifications. The first is that I have sent an Interac e-transfer, and the second tells me that the recipient has accepted it. Both of these notifications used to say that the sender was my bank, and continue to do that on my ISP's email portal. On Thuderbird, however, the first emails indicate that they are from my bank, and the second ones show that they are coming from my friend "John Smith" (who happens to be someone who sends me occasional Interac e-transfers). This has happened about 5 times now, and has done so over the last two months. This makes me very nervous! If Thunderbird is inserting someone else's name as the sender, and not my bank, is John Smith notified about anything? I do not want my private banking actions communicated to anyone other than me and/or my bank. And why does my ISP's email portal show the sender correctly, and Thunderbird makes up the fact that it is from John Smith? Any help with this would be greatly appreciated. I searched this forum for "Interac" and didn't find anything similar.

After posting a question here, I found the answer in one of your Help postings. So I deleted the question in this post (and changed the Subject), but was there a way I could have deleted the post itself?

Thanks for your help. Alan

Hi

I am UK user of Thunderbird and have been for many years...

I am likely to be the cause of my own problem as I have allowed my live email folders to accumulate thousands of emails... in excess of 26,000 in my inbox alone...

I have recently started to try to tidy these up as I need to transfer my data to a new PC. however, before attempting to copy the first batch of emails to a new local folder, I noticed that there appeared to be substantial gaps in my email folders with vast tracts of emails appearing to be missing.

I went on online to my email provider (fasthosts) and it seemed that the solution might be to refresh the emails... Sadly, this seemed to make matters worse.

It now appears that I am missing even larger numbers of historic emails (both from my inbox and from my received folder). We are talking 1000's of emails that have simply disappeared... Seemingly without trace.

I suspect any advice and instructions will be beyond my scope... Are there any support services available to UK users where sufficiently competent professionals can provide assistance to users who have clearly got out of their depth.

I have contacted you previously and tried all the suggestions to solve my problem. None of them seemed to work. The issue only arose after a recent update to Thunderbird. I was pointed in the direction of my service provider. They confirmed nothing had changed their end. I created an email account in Microsoft Outlook. I can send and receive emails via my service provided. I have to assume the problem I am having is with Thunderbird. Before I leave Thunderbird for pastures new, do you have any suggestions? Bill

Hello, I am desperate. After an update today, my profile is gone. It would be no problem to set up the mails again. But I had saved a lot of mails in local folders for years and I'm afraid that I won't be able to access them if I set everything up again. Unfortunately, I can't do anything with the help articles because they are too technical. I think I have at least found the location of the locally stored mails. How should I proceed so that I can access them again? Thank you so much in advance, Klaudia

I'm having trouble logging into my Gmail account using Firefox. After entering my username and password, the login process either freezes or displays a 'Something went wrong' error message. I've tried clearing the browser cache and cookies, disabling extensions, and even updating Firefox to the latest version, but the issue still occurs. What could be causing this problem, and what steps can I take to successfully log in to Gmail through Firefox?"

From my inbox I normally highlight any emails I want to send to trash and press the DEL key. This morning when I tried to move these across I got a message advising that if I continue it would remove all files from my trash folder. My server settings are move them to nominated folder - see attached. How can I delete from the inbox and transfer to the trash?

The second problem I encounter is whenever I attempt to log into my Thunderbird account I am directed to go through the "Create an account" process as if I don't have an existing account???