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Emails are corrupted, just come with "----_com.sonymobile.email_660493172259368--"

Emails are coming in (from Gmail) with the correct subject line, but the body says "----_com.sonymobile.email_660493172259368--" When I view source, there is a long bloc… (read more)

Emails are coming in (from Gmail) with the correct subject line, but the body says

"----_com.sonymobile.email_660493172259368--"

When I view source, there is a long block of Hex, several pages long and then "---_com.sonymobile.email_660493172259368--" at the end

They are fine via google gmail.

How do I fix this?

Solved Archived 4 9

I have followed your instructions of connecting thunderbird to gmail, still failed

I even extend the connecting time out mins to 2 mins still failed A question, can thunderbird be used on Chinese mainland for gmail accounts, by using VPN? I highly doubt… (read more)

I even extend the connecting time out mins to 2 mins still failed A question, can thunderbird be used on Chinese mainland for gmail accounts, by using VPN? I highly doubt.

I can insert outlook accounts into thunderbird easily and log onto oauth2 pages of these accounts.

Locked Archived 2 18

Thunderbird hangs repeatedly when opening a specific messge

Thunderbird 115.12.1 running on Windows 11 in S mode. Working fine for several months, until today my wife clicked on a particular message, then Thunderbird hung, display… (read more)

Thunderbird 115.12.1 running on Windows 11 in S mode. Working fine for several months, until today my wife clicked on a particular message, then Thunderbird hung, displaying a tab with "Loading" and the path to the inbox and message, and not responding to any user actions. Killing Thunderbird and restarting results in the same situation. Thunderbird is trying to start up where it was when it was killed. It appears that something in the message causes this problem. I have tried the following:

  • Tried to clear the startup cache, which I am able to access by bringing up the "Write new message" window. However this action starts the main Thunderbird window, which immediately hangs. Also tried starting in Troubleshooting mode, with the same result.
  • I tried to navigate to the Inbox in Explorer, hoping to delete the offending message. But under AppData/Roaming, I saw only two folders (Adobe and Microsoft), but no Thunderbird folder. I made sure to unhide hidden files in the Roaming folder, but it did not help. I also tried this as the user (me) who set up the system and is presumably more privileged but that did not help. I am not knowledgeable enough about Windows 11 security to know how to overcome this. It seems like some kind of super-hiding that only Thunderbird can get through ??

I can try deinstalling and reinstalling Thunderbird but would like to get some thoughts on this before I go that route.

Thanks

Solved Archived 3 27

Server name to amend... I cannot find it!

Hello I have been a Thunderbird user for decades now. On one of my computer I have a 'misspelled' POP or IMAP server address error that pops up every time and it has beco… (read more)

Hello I have been a Thunderbird user for decades now.

On one of my computer I have a 'misspelled' POP or IMAP server address error that pops up every time and it has become kind of annoying - I do not mean the SMTP server - that is easy to fix.

Since I keep a 'huge amount' of forwarders - i.e. aliases - I cannot go and check each one manually!

Is there a file within profile folder I can open with NotePad++ and amend error? Unless I missed something within the GUI and I do not need to amend a file directly. I am not into this part and I am asking you 'nerdy friends' (I am one for other things!).

Thanks for your time - appreciated and no rush.

Regards M

Solved Archived 5 36

gmail Account

I'm having trouble logging into my Gmail account using Firefox. After entering my username and password, the login process either freezes or displays a 'Something went wr… (read more)

I'm having trouble logging into my Gmail account using Firefox. After entering my username and password, the login process either freezes or displays a 'Something went wrong' error message. I've tried clearing the browser cache and cookies, disabling extensions, and even updating Firefox to the latest version, but the issue still occurs. What could be causing this problem, and what steps can I take to successfully log in to Gmail through Firefox?"

Solved Archived 1 36

Compose message

Dear Mr/Ms, Can you give me one rational answer why is missing icon "Compose new message" in new version of thunderbird? The purpose of use of email app is to sent and re… (read more)

Dear Mr/Ms, Can you give me one rational answer why is missing icon "Compose new message" in new version of thunderbird? The purpose of use of email app is to sent and receive emails, isn't it? Im very dissaaponted by this move. Did you ask any user when plain to improve app? My advice is to ask people who use thunderbird app.

Solved Archived 2 36

Login failed outlook

Hi, I am having issue with an outlook account that will constantly say it has failed to connect. I will hit retry and be re-prompted several times and then eventually it … (read more)

Hi, I am having issue with an outlook account that will constantly say it has failed to connect. I will hit retry and be re-prompted several times and then eventually it will be fine. Any help would be appreciated.

Solved Archived 2 45

Switching my old Microsoft account to modern authentication or whatever

So Microsoft sent one of those "take action or lose access to your account (btw, Thunderbird sux, use Outlook instead, nudge, nudge, wink, wink)" e-mails to me. So I've b… (read more)

So Microsoft sent one of those "take action or lose access to your account (btw, Thunderbird sux, use Outlook instead, nudge, nudge, wink, wink)" e-mails to me. So I've beeen jumping through an unholy amount of hoops in order to find out what I'm supposed to do in order to fix whatever it is that needs fixing. I seem to have found the answer here: https://support.microsoft.com/en-us/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft-email-apps-c5d65390-9676-4763-b41f-d7986499a90d. They were even "kind" enough to include specific instructions for Thunderbird. I did step 1 successfully, but unfortunately I'm stuck at step 2 because the Authetication method selector won't offer OAuth2 at all, as you can see here: https://i.postimg.cc/mrSstFtt/Captura.png.

1. What am I doing wrong? 2. How can I set my outgoing mail server to use OAuth2, then? 3. Do I need to anyway?

Hope you can give me a hand, so far this has been way more trouble than it needed to be. And after I sort it out I still need to do the same for K-9 on my phone -_-'.

Solved Archived 2 45

Failure to send emails from Thunderbird

I have contacted you previously and tried all the suggestions to solve my problem. None of them seemed to work. The issue only arose after a recent update to Thunderbird… (read more)

I have contacted you previously and tried all the suggestions to solve my problem. None of them seemed to work. The issue only arose after a recent update to Thunderbird. I was pointed in the direction of my service provider. They confirmed nothing had changed their end. I created an email account in Microsoft Outlook. I can send and receive emails via my service provided. I have to assume the problem I am having is with Thunderbird. Before I leave Thunderbird for pastures new, do you have any suggestions? Bill

Locked Archived 1 45

Potential loss of huge quantities of historic emails...

Hi I am UK user of Thunderbird and have been for many years... I am likely to be the cause of my own problem as I have allowed my live email folders to accumulate thousan… (read more)

Hi

I am UK user of Thunderbird and have been for many years...

I am likely to be the cause of my own problem as I have allowed my live email folders to accumulate thousands of emails... in excess of 26,000 in my inbox alone...

I have recently started to try to tidy these up as I need to transfer my data to a new PC. however, before attempting to copy the first batch of emails to a new local folder, I noticed that there appeared to be substantial gaps in my email folders with vast tracts of emails appearing to be missing.

I went on online to my email provider (fasthosts) and it seemed that the solution might be to refresh the emails... Sadly, this seemed to make matters worse.

It now appears that I am missing even larger numbers of historic emails (both from my inbox and from my received folder). We are talking 1000's of emails that have simply disappeared... Seemingly without trace.

I suspect any advice and instructions will be beyond my scope... Are there any support services available to UK users where sufficiently competent professionals can provide assistance to users who have clearly got out of their depth.

Solved Archived 2 45

Email has disappeared

Hi all, I received an email from my outlook.com.au address yesterday with an important image attachement. However, I did not notice the yellow bar with option to enable r… (read more)

Hi all,

I received an email from my outlook.com.au address yesterday with an important image attachement. However, I did not notice the yellow bar with option to enable remote content.

This particular email was replied to by other recipients and therefore it was threaded.

Somehow I have lost most of the thread after trying to see where the attachments were.

The email is still there on other clients as well as the MS web interface. I can see the full thread in another tab in conversation view.

If I do a search for it in my inbox via the search function, it is there.

How do I view this email back in my inbox?

Regards,

Steve

Solved Archived 1 45

Not retrieving mail items as of 5pm yesterday.

Thunderbird says downloading 1 of 214 then sometimes 2 then 3 then 4 but always stops before 6 and no new messages have been displayed since 5:27pm yesterday. mailbox-mes… (read more)

Thunderbird says downloading 1 of 214 then sometimes 2 then 3 then 4 but always stops before 6 and no new messages have been displayed since 5:27pm yesterday.

mailbox-message://Admin%40AlanG.us@outlook.office365.com/Inbox#91795 last msg in inbox

Tried rebooting system also tried closing Tbird before the reboot and again after testing after the reboot twice now but still same as since yesterday afternoon.

Any ideas would be welcome am using web based Outlook to access new mail without issue but dislike the interface.

Thanks, Alan.

Solved Archived 1 45

Yahoo not allow Thunderbird access to email

I am running Thunderbird on OS Ventura 13.6.7 on a Macbook Pro. I have used Thunderbird for years to access my Yahoo email account, but today (again after having problems… (read more)

I am running Thunderbird on OS Ventura 13.6.7 on a Macbook Pro. I have used Thunderbird for years to access my Yahoo email account, but today (again after having problems a year or two ago) I keep getting a window popup asking me to login. However it does not ask for a password and when I click on next it gives me an error saying I have to enable cookies on my browser (they are enabled). I can login online but I would much rather continue to use Thunderbird as I have a number of other email accounts as well. I read about others here with similar problems but don't know of any anti-virus in my Mac. Here is a screenshot of the error message.

Solved Archived 2 45

thunderbird quit downloading my work hotmail account in July 2024

Thunderbird quit downloading just my work hotmail account in July 2024, the others are fine, settings are the same. I had the same problem with gmail during the pandemic … (read more)

Thunderbird quit downloading just my work hotmail account in July 2024, the others are fine, settings are the same. I had the same problem with gmail during the pandemic and had to start it up from scratch, losing all my old emails. I do not have that luxury with my work account. Please help. Is it a size issue?

Solved Archived 1 54