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email transfer

I have used Thunderbird for many years with my plusnet email address john@jonela.plus.com. Plusnet no longer manage emails and have migrated to Greenby. Could I transfe… (read more)

I have used Thunderbird for many years with my plusnet email address john@jonela.plus.com. Plusnet no longer manage emails and have migrated to Greenby. Could I transfer my email address to Thunderbird as I do not wish to use Greenby.

Asked by john1188 5 days ago

Answered by Lin 5 days ago

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consolidating calendars in Calendar

I have ended up with five different calendars. They all have different names--probably because I really don't understand how Thunderbird organizes things in regard to the… (read more)

I have ended up with five different calendars. They all have different names--probably because I really don't understand how Thunderbird organizes things in regard to the rest of the internet. Several people in our household share calendars, to keep track of events, tasks due, and medications.

So how do I consolidate all the entries in all of these calendars? I have tried syncing, but that doesn't seem to work. How can I know that when I enter a soccer schedule on (one of) my calendars, it will end up on the calendar that my wife uses to print out our family weekly schedule?

Asked by Roy Gathercoal 4 days ago

Answered by Toad-Hall 2 days ago

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Clarification Query about Message Retention in Server Settings

If I check both For at most X days and Until I delete them does it simply indicate the latter supersedes the former up until X days, at which time, messages will be posit… (read more)

If I check both For at most X days and Until I delete them does it simply indicate the latter supersedes the former up until X days, at which time, messages will be positively removed server side?

Thanks!

Asked by trashacct_14 10 months ago

Answered by david 10 months ago

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Remove list of months

How to I remove this list of months. I have tried all of the 'view' options I can find. I included a picture to help.

Asked by Mr Ed 1 year ago

Answered by sfhowes 1 year ago

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Filter repeats incorrectly

I have the filter snapshotted below When I receive an email which matches one or more of the tests, the recipent of the 'forward to' gets about 20 copies of the incomog m… (read more)

I have the filter snapshotted below When I receive an email which matches one or more of the tests, the recipent of the 'forward to' gets about 20 copies of the incomog mail. I am on imap win 11 23H2 T'bird is 128.5.2esr (64-bit). fix please!

Asked by Peter Matthews 1 year ago

Answered by Matt 1 year ago

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Thunderbird

Good morning, I installed Thunderbird - 128.3.2 - on a new computer with windows 11 PRO 64bit. My email is - carlofarioli@hotmail.com - the problem is that only the INBOX… (read more)

Good morning, I installed Thunderbird - 128.3.2 - on a new computer with windows 11 PRO 64bit. My email is - carlofarioli@hotmail.com - the problem is that only the INBOX and TRASH folders appear. I can't find the SUBSCRIBE function to activate all the missing folders. On the old computer with windows10 PRO, Tunderbird 115.5.0 is installed and everything works fine... Can you help me solve the problem, thanks

Asked by carlofarioli 1 year ago

Answered by christ1 1 year ago

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conflict between Inbox info and the content

Have just had an issue with an email coming in from a support person at the Uni helpdesk. The inbox (see below left) shows the correct name and email address, but the con… (read more)

Have just had an issue with an email coming in from a support person at the Uni helpdesk. The inbox (see below left) shows the correct name and email address, but the content is quite different.

When I checked the mail using Outlook, the correct file content was shown (see below right).

I have tried compacting the Inbox folder within TB [128.2.0esr (64-bit)], but no change. I am running Win 11 (64-bit) 23H2 with the latest cumulative update (KB5043076) installed 5 days ago.

Any suggestions gratefully received!

Bill

Asked by bhague 1 year ago

Answered by sfhowes 1 year ago

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How can I control what goes into the spam folder?

I have noticed the number of messages in my spam folder growing. When I check what's there I find that many are not spam and they haven't ever appeared in my inbox. Sur… (read more)

I have noticed the number of messages in my spam folder growing. When I check what's there I find that many are not spam and they haven't ever appeared in my inbox. Sure, I can drag them back over but that's not ideal.

How can I control what goes into my spam folder?

Asked by aidan2 5 days ago

Answered by aidan2 5 days ago

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Embedded images and photo attachments from Outlook 2016

Hi there, Just installed Thunderbird email. Before uninstalling Outlook 2016, I tried to forward some messages to Thunderbird, but Thunderbird will not show emabedded ima… (read more)

Hi there, Just installed Thunderbird email. Before uninstalling Outlook 2016, I tried to forward some messages to Thunderbird, but Thunderbird will not show emabedded images or attached photos, regardless of format (JPG, WEBP or PNG) Example: Instead of the image embedded in the email, I got this: g:20260201194950ee722ec300f042669bef9585ca10p0eu&R=1KSFSC960P76L&T=O&U=https %3A%2F%2Fimages-eu.ssl-images-amazon.com%2Fimages%2FG%2F01%2Fnav%2Ftransp.gi f&H=8QFJAA9HOQ1LXLAKNXLPWFHXGSSA&ref_=pe_109088481_1104238771_opens>

I have Original HTML in Thunderbird settings, not changed anything. How do I resolve this? I appreciate your help

Asked by zen53214 3 days ago

Answered by Matt 2 days ago

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Random conents for emails

Comment from one of our users: "thunderbird is really not working right for me... it's a mess on the 'sent' folder, with either no content shown or the wrong email appear… (read more)

Comment from one of our users: "thunderbird is really not working right for me... it's a mess on the 'sent' folder, with either no content shown or the wrong email appearing to the wrong people...", please see image (1).png, and "on this e-mail, an image appears that I never ever have seen in my life. Can I use something else, that is not webmail? XXX mentioned she uses outlook and doesn't have issues at all", see image (2).png.

I've tried the compact folders "fix". This fix appears to only work on Windows.

The user is on a Mac and out in the field. They are non technical. I'm seeing them tomorrow but don't really know what I can do for their dilema, apart from setup Outlook as they request.

This has been a long standing issue, I raised it two years ago. Sorry I can't really add anything useful. If you can get back to me with what error data can be collected I'm happy to upload it.

Asked by Owen Savill 1 year ago

Answered by christ1 1 year ago

  • Solved

Once again "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." Thunderbird 147.0.1

I have three email accounts all from different sources. Two of the three accounts work fine but one account will give me this error message. I back up the Thunderbird… (read more)

I have three email accounts all from different sources.

Two of the three accounts work fine but one account will give me this error message. I back up the Thunderbird folder every week and copied the backup to the working folder and I still have the issue.

I've been getting multiple emails of the same in a few folders. I do have a lot of Filters set up for the account affected.

Asked by josephjean1 4 days ago

Answered by josephjean1 4 days ago

  • Solved

Opening docx and xlsx files don't open

docx and xlsx attached files don't open with I click on them. I want them to open in Word and Excel. Nothing happens. I have to save them to my Desktop and then I can ope… (read more)

docx and xlsx attached files don't open with I click on them. I want them to open in Word and Excel. Nothing happens. I have to save them to my Desktop and then I can open them.

doc and xls attached files open when I click on them.

I can't find any associations in "files and attachments". 

I'm using version 140.7.0esr (64-bit)

Asked by phampton1 3 days ago

Answered by Ed 3 days ago