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Sync only sometimes works

Hi all. My sync is only sometimes working. I notice that when saving a bookmark and trying to find it on another device. I sometimes have to manually resync it or wait f… (read more)

Hi all.

My sync is only sometimes working. I notice that when saving a bookmark and trying to find it on another device. I sometimes have to manually resync it or wait for a few days to get it shown on my other devices. Same with the tab sharing across devices.. In most cases it doesn't work at all..

Here is a current sync-log: https://pastebin.com/TWugtAbm

Asked by zotac 2 weeks ago

Last reply by Sofiachloe 2 weeks ago

Trade-in in phone

I will be trading in my phone and I wanted to continue to access the sync history. How do I get a copy of my history to transfer to my new phone? I will no longer have ac… (read more)

I will be trading in my phone and I wanted to continue to access the sync history. How do I get a copy of my history to transfer to my new phone? I will no longer have access to the info once my trade-in is disconnected from my account. Thanks

Asked by fogish 4 months ago

Last reply by Paul 4 months ago

blocked email account - I have tried to sync and recover my blocked account - it sends a verification code to that email address, so I can't recieve it.

Tell me how to unblock an email account, that has been blocked by Firefox- I have tried to sync and it sends me an email to the blocked account with a verification numbe… (read more)

Tell me how to unblock an email account, that has been blocked by Firefox- I have tried to sync and it sends me an email to the blocked account with a verification number. So how can I get my email account unblocked?

Asked by jgcaller15 5 months ago

Last reply by cor-el 5 months ago

Cannot change Firefox account password due to "incorrect password"

I'm trying to reset my Firefox account password. I know my password is correct, because I just signed into my Firefox account with it. Every time I try to change the pas… (read more)

I'm trying to reset my Firefox account password. I know my password is correct, because I just signed into my Firefox account with it.

Every time I try to change the password however, it tells me my old password is incorrect. I know it's not incorrect because as stated, I just signed into my account with it.

Not sure exactly how to fix this one, any suggestions welcome.

Asked by darkbayleef 5 months ago

Last reply by cor-el 5 months ago

Firefox Imported my bookmarks from my google chrome browser

Hi, I use google chrome for work and firefox for personal use. I did not want firefox to import my bookmarks from Googe Chrome but somehow it did. Do I have to remove the… (read more)

Hi, I use google chrome for work and firefox for personal use. I did not want firefox to import my bookmarks from Googe Chrome but somehow it did. Do I have to remove these bookmarks one at a time? And how do I prevent this from happening again?

Thank you, Harry

Asked by harry710 5 months ago

Last reply by zeroknight 5 months ago

Webmail no longer works

My sign on for my webmail has not worked for the past couple of months. I have changed my password and this does not help. I have contacted Centurylink and tried everythi… (read more)

My sign on for my webmail has not worked for the past couple of months. I have changed my password and this does not help. I have contacted Centurylink and tried everything they suggested and it still does not work. Have you changed something with the browser that it does not function anymore with my email? My email works using Microsoft Edge browser. It just sits on the sign in page and gives me no reason it does not work. I have cleared my cache and it does not help.

Asked by whumphrey000 4 months ago

Last reply by cor-el 4 months ago

Firefox Sync

The original email address identifier I used to get into Firefox sync was discontinued by my provider and I could no longer get or send email from that account. The new … (read more)

The original email address identifier I used to get into Firefox sync was discontinued by my provider and I could no longer get or send email from that account.

The new email account is a modification of the old one and now conforms with my provider’s new identifier.

Of course this change made it impossible to get into my Firefox account and to use Firefox Sync.

My old email address, which is no longer functional, is tied to the account and I can’t get into the account to change the settings and replace the email address. Nor can I delete the account.

I tried to get into the account by switching to my google email address but the same problem arose each time. I am denied entry because the Google Authentication Code which I get on my phone and enter on my browser is always flagged as INVALID. This has happened so often that I am seriously considering changing from Firefox to a different browser.

My old Firefox recovery keys no longer work either. Presumably they are tied to the old email address and password.

I support Mozilla and it’s philosophy of open source, but this is driving me to desperation.

All I want to do is sync my two computer browsers with each other so I can work better. To do that I need to get back into my account.

Asked by D-Man 5 months ago

Last reply by cor-el 5 months ago

I am trying to recover passwords from an older profile into a new profile.

I am trying to recover passwords from an older profile into a new profile. I want to import the data to the new profile but Mozilla only wants it from another browser or… (read more)

I am trying to recover passwords from an older profile into a new profile. I want to import the data to the new profile but Mozilla only wants it from another browser or a .csv file. Where is the file? I have created another new profile so I don't know which is which. Any7 help is appreciated.

Asked by drbeynon 5 months ago

Last reply by Terry 5 months ago

recovery history sync by date

hello Is it possible to recover information according Sync to the recorded date(For example, the possibility of choosing to selectively retrieve Sync information from&n… (read more)

hello

Is it possible to recover information according Sync to the recorded date(For example, the possibility of choosing to selectively retrieve Sync information from : a day ago.or 1week ago or 1 month ago.....)?


Or is there only one date and that is the last backup date? I want to use a new computer and there is no data from the previous computer's hard drive


thank you

Asked by kankarezehtab 5 months ago

Last reply by cor-el 5 months ago

Sync from google

Hi! Suppose I have been using Chrome. I have a lot of Sync data in google. Now I am going to use Firefox. Why I cannot get the Sync data only using google account in Fire… (read more)

Hi! Suppose I have been using Chrome. I have a lot of Sync data in google. Now I am going to use Firefox. Why I cannot get the Sync data only using google account in Firefox.

I will Sing in to my google account from Firefox and using the Sync I would like to get all the data such as Bookmark, History etc. that were previously Sync through Chrome.

Thank!

Asked by Nour Noby 5 months ago

Last reply by Paul 5 months ago

Downgraded from Windows 11 to Windows 10, syncing completely broke

I had several dozen tabs open, as well as bookmarks saved that were on my account while I was using Windows 11. I didn't even think to export the bookmarks and other info… (read more)

I had several dozen tabs open, as well as bookmarks saved that were on my account while I was using Windows 11. I didn't even think to export the bookmarks and other information, as I figured sync would handle that. Unfortunately, none of my settings have been saved. Is there a way to fix this? I had many extensions, bookmarks, and tabs I'd like to recover.

Asked by erratic 5 months ago

Last reply by Paul 5 months ago

Firefox Browser Windows 11

CAn u help me pls ? Everytime I´m logging in to my account,Qwant ist in my searchbar. Everytime i deleted it came back. No Virus or Spyware or Hjack. Think its a pro… (read more)

CAn u help me pls ? Everytime I´m logging in to my account,Qwant ist in my searchbar. Everytime i deleted it came back. No Virus or Spyware or Hjack. Think its a problem caused by theSync. Can u delete everything with Qwant in my Firefox Account !? Oh yeah can u send me a pdf of my firefox with all my passwords ? In the case we have to clear my account or i forget anything. Please help me !!

Best wishes Wagner Swen

Asked by svenwagner07 5 months ago

Last reply by cor-el 5 months ago

Firefox syncing

I switched laptops in August of 2023 roughly 60 days ago. I successfully synced and transferred all bookmarks and passwords at that time. Today I needed to switch laptops… (read more)

I switched laptops in August of 2023 roughly 60 days ago. I successfully synced and transferred all bookmarks and passwords at that time. Today I needed to switch laptops again and gave my old laptop to our tech to wipe Win11 off of and revert to Win10. I was not concerned with my synced data as I had just synced in August. Upon logging in to firefox.... there is almost no synced data. Is there anyways to access the August data?

Asked by mmarchiori 5 months ago

Last reply by Dropa 5 months ago

Tabs not syncing between certain devices

Hey all, I have 4 devices connected to Firefox Sync. Mac deskop Mac laptop iPhone iPad It appears that the sync will sync extensions between the deskop and… (read more)

Hey all,

I have 4 devices connected to Firefox Sync.

  1. Mac deskop
  2. Mac laptop
  3. iPhone
  4. iPad

It appears that the sync will sync extensions between the deskop and laptop ok, but not tabs. Both computers can see synced tabs from the mobile devices but not from each other.

I have logged out and in, turned on sync and off and on again, changed device names just to see if that refreshed things, removed them from the logged in list to kick them out and then logged in again, changed the tick boxes for sync items and yet tabs will not sync.

When I look under History > Synced Tabs I see the two mobile devices and their tabs but I don't even see the other Mac listed, let alone its tabs.

Help appreciated.

Asked by raddougall 5 months ago

Last reply by cor-el 5 months ago

Mozilla-Account for all services

Dear Community, today I received an announcement from Mozilla that Firefox Sync becomes Mozilla Sync. Included are services like VPN, Pocket, Monitor and Relay. I thin… (read more)

Dear Community,

today I received an announcement from Mozilla that Firefox Sync becomes Mozilla Sync. Included are services like VPN, Pocket, Monitor and Relay.

I think it would be super great, if there is also a possibility to synchronize Thunderbird settings and apps. If you run multiple devices with Thunderbird, there would be a great benefit.

Best wishes, Adrian

Asked by Firefox-Account 5 months ago

Last reply by TyDraniu 5 months ago