Showing questions tagged: Show all questions
  • Archived

Firefox sync doesn't recognize me although I received email and verified.

I registered for Sync on May 2, received the verification email from Firefox Accounts <verification@accounts.firefox.com> on that day, and immediately verified. But… (read more)

I registered for Sync on May 2, received the verification email from Firefox Accounts <verification@accounts.firefox.com> on that day, and immediately verified. But ever since, I have not been able to log in and when I asked to reset password, I was told that there is no record of my email address--the same address at which I received the "Verify your account" email.

Asked by jpenha 6 years ago

Last reply by guigs 6 years ago

  • Archived

How do you delete a email address that does not exsist?

I was creating an account for my wife on her android tablet and I entered an email address that does not exsist and it will not let me delete it. When I try to use sync t… (read more)

I was creating an account for my wife on her android tablet and I entered an email address that does not exsist and it will not let me delete it. When I try to use sync the non exsistant email comes up and will not let me either change it or delete it. HELP! Thanks, Anthony

Asked by voytaskoa 5 years ago

Last reply by guigs 5 years ago

  • Archived

My Firefox accounts are not being synced

I'm using firefox 33.1.1 and having an issue of new sync feature. Everytime I open my browser for a yellow status bar appears at bottom which says unknown error something… (read more)

I'm using firefox 33.1.1 and having an issue of new sync feature. Everytime I open my browser for a yellow status bar appears at bottom which says unknown error something like that. I already reinstall my firefox and also try on other PC's but the issue is same. I'm using syns feature from more than 6 to 7 months but this all happens suddenly. I also google that some peoples has same issue but didn't find any solution.

Asked by aneesprince 5 years ago

Last reply by philipp 5 years ago

  • Archived

Why can't I sync my bookmarks in nexus 5?

Hello, after my nexus 5 was updated to lollipop citric stopped sync my bookmarks. I uninstall and reinstall Firefox and unlink and link and unchecked and checked my bookm… (read more)

Hello, after my nexus 5 was updated to lollipop citric stopped sync my bookmarks. I uninstall and reinstall Firefox and unlink and link and unchecked and checked my bookmarks, but no success. Please let me know you can help me. Thanks

Asked by alsham52 5 years ago

Last reply by alex_mayorga 5 years ago

  • Archived

Why can't Firefox sync my customized interface?

I have already tried adding a boolean named "services.sync.prefs.sync.browser.uiCustomization.state" and set it as "true" according to this answer (https://support.mozill… (read more)

I have already tried adding a boolean named "services.sync.prefs.sync.browser.uiCustomization.state" and set it as "true" according to this answer (https://support.mozilla.org/en-US/questions/1022917). But it doesn't help with anything... Is there some way to tell my Firefox to sync my customized interface (such as "do not show menu bar" and "do not show search bar" ? Waiting for your help. Thanks. P.S.: It will be better if you can answer this question in Simplified Chinese!

Asked by Escape0707 5 years ago

Last reply by guigs 5 years ago

  • Archived

Signed up for FFsync and now cannot get in, have asked for an email to change pw 3 times - no answer HELP!

I signed up for Firefox Sync and now I am having trouble getting in because I mistakenly asked to set a "master" password for all platforms. I did not get a message that… (read more)

I signed up for Firefox Sync and now I am having trouble getting in because I mistakenly asked to set a "master" password for all platforms. I did not get a message that my password was not acceptable, but it's the only thing I can think of that may be wrong because I have continually put in the password I set this morning. I have requested a link to change my password 3 times now and have received nothing. I'm caught in a loop that wants a password from me, but then tells me it is incorrect, but I can't ask for a"set a new password" without the old password - which apparently I typed incorrectly because I can't get signed in. HELP me - I just want to delete Firefox Sync - it has cost me over two hours today - no time for this!

Asked by joanluebbe 5 years ago

Last reply by Roland Tanglao 5 years ago

  • Archived

I can't sign into Firefox Sync on my Android phone, but I can sign in on the computer. On the mobile device it says that the password/user name is wrong.

I am unable to sign into Firefox Sync on my Samsung Galaxy S4, using the exact same password and user name that I successfully sign in on the desktop computer. On the mo… (read more)

I am unable to sign into Firefox Sync on my Samsung Galaxy S4, using the exact same password and user name that I successfully sign in on the desktop computer. On the mobile device, I get a message stating that either the user name or password is incorrect. I want to be able to sync Firefox on the computer with Firefox on the phone, especially for the bookmarks, but I'm unable to do so even following the directions in the How-To video.

Asked by pitbulllady 5 years ago

Last reply by Roland Tanglao 5 years ago

  • Archived

How do I remove checking my outlook.mail from Firefox?

I have set up y Firefox to check for any e-mail that I have in an Outlook mail account. Microsoft has started blocking this so that I am constant getting error messages … (read more)

I have set up y Firefox to check for any e-mail that I have in an Outlook mail account. Microsoft has started blocking this so that I am constant getting error messages on Firefox.

How can I remove this link so that Firefox no longer checks my Outlook account?

Asked by Agena81 4 years ago

Last reply by Phoxuponyou 4 years ago

  • Archived

Can I recover bookmarks after hard drive crash?

My laptop hard drive crashed. The tech replaced it, but scrapped the old drive. I had a sync account, but I cannot seem to get into it. Is it possible to recover my bookm… (read more)

My laptop hard drive crashed. The tech replaced it, but scrapped the old drive. I had a sync account, but I cannot seem to get into it. Is it possible to recover my bookmarks?

Asked by CLDest1 4 years ago

Last reply by Azharul Islam 4 years ago