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Addressing Firefox Browser Issue: Difficulty with Bookmark Sync

Hello Firefox Community, I hope you're all doing well! I could be facing a peculiar challenge lately with my Firefox browser, and I'm reaching out for some guidance. It… (read more)

Hello Firefox Community,

I hope you're all doing well! I could be facing a peculiar challenge lately with my Firefox browser, and I'm reaching out for some guidance.

It seems that certain add-ons can cause performance issues—sluggish response times, occasional freezes, and even crashes. Sometimes the problem persists even after disabling them.

Has anyone else experienced similar challenges with Firefox add-ons impacting browser performance? What strategies or tools have you used to troubleshoot and resolve such issues?

Looking forward to hearing your suggestions and experiences to enhance my Firefox browsing!

Best, LESCO Bill

Asked by Ahtisham Ali 2 months ago

Confirmation email is not sending when trying to sign in

I'm trying to sign in to firefox on my laptop, it says it needs to send a confirmation email, and it NEVER SENDS. I have my email right, I have my password right, I have … (read more)

I'm trying to sign in to firefox on my laptop, it says it needs to send a confirmation email, and it NEVER SENDS. I have my email right, I have my password right, I have your email in my contacts like it said to, I've clicked resend multiple times and have been waiting for OVER AN HOUR and the email has not arrived.

Asked by odithrinok 2 months ago

ZIMBRA support by FIREFOX

I use ZIMBRA mail through FIREFOX... I still can not manage HTML messages. I can display them but can't answer or transfer them ... Tell me the proper settings, please&nb… (read more)

I use ZIMBRA mail through FIREFOX... I still can not manage HTML messages. I can display them but can't answer or transfer them ... Tell me the proper settings, please !

Asked by philippe.lucarain 2 months ago

Firefox toolbar icon and iOS app don't download the full article

Running Firefox 122.0 on Mac OS Ventura. When I save some articles via the toolbar icon, ithey show up in my online Pocket account, but only as links, not full downloads.… (read more)

Running Firefox 122.0 on Mac OS Ventura. When I save some articles via the toolbar icon, ithey show up in my online Pocket account, but only as links, not full downloads. Same for some saves via my iOS app. Consequently I'm unable to read this content offline. Attached screenshot shows the difference. Any suggestions?

Asked by Al K 2 months ago

Cannot log into sync account

Hello. I am recovering data and files from an old Windows XP machine and have installed Firefox ESR browser. I can go online without problems but when trying to log into … (read more)

Hello. I am recovering data and files from an old Windows XP machine and have installed Firefox ESR browser. I can go online without problems but when trying to log into my account for Firefox Sync I get the error message " Blocked by Content Security Policy This page has a content security policy that prevents it from being loaded in this way". I would be most grateful if someone could help me with this please. Best regards Tony

Asked by arglet 1 month ago

Am using multiple platforms w/multiple (dated) conflicting info, and having many difficulties trying to utilized Firefox for both Android+old iPhone + iPad (9th gen) & broken screen on newest: iPhone14, that maybe is reason I’ get so many problems

I think b/c I have an old Firefox acct on my old, locked iPhone 11,that when this iPad synced, with info on iPhone 11 from back when I had computer (Lightning Rod) so thi… (read more)

I think b/c I have an old Firefox acct on my old, locked iPhone 11,that when this iPad synced, with info on iPhone 11 from back when I had computer (Lightning Rod) so this is causing major lockouts because passwords, sign In info, etc don’t match? The 11 never really got used b/c Verizon couldn’t keep signal to phone and automated system kept shutting me down while the higher ups kept trying but eventually I had to give up and return to Spectrum but Verizon Automation also reported me th credit bureau- which we sent a rebuttal to the huge charge but only learned after time to dispute had long passed that b/c we didn’t think to send return receipt- Who kne? Well not only didn’t I get my $600 advanced payment returned and I kept begging those techs to simply give up, send a return box b/c when I agreed to the contract, on recording, I specifically stated that if what he ( salesman agreed to, that is, that I wouldn’t need to pay separately for Spectrums signal then yes, I agree to the contract… Spectrum, unfortunately, prior to CoVid, lied about upstate NY having 100% coverage and thus other companies suffered losses b/c they depended on wireless signal just as CoVid really took off(sorry for rant!) So, the 11 really didn’t get used b/c Verizon management understood the serious threat to me being terminal but the automated system couldn’t be overridden, and thus my question to you is…How can I separate, or stop the syncing with the outdated info that I suspect is confusing and driving me insane when the Firefox for iOS is getting separate info? But, suspecting I’m an intruder? Lastly, the old 11 has Now added newer (recent info) and I simply don’t know the info when being asked, nor do I know if both the one Android temporary (pay as you go phone…will cooperate with separate platforms as well as apps but it was never this confusing when I used Firefox before yet being much more deteriorated medically, I simply am desperately trying to protect my privacy until Apple can find a way to help get my watch back monitoring me while I temporarily have the Android so if something obvious happens - which btw, when the watch literally saved my life, nobody knew before that occurred that my body was no longer able to make a life sustaining trace mineral and the other requirements to absorb in order to live but b/c the watch was monitoring and SOS, at the hospital, my cardiologist was able to have tests that they instantly started IV’s saving me and Now although the watch isn’t working- I simply can only pray that b/c Apple is doing what they can, at least if I get some kind of pain or unable to breathe as was the case that day… but then I have lots of allergies so that’s what I and others thought was issue… but with the American ingenuity of what Apple has started, the ability to prevent deaths that could have been prevented, yet I’m hitting a huge brick wall with Spectrum arguing and putting my life at risk denying that Apple could have got my watch going but told me to call Spectrum because even with my phone dying from a fall, I’m paying out the ying Yang not only for cellular to not only go to my broken iPhone but am also paying for cellular to my watch which luckily I did get with its own cellular. But enough of the horror story…is there any advice you can provide while Apple has taken lead, to protect me from the Android but more importantly help me with the old info, of the 11 vS new of 14 which Apple has jumped further in to prevent the unthinkable from possibly occurring. I’d be lying if I tried to say I’m not frustrated with Spectrum, but I’m not interested in dying to enrich my heir…I still have things…a long long bucket list, but I’m just trying to keep myself and what is still working safe. You guys are wizards with this stuff… Please let me know if you can help separate out but possibly not make me more vulnerable. Thanks for what you do in trying to help people like me who don’t know much about what it entails nowadays to utilize the access, yet not be further victimized or experiencing more stored info.

Please call me if you can!

Asked by Make precious memories 1 month ago

Send to device buttons are indistinguishable in case device names are similar

I have two computers which names starts with "UNIT" and followed by some numbers that differs. If I want to send tab from mobile to one of them I cannot determine which i… (read more)

I have two computers which names starts with "UNIT" and followed by some numbers that differs. If I want to send tab from mobile to one of them I cannot determine which is which because device name is cut after 4 characters. See attached screenshot. Thanks

Asked by herman17 1 month ago

Why, why why?

Hello, Like I suppose any user of older systems (Macs...) that cannot be updated to a newer OS version and thus locked-in to an older Firefox browser I received an email… (read more)

Hello,

Like I suppose any user of older systems (Macs...) that cannot be updated to a newer OS version and thus locked-in to an older Firefox browser I received an email today:

"Don’t stop the sync. Upgrade your Firefox before March 31st."

Why, why, why??

Why would Mozilla take away this last little bit of usefulness after already having abandoned all updates to the browser itself? Why actively "fix" something that ain't broke in a why that does actually break it?

And don't give me the sacrosanctuous security argument please ;) - I never synced sensitive information, not even my browsing history. If security *is* the reason it should be hardly more difficult to disable/disallow just the syncing of that information at the server end. We're clearly speaking at a change on that end anyway, otherwise everyone NOT running the very latest version would be urged to update, not just users of v78 and older.

Anyway, I'm sadly aware of the fact this little rant or even a concerted action isn't likely to change anything, so what options are there? Any suggestions for browser extensions that provide syncing of bookmarks and maybe open tabs or even browser preferences?

Thanks!

PS: I'm posting this from another older system currently still running a Ubuntu 14.04 version that is in fact hardly younger than my Mac's OS but still enjoys Firefox updates...

Asked by RJVB 1 month ago

I am locked out of Google Play Store.

I am locked out of Google Play Store on my Android siince the Covid lock down. I did not update my Gboard in 24 hours because of slow AT&T signal and no wifi. Robe… (read more)

I am locked out of Google Play Store on my Android siince the Covid lock down. I did not update my Gboard in 24 hours because of slow AT&T signal and no wifi. Robertkolkmeier@gmail.com

Asked by robertkolkmeier 3 weeks ago

firefox saying unable to get back my pages

Several days ago firefox just wouldn't come up and says it is having a problem getting my pages back. I tried downloading it onto my computer, but still same message. I … (read more)

Several days ago firefox just wouldn't come up and says it is having a problem getting my pages back. I tried downloading it onto my computer, but still same message. I really like firefox, it was quick and easy to use. Chrome is so slow

Asked by patigan9 3 weeks ago

Sync only sometimes works

Hi all. My sync is only sometimes working. I notice that when saving a bookmark and trying to find it on another device. I sometimes have to manually resync it or wait f… (read more)

Hi all.

My sync is only sometimes working. I notice that when saving a bookmark and trying to find it on another device. I sometimes have to manually resync it or wait for a few days to get it shown on my other devices. Same with the tab sharing across devices.. In most cases it doesn't work at all..

Here is a current sync-log: https://pastebin.com/TWugtAbm

Asked by zotac 2 weeks ago

Last reply by Sofiachloe 2 weeks ago

Opening tabs on Android

I recently got a new phone and have logged into Firefox Sync. I can see all of the tabs from my old phone, but how can I open all of the tabs at once in the new phone wit… (read more)

I recently got a new phone and have logged into Firefox Sync. I can see all of the tabs from my old phone, but how can I open all of the tabs at once in the new phone without having to click one tab at a time? I've tried going on desktop and opening the sync account and using crtl+h to see all the tabs, but I only open the tabs that were on my phone on the desktop browser, not send the tabs to my new phone.

Asked by tavril02 1 week ago

Firefox Android thinks my phone and tablet are the same device

I cannot share a tab from my phone to my tablet or vice versa. I can send tabs to my desktop computers, and my desktop computers can send tabs to my phone, but for some r… (read more)

I cannot share a tab from my phone to my tablet or vice versa. I can send tabs to my desktop computers, and my desktop computers can send tabs to my phone, but for some reason Firefox Sync thinks that my phone and my tablet are the same device.

Curiously, when I go into my Firefox account settings and change the name of my browser on each device, as soon as I sync, the names are swapped. Specifically, I named Firefox on my phone "S23 Ultra". When I checked the settings on my tablet, it showed that that was also the name of Firefox there, too. So I changed the name of it on my tablet to "Tab S8+". As soon as I hit "Sync Now," my phone changed to "Tab S8+". And when I changed my phone back to "S23 Ultra," as soon as I synced my tablet, that became the name of my tablet browser, too.

Asked by Robert 1 week ago