Showing questions tagged:

Cannot connect Gmail account to Thunderbird Mobile

I cannot connect my gmail account to Thunderbird for Android (although no problem whatsoever in Thunderbird for Computer). It always fails when Thunderbird tries to conne… (read more)

I cannot connect my gmail account to Thunderbird for Android (although no problem whatsoever in Thunderbird for Computer). It always fails when Thunderbird tries to connect the SMTP outgoing server. Then it says after a while NETWORK ERROR failed to connect to smtp.gmail.com .... I am using the standard IMAP configurations. Please help.

Open 1

Suddenly not receiving emails

48 hours ago, emails ceased to arrive (they can still be sent). A friend who tried to send me a message received this message: "This is the mail system at host gateway1.e… (read more)

48 hours ago, emails ceased to arrive (they can still be sent). A friend who tried to send me a message received this message:

"This is the mail system at host gateway1.enmail.co.

I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can delete your own text from the attached returned message.

The mail system

<yarrow@hmill.plus.com>: host mx.enmail.co[91.204.208.191] said: 554 5.4.0 Error: too many hops (in reply to end of DATA command)"

Any simple help gratefully received (warning: I'm not a techie)

Open 1

Wont send address list

I often have problems send multiple emails. Sometimes if I try three times they go. At the moment refusing to send. Is there a maximum I can have ? Could you you give me… (read more)

I often have problems send multiple emails. Sometimes if I try three times they go. At the moment refusing to send. Is there a maximum I can have ? Could you you give me so setup tip? Difficult because it works sometimes.. Suggestions please, cant work it out. John Dobson

Open 3 2

cannot send emails

I am unable to send emails from android Thunderbird, I have something called a unified mailbox plus 2 that have my correct email address. When I send an email it sits in … (read more)

I am unable to send emails from android Thunderbird, I have something called a unified mailbox plus 2 that have my correct email address. When I send an email it sits in the outbox of the first one with my correct email address and won't send even after selecting send messages. Why do I have a unified mailbox plus 2 others? Thanks

Open 1 4

Emails to usual addresses keep bouncing back

'URGENT I can receive emails but cannot send emails. Keep getting them back "undeliverable" but they are to my regular email addresses. I have checked and recheck the… (read more)

'URGENT I can receive emails but cannot send emails. Keep getting them back "undeliverable" but they are to my regular email addresses. I have checked and recheck the format for sending they are correct. This occurred around 2nd April As I am making arrangements for a family member's funeral this is an urgent matter.

Open 1 8

Why is my message blocked by ABL (550-Policy MFRM56)?

Messages I attempt to send to my correspondent are blocked by ABL and I receive the following message from the system: This message was created automatically by mail deli… (read more)

Messages I attempt to send to my correspondent are blocked by ABL and I receive the following message from the system: This message was created automatically by mail delivery software.

Sorry, the message you're trying to send cannot be delivered to one or more recipients. The address may be invalid or mistyped. Please view the error below:

<dougjorg@ihug.com.au>: 550 - Policy-MFRM56: IP [103.250.212.14] is currently blocked by the ABL


Reporting-MTA: dns; mail-16-r90.ipv4.syd02.ds.network Received-from-MTA: dns; cp-wc34.syd02.ds.network (122.201.124.175) Arrival-Date: Wed, 25 Mar 2026 17:31:47 +0800 X-Original-ID: 71b3e4e9-282d-11f1-90a5-d094665788dc

Final-Recipient: rfc822; dougjorg@ihug.com.au Action: failed Status: 5.7.1 Remote-MTA: dns; mx-10.au-east.atmailcloud.com (52.65.162.33) Diagnostic-Code: smtp; 550 5.7.1 - Policy-MFRM56: IP [103.250.212.14] is

currently blocked by the ABL (in reply to MAIL command)


Received: from cp-wc34.syd02.ds.network (cp-wc34.syd02.ds.network [122.201.124.175]) by halon-out02.au.ds.network (Halon) with ESMTPS id 71b3e4e9-282d-11f1-90a5-d094665788dc; Wed, 25 Mar 2026 17:31:47 +0800 (AWST) DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=theorchidmart.com; s=default; h=Subject:From:To:MIME-Version:Date: Message-ID:Content-Type:Sender:Reply-To:Cc:Content-Transfer-Encoding: Content-ID:Content-Description:Resent-Date:Resent-From:Resent-Sender: Resent-To:Resent-Cc:Resent-Message-ID:In-Reply-To:References:List-Id: List-Help:List-Unsubscribe:List-Subscribe:List-Post:List-Owner:List-Archive; bh=HXRD6htWDxNSN7fZRKToybDQ9hr3EVuDMNtdFdD8QCA=; b=Mqd1c7I/wjIq742IOlHLkP6Xot snq5FHg6/Qvwggzmct4A6Eku0Bt0+SJTBDy4QEnA5CZWTU1MvNZIDtnb9MEQNehF+fkqkmJPheEbU ayVwXmZShQQ1zy2zXbXQpIHgZyC/HJ53BXYLMCDy0YYgotCUdWV4bvrf5ZoWSBIiRmY8+s43uFQU6 xF03xE0yzbDsU+tGkFgc7UPqgITi8t0bAVIiW5BgEPxGETNtvB7WAHkpKnnr5yDTRv4OVWf/Hw4Pl Z0xV0IA6vcuzmRsle1GHVdh0vUsMWq8rgj6HBB2CRouOrfJYwbVSsBAi+c+Dd7LBzCt9ct5FQ1RR7 aq1p3fxg==; Received: from [2001:8003:c012:bf00:65d7:80d2:4aca:d3fd] (port=50470) by cp-wc34.syd02.ds.network with esmtpsa (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (Exim 4.96.2) (envelope-from <roy@theorchidmart.com>) id 1w5KaZ-004K05-03 for dougjorg@ihug.com.au; Wed, 25 Mar 2026 20:31:47 +1100 Content-Type: multipart/alternative;

boundary="------------UgF3eNHWs59wnccDYNkQVDtA"

Message-ID: <736e9fe8-ccb9-43de-b3b1-94d794835dbf@theorchidmart.com> Date: Wed, 25 Mar 2026 20:31:46 +1100 MIME-Version: 1.0 User-Agent: Mozilla Thunderbird Content-Language: en-US To: Doug Jorgensen <dougjorg@ihug.com.au> From: Roy McCulloch <roy@theorchidmart.com> Subject: TEST X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - cp-wc34.syd02.ds.network X-AntiAbuse: Original Domain - ihug.com.au X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12] X-AntiAbuse: Sender Address Domain - theorchidmart.com X-Get-Message-Sender-Via: cp-wc34.syd02.ds.network: authenticated_id: roy@theorchidmart.com X-Authenticated-Sender: cp-wc34.syd02.ds.network: roy@theorchidmart.com X-Source: X-Source-Args: X-Source-Dir:

How can this be fixed?

Open 8

Explain this error:: Outgoing mail from "insuranceprofessor.net" has been suspended..

I recently moved my email hosting to a new service. Migrated all "old" messaging to that new server successfully. I have tested that new service and webmail and all thing… (read more)

I recently moved my email hosting to a new service. Migrated all "old" messaging to that new server successfully. I have tested that new service and webmail and all things check out, including sending outgoing test emails from those accounts.

I set up Thunderbird using the proper server settings and ports but got this message when I tried to send out a test. Obviously something in settings is off, but I just don't see it. Ideas.

Open 1 8

Не приходят входящие письма на корпоративную почту thunderbird

Good afternoon, the user's email is not receiving messages, although the SMTP and incoming message server are configured correctly. The thin client (the computer used as … (read more)

Good afternoon, the user's email is not receiving messages, although the SMTP and incoming message server are configured correctly. The thin client (the computer used as the server interface) is running Astra Linux.

Open 1 8

Unable to send or receive email on Charter service

I got these instructions from Charter. How to set up Spectrum Email on third-party clients Dear Spectrum customer, Here's some helpful info you may find useful after our… (read more)

I got these instructions from Charter.

How to set up Spectrum Email on third-party clients

Dear Spectrum customer,

Here's some helpful info you may find useful after our conversation.

You can easily set up Spectrum Email on your cell phone, laptop or other mobile devices.

To get started, make sure you have the following settings:

   Username: Your full Spectrum email address
   Password: Your Spectrum email password
   SSL: On
   Protocol: IMAP
   Incoming Server Port: 993
   Outgoing Server Port: 587
   Requires Authentication: Yes, or checked

You'll also need to enter your incoming email server and outgoing email server. The server that allows you to send mail is the outgoing or SMTP server. The server that lets you receive mail is referred to as an incoming, POP or Mail server. Those will vary based on your domain, which is the part of your email address that follows the @ symbol, such as charter.net.

The problem is with connection security. The only 3 choices you offer are none, start tls or ssl/tls If you add a choice of just ssl my roadrunner email will work just fine.

This is what senders see when they try to send me an email Subject: Mail System Error - Returned Mail with Subject: Test From: Mail Administrator <Postmaster@msg.pkvw.co.charter.net> Date: 4/7/2026, 10:36 AM To: ksmith29@carolina.rr.com This Message was undeliverable due to the following reason: Each of the following recipients was rejected by a remote mail server. The reasons given by the server are included to help you determine why each recipient was rejected. Recipient: <Ksmith29@carolina.rr.comh> Reason: 5.1.1 <ksmith29@carolina.rr.comh> Recipient address rejected: User does not exist. Please reply to <Postmaster@msg.pkvw.co.charter.net> if you feel this message to be in error. Reporting-MTA: dns; p-mtain018.msg.pkvw.co.charter.net Arrival-Date: Tue, 7 Apr 2026 14:36:37 +0000 Received-From-MTA: dns; p-impin025.msg.pkvw.co.charter.net (47.43.26.180) Original-Recipient: RFC822;<ksmith29@carolina.rr.com> Final-Recipient: RFC822; <ksmith29@carolina.rr.com> Action: failed Status: 5.1.1 Remote-MTA: dns; mail-twc-com.msg.pkvw.co.charter.net (47.43.26.4) Diagnostic-Code: smtp; 550 5.1.1 <ksmith29@carolina.rr.comh> Recipient address rejected: User does not exist. X-Actual-Recipient: RFC822; <Ksmith29@carolina.rr.comh> ForwardedMessage.eml Subject: Test From: Kevin Smith new <ksmith29@carolina.rr.com> Date: 4/6/2026, 4:43 PM To: ksmith29@carolina.rr.com Attachments: ForwardedMessage.eml 2.7 KB

Notice the h it puts in after my rr email address Thank you, Kevin

Open 1 8

files missing

Things have suddenly disappeared. My sent file is gone and I have searched and can't find it. Tonight I went to send an email and the tab for doing that is also missing… (read more)

Things have suddenly disappeared. My sent file is gone and I have searched and can't find it. Tonight I went to send an email and the tab for doing that is also missing. I tried uninstalling and reinstalling with no success. What's wrong and how do I fix it?

Open 3 8

Trouble Sending EMs After TB update 03/27/26 No "SEND" field available

ThunderbirdUserKen Apr 7, 2026, 12:27 CST After TB update V. 149.01 (64 en-US), I am unable to send an EM. No "send" field is in a field, even after composing a message. … (read more)

ThunderbirdUserKen

Apr 7, 2026, 12:27 CST

After TB update V. 149.01 (64 en-US), I am unable to send an EM. No "send" field is in a field, even after composing a message. Is it possible to un-do this update, to check if it is indeed the source of this problem? Thank you very much! TB user: kfincher9999@att.net

Open 1 10