Showing questions tagged:

cannot send out email to new Yahoo server and thunderbird does not ask for a password when I open it up.

Comcast/Xfinity email services have migrated to Yahoo. Using Thunderbird I cannot send out a reply. the error message is "Login to server smtp.mail.yahoo.com with usern… (read more)

Comcast/Xfinity email services have migrated to Yahoo. Using Thunderbird I cannot send out a reply. the error message is "Login to server smtp.mail.yahoo.com with username leifsvensen failed."

I am getting emails in, but for some reason it is not asking for a password when I open up Thunderbird. I would like it to ask for a password every time I open Thunderbird.

outgoing mailbox settings: Server name: smtp.mail.yahoo.com Port:465 security: SSL/TLS Authentication: normal password user: leifsvensen

I have also tried it with authentication turned off and get the same result.

Thanks Leif Svensen leifsvensen@comcast.net

Open 1

income messages take a long time, pop up in folder for a glimpse or short time, suddenly the folder is totally empty, all have gone

Hi, very nice of you to listen to my problem. It already startet some days ago when I realised that it took very much time to receive mails, in some the content still k… (read more)

Hi, very nice of you to listen to my problem. It already startet some days ago when I realised that it took very much time to receive mails, in some the content still kept hidden. To work with the about 60 mails listed in the Income-folder, and select some to read the text I was surprised to realize, that in the next moment the folder was empty, none of the mails could be seen on my Windows laptop. I had to switch to the mail-server with Vodafone to see me mails. This situation occured with all folders on 2 Laptops with Windows 10 and windows 11. What could I do ?

Solved 1 1

Email will not send.

Email will not send. Message-- "Sending of the message failed. An error occurred while sending mail. The mail server responded: Email rejected. Please verify that your em… (read more)

Email will not send. Message-- "Sending of the message failed. An error occurred while sending mail. The mail server responded: Email rejected. Please verify that your email address is correct in your account settings and try again." I am not sending to another person but testing with my personal email. Thank you.

Open 1

Lost my email and don't have incoming

Okay, so how to be simple. I kept getting a pop-up from Comcast about a latest promotion and it wouldn't go away. I spoke to Comcast about their ridiculous pop-up promoti… (read more)

Okay, so how to be simple. I kept getting a pop-up from Comcast about a latest promotion and it wouldn't go away. I spoke to Comcast about their ridiculous pop-up promotion, it was coming through my Thunderbird email client. That may be taken care of. But in the meantime I tried to delete my main Thunderbird account, I must have done so and now I can't get it back! I've tried everything! I was using an IMAP account, and for my incoming I had imap.comcast.net. For my outgoing I had stmp.comcast.net and the ports were 993 and 587 I believe. Please don't quote me on this. So when I try to create a new email account using the same information I keep getting an "Authorization Error" each and every time!

So....since and while writing this email, the Comcast pop-up continues to pop up, and I still cannot reset my email account. Talk about a frustration level at this point! I would like to keep my Thunderbird email account minus the stupid Comcast pop-up. I just don't know what to do. Please help from anyone who can!

Thanks,

Michael....

Open

Two distinct IMAP profiles are downloading from one acount (AOL)

Running Thunderbird 128.14.0esr (64-bit) via 64 bit Win11 Pro v. 25H2 on a Dell Inspiron 16 plus, Core i7-12700H @ 2.3 GHz, 24 MB cache, 40 Gb RAM, 877 Gb free on a 1.8 T… (read more)

Running Thunderbird 128.14.0esr (64-bit) via 64 bit Win11 Pro v. 25H2 on a Dell Inspiron 16 plus, Core i7-12700H @ 2.3 GHz, 24 MB cache, 40 Gb RAM, 877 Gb free on a 1.8 Tb Crucial T710 NVMe SSD drive. Integrated Intel Iris Xe graphics using 20 Gb shared RAM.

I have 5 email accounts (AOL = Yahoo, Yahoo, GMail, Verizon = Yahoo & MSN) each with a distinct IMAP server description. I also had my daughter's AOL account in the same TB profile.

On 5/9/2026, I foolishly entered my credentials in an AOL request for verification of her account (to allow TB access). As result, my jawarters@aol.com account and her jmwarters@aol.com account somehow became linked. Her email account in TB now contained only messages which were duplicated in my email account.

I deleted her existing jmwarters@aol.com mailbox and attempted to recreate it in Account Settings. Despite entering distinct IMAP settings (user name = jawarters@aol.com, imap.aol.com, port 993 and user name = jmwarters@aol.com, imap.aol.com, port 993) and having distinct SMTP settings with the user name in the Description, the recreated account again downloaded my emails into her TB account. The same happened when I opened TB on my desktop.

Interestingly, TB for Android v. 18 kept both accounts separate. I attach a copy of the TB Android k9s settings file which shows the same IMAP and SMTP settings as the laptop / desktop TB.

Help solve my self-imposed problem! Jim W

Open 1

Help configuring alternate/secondary identities

I have connected a Google Workspace (Gmail) account to Thunderbird, let's call it scott.harper@myorg.org. I am able to send, receive, and reply from this account as expec… (read more)

I have connected a Google Workspace (Gmail) account to Thunderbird, let's call it scott.harper@myorg.org. I am able to send, receive, and reply from this account as expected.

In my Google Workspace configuration, I have an alias address forwarded to my account, let's call it info@myorg.org. I receive messages addressed to "info" just fine. But when I send or reply to messages addressed to "info", I'm running into a problem.

In the Account Setting I opened Manage Identities, and added info@myorg.org as an alternate identity. I then edited the Private Data for that identity so that the "Reply from this identity when delivery headers match" option is checked, and set to match info@myorg.org. See attached image.

When I reply to an incoming message, the From field appears to be (sort of) correct... it shows from info@myorg.org, but next to it (in italics) is the primary account identity, scott.harper@myorg.org. See the other attached image. This is also the case when I compose a new message and select the info identity.

In both cases, when the message arrives at the destination inbox, it is from scott.harper@myorg.org instead of "info".

I'm assuming I don't have the matching rule, or some other setting configured correctly. Would appreciate any other tips/ideas.

Open 1

In one email account the arriving messages arrive shown as "read". before they showed "unread" and were bold. I've tried but can't figure out how to reverse that. a different email account on the same reader shows new messages

In one email account the arriving messages arrive shown as "read". before they showed "unread" and were bold. I've tried but can't figure out how to reverse that. a di… (read more)

In one email account the arriving messages arrive shown as "read". before they showed "unread" and were bold. I've tried but can't figure out how to reverse that. a different email account on the same reader shows new messages

Open

My sent e-mails are going in to sent box of a different e-mail address I have

In Thunderbird all of a sudden my sent e-mails are going in to the sent box of ANOTHER e-mail address I have on Thunderbird. I looked at some similar posts and think my s… (read more)

In Thunderbird all of a sudden my sent e-mails are going in to the sent box of ANOTHER e-mail address I have on Thunderbird. I looked at some similar posts and think my settings are correct but obviously not. Please help! Thanks, Adam

Open 6

Thunderbird 150 not supporting comcast.net account with yahoo backing.

I have two computers, both Lenovo. One is an older model running Ubuntu linux and the other is a newer one running Windows 11 and Ubuntu WSL. The plan is to move from … (read more)

I have two computers, both Lenovo. One is an older model running Ubuntu linux and the other is a newer one running Windows 11 and Ubuntu WSL. The plan is to move from the older to the newer. The older model has Thunderbird 140.10.1 esr (64Bit) and I have no problem with it. The newer one came with Windows 11 and Thunderbird 150.0.1 (64Bit) installed. I want to set up the newer computer with the same complement of email accounts as the older. This complement of accounts includes a gmail account, a yahoo account and an account that existed on comcast.net before being moved to yahoo. The latter still retains its comcast.net identity, but is served by yahoo. To support this account, it was necessary to provide Thunderbird 140 with the comcast.net email address, but configure it with yahoo entities underneath. However, this same process does not appear to be supported by Thunderbird 150. It seems to insist on using comcast.net entities, which do not exist anymore. My question is, am I correct in this conclusion, or is there a way, which I have not discovered, to configure the account to work on Thunderbird 150? If so, what might it be? One final note, I am not likely to be unique in the comcast.net issue. I suspect there may be thousands of us.

Open 1

Vanishing emails

When emails arrive it shows the number received in bold in my inbox. Since the last update instead of the new emails being listed at the top of my inbox they disappear. I… (read more)

When emails arrive it shows the number received in bold in my inbox. Since the last update instead of the new emails being listed at the top of my inbox they disappear. I then have to search through all the emails listed at the top of my inbox to find out if the new emails have been added to one of those. How do I get back to having all new emails listed at the top of my inbox.

Open 1

Thunderbird will no longer save copies of send emails if they contain anything other than simple text.

I have spent literally hours on this - as has my webmaster from LaborArts, and my support desk at Firstlight.net, which provides the email. I have used Thunderbird as an … (read more)

I have spent literally hours on this - as has my webmaster from LaborArts, and my support desk at Firstlight.net, which provides the email.

I have used Thunderbird as an email platform for decades. in the past few weeks it has stopped keeping copies of sent emails and stopped saving drafts IF they contain any links or photos or anything other than plain text. I get a message allowing me to save it to the local folder on the computer. This is useless, as I use the email via a browser at work AND on computer at home, so it needs to be saved on the server.

Can anyone help? The message exactly reads: "Your message was sent but a copy was not placed in your sent folder (Sent Items) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent Items-rachelb@bestweb.net"

THANK YOU FOR ANY HELP YOU CAN OFFER!!!

Open 3

не отправляются письма gmail.com

Перестали отправляться письма с почтового ящика gmail.com. Соединение с сервером исходящей почты не устанавливается. Разные порты и способы шифрования уже пробовал. помог… (read more)

Перестали отправляться письма с почтового ящика gmail.com. Соединение с сервером исходящей почты не устанавливается. Разные порты и способы шифрования уже пробовал. помогите решить проблему. Спасибо.

Open 1

Sending of the message failed. ... Relay access denied.

I have just set up Thunderbird on a new Windows 11 PC. So far as I can tell I have filled in the server details correctly. I can receive incoming mail. However, it fails … (read more)

I have just set up Thunderbird on a new Windows 11 PC. So far as I can tell I have filled in the server details correctly. I can receive incoming mail. However, it fails to send emails out - I have tried a couple which I know are correct. Error message is: Sending of the message failed. An error occurred while sending mail. The mail server responded: <<snip>>: Relay access denied.

Please check the message recipient "<snip>" and try again.

(I've removed the actual mail address from the error message.) I've read the answers to previous versions of this query and made the correction as suggested. This hasn't helped. Any suggestions please? Many thanks, Roger Moore

Solved 1

I cannot reset my password for an Outlook account I was previously using with Owl

Hi... so, when I realized that Thunderbird was not able to access Outlook accounts successfully about two years ago, I was offered the opportunity to try Owl as an add-i… (read more)

Hi... so, when I realized that Thunderbird was not able to access Outlook accounts successfully about two years ago, I was offered the opportunity to try Owl as an add-in, which did a splendid job at the time for accessing my Outlook email and saving it/using it within Thunderbird.

But now it's my understanding that Thunderbird supports Outlook email natively, and I've dumped Owl (including turning it off as an add-on within the software), and I cannot receive emails. I tried resetting the password using the method of "deleting the password from the passwords list so that Thunderbird asks for it the next time", but it continues to check for the email at that address, tells me there isn't anything to download, and won't import the mail. I have to be missing something simple, but I cannot put my finger on it.

I've tried a couple of Reddit methods, also no help. Any ideas?

Thanks!

Open 1

Imcoming emails are not displayed correctly and links don't work.

Hi. I have four gmail accounts and use a desktop pc runnings windows 11. I have been using thunderbird as my desktop email client for many years, but recently, somethin… (read more)

Hi. I have four gmail accounts and use a desktop pc runnings windows 11. I have been using thunderbird as my desktop email client for many years, but recently, something has changed. My incoming emails are not formatted correctly and the links in them do not work. I'm not sure I am saying that correctly, so I will attach a screenshot. I would love some advice on how to fix this! Thanks, Cheryl

Solved 5