Showing questions tagged:

opening a website

https://read.amazon.com/kindle-library is now not allowing me to go onto the website. I've tried talking to Amazon customer support but they can't find a problem on their… (read more)

https://read.amazon.com/kindle-library is now not allowing me to go onto the website. I've tried talking to Amazon customer support but they can't find a problem on their end. It says:

The connection has timed out

The server at read.amazon.com is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

I haven't had a problem with the website before and every other website I have tried works fine. It's just that one. I have added it to my exceptions list for add ons but it didn't fix it.

Solved Archived 9 30

Lost tabs

After upgrading Mozilla, all the open tabs I had disappeared by themselves and I couldn't get them back through the logbook, what should I do?

Solved Archived 7 30

open tabs while closing the session

I'm afraid I cannot continue using Firefox, after the last change, since I can no longer keep my tabs open after closing a session, as I specified in the settings: "Open … (read more)

I'm afraid I cannot continue using Firefox, after the last change, since I can no longer keep my tabs open after closing a session, as I specified in the settings: "Open previous windows and tabs." Can someone help?

Solved Archived 1 30

webpage is not shown

i use the duckduckgo as a searchengine , so i got some issue while searching . the issue is whenever i search any thiing on the websearch the response i got is totally bl… (read more)

i use the duckduckgo as a searchengine , so i got some issue while searching . the issue is whenever i search any thiing on the websearch the response i got is totally blank you need to look at this so i added the screenshot

Solved Archived 2 30

Google services (Drive, Docs, Sheets, etc.) do not load content

While opening any Google Drive folder, or by opening docs/sheets start page, none of the contents show up. In the bottom left corner there is an error: "The server has en… (read more)

While opening any Google Drive folder, or by opening docs/sheets start page, none of the contents show up. In the bottom left corner there is an error: "The server has encountered an error. Please try again later." . No amount of "trying again later" works , but through trial and error (disabling modified settings in another profile) i found the culprit of this error message: in about:config setting called network.http.referer.spoofSource was set to true, setting it to false makes the issue i described above disappear.

While my issue is solved, I still don't understand why on every Firefox profile i create this setting is set to true, and whether changing it is a security concern

Solved Archived 3 40

Mozilla Firefox 115.18.0esr upgrade notice for 14th March but now disappeared

My company relies on another company for our VM using Amazon Linux 2 and installs Firefox ESR from Amazon Linux 2 extras. We have 115.18.0esr and were getting notificatio… (read more)

My company relies on another company for our VM using Amazon Linux 2 and installs Firefox ESR from Amazon Linux 2 extras. We have 115.18.0esr and were getting notifications at the top of Firefox saying this would stop working on 14th March. We got 128.7.0esr but it core dumped on loading even in safe mode and when creating a new profile. So downgraded and then found another coworker faced same issue so go him to also downgrade. I then went to recreate my issue get logs and screenshots to provide to my supplier but 128.7.0esr has disappeared from the amazon linux yum repo and the notification about the need to upgrade before 14th March has also gone and gone from co worker machines. I think it was needed for plugin and cert issues but I am not sure. I realise I should reach out to the supplier for them to then contact Amazon and find out what the issues are from their yum repo and see if it is anything to do with their provided vm. But has anyone got any info on the reason to upgrade from 115.18.0esr so I can add to the issue? I know it's EOL but the message was specific and came from Firefox and links which took you to info about why it was needed but it seems weird the notification has disappeared.

Solved Archived 1 69

Display error on YouTube

Hello. I have a problem with Firefox since today. When I am on YouTube I no longer see the thumbnail image of the video. However, when I am in private browsing it works f… (read more)

Hello. I have a problem with Firefox since today. When I am on YouTube I no longer see the thumbnail image of the video. However, when I am in private browsing it works fine. How can I fix this? Regards, Julian.

Solved Archived 2 70

Firefox resetting the signon.remember setting every time I log in

Hi folks I have a particularly infuriating problem. A few weeks back, Firefox stopped displaying my usernames and passwords whenever I wanted to log into a site. This coi… (read more)

Hi folks

I have a particularly infuriating problem. A few weeks back, Firefox stopped displaying my usernames and passwords whenever I wanted to log into a site. This coincided with my installing BitDefender, although I don't know why.

Through googling I eventually realised I could go into about:config to fix this. signon.rememberSignons displays as false, when I turn it to true it fixes the issue.

But here is the problem I can't solve. Everytime I restart firefox or my PC / Mac (I am using both, with a syncronised account on both windows and MacOS) it sets signon.rememberSignons to false AGAIN. Which means every single time I browse I have to go into about:config and fix this. Maddening.

Please can you help?

Solved Archived 1 79

only "picked" area of page visible

I went to my favorite web site this morning (dpreview/forums) and when it displayed I must have accidentally clicked some Firefox thing because the page was then overlaid… (read more)

I went to my favorite web site this morning (dpreview/forums) and when it displayed I must have accidentally clicked some Firefox thing because the page was then overlaid with a thin orange highlight with the word PICK on it. I tried moving the cursor off the page but it only changed which segments of the page were highlighted. So I clicked and the page was replaced by just the menu section of the page, apparently that was what was highlighted when I clicked.

Now, no matter what I do, when I try to go to that url only the menu is displayed, the normal list of forums is missing. I've restarted FF. I've rebooted. I've cleared cookies and cache. I've refreshed the page. Nothing helps. Other web sites are fine. I can't imagine what this is for. A diagnostic tool or accessibility thing perhaps.

Please help. I'm running latest FF on latest Win 11.

Solved Archived 1 79

two websites' appearance is wrong

Two financial websites I normally look at with firefox suddenly have no images anymore. I think it's the last Firefox update that caused it. Both websites look okay with … (read more)

Two financial websites I normally look at with firefox suddenly have no images anymore. I think it's the last Firefox update that caused it. Both websites look okay with Chrome.

Solved Archived 6 80

Firefox Root Certificate Expiration related issue w/ legacy add-ons & single website access

I'm on WinXP and Win7; FF is there respectively on ESR 52.6.0, and 56.0.2. Pls refrain from lecturing me on updating etc. I need it to be this way for umpteen reasons. … (read more)

I'm on WinXP and Win7; FF is there respectively on ESR 52.6.0, and 56.0.2.

    • Pls refrain from lecturing me on updating etc. I need it to be this way for umpteen reasons. Thanks for understanding.**

First, all of a sudden all my legacy add-ons were disabled. Most of them ensure FF looks like it did ages ago, which is what I'm used to, and need, to function properly myself. They overall are no longer maintained or downloadable, hence the need to stay on lower browser versions as well.

Managed to fix that.

Then, last Fri, my webmail provider missed updating their security certificate. They seemingly later do, but I am left unable to access their website from FF on both machines, and Chrome on the XP. Disaster.

The error messages I get are, in FF:

[www.netaddress.com] uses an invalid security certificate.

The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported.

Error code: <a id="errorCode" title="SEC\\\\\\\\\\\\\\\_ERROR\\\\\\\\\\\\\\\_UNKNOWN\\\\\\\\\\\\\\\_ISSUER">SEC\_ERROR\_UNKNOWN\_ISSUER</a>

and in Chrome:

classic.netaddress.com normally uses encryption to protect your information. When Google Chrome tried to connect to classic.netaddress.com this time, the website sent back unusual and incorrect credentials. This may happen when an attacker is trying to pretend to be classic.netaddress.com, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Google Chrome stopped the connection before any data was exchanged.

You cannot visit [classic.netaddress.com] right now because the website uses HSTS. Network errors and attacks are usually temporary, so this page will probably work later.

When running a SSL server test on their certificate it turned back: Chain issues Incorrect order, Contains anchor

No idea if that's relevant.

I tried just abt everything I was handed, could think of, or googled. Adding an exception included. Nothing works. Logically, the error should be on their end (w/ their old certificate, it all worked fine, now it doesn't), but somehow I keep being directed to that your root certificate having expired is the culprit.

Earlier today, I took the plunge and updated FF to 72.0.2 on the Win7 machine. (My webmail doesn't have full functionality on Chrome, so I was still very hampered in that regard there.) Now I can access the webmail -- but all my add-ons AGAIN are disabled. And what I did before to make the work does now NOT work anymore.

Can someone pls take me out of my misery? My whole existence is falling apart. I am already on 75 % (invisible) disability. Nothing works, least of all I. I am days behind on an already massively overburdened schedule. Not everyone can handle constant updates and their user interface being changed all the time. Some ppl are dependent on things looking and acting the exact same.

I'd like my add-ons back functional on the Win7 machine, and my webmail back -- INCLUDING the add-ons remaining functional, on the WinXP. Thank you.

Solved Archived 3 87

Cannot log into my Quickbooks account.

Since Friday i cannot log into my Quickbooks account using Firefox. All other browers work fine when trying to log in. My default browser is Firefox. SO this is totall… (read more)

Since Friday i cannot log into my Quickbooks account using Firefox. All other browers work fine when trying to log in. My default browser is Firefox. SO this is totally frustrating.

The error message i receive is:XML Parsing Error: no root element found Location: https://accounts.intuit.com/app/sign-in?app_group=QBO&asset_alias=Intuit.accounting.core.qbowebapp&iux_tests=49561:8:119104&state={%22queryParams%22:{%22locale%22:%22en-us%22}}&app_environment=prod&locale=en-us Line Number 1, Column 1:

Solved Archived 9 88

firefox crashing constantly tabs any help to fix would be welcomed

Firefox crashes constantly when I load it mostly when in youtube though. I notice so I am not sure what is causing it to crash it could be ublock origin as I use that to … (read more)

Firefox crashes constantly when I load it mostly when in youtube though. I notice so I am not sure what is causing it to crash it could be ublock origin as I use that to block ads on youtube that is the only thing I can think of or maybe the return dislike button but here is my crash report below ID bp-8f27f4a1-7ed0-492e-823d-e57af0250304

pc specs CPU 14900k Intel Core I9 Power supply EVGA 1600W Ram Memory 64gb DDR5 corsair STORAGE 1TB samsung 980PRO GPU RTX 5090 FE OS WINDOWS 11 Newest Version 3H I think

Solved Archived 2 88