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  • Archived

Mozilla uses my password as my first name in mail they send to me

Received an email from Mozilla (rightly) thrashing Facebook for privacy and security breaches. The issue is that my Firefox sign-on password is used as my first name in… (read more)

Received an email from Mozilla (rightly) thrashing Facebook for privacy and security breaches.

The issue is that my Firefox sign-on password is used as my first name in the email.

ie Dear <then my password>,

it is difficult to think of a more serious breach than this, and there is now way to directly report the problem to them - hope they look at this post.

I have checked all my account setting and belive these are correct

Asked by jjr357 2 years ago

Last reply by guigs 2 years ago

  • Archived

Banco do Brasil plugin não instala

I am not able to install the Banco do Brasil Internet Banking plugin on Mozilla Firefox. The installation fails on the last step saying is was not possible to activate th… (read more)

I am not able to install the Banco do Brasil Internet Banking plugin on Mozilla Firefox. The installation fails on the last step saying is was not possible to activate the plugin. Diagnostics Report generated is below: 12/17/2014 15:35:58 INICIANDO... 12/17/2014 15:35:58 1.3.9.0 12/17/2014 15:35:58 Usuário: voney 12/17/2014 15:35:58 6.1.7601 12/17/2014 15:35:58 true 12/17/2014 15:35:58 Verificando se Mozilla Firefox está instalado... 12/17/2014 15:35:58 Mozilla Firefox instalado. 12/17/2014 15:35:58 [Funcionamento do Serviço] Verificando... 12/17/2014 15:35:58 [Funcionamento do Serviço] Ok. 12/17/2014 15:35:58 [Permissões dos arquivos do StormFish] Verificando... 12/17/2014 15:35:58 [Permissões dos arquivos do StormFish] Ok. 12/17/2014 15:35:58 [Desinstalação do Stormfish] Verificando... 12/17/2014 15:35:58 [Desinstalação do Stormfish] Limpando... 12/17/2014 15:36:08 [Desinstalação do Stormfish] Ok. 12/17/2014 15:36:08 [Instalação do StormFish] Verificando... 12/17/2014 15:36:08 [Instalação do StormFish] Efetuando download do instalador... 12/17/2014 15:36:14 [Instalação do StormFish] Instalando... 12/17/2014 15:36:29 [Instalação do StormFish] Ok. 12/17/2014 15:36:29 [Permissões dos arquivos do Plugin] Verificando... 12/17/2014 15:36:29 [Permissões dos arquivos do Plugin] Ok. 12/17/2014 15:36:29 [Limpeza do cache no Internet Explorer] Verificando... 12/17/2014 15:36:29 [Limpeza do cache no Internet Explorer] Limpando... 12/17/2014 15:36:29 [Limpeza do cache no Internet Explorer] Ok. 12/17/2014 15:36:29 [Instalação do Plugin no Internet Explorer] Verificando... 12/17/2014 15:36:29 [Instalação do Plugin no Internet Explorer] Ok. 12/17/2014 15:36:29 [Ativação ActiveX no Internet Explorer] Verificando... 12/17/2014 15:36:29 [Ativação ActiveX no Internet Explorer] Ok. 12/17/2014 15:36:29 [Sites confiáveis no Internet Explorer] Verificando url(s) dos domínios confiáveis... 12/17/2014 15:36:29 [Sites confiáveis no Internet Explorer] Ok. 12/17/2014 15:36:29 [Ativação do Plugin no Internet Explorer] Verificando... 12/17/2014 15:36:29 [Ativação do Plugin no Internet Explorer] Ok. 12/17/2014 15:36:29 [Limpeza do cache no Mozilla Firefox] Verificando... 12/17/2014 15:36:29 [Limpeza do cache no Mozilla Firefox] Limpando... 12/17/2014 15:36:29 [Limpeza do cache no Mozilla Firefox] Ok. 12/17/2014 15:36:29 [Sites confiáveis no Mozilla Firefox] Verificando url(s) dos domínios confiáveis... 12/17/2014 15:36:30 [Sites confiáveis no Mozilla Firefox] Ok. 12/17/2014 15:36:30 [Segurança no Mozilla Firefox] Verificando... 12/17/2014 15:36:30 [Segurança no Mozilla Firefox] Ok. 12/17/2014 15:36:30 [Ativação Plugin no Mozilla Firefox] Verificando... 12/17/2014 15:36:30 [Ativação Plugin no Mozilla Firefox] Não foi possível habilitar. 12/17/2014 15:36:30 Foram detectados problemas durante a execução do processo. 12/17/2014 15:36:30 CONCLUÍDO. Any clue how I could overcome this? Tks.

Asked by Voney 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox is asking me to add an exception for security for a website that has told me its certificate is valid.

I am running Firefox 31.0 on a Windows 8.1 o/s. When I attempt to access my email provider in its' "secure" mode, I am advised that the connection is untrustworthy. (Pa… (read more)

I am running Firefox 31.0 on a Windows 8.1 o/s. When I attempt to access my email provider in its' "secure" mode, I am advised that the connection is untrustworthy. (Parenthetically, this does not occur on my other two systems running respectively, Windows 7 and Windows XP.) I am asked to provide an authorization for an 'exception' prior to completing the connection. The option of making the exception permanent is NOT available, so I go through this every time I begin a new internet session. I have contacted the email provider and been advised that their digital certificate is valid. So, as I see it there are three problems: (1) if the certificate is valid, as is suggested by the provider, why does Firefox not recognize this, (2) why does the exception window not allow me the option to make the exception status enduring, and (3) why is this problem present only on my Windows 8.1 system?

Asked by nwjack 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Possible resource contention between Firefox & Norton Security?

There seems to be a resource usage conflict between Firefox and Norton Security (and sometimes other programs). Response time is OK for a while, then suddenly goes down … (read more)

There seems to be a resource usage conflict between Firefox and Norton Security (and sometimes other programs). Response time is OK for a while, then suddenly goes down to the point I have to terminate Firefox with the Task Manager (Norton can't be terminated). After termination, I can wait a few seconds for the performance graphs to go to minimum, then restart Firefox and it will be OK again for a while, then the above situation will repeat. One odd thing is that even when response is OK, Task Manager shows Firefox (and plugin-container.exe) doing continuous disk I/Os, even though I'm not doing anything to cause excessive activity, like just looking at text on a page. This doesn't seem normal to me. I'm running with Windows XP 5.1 SP3.

Asked by chuckbaldwin 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

fire fox redirects or email to 92.242.140.0 - 92.242.140.255' is 'email@barefruit.co.uk at 92.242.140.2 It is happing in and out of the school district and doe

Fire fox redirects or email mail.usd383.org to ( other info here to 92.242.140.0 - 92.242.140.255' is 'email at barefruit.co.uk ) this IP 92.242.140.2 It is happening in… (read more)

Fire fox redirects or email mail.usd383.org to ( other info here to 92.242.140.0 - 92.242.140.255' is 'email at barefruit.co.uk ) this IP 92.242.140.2 It is happening in and out of the school district and district. It only happens with firefox. WHY? Bitdefender has discovered this issue as a phishing attack.

Thanks Russel Dockins Network Service Manager Manhattan-Ogden


edit: removed personal information like phone, email and address from public.

Asked by RusselDockins 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

New (2017) occurrence of pop-up problem.

For past several days, a pop-up message appears every time I attempt to open my browser asking if I want to allow this app to make changes to my computer. The app is list… (read more)

For past several days, a pop-up message appears every time I attempt to open my browser asking if I want to allow this app to make changes to my computer. The app is listed as Firefox Software Updater. When I checked Add-ons, I notice an add-on which is listed as temporary in support of Safe Browsing Version 4 and will supposedly be deleted once the roll-out of this feature is complete. How long is this 'roll-out' supposed to take? This has been going on for days. Should I be responding 'No' or 'Yes'? I'm using Windows 10 and Firefox 56.0.1.

Asked by shirov70 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

smtp setup

Hi all I have a problem that my smtp needs a password but I can't input a password in Mozilla Thunder it won't let me. I checked online and I don't have that screen where… (read more)

Hi all

I have a problem that my smtp needs a password but I can't input a password in Mozilla Thunder it won't let me. I checked online and I don't have that screen where I can input a password. I have been to Settings - Outgoing server - Edit - but it doesn't give me enter a password option

Help me please :(

Asked by Lesley170360 5 years ago

Last reply by Fabián Rodríguez 5 years ago

  • Archived

Why does Firefox attempt at startup to download login.aspx.pdf from my bank

Ever time I startup Firefox the download arrow shows three attempts to download LOGIN.ASPX.PDF from my bank's website. They always fail. What is this? Why is it happen… (read more)

Ever time I startup Firefox the download arrow shows three attempts to download LOGIN.ASPX.PDF from my bank's website. They always fail. What is this? Why is it happening? How can I make it stop?

Thanks

Asked by Pops125 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Why do my saved accounts and passwords show up for different users on my computer?

I have more than one accounts on my computer. However, when opening Firefox from these users, it has the same history, login information, etc. from my main account. Is th… (read more)

I have more than one accounts on my computer. However, when opening Firefox from these users, it has the same history, login information, etc. from my main account. Is there any way to keep them separate?

Asked by fusion-bioformer 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How to remove only cookies for a specific domain every time i close the browser?

I would like to delete the cookies for 2 domains evry time i close the browser while retaining all other cookies until they expire. To accomplish this i opened the cooki… (read more)

I would like to delete the cookies for 2 domains evry time i close the browser while retaining all other cookies until they expire.

To accomplish this i opened the cookie exceptions settings and set "Allow for Session" under cookie exceptions, but it seems not working the way i expect: if i close the browser and then reopen it if, i find the cookies for the 2 domains are still there.

Is there another way to have this kind of setting.

Asked by ajtim 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Probable 'deadly embrace' memory allocation issue between Firefox and Microsoft Update

I had my usual "several" (probably 3 to 5) Firefox windows/tabs open ... and Microsoft decided to send an update to my Windows 7 box. I observed Firefox memory use rise r… (read more)

I had my usual "several" (probably 3 to 5) Firefox windows/tabs open ... and Microsoft decided to send an update to my Windows 7 box.

I observed Firefox memory use rise rapidly to nearly 800MB ... while netsvcs.exe did approximately the same thing. (This machine has 2GB of RAM.)

Fortunately I had Windows Performance Monitor running, and was able to determine that Windows Update was the competing activity ... and after-the-fact, determined that it had been installing an update to MS Security Essentials (basically a malware signature update - and I have the ID of the specific update, but since it is a security update, I'm hesitant to post that detail in a quasi-public forum). Usually, such updates install quickly and transparently. I also cannot tell, with confidence, whether the memory consumption was from the process of installing the signature - or the process of scanning for malware presence after the sig was installed (although I'd *guess* the latter). I believe both of those aspects execute within netsvcs.exe.

This happened over a period of approximately an hour, during which about all I could do was "sniff around" to identify the culprits; eventually I killed the Firefox process (hoping that its History feature would allow me to return to my open tabs... which was not quite true).

I have reported the event to Microsoft as well, as it could equally be their problem.

Suggestion: Add instrumentation to Firefox to capture data on sudden increases in RAM use - paying particular attention to outside-the-norm values, in relatively short time periods (minutes, not hours) that do not self-resolve ... and consider whether Firefox can be more aggressive at releasing memory it has "claimed," when things go bad.

(Perhaps collect high-level "physical memory available" data when things begin to "go bad," and capture the "footprint" of Firefox memory use... And perhaps add intelligence to log memory allocation failures somewhere. I don't know with certainty if the issue was fragmentation, or the sheer amount requested, but experience and grey-hair lead me to suspect the former. The only Firefox window/tab that I know might have been a high-memory-consumer was a moderate-sized Google Map covering an urban area of several dozen square miles, so it was a complex image.)

Not suggesting this is Firefox's "fault" -- clearly, both processes were "to blame" in the sense that they didn't handle the situation well... but Firefox might handle it better.

I've seen (and reported) quite a series of memory-utilization issues since 28.0 ... perhaps it's time for a "tiger team" to look into these.

AH - one other detail: I keep Firefox pinned to the Windows task bar, and when it starts, it asks me which profile I want to use (of about 5 choices). When restarting Firefox after identifying all the above... I found that it no longer asked me to choose a profile, and the profile it opened was clearly NOT my most-common profile, which includes (e.g.) all my most-common, site-specific login information. I had to mess around for several minutes to get this profile "back" up and running, and I did not make note of what I tried during that effort.

Asked by BillM 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

How can I disable addons from running on certain tabs, windows, or websites, without having to create a whole new profile?

Not every potentially site-breaking addon has a site whitelist or enable/disable list. While some addons exsit for "sandboxing" tabs - it only sandboxes the pages loaded … (read more)

Not every potentially site-breaking addon has a site whitelist or enable/disable list. While some addons exsit for "sandboxing" tabs - it only sandboxes the pages loaded on that tab, not what the browser/addons do to them. I've already searched for solutions, and frankly, I'm surprised that this question hasn't been asked before until now: Why can't multiple "profiles" be run side-by-side, on a per-tab and/or specific-website(s) basis, in the same browser window?

Asked by esotericDisciple 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox keeps open connections to different IP addresses even when closed

Hello, I have recently noticed that despite the Firefox process being closed, there are a number of connections still open and remain open for the duration of the current… (read more)

Hello, I have recently noticed that despite the Firefox process being closed, there are a number of connections still open and remain open for the duration of the current computer session. Restart seems to close all connections. Connections increase and stay open the more I would browse.

OS is Windows 7 Ultimate Running Firefox 55.0.3 Using Kaspersky Internet Security 2018 to monitor active connections.

Screen shot attached to show some examples of active connections even when Firefox is closed. Any idea why this is happening and how to prevent it?

Asked by Cornelius321 2 years ago

Last reply by FredMcD 2 years ago

hackers have complete control of my Firefox and installed their own developer mode with different email address.

Hackers have taken control of my Firefox and are maliciously using developer mode to alter settings and change behavior. They have hidden help/feedback icon so I can't s… (read more)

Hackers have taken control of my Firefox and are maliciously using developer mode to alter settings and change behavior. They have hidden help/feedback icon so I can't send emergency info to firefox. They repeatedly change privacy settings for gmail on firefox to capture/alter my emails. They turn off my google sign in which has protected mode always on so they can load porn, inflammatory politics or foreign crap onto my youtube "recommended videos." They have posed as me and signed up for "developer" software in firefox that manipulates the entire account. They used a different email address and sign in to github on my own computer to do this, and I don't know the email address and can't do this. All of the info in my firefox account is now repeatedly tampered with. They also pose as developers throughout my computer and maliciously change everything. My computer is for an individual, myself who isn't part of any organization and shouldn't have organization "administrators. Can't firefox recognize that these are hackers and eliminate them?

Asked by skywriter321 1 month ago

Last reply by Roland Tanglao 1 month ago

  • Archived

How to disable site advisor can't install F Secure Security

F Secure Security will not install because Site Adviser is present - I have not installed McAfee Site Adviser but apparently it is a hidden extension / plug in of waterfo… (read more)

F Secure Security will not install because Site Adviser is present - I have not installed McAfee Site Adviser but apparently it is a hidden extension / plug in of waterfox / firefox. need to remove this or will have to remove firefox

Asked by JohnPreece 5 years ago

Last reply by theshine 5 years ago