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Thunderbird Accounts

I am using Thunderbird with both Microsoft and Gmail accounts. My question is... is Microsoft able to see that i am using a Gmail account, and/or the account name/adress,… (read more)

I am using Thunderbird with both Microsoft and Gmail accounts. My question is... is Microsoft able to see that i am using a Gmail account, and/or the account name/adress, and vise versa?

Asked by mcmurphy35 3 weeks ago

Answered by Matt 3 weeks ago

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Mozilla cancellation?

I received an email threatening to cancel Firefox because of inadequate usage. Is this for real or a scam? I do use Firefox but, perhaps not enough for Mozilla's rules? I… (read more)

I received an email threatening to cancel Firefox because of inadequate usage. Is this for real or a scam? I do use Firefox but, perhaps not enough for Mozilla's rules? I would regret losing this privilege. Thanks.

Asked by cantare 1 month ago

Answered by James 1 month ago

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Security issue

Recently asked by Mozilla Thunderbird for access to my data etc and this was questioned by Google. However I agreed to the request and wish to be assured that this was no… (read more)

Recently asked by Mozilla Thunderbird for access to my data etc and this was questioned by Google. However I agreed to the request and wish to be assured that this was not a scam

Asked by alanharman41 5 months ago

Answered by david 5 months ago

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Thunderbird has blocked the file from loading in this message - templates - HELP

Hello, I have saved message templates that I use. Each one also has a footer (which I save as an .html file). When I use this template to send a message, the image in t… (read more)

Hello,

I have saved message templates that I use. Each one also has a footer (which I save as an .html file).

When I use this template to send a message, the image in the footer doesn't load and I get the message: Thunderbird has blocked the file from loading in this message.

When I click UNBLOCK, nothing happens. The image still doesn't get added. It's a very small image from my footer/signature. 'When I compose a new message, I don't have this problem' – the image in the footer loads and is sent to the recipient. This problem occurs when I try to send a message saved in the templates. There's no way to "unblock the image" and send it.

Asked by michael715 3 months ago

Answered by michael715 2 months ago

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Email files deleted from hard drive

Yesterday there was a 4 hour outage at AOL. I use Thunderbird to access my AOL account. When I discovered the outage, I check my Windows 10 hard drive where my Thunderb… (read more)

Yesterday there was a 4 hour outage at AOL. I use Thunderbird to access my AOL account. When I discovered the outage, I check my Windows 10 hard drive where my Thunderbird emails are stored and it was empty. Not only was my INBOX empty but every saved folder, delete folder, trash folder, etc. Once AOL was operational, all of my emails reappeared on my hard drive. Everything appears to have been recovered without me doing anything. My question is: who has the ability to delete files from my hard drive without me specifically doing so either manually or through the Thunderbird app?

Asked by kleaf 5 months ago

Answered by david 5 months ago

  • Solved

Continuous requests for access permissions

I continually get popups wanting me to give permission for TBird to access all sorts of stuff. Is this a BUG or a "Feature"?. How do I turn them off? Or should I give per… (read more)

I continually get popups wanting me to give permission for TBird to access all sorts of stuff. Is this a BUG or a "Feature"?. How do I turn them off? Or should I give permissions?

Asked by Frank 5 months ago

Answered by Matt 5 months ago

  • Solved

Thunderbird displaying images problem

Hello, I've come across a rather strange problem. I have a phplist mailing list (on domain1). When sending emails, I usually also add an image (as a link to the image). S… (read more)

Hello, I've come across a rather strange problem. I have a phplist mailing list (on domain1). When sending emails, I usually also add an image (as a link to the image). Since the beginning of June, however, I've noticed that Thunderbird doesn't display the images added in this way. Instead of the image, it displays an empty frame (a completely empty frame without any tags). Even if "Allow remote content in messages" is checked in the settings. Other email clients (outlook, gmail, roundcube) have no problems and display images without any problems. However, if I put the image on another domain (domain2) and put a link to this image in the email, Thunderbird also displays it. So: it doesn't display the image from domain1, where I have the mailing list, but it displays the same image from domain2 (in the same email from the same mailing list from domain1). Is it possible that Thunderbird is blocking the display of images from a certain domain?

Asked by damjan5 5 months ago

Answered by damjan5 5 months ago

  • Solved

Show Remote Content in Thunderbird incoming e-mails

02 Oct. 2025 Recently, some automatic updates were made to my Dell desktop. I assume they were updates to the Windows 11 OS. The updates also caused some changes to my… (read more)

02 Oct. 2025

Recently, some automatic updates were made to my Dell desktop. I assume they were updates to the Windows 11 OS.

The updates also caused some changes to my Thunderbird e-mails. The incoming e-mails are formatted differently. I used to get a message, saying that "remote content" in some incoming e-mails had been blocked. I was given the option to show remote content in the incoming e-mail. Now, I no longer have the option to "show remote content".

Please tell me how I can recover the option to "show remote content" on incoming e-mails.

Thank you.

Connie Yanicka

cyanicka46@gmail.com

Asked by Constance Yanicka 3 months ago

Answered by sfhowes 3 months ago

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  • Archived

thunderbird

since updating computer I cannot access e mails on thunderbird I can only access them on talktalk mail and get a warning about someone else viewing e mails and telling me… (read more)

since updating computer I cannot access e mails on thunderbird I can only access them on talktalk mail and get a warning about someone else viewing e mails and telling me to leave page

Asked by patty.peter 9 months ago

Answered by Wayne Mery 5 months ago

  • Solved

Firefox integration with IOS Safari

When I search the internet using the safari app, Is Firefox focus working in the background…. Or do I search using the Firefox focus app and it used Safari??? Can you ex… (read more)

When I search the internet using the safari app, Is Firefox focus working in the background…. Or do I search using the Firefox focus app and it used Safari??? Can you explain how best to use the internet so that Firefox focus adds more security?

Asked by bmacmur 4 months ago

Answered by Paul 4 months ago

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NO thunderbird password

I have been using Thunderbird since it was Netscape. (that's how old I am) In all that time, I have NEVER had a password for Thunderbird. I have never even seen an optio… (read more)

I have been using Thunderbird since it was Netscape. (that's how old I am)

In all that time, I have NEVER had a password for Thunderbird. I have never even seen an option to set up a password for Thunderbird.

I thought that maybe if there were a subscription option available now, then I would be able to subscribe, get a proper personal account, make a password for it, and once again be able to use Thunderbird for email management.

I WISH! If anyone knows the URL for a Thunderbird subscription page, please send the URL, because after much searching, I still haven't found one.

Asked by patriciacravener 11 months ago

Last reply by Wayne Mery 11 months ago

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  • Archived

Donation

Dear Sirs, I got a letter about a donation to support Thunderbird and I payed 200 SEK. I was connected to https://updates.thunderbird.net/sv-SE/thunderbird/128.0/nov24/ … (read more)

Dear Sirs, I got a letter about a donation to support Thunderbird and I payed 200 SEK. I was connected to https://updates.thunderbird.net/sv-SE/thunderbird/128.0/nov24/

Is it OK? Or did I a mistake?

Regards Bengt Bengtsson Kalmar Sweden

Asked by bengt@calmar.se 1 year ago

Answered by david 1 year ago

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  • Archived

Update failure - SEC_ERROR_OCSP_FUTURE_RESPONSE

SEC_ERROR_OCSP_FUTURE_RESPONSE I got this while updating. Computer was off for 11 days (i hospital). Now I can't load my email. There are several PDF's of medical test … (read more)

SEC_ERROR_OCSP_FUTURE_RESPONSE

I got this while updating. Computer was off for 11 days (i hospital). Now I can't load my email. There are several PDF's of medical test requests and reports urgently needed to print. I can see my mail waiting on the server using my phone, but my desktop (Thunderbird) is the only one that will allow me to print.

<redacted>@rogers.com

Asked by jgb 7 months ago

Answered by christ1 7 months ago

  • Solved

Can't delete virus's message

Hi our Kaspersky detected objects but unfortunately our antivirus can't delete all the detected. I try to uninstall the thunderbird but still unable to delete the virus'… (read more)

Hi our Kaspersky detected objects but unfortunately our antivirus can't delete all the detected. I try to uninstall the thunderbird but still unable to delete the virus's message.

Hope get the assist for your team.


thank you

Asked by Seni Nusantara Holdings SB 4 months ago

Answered by Toad-Hall 4 months ago

  • Solved

Mozilla Monitor

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites yo… (read more)

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites you suggest are sites I have never seen before, let alone logged into with a password.

I use a Password Organizer Book, with all of my logins and passwords for each site I use. I do not use a password app, and have NEVER used a password app. Each time I go to the website you suggest, It's always a site I have never seen before so it would be impossible to login and change the password. I always check my Password Organizer Book to make sure.

I don't know what you want me to do since I cannot login to the website you are suggesting. Is there action I should be taking? I don't know what it would be, but if you know please let me know.

Asked by Rhonda 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago