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  • Archived

I cannot download anything including addons

I cannot download anything. I cannot install ANY extension. uBlock extension. The only thing that works with so called third-party content -> onto my PC is `save-as`. … (read more)

I cannot download anything. I cannot install ANY extension. uBlock extension. The only thing that works with so called third-party content -> onto my PC is `save-as`. I am struggling with this for more than a few hours and have tried EVERYTHING. I mean LITERALY EVERYTHING that can be found regarding this. Chromium browser works normally.

Have tried with default firefox-esr that ships with debian, and with Quantum 65 (current) version. Not a single change. I am using Debian (stable) Stretch, and no it is not firewall issue nor it is connection (proxy setup) issue, I strongly believe. Like I said, chromium just - works and I don't have sympathy for chromium nor I would like to gain some.

I am not even unable to upload an images of the issues I am experiencing.

"Uploading "test_download_file.png"..." ... for more than a 10 minutes.

Asked by tux-lector 1 year ago

Last reply by tux-lector 1 year ago

  • Archived

Can't close single pop-up window virus?

I ran into an issue with a pop-up window that didn't want to close, and a simple google search provided the answer of abandon all open tabs and start from scratch... That… (read more)

I ran into an issue with a pop-up window that didn't want to close, and a simple google search provided the answer of abandon all open tabs and start from scratch... That's not particularly an idea I fancy!

I actually discovered a very simple solution, but I can't post it anywhere because all of the posts are archived!

The malicious pop-up was opening another window, to supposedly enter access credentials. This was keeping me from being able to close the window, and when I closed this alternate window, it would pop right back before I could do anything else. A light bulb forms!

I disabled my computers wireless connection, via the network and internet settings, and the pop-up was no longer able to restore the access credentials window. Close the malicious pop-up, and restore internet connection!

I would like to share this work-around with others that may have a similar issue, but can't find any open posts about it. Can a Mod help me out with this task?

Asked by SaltyFinn 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

transfer saved login to another url

One website changed its url on which i have saved 100s of logins of my clients. now i need to reenter them as the login page url is changed. I still have login details sa… (read more)

One website changed its url on which i have saved 100s of logins of my clients. now i need to reenter them as the login page url is changed. I still have login details saved on my firefox i just need to be able to bulk change the url page that these logins relate to. Hope you get me.

Asked by MAHOOK 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

Workaround for confirmation mail

Hello The confirmation e-mail that I receive on my work account contains only characters (no images, buttons, etc.). See "Screen.PNG". This is caused by restrictions/secu… (read more)

Hello

The confirmation e-mail that I receive on my work account contains only characters (no images, buttons, etc.). See "Screen.PNG". This is caused by restrictions/security measures set up by my employer.

I have set up a Firefox account on a Gmail account with no trouble at all, but with my work account I cannot, as I cannot access the link in the confirmation e-mail.

When I paste the link from the e-mail to a browser, I encounter an error that the confirmation-link is damaged and thus not working.

Is there another way for me to activate my Firefox account other than going to the confirmation-link? I have spoken with the IT department of my workplace and they cannot change the restrictions.

The account in question is krk at elbek-vejrup .dk

Thank you in advance, much appreciated

Best,

Kristoffer

Asked by kkirkeby 1 year ago

Last reply by kkirkeby 1 year ago

  • Archived

I have a new computer. When I login to Firefox sync I am prompted for an authorization code. When I enter the code from the email I get sent back to the login.

I have a new computer. When I login to Firefox sync I am prompted for an authorization code. When I enter the code from the email I get sent back to the login, then the p… (read more)

I have a new computer. When I login to Firefox sync I am prompted for an authorization code. When I enter the code from the email I get sent back to the login, then the process repeats until I get a message that I have tried too many times Wait 15 minutes. Am I doing something wrong? I am on a campus with a firewall and NAT so the IP address is part of a NAT Pool and not the actual IP address of my PC.

Asked by DavidAll 1 year ago

Last reply by DavidAll 1 year ago

  • Solved
  • Archived

crackle.com accessible in Chrome but not in Firefox

I was trying to activate Crackle on my Roku box by going to crackle.com. The connection works but I just get a brief screen with three dots followed by a blank screen. … (read more)

I was trying to activate Crackle on my Roku box by going to crackle.com. The connection works but I just get a brief screen with three dots followed by a blank screen. However, I have no such problem in Chrome; if I go to crackle.com/activate I get a screen that allows me to enter an activation code. I've deactivated both Noscript and Adblock but it makes no difference. Although I solved my problem by activating via Chrome, I'd still like to know why the website crackle.com is inaccessible in Firefox.

Asked by Paul Abrahams 1 year ago

Answered by FredMcD 1 year ago

  • Archived

I am unable to access my sync account

I am getting this message: The confirmation email we sent to SilverRiverKayaker@gmail.com was returned and we’ve locked your account to protect your Firefox data. This co… (read more)

I am getting this message: The confirmation email we sent to SilverRiverKayaker@gmail.com was returned and we’ve locked your account to protect your Firefox data. This comes even though my email is active and working fine. How can I get my sync to work once again?

Asked by silverriverkayaker 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

When I try to install the backup booksmakrs file it can't read it. all my books marks are gone

When I update my Mac to Mohave, all my bookmarks in Firefox vanished. When I try to install them from the backup, it just says it cannot read the backup file. Help! pleas… (read more)

When I update my Mac to Mohave, all my bookmarks in Firefox vanished. When I try to install them from the backup, it just says it cannot read the backup file. Help! please! I really need these back.

Asked by maryef17 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Firefox keeps crashing

I'm running Windows 7 64-bit and have downloaded Firefox a number of times (each time doing a clean uninstall with Revo uninstaller), but cannot get Firefox to run at al… (read more)

I'm running Windows 7 64-bit and have downloaded Firefox a number of times (each time doing a clean uninstall with Revo uninstaller), but cannot get Firefox to run at all. Each time I put in a search I immediately get the 'Gah. your tab just crashed' message. I've done a Windows crash report on the latest event and this was the result:

Log Name: Application Source: Application Error Date: 07/02/2019 13:12:17 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Roland-PC Description: Faulting application name: firefox.exe, version: 64.0.2.6947, time stamp: 0x5c34ddf7 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00000000c0000035 Faulting process id: 0x1178 Faulting application start time: 0x01d4bee6bcbee9f9 Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: unknown Report Id: fde241ae-2ad9-11e9-a3b0-408d5c590c41 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Application Error" />
   <EventID Qualifiers="0">1000</EventID>
   <Level>2</Level>
   <Task>100</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2019-02-07T13:12:17.000000000Z" />
   <EventRecordID>64571</EventRecordID>
   <Channel>Application</Channel>
   <Computer>Roland-PC</Computer>
   <Security />
 </System>
 <EventData>
   <Data>firefox.exe</Data>
   <Data>64.0.2.6947</Data>
   <Data>5c34ddf7</Data>
   <Data>unknown</Data>
   <Data>0.0.0.0</Data>
   <Data>00000000</Data>
   <Data>c0000005</Data>
   <Data>00000000c0000035</Data>
   <Data>1178</Data>
   <Data>01d4bee6bcbee9f9</Data>
   <Data>C:\Program Files\Mozilla Firefox\firefox.exe</Data>
   <Data>unknown</Data>
   <Data>fde241ae-2ad9-11e9-a3b0-408d5c590c41</Data>
 </EventData>

</Event>

Can anyone suggest a solution, please?

Asked by grandsire02 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Problem: Firefox Sync encounters errors just every time it syncs according to About Sync add-on (February 16, 2019)

https://docs.google.com/document/d/1rFueUs2CCN1RDe3Qzn_LVsEr1XE7KssVPhqmB20iNpo/edit?usp=sharing Add-ons I want disabled often come enabled when I reset my PC and reinsta… (read more)

https://docs.google.com/document/d/1rFueUs2CCN1RDe3Qzn_LVsEr1XE7KssVPhqmB20iNpo/edit?usp=sharing

Add-ons I want disabled often come enabled when I reset my PC and reinstall Firefox after signing into Firefox Sync.

  • Solved
  • Archived

Firefox kills network with chatter

I'm running Neon 5.15 (Linux KDE desktop running on Ubuntu 18.4). I have been running Firefox Nightly. I reinstalled my OS due to a hard drive issue. Now Firefox spor… (read more)

I'm running Neon 5.15 (Linux KDE desktop running on Ubuntu 18.4). I have been running Firefox Nightly. I reinstalled my OS due to a hard drive issue. Now Firefox sporadically fills my network with chatter, preventing other family members from being able to access the internet. I have: tried installing Kubuntu - same issue renaming .mozzilla and allowing Firefox to create a new profile allowing Sync to provide bookmarks, etc. - same issue disabled all addons: extensions, themes, plugins - same issue used standard version of Firefox - same issue

To ensure it's actually Firefox I've been using Chromium (open source version of Chrome) for the past 3 days and have had no issues. I'm using Firefox to write this but have had to close it 3 times due to network chatter.

Please help, I don't want to use Chromium, I want my Firefox back. I've been using it since version 0.5.

Asked by The_TechnoJunky 1 year ago

Answered by The_TechnoJunky 1 year ago

  • Archived

I deactivated my firefox account years ago. I want to reactivate it (or create a new one with the same email).

Everytime I try to create an account it says that there is already an account associated with that email. The primary email on the deactivated account no longer exists, s… (read more)

Everytime I try to create an account it says that there is already an account associated with that email. The primary email on the deactivated account no longer exists, so I cannot login to that account.

Asked by samuel9 1 year ago

Last reply by samuel9 1 year ago

  • Archived

A virus attached to fire fox login and malwarebyts could not remove it.when i try to reload firefox it is blocked because it trys to reload the same vertion

Malwarebytes quarantined some viruses but could not delete from their site and asked me to try with their instructions: I could not do it so I uninstalled Firefox. When I… (read more)

Malwarebytes quarantined some viruses but could not delete from their site and asked me to try with their instructions: I could not do it so I uninstalled Firefox. When I tried to reinstall Malwarebytes Blocked the install. When I try to install a pop up states we see you had fire fox before we will reload for you. No other options. It fails

Asked by dmpapp 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Recover passwords from old profile

I have salvaged the key3.db, key4.db, logins.json and signons.sqlite from my old firefox profile. My understanding is that the password information is stored in these fil… (read more)

I have salvaged the key3.db, key4.db, logins.json and signons.sqlite from my old firefox profile. My understanding is that the password information is stored in these files. Can I recover my old login info using these 4 files only?

I already tried dropping them into the new profile and PasswordFox without success,

Asked by michkov 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

every time I click a link to YouTube firefox freezes and I have to force it closed with the task manager

If I hit a link in Facebook and it is a YouTube video, Firefox goes unresponsive and I have to open the task manager and close Firefox. This happens even if it opens in a… (read more)

If I hit a link in Facebook and it is a YouTube video, Firefox goes unresponsive and I have to open the task manager and close Firefox. This happens even if it opens in a new window. I can't even open YouTube on its own without having this happen, can you tell me why? I do have three links that I have bookmarked that are YouTube videos and they play fine, but nothing else.

Asked by llahair 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

How to report fraudulant transaction under Mozilla

My screen was hijacked by something lacked look like Mozilla/Firefox heading saying it was taking a survey and I couldn't get out of the screen. So I took the survey and … (read more)

My screen was hijacked by something lacked look like Mozilla/Firefox heading saying it was taking a survey and I couldn't get out of the screen. So I took the survey and entered my credit card info for a sum of $1.00 (one dollar) for a chance to win an iPhone. Instead I got a charge on my credit card from lstfl.com for $33.+ dollars saying it enrolled me in a sex site. That is NOT what I imagined. And it came under Mozilla/Firefox name. Can you go after this site as it is operating under your name and logo. Thank you

Asked by tizart 1 year ago

Answered by James 1 year ago

  • Archived

Can I reset my password and not loose my bookmarks?

My old laptop died, and I can't remember my password. Can I reset my password without loosing my bookmarks?? That's the whole reason I would need to sync in the first pla… (read more)

My old laptop died, and I can't remember my password. Can I reset my password without loosing my bookmarks?? That's the whole reason I would need to sync in the first place.

Asked by paganb 1 year ago

Last reply by chiron 11 months ago