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  • Archived

"Turn On Accessibility Features" doesn't work

The "Turn On Accessibility Features" button on the "Accessibility" tab in the Developer Tools appears to be greyed out and does nothing when you click it. Anyone know how… (read more)

The "Turn On Accessibility Features" button on the "Accessibility" tab in the Developer Tools appears to be greyed out and does nothing when you click it. Anyone know how to turn these on?

Asked by shakyjake 1 year ago

Last reply by philipp 1 year ago

  • Archived

Firefox now holds a lock for places.db during the whole time it is open

Since the last couple of days, I see that Firefox holds a lock for places.db for the whole time while Firefox is open. The problem manifests itself when I use alfred work… (read more)

Since the last couple of days, I see that Firefox holds a lock for places.db for the whole time while Firefox is open. The problem manifests itself when I use alfred workflow to do a search for a firefox bookmark by a keyword. I see that the workflow written in Python crashes with

`sqlite3.OperationalError: database is locked`

When I close Firefox, the script is working fine. When I open it again - the script is not operational again. Tried safe mode - the same result.

This was working fine for years and the symptom points that it was changed recently and now Firefox holds a lock during the whole time it is open. I guess previously the database lock was acquired per bookmark write transaction.

FF 63.0 macOS

Is it a known issue? Why was this change made?

Thanks!

Asked by dmfigol 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Archived

How safe is a website with some passive insecure content?

On some websites I visit the icon in the address bar is a grey padlock with an orange warning triangle. These same websites show up as unsecured in Chrome and Edge as we… (read more)

On some websites I visit the icon in the address bar is a grey padlock with an orange warning triangle. These same websites show up as unsecured in Chrome and Edge as well. Although I've been assured by the site owner(s), in this case Tracfone, that any information I enter is safe, I kinda need some reassurances that it is indeed before I enter CC financial information.

I've read the section about mixed passive content but remain unclear.

Thanks.

Asked by r3wd 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Unable to create or change bookmarks

Seems to have cropped up around the time of the latest update but I'm now unable to create or delete bookmarks. I've gone through the processes offered in the 'help' sec… (read more)

Seems to have cropped up around the time of the latest update but I'm now unable to create or delete bookmarks.

I've gone through the processes offered in the 'help' section (refreshed - made sure places.sqlite wasn't marked 'read only, deleted xulstore.json, double checked add-ons) and nothing's working.

Short of hitting my computer with my shoe it would be MOST appreciated if one of your smart people throw me a bone on this one.

Asked by TJF888 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

There are no bookmarks in highlights, what to do?

I changed my computer to a new one with win10. I added a few bookmarks and set them to display in the headlights. After a few days, however, they disappeared. They are st… (read more)

I changed my computer to a new one with win10. I added a few bookmarks and set them to display in the headlights. After a few days, however, they disappeared. They are still in the library but they do not show up in the headlights. What to do?

Asked by Maarin 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Archived

I can't log in to a website that requires a username and password. Under privacy&security option it looks like my account is half saved...

Under privacy&security option it looks like my account is half saved... It shows the password but NOT the USERNAME (which is an e-mail address). Unfortunately I don't… (read more)

Under privacy&security option it looks like my account is half saved... It shows the password but NOT the USERNAME (which is an e-mail address). Unfortunately I don't remember my e-mail and therefore i can't sing in to the website. Only yesterday it was fine and I could sing in. So I tried go to the web via History option. But no success. Need badly to find my username (an e-mail address). Please, help!!!


Sencerely yours, M.Th.

Asked by TheoMar 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

can no longer read gmail at https://mail.google.com/mail/u/0/ corrupt content error :-(

I can no longer read my email at https://mail.google.com/mail/u/0/ . Get Corrupted Content Error The site at https://mail.google.com/mail/u/0/ has experienced a network… (read more)

I can no longer read my email at https://mail.google.com/mail/u/0/ . Get

 Corrupted Content Error

The site at https://mail.google.com/mail/u/0/ has experienced a network protocol violation that cannot be repaired.

The page you are trying to view cannot be shown because an error in the data transmission was detected.

   Please contact the website owners to inform them of this problem.

Asked by neiderer 1 year ago

Last reply by McCoy 1 year ago

  • Archived

More detailed info on tracking protection

I understand the basic concepts of tracking protection but I've been unable to find answers to a few specific questions. I found some documentation here in the questions … (read more)

I understand the basic concepts of tracking protection but I've been unable to find answers to a few specific questions. I found some documentation here in the questions / answers section but it didn't provide all the answers.

1. Do I need to clear existing cookies to remove the myriad of sites already tracking me before turning on tracking protection? Or, will turning it on do an immediate filter on my existing cookies?

2. Will turning off tracking stop sites that I want to retain login information for from retaining the "login" cookie infor i.e. are we close to a full "cookie block" with anti-tracking? Or does FFox have some creative algorithm (or list) that allows it to distinguish between tracking cookies and less offensive cookies? Concurrently, is there a way to allow a "tracking cookie" if I need it to retain information for a site I'm comfortable with?

3. One specific tracking question: Will eliminating tracking cookies stop (specifically) Google's cross site advertising, where you look at a product on site A (who shares that info via google) and then a little later google's advertising mechanism pops up those products when you're at site B?

Asked by MozzieBob 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

why is my Firefox disappearing - even after I reinstall it?

Yesterday, the Firefox icon on the task bar turned into what looked like a blank sheet of paper. When I closed Firefox the icon disappeared. I have reinstalled Firefox … (read more)

Yesterday, the Firefox icon on the task bar turned into what looked like a blank sheet of paper. When I closed Firefox the icon disappeared. I have reinstalled Firefox multiple times and it works until I shut it down - then the icon on the task bar disappears. So I search for Firefox on my computer and click on it and then I get a message which says to install the latest version. Then I get a message to close the other version of Firefox which is running - but there isn't any.

Asked by Bellen805 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Does Firefox Quantum 63.0 support or can browser incorporate a usable Zotero extension for PubMed search results?

Information that may help: MacBook (2015), OS X Mojave 10.14, Firefox Quantum 63.0, LibreOffice 6.1.2.1. The situation: Switching to FireFox Quantum v. 63.0 from Safari v… (read more)

Information that may help:

MacBook (2015), OS X Mojave 10.14, Firefox Quantum 63.0, LibreOffice 6.1.2.1.

The situation:

Switching to FireFox Quantum v. 63.0 from Safari v. 12 because FireFox application is said to be (from multiple forum discussions) better able to integrate and successfully employ a Zotero citation management utility extension.

However, after FireFox download completed, but application not yet installed, user looked for Zotero Firefox extension (plug-in), finding relevant information at only one Mozilla site:

https://addons.mozilla.org/en-US/firefox/addon/zotero-bib-autoexport/

The Mozilla info screen for "Zotero Autoexporting" displayed "Not compatible with FireFox Quantum".

I have either asked the wrong question about or looked in the wrong place for a functional extension of the Zotero utility and its use with Firefox Quantum and LibreOffice, or FireFox Quantum does not support a usable LibreOffice Zotero extension or connector (I do not know the difference between these two).

Having downloaded FireFox Quantum following many, many attempts to configure these named applications / to download the correct application versions / to correctly configure the applications / to troubleshoot incorporating PubMed bibliographic citations using Zotero into LibreOffice 6.1.2.1 documents, to finally read that the Zotero extension is "Not compatible with FireFox Quantum" is massively frustrating.

Here is what I want to do:

Use the browser Firefox Quantum. Install into FireFox Quantum an auto-downloading Zotero extension. Perform PubMed searches. Use Pubmed resources to save searches in a format Zotero can import. Use Zotero to import and manipulate PubMed-Zotero compatible search results. Incorporate search results from Zotero into LibreOffice Writer documents.

Is this too much to ask?

Thank you for advice and instructions.

Jim Martin

Asked by jmar3701 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Why is Firefox automatically opened to the https://kbb.com website every morning?

Lately, every morning when I open my laptop ( I only use blank screen) Firefox is already open to the http://kbb.com website. This is on a Windows 10 laptop. I cannot fin… (read more)

Lately, every morning when I open my laptop ( I only use blank screen) Firefox is already open to the http://kbb.com website. This is on a Windows 10 laptop. I cannot find anywhere in Firefox settings that is telling this site to start up nor any reason for Firefox to even be open. I definitely shut Firefox down when I'm finished browsing. There are some 'Recent Highlights" and one of them is showing that page, but I am unable to remove them.

Asked by Jokerin 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Repeated 'running but is not responding' and 'profile missing' dialogue boxes despite following guidance to solve problem.

I’m experiencing a repeated problem with Firefox. It hangs after closing. The following happens: 1. ‘Close Firefox’ dialogue box opens, reading: ‘Firefox is already runni… (read more)

I’m experiencing a repeated problem with Firefox. It hangs after closing. The following happens:

1. ‘Close Firefox’ dialogue box opens, reading: ‘Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.’

I click ‘Close Firefox’. The the following happens:

2. ‘Profile Missing’ dialogue box opens, reading: ‘Your Firefox profile cannot be loaded. It may be missing or inaccessible’

The above process repeats, even if I create and use a new profile. I cannot close Firefox completely, in Task Manager. Always at least one Firefox remains open as a Background Process. When my laptop is shut down/restarted, Firefox will open once but pages load very slowly, if at all, even in a new profile. Once Firefox is closed (even using ‘Exit’, through the menu), the process repeats. It also takes many attempts to load Firefox Profile Manager.

I am using the most up-to-date Firefox on Windows 8.1.

Steps I have tried: Closing Firefox in Task Manager/Ending Firefox Processes. Restarting computer. Clearing cookies and cache. Restarting Firefox in Safe Mode. Uninstalling and reinstalling. Refreshing Firefox (keeping bookmarks, etc). Creating a new profile. Renaming profiles.ini folder (profilesOLD.ini). Scanned for malware (with Malware Bytes).

Threads that I’ve looked at on support.mozilla.org: Troubleshoot and diagnose Firefox problems Firefox hangs or is not responding - Firefox hangs when you quit it Refresh Firefox – reset add-ons and settings “Firefox is already running but is not responding” error message – How to fix it Support Forum - Task manager won’t close firefox already running but not responding Use the Profile Manager to create and remove Firefox Profiles How to run Firefox when your profile is missing or inaccessible

So far, nothing has resolved the issue, after hours spent trying. Please can someone offer a possible solution?

Thank you.

Asked by Firefox_User_01 1 year ago

Last reply by cor-el 1 year ago

  • Archived

how can we save any page as pdf in firefox?

With opera I seem to be able to save any page at all as a pdf file. googling for the same functionality in firefox it doesn't seem to be there - is there a way? … (read more)

With opera I seem to be able to save any page at all as a pdf file.

googling for the same functionality in firefox it doesn't seem to be there -  is there a way?

Asked by abrogard 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

When I accidently double click in the blue browzer bar, firefox puts every single open window away. How do I stop this

I occasionally double click to drag an open window to a new location. When I double click in the top bar of the firefox browser, any open windows are put away, not closed… (read more)

I occasionally double click to drag an open window to a new location. When I double click in the top bar of the firefox browser, any open windows are put away, not closed...which destroys the link, but put away like clicking on the minus sign in the upper right blue bar that is next to the "fill page" icon and the red X that destroys the link. This may be a property of MS8.1 POS or it might be Firefox. I am sick and tired of having to open all these windows one by one each time my finger "stutters" producing a rapid double click. I have tried changing single click and double click response delays, but that does not help either. The morons that wrote MS8.1 load the keystrokes instantly without checking timing. Also, does anyone know of an operating system that emulates the MS NT system without all the F------ "features" that pervade later OSes??? Many Thanks for your suggestions!!!

Asked by BIGAL6699 1 year ago

Last reply by cor-el 1 year ago