Showing questions tagged: Show all questions
  • Archived

I have profile, but no email, and file is 1.4 gb

I played smart with thunderbird, as it showed a meessage every time I try to use. The message stated something about "the directory in profile is not suited to hold emai… (read more)

I played smart with thunderbird, as it showed a meessage every time I try to use. The message stated something about "the directory in profile is not suited to hold email" (don't know exact phrase, as it was in spanish) , but still, it received and sended email.

I changed the profile directory to other place, and moved (copy) the contents of the previous profile, and when opening thunderbird, and when selecting folder on left pane, the cursor starts to spin for hours, but won't show any email...

Help.

Jorge Olguin

Asked by octavioolguin 6 years ago

Last reply by Fabián Rodríguez 6 years ago

  • Archived

Fix slowness - the refresh doesn't change anything - what's next?

Firefox is running very slow and when I try to refresh it as prompted, nothing changes. I'm not very technical and need clear instructions as to what to do next. Also, wh… (read more)

Firefox is running very slow and when I try to refresh it as prompted, nothing changes. I'm not very technical and need clear instructions as to what to do next. Also, when I try to access LinkedIn, I can't and I don't know if that is a Firefox or linkedIn problem.

Asked by lenie5860 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

When upgraded Firefox lost all my bookmarks. How to get back

Today I upgraded my Firefox to the new version.... of course I lost all the "Theme", display style etc. etc. ... most of all I even lost the bookmarks. Now that is very … (read more)

Today I upgraded my Firefox to the new version.... of course I lost all the "Theme", display style etc. etc. ... most of all I even lost the bookmarks. Now that is very inconvenient and time consuming to re do . Maybe some bookmarks needed some input which I may not have available now...

So is it possible to get those back....

Thanks Anil

Asked by anildhawan 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes

my firefox browser will not start after I did the fresh up. it states that : Your Firefox profile cannot be loaded. It may be missing or inaccessible. tried to reinstall … (read more)

my firefox browser will not start after I did the fresh up. it states that : Your Firefox profile cannot be loaded. It may be missing or inaccessible. tried to reinstall but still not working

Thanks for your help

Asked by TeamFragglerock 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

My profile will not stay UNLOCKED! It reverts to Read Only

THIS program needs WORK! I already added a whole paragraph describing my problem. Then per this pages clicked on the green button below. It took me to a page that said it… (read more)

THIS program needs WORK! I already added a whole paragraph describing my problem. Then per this pages clicked on the green button below. It took me to a page that said it couldn't find what I was looking for and when I clicked back, I lost ALL of what I had input before - Grrrrrrrrrrrrrrrrr. So here goes AGAIN:

I had been receiving error messages whenever I tried to load FF stating that it was already running. Jumped through all the hoops of how to fix that, including unchecking the read only in profile - BTW. After unchecking that box, clicking on apply now, and waiting for the program to stop doing whatever with the files. I clicked on OK and the properties closed. When I opened it up again - sure enough the read only box was filled in! - WTH - Then I installed the newest version (yesterday and everything worked). This AM when I went to open FF I got the same error message about it running and to close it. I am getting sick enough of this to start looking elsewhere. I have been a FF user for YEARS with NO problems. Until NOW.

Asked by taernst1947 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Profiles are stored in two locations (local & roaming) but none of the articles I have read specify which to use OR both.

Reference: https://support.mozilla.org/en-US/questions/1174885 The final answer was 'roaming' which was all that ragnajoe and myself wanted to know. The other articles… (read more)

Reference: https://support.mozilla.org/en-US/questions/1174885 The final answer was 'roaming' which was all that ragnajoe and myself wanted to know. The other articles about profiles, backups, recovery, '2017-10-13-12-36-19-82d39f.png',etc., ASSUMEs everyone has the same knowledge background. The problem could have been answered by referring us to: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox.

 Please use a more non-assuming tech editor next time.

Asked by LFCF_v52-v61 2 years ago

Answered by cor-el 2 years ago

  • Archived

Firefox crashes

When I try to access Firefox on my Laptop, (Windows 7) a message appears saying, "Firefox Profile Can't be loaded, it may be missing or Inaccessible" This all came about… (read more)

When I try to access Firefox on my Laptop, (Windows 7) a message appears saying,

"Firefox Profile Can't be loaded, it may be missing or Inaccessible"

This all came about when I tried to Refresh Firefox, but stopped refressing before it was completed refreshing. Trevor

Asked by TrevorFord 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I want a superclean new version of Firefox. How can I do it?

My son installed Firefox in my computer and he input his Google account as default. He is living in another country and I have to constantly change Google to my account. … (read more)

My son installed Firefox in my computer and he input his Google account as default. He is living in another country and I have to constantly change Google to my account. I've thought that, if I reinstall it the problem is going to be solved, but unfortunately absolutely all the old setting remain, even if I let the "Restore... " box checked. Firefox knows it's been reinstalled. I cannot login on my son's account for privacy reasons, so I cannot delete it. Is there a way to reinstall Firefox from scratch?

Thanks!

Asked by sneaguv 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Have 2 version. Want to delete one and move info from deleted to new

I am running with ubuntu 18.04.2 I was having a problem with the snap version of firefox so I downloaded, and installed the non-snap version of firefox. Now I want to de… (read more)

I am running with ubuntu 18.04.2 I was having a problem with the snap version of firefox so I downloaded, and installed the non-snap version of firefox. Now I want to delete the snap version and use the other. My problem is that all my stuff is in the snap version. My thought is to save the profile of the snap version and then use that profile for the non snap version, delete both versions and reinstall the version I want to use. before I start, however, I thought I would ask whether that would work.

Thank you........

Asked by greg 1 year ago

Last reply by Seburo 1 year ago

  • Archived

Firefox has deleted all my extension data/settings after update

I just installed the latest Firefox update (67) and when the browser restarted I noticed no web pages were loading. It turned out this was because my uBlock Origin and uM… (read more)

I just installed the latest Firefox update (67) and when the browser restarted I noticed no web pages were loading. It turned out this was because my uBlock Origin and uMatrix extensions had been completely cleared of ALL data, including their default/pre-defined rules.

All of my extensions data seems to have been cleared. The extensions are still installed, but their settings/data are completely gone.

This is EXTREMELY frustrating.

Does Firefox make backups or anything before it attempts an update? Is my extension data/settings recoverable somehow?

Come on, Mozilla, what are you doing to Firefox recently?!

Asked by wonka 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Firefox deleted all of my bookmarks today 5/24/2019 and even after doing sync they are still missing

Today 5/24/2019 Firefox required that I create a firefox account which was not necessary earlier today and then required that I download firefox to my phone which I did. … (read more)

Today 5/24/2019 Firefox required that I create a firefox account which was not necessary earlier today and then required that I download firefox to my phone which I did. But when I am logged in and do the sync now command my bookmarks are still missing from earlier today. How do I get them and all of my settings back to the previous state?

Asked by bob3535r 1 year ago

Last reply by bob3535r 1 year ago

  • Archived

Windows links open new page. No defaults set

Hi, Recently an issue with links and default browser has come up in Win10. When I click a link in Tbird for instance it opens a completely new window (as opposed to a new… (read more)

Hi,

Recently an issue with links and default browser has come up in Win10. When I click a link in Tbird for instance it opens a completely new window (as opposed to a new tab as before). This window has no prefs, logins or add-on on it. It's like a clean install of the app. Am on latest version of FF Portable.

Cheers, N

Asked by ensta 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

what happened to my bookmarks and web pages

I restarted my computer and had previously set up firefox to save all tabs, I had a month of work saved here and it was to always open the tabs after closing the program.… (read more)

I restarted my computer and had previously set up firefox to save all tabs, I had a month of work saved here and it was to always open the tabs after closing the program. I also have about 50 sites book marked for my work and everything disappeared with a new version of firefox of course it said on the new landing page that I didnt lose my work or bookmarks everything is gone and I cant find them anywhere nor is there any instructions as to how I can restore it. I rolled back the computer to an earlier date and the system restore point didnt bring back the information either.--HELP

Asked by whathappened 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox wont open

I cannot install or open firefox because I get a message saying the profile is missing so I try to create a new profile and it says an unexpected error occurred. I reinst… (read more)

I cannot install or open firefox because I get a message saying the profile is missing so I try to create a new profile and it says an unexpected error occurred.

I reinstalled it a few times but no luck. I flushed my cache Tried developer edition

This application does not seem to work at all.

Asked by Fredjames 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How do i disable my protection programs?

Today i lost all of my bookmarks and menu settings when i opened my website. I have been a customer of Firefox for many years and cannot seem to fix the problem for retri… (read more)

Today i lost all of my bookmarks and menu settings when i opened my website. I have been a customer of Firefox for many years and cannot seem to fix the problem for retrieving all my bookmarks and settings within the Firefox program! How do i restore all the settings i had?

Asked by arnoldcoggeshall 1 year ago

Last reply by jscher2000 1 year ago

  • Solved
  • Archived

move proflie to server

Hi! Not much on details. I just want to move my existing profile to a server. Can I just copy name.default to the server, rename name.default on the client, and on th… (read more)

Hi! Not much on details. I just want to move my existing profile to a server. Can I just copy name.default to the server, rename name.default on the client, and on the client create a link name.default to the server profile? Or, can I use ProfileManager to create a new profile on the server and copy the contents of the client profile to the new one?

Asked by dmikulec 1 year ago

Answered by dmikulec 1 year ago

  • Archived

I am on Firefox ESR in debian's computer. I have sync my firefox once and now all my profil has despeard... What appen?

when i launched firefox this morning, my profile was gone. I resynchronized, but it didn't load my profile. When I go to "about profile" none of the profiles offered matc… (read more)

when i launched firefox this morning, my profile was gone. I resynchronized, but it didn't load my profile. When I go to "about profile" none of the profiles offered matches mine. What should I do?

Asked by deboissezon.ortho 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Cant migrate my profile from windows 10 to Ubuntu 18.04

I mounted my windows disk and acces profile folder this is my windows 10 Profiles.ini content. [Install308046B0AF4A39CB] Default=Profiles/4mltjd12.default [Profile1] Name… (read more)

I mounted my windows disk and acces profile folder this is my windows 10 Profiles.ini content.

[Install308046B0AF4A39CB] Default=Profiles/4mltjd12.default

[Profile1] Name=Neutronized IsRelative=1 Path=Profiles/2lebgv8x.Prof1

Locked=1

[General] StartWithLastProfile=1 Version=2


When I go to my windows 10 and i open firefox i go to "about:support" and the profile im using is 4mltjd12.default So what i try is to move this profile to my ubuntu 18.04 firefox profile and load it

Windows 10 partition mounted in /mnt

from /mnt/Users/localhost/AppData/Roaming/Mozilla/Firefox$

sudo cp -r Profiles/4mltjd12.default /home/localhost/.mozilla/firefox/


and edited profiles.ini of ubuntu firefox to

[Install4F96D1932A9F858E] Default=4mltjd12.default

  1. This is previous Default profile Default=4b9sltm5.default-release

Locked=1

[Profile1] Name=4mltjd12.default IsRelative=1 Path=4mltjd12.default Default=1

[Profile0] Name=default-release IsRelative=1 Path=4b9sltm5.default-release

[General] StartWithLastProfile=1 Version=2



But when trying to open firefox i get message: "Firefox already opened please close all firefox processes or restart" Am i doing something bad?

Asked by Localhost 8 months ago

Last reply by jscher2000 8 months ago