Showing questions tagged: Show all questions
  • Solved
  • Archived

Re: how messages are displayed

Hello, In the last couple of weeks, messages are not displaying as they did. So for example, I received screenshots of an airline trip I'm doing, but the message containe… (read more)

Hello, In the last couple of weeks, messages are not displaying as they did. So for example, I received screenshots of an airline trip I'm doing, but the message contained the following: [A screenshot of a computer Description automatically generated] Inbound Another example is receiving an email from a bank. Instead of showing the embedded link, it displayed as html. So, I can't read what was sent. Or it's hard to pick out the link.

I've gone to privacy and controls, but I can't find where I need to change this. Please help.

Asked by jennifer.mann.ca 1 year ago

Answered by jennifer.mann.ca 1 year ago

  • Solved
  • Archived

Beta SMTP Password Error

I updated my comcast password recently. Now when I try to send an email I get error about password - dialog comes up one option being reset password. When I click this … (read more)

I updated my comcast password recently. Now when I try to send an email I get error about password - dialog comes up one option being reset password. When I click this I expect a dialog to open allowing me to enter the correct password but nothing happens.

I went to saved password dialog and removed the entries there hoping that would force Thunderbird to ask me for password - no joy.

In the Beta version how do I update SMTP password? I do not want to recreate the profile because then I lose lots of stuff - I JUST want to update the SMTP password. None of the pages I find are helping me.

Asked by Ed Fultz 1 year ago

Answered by david 1 year ago

  • Solved
  • Archived

Cannot retrieve mail after pwd change

I had to change my gmail pwd due to a possible security breach as reported to me by Experian. After the change, Tbird flashed this error message upon the next startup (… (read more)

I had to change my gmail pwd due to a possible security breach as reported to me by Experian.

After the change, Tbird flashed this error message upon the next startup (please see image)

After about 20 minutes of poking about, I found where I could change the password for my google account. I changed it to the new password. There is zero chance I got it wrong because I copy/pasted it from my pwd mgr. I still get this error message making T'bird useless to me.

I'm definitely let down that such as simple op as pwd change was so difficult to find and now seems impossible to do. I haven't a CLUE what the STAT command is or how to address this condition.

Any suggestions are greatly welcomed.

Asked by Paul Cassel 1 year ago

Answered by Paul Cassel 1 year ago

  • Solved
  • Archived

lack of logon password for charter.net

I couldn't send email, so I deleted and re-setup my email account. This lost my remembered passwords, so now I can neither receive or send email. My basic password still … (read more)

I couldn't send email, so I deleted and re-setup my email account. This lost my remembered passwords, so now I can neither receive or send email. My basic password still lets me onto TB though.

Asked by flowersebf 1 year ago

Answered by flowersebf 1 year ago

  • Solved
  • Archived

cannot send emails

I'm using Thunderbird 115.7.0 (64 bits). Cannot send messages from my email account: katy.vandenhoek@gmail.com. It says it cannot make connection to server smtp.gmail.co… (read more)

I'm using Thunderbird 115.7.0 (64 bits). Cannot send messages from my email account: katy.vandenhoek@gmail.com. It says it cannot make connection to server smtp.gmail.com. Receiving emails is OK. The other emailaccounts are working OK. Looks like there is something wrong with the authentification. Reïnstalling Thunderbird didn't help.

Asked by katy.vandenhoek 1 year ago

Answered by katy.vandenhoek 1 year ago

  • Solved
  • Archived

Disabling message deletion from the IMAP server and recovering mail

I installed Thunderbird and downloaded the mail (IMAP server) to the mailbox, but at the same time the program deleted all the mail from the server!!! I can't find anywhe… (read more)

I installed Thunderbird and downloaded the mail (IMAP server) to the mailbox, but at the same time the program deleted all the mail from the server!!! I can't find anywhere in Thunderbird how to turn it off so that the program doesn't delete messages from the server. Someone suggested that you should turn off "the selected folder will be available in offline mode" in the Synchronization tab. I did it, but it didn't help and I turned it on again. Now I don't have my messages anywhere, neither on my computer nor on the server. Rescue news from ten years - where are they????

Asked by Mon5 1 year ago

Answered by Matt 1 year ago

  • Solved
  • Archived

link was deactivated to give you time to check domain

Hi, I detest the new TB feature to automatically deactivate all links in an incoming mail... while this feature might be helpful to some people, I would like to switch it… (read more)

Hi, I detest the new TB feature to automatically deactivate all links in an incoming mail... while this feature might be helpful to some people, I would like to switch it off and do my own due diligence if I click a link or not, but within ms, not until TB allows me to click...I find no way of switching off this newly introduced feature... any idea? thx

Dan

Asked by Dan70 1 year ago

Answered by Ben Bonacci 1 year ago

  • Solved
  • Archived

Remote content abruptly enabled for just one email message

I've encountered one message in Thunderbird that has remote content enabled (which I don't recall explicitly enabling). In Settings, under "Allow remote content in messa… (read more)

I've encountered one message in Thunderbird that has remote content enabled (which I don't recall explicitly enabling). In Settings, under "Allow remote content in messages" (unchecked), the "Exceptions..." list is empty. I've also cleared the cache, switched to offline mode, and went back to that message, but it still shows remote content.

Asked by 7rh8tjqn9b 1 year ago

Answered by Matt 1 year ago

  • Solved
  • Archived

Mail handling, Gmail on 115

How to change Conversation mode. Incoming email. Replied. Deleting incoming mail also deletes Send which I do not want to happen. How can I solve this ... Thanks Ron … (read more)

How to change Conversation mode. Incoming email. Replied. Deleting incoming mail also deletes Send which I do not want to happen. How can I solve this ... Thanks Ron

Asked by RonSH 1 year ago

Answered by RonSH 1 year ago

  • Solved
  • Archived

Signon

How do I get rid of the automatic login options. I never saved the password. I just want to get rid of the options for the login field. There are too many, some don't app… (read more)

How do I get rid of the automatic login options. I never saved the password. I just want to get rid of the options for the login field. There are too many, some don't apply. I have read everything and tried to clear my logins in the settings option, but the field is grayed out and I cannot select it.

Asked by msmaryanneburke22 1 year ago

Answered by msmaryanneburke22 1 year ago

  • Solved
  • Archived

doesn't recognised email or password

I'm setting up a new computer for an elderly lady. On her old computer she logs straight in to emails. But I want to set up on new computer but it doesn't recognise her e… (read more)

I'm setting up a new computer for an elderly lady. On her old computer she logs straight in to emails. But I want to set up on new computer but it doesn't recognise her email address or password - both are correct. Old computer is not Wifi so modem is connected by a lead. I've been transferring the lead to the new computer - but maybe I don't need to do that? Would that be confusing the configuration?

Asked by Mandy001 8 years ago

Answered by Matt 8 years ago

  • Solved
  • Archived

Password problem

Suddenly today my Thunderbird email account on my desktop won't send or receive mails until I enter the password. When I add in the correct password it doesn't accept it … (read more)

Suddenly today my Thunderbird email account on my desktop won't send or receive mails until I enter the password. When I add in the correct password it doesn't accept it but just comes back asking for it again. I suspect it is best to change my password but don't know how to do that. Incidentally the account is working fine on my phone and tablet with the same password but not on my desktop. Can anyone help? Thanks.

Asked by Mike Gibb 1 year ago

Answered by Matt 1 year ago

  • Solved
  • Archived

Lost SMTP passwords

I am running version 115.12.2 (64-bit). I have deleted all stored passwords using Settings -> Privacy and Security -> Show Passwords. As expected, when I try to ret… (read more)

I am running version 115.12.2 (64-bit). I have deleted all stored passwords using Settings -> Privacy and Security -> Show Passwords. As expected, when I try to retrieve emails a pop-up appears asking for the password - which I save. However, when I try to send an email there is no pop-up and the remote server rejects the email. How do I set a new outgoing password?

Asked by moz35 1 year ago

Answered by moz35 1 year ago

  • Solved
  • Archived

Problems with the automatic pre-assignment of input fields

Revision: 115.9.1esr (64-Bit) for openSUSE Leap (15.5) Some months ago, I unfortunately typed a password in the username field of a local page (access to my Internet box… (read more)

Revision: 115.9.1esr (64-Bit) for openSUSE Leap (15.5)

Some months ago, I unfortunately typed a password in the username field of a local page (access to my Internet box, oh Noes).

Since then, it appears each time I remove the access data in the Firefox settings. When entering data again for a login without password enquiry, the password becomes invisible again, and vice-versa.

It is impossible to show the phenomenon using a screenshot, as the password immediately disappears.

Asked by pebredai 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

No option to view history

I wanted to view my full history but that option doesn't show. Using V130.0 464bit Under Privacy and Security I'm showing "Remember History" and the only other th… (read more)

I wanted to view my full history but that option doesn't show. Using V130.0 464bit Under Privacy and Security I'm showing "Remember History" and the only other thing listed is to "Clear History". No option to view history. Any ideas?

Asked by ms22m 1 year ago

Answered by ThePillenwerfer 1 year ago