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How to Turn Off Data Collection in Mozilla VPN

Hey there, When first opening the MozillaVPN app (in Linux) it gave me to option to consent or decline to data collection of technical information. I consented but would… (read more)

Hey there,

When first opening the MozillaVPN app (in Linux) it gave me to option to consent or decline to data collection of technical information. I consented but would like to decline/turn it off. I know how to do this for the Firefox browser, through the settings and privacy tab; however, I'm having trouble finding a way to turn off / opt-out for MozillaVPN.

Thanks!

(I'm asking this question in this Firefox forum because I was unable to make a new post in the MozillaVPN forum.)

Asked by crabbybabbler 2 years ago

Answered by edubon 2 years ago

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Security exceptions again

As of this morning, I can't "get mail"... I get the "security exception" dialog stating the certificate belongs to a different site (which, it ALWAYS has) and giving me t… (read more)

As of this morning, I can't "get mail"... I get the "security exception" dialog stating the certificate belongs to a different site (which, it ALWAYS has) and giving me the option to permanently store the exception. Problem is, the exception IS already stored... it's just not WORKING any more. Certificate has NOT changed or expired, as near as I can tell... and this configuration was working for YEARS before this morning.

Asked by ykw_jr 2 years ago

Last reply by Wayne Mery 1 year ago

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Saved passwords and users could not use in firefox.

https://www.gfashion.com/en/ This website is important for me. I have saved all passwords and users info to firefox. When I login in , the username and password is empty… (read more)

https://www.gfashion.com/en/ This website is important for me. I have saved all passwords and users info to firefox. When I login in , the username and password is empty.

Even if I click the username input box, the stored user list will not be displayed, but when I click the password box, the stored user password list can be displayed, which is unacceptable. I also tried in mobile version. It is the same thing.

I have used all the methods mentioned in Support, but still cannot solve the problem. But the website works well in Chrome and Edge. Although I like this software very much, I have to use it sparingly because it is troublesome to log in every time. I hope you can support this type of website, thank you.

Asked by wasay200312 2 years ago

Last reply by cor-el 2 years ago

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GMail Password in Thunderbird

I can not, for some reason, sign into my Gmail account on Thunderbird. The password I'm entering matches the password on my google account. I'm stumped. Any help is ap… (read more)

I can not, for some reason, sign into my Gmail account on Thunderbird. The password I'm entering matches the password on my google account. I'm stumped.

Any help is appreciated.

D

Asked by DSAbrams 2 years ago

Answered by Amelia 2 years ago

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macOS Monterey refuses Thunderbird's authorization request for Contacts

I've installed Thunderbird on a new MacBook with macOS Monterey, and the application is not requesting permission to access the Mac's Contacts. As a result, the macOS Add… (read more)

I've installed Thunderbird on a new MacBook with macOS Monterey, and the application is not requesting permission to access the Mac's Contacts. As a result, the macOS Address Book is empty and cannot read my contacts on my Mac.

This issue was first raised two years ago in an issue that was identified as a bug and was subsequently fixed and closed. It appears this bug has reappeared.

What should happen is Thunderbird should generate a system request to ask the user to allow it to access "Contacts". This request never appears. When I look at my Mac's System Preferences, under Security & Privacy -> Contacts, there is no entry for Thunderbird. I can't manually add this; the app has to generate the request.

Looking at my console, I found the following warning when I started Thunderbird:

Refusing authorization request for service kTCCServiceAddressBook and subject Sub:{org.mozilla.thunderbird}Resp:{<TCCDProcess: identifier=org.mozilla.thunderbird, pid=9492, auid=501, euid=501, binary_path=/Applications/Thunderbird.app/Contents/MacOS/thunderbird>} without NSContactsUsageDescription key

This message was reported in the bug referenced above. I believe something has probably changed in the latest version of macOS which is causing Thunderbird to incorrectly request access to Contacts from the system.

Should I reopen the bug? Create a new bug? Please advise.

Thunderbird 91.3.1 macOS Monterey (12.0.1) MacBook Pro 2021

Asked by Mike Goetz 2 years ago

Last reply by Wayne Mery 1 year ago

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STARTTLS and port issue - Have I found the correct solution to: "send message error Sending of the message failed.,The message could not be sent because the connection to Outgoing server (SMTP) smtp.mail.wowway.com timed out. Try again."

Regarding having correct settings for smtp server...After working fine for a couple of years, in May my Thunderbird email client starting getting an error when trying to … (read more)

Regarding having correct settings for smtp server...After working fine for a couple of years, in May my Thunderbird email client starting getting an error when trying to send email, requiring having to wait and retry multiple times to get the email to send without getting the timeout error. I spent a lot of time in May to resolve without success, then a lot more time this month. I have tried several different settings for "Authentication method" and "Connection Security" The smtp settings specified by my email provider, WOW, either don't match the Thunderbird options, or result in error. A different set of settings I tried seem to work, as well as a variation of what a WOW rep emailed to me in May. However I wonder if either of these settings cause any security issues to be concerned about--that is my main question now, since sending email seems to be working fine again.

1) The other week I set smtp server settings to Authentication method: Normal password Connection Security: STARTTLS That has been working fine for a couple weeks without error. However since WOW says they don't support STARTTLS is that a problem to specify those settings?

2) What one WOW rep specified in May on a screen shot with a handwritten note: Authentication method: Normal password Connection Security: None However when I specify "Connection Security: None" the only option allowed for Authentication method is: "Password, transmitted insecurely." Email seems to work without error with those settings. However is "Password, transmitted insecurely" a problem? Or is that OK? (Transmitted Insecurely doesn't sound reassuring!)

In multiple calls and hours of time with my email provider, WOW, they say they don't have any information about what the settings should be for Thunderbird, and despite their efforts have not been very helpful. Attached is some information they have provided on different occasions, or from the web site. Screen shot -- Outgoing Server (SMTP) Settings Standard POP3 Server information Email Server Settings

Asked by seekinganswer 2 years ago

Last reply by sfhowes 2 years ago

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[EXTERNAL MAIL] showing on messages and no sender address

I have the above showing on all my messages and no sender email address. It means I don't know who sent the message and I can't reply directly back. Another correspondent… (read more)

I have the above showing on all my messages and no sender email address. It means I don't know who sent the message and I can't reply directly back. Another correspondent mentioned I needed to turn off the VPN but the link he gave me I cannot find the settings to do it.

I have been bouncing around with this daily for about two weeks, I have searched the help topics and the internet and asked every forum I know. I am nearly in tears with this!

Can anyone help me in a way that I can fix this. I am not a computer engineer so can re-write strings etc.

Asked by nantymoelpharmacy 2 years ago

Last reply by pilot180 1 year ago

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Web Browser Configuration for local Preview

Hello, With the previous version of Mozilla Firefox, I was able to preview my work by passing privacy.file_unique_origin to false. Now with the new update (95.0), it do… (read more)

Hello,

With the previous version of Mozilla Firefox, I was able to preview my work by passing privacy.file_unique_origin to false.

Now with the new update (95.0), it doesn't work anymore.

Can you please provide a solution to this issue?

Thanks in advance

Asked by nidal.mahraz 2 years ago

Last reply by cor-el 2 years ago

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Imap Email and Gmail 2 step authentication

I have 6 gmail accounts which until last Thursday were all working fine on Thunderbird. However, I received an email for my main account from google telling me that they … (read more)

I have 6 gmail accounts which until last Thursday were all working fine on Thunderbird. However, I received an email for my main account from google telling me that they were switching on 2 step authentication, whether I wanted it or not.

After that imap stopped working for this 1 account. So I logged out of google for this account, and logged in again, using 2 step via phone. Still not working.

So I checked all my Imap settings with googles instructions, updated from the default smtp server, and still nothing.

Went back to google, and found I could switch off 2 step verification which I did. Thunderbird now partially works. I can download emails but when I come to send or save as draft, I get the error message as shown.

Windows 10, Firefox 91.4.0 (64bit)

TYIA

Asked by MartininNZ 2 years ago

Last reply by allen34 1 year ago

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Insecure password warning in Firefox

I have had it with Firefox playing cop. I really have. I have a site that I visit frequently but these past two updates have now broken my ability to sign into the site a… (read more)

I have had it with Firefox playing cop. I really have. I have a site that I visit frequently but these past two updates have now broken my ability to sign into the site at all, even in private mode. All I get is the shield and human icons with the strike-through and the error message on the user name/password field that says: This Connection Is Not Secure. Logins Entered Here Could Be Compromised. Learn More.

I've hit the escape button, tried private windows, done everything I can including resetting which was my last resort and which I hate doing, there's no more whitelist, no way to bypass anything, this is totally unacceptable that I cannot get past this. Firefox is becoming more useless to me as they try to become more and more in control of what I can and cannot do. If there is no override to this, then I have to find a different browser because it's pretty useless to use one browser for some sites and another for other sites, don't you think? So if someone has a workaround for this problem, can you please tell me what it is?

Asked by nightsmusic 2 years ago

Last reply by joemartinello 1 year ago

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Can't enrol into Two-Step Authentication

Good day, Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not bein… (read more)

Good day,

Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being accepted. I tried multiple android apps of those codes and non of them work for me.

Because of that, I lost access to addons.mozilla.com account, because system doesn't let me in without 2step auth enabled.

Any chance I can use yubikey's intead of those auth apps? or anything else I can do?

Asked by Stas 2 years ago

Last reply by nzmusiclover2192 1 year ago

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List Websites Given a Permission or more

It seems that there was an internal page for permissions, namely about:permissions. As I was trying to find an answer to my question, I found many volunteers at Mozilla S… (read more)

It seems that there was an internal page for permissions, namely about:permissions. As I was trying to find an answer to my question, I found many volunteers at Mozilla Support would talk about this, but what I'm asking for is different. I'm looking for a way to list websites per permission, that is, when I want to disable a permission for a bunch of websites at once, I specify the permission and remove the websites I do not want to have that permission. In one of the questions on the site, an extension called SQLite Manager was mentioned and seemed to be the solution. This extension, though, doesn't exist anymore. If what I'm looking for can be done through this extension, I'd like to know if there is an alternative. If it doesn't serve the purpose that I am talking about, I'd be happy to know if there is a different workaround.

Asked by Hassan Khalloof 2 years ago

Last reply by Hassan Khalloof 1 year ago

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firefox for android is asking for a pin. what pin?

Firefox for android is asking for a pin but I am sure I have never created a pin for Firefox and it does not accept an empty. It also does not appear to have aplace for… (read more)

Firefox for android is asking for a pin but I am sure I have never created a pin for Firefox and it does not accept an empty. It also does not appear to have aplace for pin creation. I found a support notr that talked about windows credentials, but I am currently on android and my main computer is Linux. How do I find out what pin it wants?

Asked by elyse.grasso 2 years ago

Last reply by Bill 1 year ago

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Unable to Restore Firefox Acconut with Recovery Keys

Hello, I am unable to remember my Firefox account password after re imaging my computer. Fortunately, I did create and save my recovery keys. I've reviewed the followin… (read more)

Hello,

I am unable to remember my Firefox account password after re imaging my computer. Fortunately, I did create and save my recovery keys.

I've reviewed the following article: https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys

However, when I click the pass reset link in the email as dictated in step 2 under the 'Reset your password with your recovery keys' section, I do not see any fields to enter my recovery key as highlighted in step 3. I haven't taken this step yet because I do not want to lose my password and bookmark information associated to my account.

Can you please confirm how to utilize my recovery codes?

Thank you for your time.

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spam and junk

I'm using Thunderbird for gmail in IMAP mode. In my IMAP folder, I have a Junk subfolder, and in my Gmail subfolder I have a Spam subfolder. What is the difference betwee… (read more)

I'm using Thunderbird for gmail in IMAP mode. In my IMAP folder, I have a Junk subfolder, and in my Gmail subfolder I have a Spam subfolder. What is the difference between these? Does Gmail determine Spam, and Thunderbird determine Junk? Are BOTH Spam and Junk used for the Thunderbird adaptive junk filter log?

Asked by danflester 2 years ago

Answered by david 2 years ago

  • Archived

"Autofill in other apps" not working

I have the "Autofill in other apps" service set to Firefox but when I attempt to enter a password in any app, I get a message taht says "Unlock Firefox." Tapping on this … (read more)

I have the "Autofill in other apps" service set to Firefox but when I attempt to enter a password in any app, I get a message taht says "Unlock Firefox." Tapping on this message does nothing; the message just keeps popping up. No password options appear. If I manually start typing the password, the message goes away, but I am not able to autofill passwords in apps.

If I turn the Autofill in other apps service off, at least I don't get the annoying message, but I'd really like to be able to autofill the passwords. Any suggestions?

Firefox version 95.2.0 (Build #: 2015851755) Android version: 10 Phone: Moto Z4

Thanks!

Asked by hdoshaw 2 years ago

Last reply by Robert 1 year ago