All Products Support Forum

More and more sites can no longer be accessed by Firefox. I work for Lowe's and it started with store site. Then other sites no longer could be reached. Now I cannot login in to my employee account. Always some message regarding incorrect protocol or certificate or some other security issue. None of these sites are bogus. I have tried all the suggestions given in support but it just keeps getting worse. I have used Firefox for years but will be forced to abandon it if I cannot find a solution soon. If you can help, please do.

Ever since your latest updates for android, I cannot get to websites because a note cones up that Firefox has locked it. And what is lockwise? That is also coming up on the screen

Hello, I am trying to log into my thunderbird account from my home computer and it gives me this error message that maybe my username or password are wrong but I am sure it is correct . Can ou please help me

Firefox has become so secure I can no longer use it for work. I spend so much of my time allowing links to be opened from clients, etc. Has anyone found a simple work around for all the freezes etc?

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to be used. How should I proceed to either sign in or reset my password without affecting my existing firefox browsers and lockwise app? Thank you.

Dzień dobry jak mogę wyczyścić historię przeglądania z pozimu wiersza poleceń (CMD) dla przegladarki Firefox? chciałbym politykę utworzyć by uruchomić zadanie dla wszystkich komputerów czy jest taka możliwość?

pozdrawiam Marek Wojnarowski

Hi, I got a new computer and need to sign in to my account but can't remember my long, auto-generated PW. How can I reset with out losing all my data? Is it possible to talk to a human on the phone? thanks, Tyler

How do i protect cookies from being deleted in mozilla firefox? I have one account that "doesn't recognize my device" when I enter my user name and password, and requires them to contact me with a code every time I try to log in...It is very annoying!!

Problem: different areas of the same domain requires unique passwords. eg example.com/admin1/ user: name example.com/admin2/ user: name

The user name is the same for both, are fixed and cannot be changed.

When I log in to admin1/ but then need to log in to admin2/ Firefox thinks I am updating my password used in admin1/ .

I have read question 1280159 (https://support.mozilla.org/en-US/questions/1280159) which only partially solves it IF the user name can be modified.

How can i solved this without accidentally losing my password/s ?

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Settings and allow cookies for that site and now I'm able to login. The additional problem I'm having is in the purchase page, I have put in all my information including credit card information. When I click place order, instead of completing the transaction, it takes me back to the same page I entered my payment information and never completes the transaction. I have tried it on my iPhone through Safari and I was able to login and complete the transaction. I would prefer to do this on my desktop computer running Firefox rather than my iPhone. Any help would be greatly appreciated.

Thanks, John

I literally just created a Primary Password for my account. It worked fine a few times and now it is not working. It says it is incorrect.I saved it in my notes with all of my other passwords before creating it, and even copying and pasting it does not work. I don't understand how it worked 5 minutes ago and now it does not. I don't want to reset it and lose all my saved passwords.

Facebook does NOT require any HSTS, Edge goes there with no problem. This is why I deleted Firefox last night, I downloaded it again to try to get there and what do you know, it worked. That is until it told me to refresh, then all of a sudden you claim it requires this HSTS which is crap. The only reason I'm not on Edge now is one small little imperfection that Firefox doesn't have. So I guess I'll be deleting Firefox yet again with it's HSTS nonsense.