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how to turn off, disable, kill the primary password.

how to turn off, disable, kill the primary password. I want nothing to do with this feature. it is a royal pain. i have tried all the options but no go. help last chanc… (read more)

how to turn off, disable, kill the primary password. I want nothing to do with this feature. it is a royal pain. i have tried all the options but no go.

help last chance before i dump firefox!! thanks Buffy Bandley Grammy B

Asked by Grammy B 2 weeks ago

Last reply by TyDraniu 2 weeks ago

Primary Password

I was creating a primary password and for some reason it "glitched" or "stuttered" and it created the password without me knowing what it was. I tried several combination… (read more)

I was creating a primary password and for some reason it "glitched" or "stuttered" and it created the password without me knowing what it was. I tried several combinations that could be close to the one I was inputting. Can I uninsall Firefox and reset the password?

Asked by DR Roel 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

I can close Master pw winndows & expose my data

When I open Firefox, the master pw window opens with data showing. I can x out of the window & continue. So my data is exposed to anyone who hacks into my desktop P… (read more)

When I open Firefox, the master pw window opens with data showing. I can x out of the window & continue. So my data is exposed to anyone who hacks into my desktop PC. WIN 11 64-bit. Please help.

Asked by sandra3048 22 hours ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

Password

Is there a setting where you can set a timeout for access to passwords so when the time limit it is up it forces you to re-enter your master password to gain access when … (read more)

Is there a setting where you can set a timeout for access to passwords so when the time limit it is up it forces you to re-enter your master password to gain access when on a page asking for credentials? Currently I login with my master password and every site I go to Firefox will have my passwords ready to use, even if I leave my computer on for a week. How about a four hour timeout. After four hours and I go to a site asking for my credentials, Firefox will prompt me for my master password before letting me access the vault?

Asked by bmwilt2 4 weeks ago

Last reply by Denys 4 weeks ago

Frustrated with how to fix a PIN issue.

Tried to go to Amazon (I have a Prime acct.) on my desktop. Mozilla asked for my PIN. I don't have my PIN. Mozilla said go to Settings and Accounts to add a new PIN. I we… (read more)

Tried to go to Amazon (I have a Prime acct.) on my desktop. Mozilla asked for my PIN. I don't have my PIN. Mozilla said go to Settings and Accounts to add a new PIN. I went to Firefox/Mozilla settings and could not find Account in order to get a PIN. I tried searching in Settings on Account; nothing. I scrolled and clicked around and could not find what I needed.

I am old but far from tech illiterate. I've worked on computers since the mid-1980s. I've had this sort of layered problem with Firefox before. Firefox has been my preferred browser since the 1990s, I believe. I appreciate the concerns with privacy and safety in browsing. But I've run into this sort of problem a number of times. I need to know how to address the PIN issue. I'm happy to get a new PIN if I could only find a way in the browser's settings to do just that.

And, by the way, the password I had for Firefox/Mozilla would not work, though I have it written down, know my entry was correct, keep my passwords in a safe place. I had to open my account on Firefox/Mozilla with Google, which, of course, meant entering another password and doing verification via iPhone. And, of course, I ended up entering with Google and the entry was associated with my secondary email address. That, unfortunately, is not the email address my Firefox/Mozilla account is associated with. It is associated with my primary email address.

All of this takes way more of my time, the customer's time, than I intended when all I wanted to do was open Amazon and print a return label on a product I had ordered. The ridiculous process has left me pretty pissed off.

Frankly, I'd be happy to simply enter my Amazon password to complete the task I need to complete, but Firefox is in the way! Please make your security add-ons clearer and more easily worked with. And please let me know how I can get a new blasted PIN! Of course, I will evidently have to change my Firefox/Mozilla password, as well, since you will no longer accept my current password that, BTW, was made in the past 6 months.

Ugh! Just recognized that I have to wait for another user to volunteer some sort of advice on this. That just makes me madder. I excised my actual email addresses, primary and secondary, from this message because I initially didn't realize this just goes out to a generalized community to see if anyone has something to offer.

Getting closer to abandoning Firefox.

Asked by Dru Thomas 1 week ago

Last reply by Denys 1 week ago

Can I prevent input before entering my primary password?

I have set a primary password, and it all works exactly as it should. But, when I first start firefox, if I type too quickly, my keystrokes find their way to the address … (read more)

I have set a primary password, and it all works exactly as it should. But, when I first start firefox, if I type too quickly, my keystrokes find their way to the address bar, rather than the primary password entry pop-up. AFAICT this is because the address bar is automatically selected as the focus for typing at firefox startup.

This sometimes means I've put the first few characters of my password into a search. And with search completion, I worry that these characters get either recorded or worse sent over the Internet.

Is there any way to deselect the address bar before I've entered my primary password? I don't want single site browsing or such, just for either my keystrokes to be buffered and sent to the primary password pop-up, or for the keyboard to block until said pop-up appears.

Asked by pmw.gover 1 month ago

Last reply by Sebastian Becker 1 month ago

im trying to find "sync" and how to add my primary password to it

Im trying to add sync protection when adding whatsapp and googlechat to my phone and desktop. I created a primary password but it doesn't seem to work. i click on firefox… (read more)

Im trying to add sync protection when adding whatsapp and googlechat to my phone and desktop. I created a primary password but it doesn't seem to work. i click on firefox and it continues to just open with no protection at all. what am i missing, whenever i use firefox it still has google listed as search engine

Asked by lesliedus 1 week ago

Last reply by Paul 1 week ago

Primary password

I got a new desktop PC and used PCmover software to migrate all data, apps, and settings to the new PC from the old. Since that time, every time I sign into my primary pa… (read more)

I got a new desktop PC and used PCmover software to migrate all data, apps, and settings to the new PC from the old. Since that time, every time I sign into my primary password to access my passwords, I must repeat my primary password 3 times. What gives? This is getting annoying.

Asked by pdppro 3 months ago

Last reply by markwarner22 3 months ago

master password issue

My Firefox prompts me to enter the master password when it opens, even though the current homepage is Firefox's default one and there is no place that requires login.I ha… (read more)

My Firefox prompts me to enter the master password when it opens, even though the current homepage is Firefox's default one and there is no place that requires login.I have already tried turning off and then turning on the master password, but it still doesn't work.

Asked by georgefurry6 4 months ago

Last reply by markwarner22 4 months ago

Firefox asking for Primary Password for ordinary websites

Until the last couple of days, I could go to any website without having to put in my Primary Code, now Firefox is asking for the code on EVERY website and I am reluctant … (read more)

Until the last couple of days, I could go to any website without having to put in my Primary Code, now Firefox is asking for the code on EVERY website and I am reluctant to put it in because it would then leave all of my accounts exposed if I leave my computer.

I'm happy using Password Manager, but I want to choose when I put in the Primary Password and not be dictated to by an algorithm, particularly if it doesn't involve membership and I am just looking for information.

How can i stop it from happeniing?

Asked by annebarber55 4 months ago

Last reply by markwarner22 4 months ago

When starting Firefox on a blank start tab, it asks for the stored logins "Master Password" twice.

In Firefox, it's possible to store logins, and then assign a Master Password to protect those stored logins. In the newest version of Firefox desktop for Windows (136.0 … (read more)

In Firefox, it's possible to store logins, and then assign a Master Password to protect those stored logins.

In the newest version of Firefox desktop for Windows (136.0 - 64 bit) - it asks for the Master Password twice, even when only showing a blank start tab.

Normally, it will first asks for the Master Password, when you browse to a website, that has a stored login. Is it a bug or a new security feature?? - anyway, I find it very, very annoying.

Asked by Thomas Elbek 4 months ago

Last reply by TechHorse 4 months ago

error message "Unlock firefox"

Every few months (not sure if this is "sw update" related), when trying to log onto a any site from an app, I get the message "Unlock firefox". This quite annoying. It… (read more)

Every few months (not sure if this is "sw update" related), when trying to log onto a any site from an app, I get the message "Unlock firefox".

This quite annoying. It actually went away once but will not go away now.

This seems to be a repetitive problem. The kind no one cares to fix.

Asked by ALANBECK4475 1 month ago

Last reply by Paul 1 month ago

Firefox asks for password when I go to Amazon

I do not have a password to use Firefox, and of course Amazon.com does not require a password unless I sign into my account. However, whenever I go to Amazon, a popup ask… (read more)

I do not have a password to use Firefox, and of course Amazon.com does not require a password unless I sign into my account. However, whenever I go to Amazon, a popup asks me for a password, saying that the request comes from Firefox. If I dismiss the popup, I can continue undisturbed with Amazon. I do not find this behavior with other Web sites, so I'm skeptical it's an overall Firefox setting or anything to do with my devices. Not that I can think of my mouse and backup drive as caring about security. Any thoughts?

Asked by jhaber3 5 months ago

Last reply by cor-el 5 months ago

Primary Password

Why do I need to enter the PW every time I start Firefox, even when not accessing the information? This is a ridiculous loss of time. You really want user to migrate to m… (read more)

Why do I need to enter the PW every time I start Firefox, even when not accessing the information? This is a ridiculous loss of time. You really want user to migrate to more user friendly browsers?

Asked by olivier.andre99 2 months ago

Last reply by markwarner22 2 months ago