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Silverlight has stopped working in Firefox 12.0 but works fine in Safari. Have uninstalled and reinstalled but this didn't fix it.

Silverlight has stopped working in Firefox 12.0 but works fine in Safari. Have uninstalled and reinstalled but this didn't fix it. I also tried the font fix with Arial an… (read more)

Silverlight has stopped working in Firefox 12.0 but works fine in Safari. Have uninstalled and reinstalled but this didn't fix it. I also tried the font fix with Arial and Verdana but this didn't fix either.

Would appreciate any help.

Asked by JRK67 8 years ago

Last reply by David Tenser 8 years ago

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How do I OPEN and read pdf docs on line rather than download, save and then read and delete. This only happens on some sites & started recently.

When I go to a site and try to open something (like a monthly statement, etc.) instead of opening it in pdf so I can read it Firefox makes me download it, save it, and th… (read more)

When I go to a site and try to open something (like a monthly statement, etc.) instead of opening it in pdf so I can read it Firefox makes me download it, save it, and then open it. Then I have to go through the whole find it and delete it routine if I don't want to keep it. Don't know why this started to happen recently, and it does not do it on all sites.

Asked by pdf26 6 years ago

Answered by Wesley Branton 6 years ago

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Firefox crashes

Firefox crashes really often last few weeks. Most of the time it is related to the flash player. since I use the latest version of flash player I dont have the same probl… (read more)

Firefox crashes really often last few weeks. Most of the time it is related to the flash player. since I use the latest version of flash player I dont have the same problem on other browsers such as Chrome, Internet Explorer.

My crash id is: bp-03535531-e457-44e1-bf4d-6cdef2141021

Thanks for your help.

Asked by tooprock 5 years ago

Last reply by guigs 5 years ago

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How do I install MSVCR110.dll which is missing from my computer according to an error message while trying to install Abobe Flash Player?

Error Message reads: install_flashplayer15x32_mssd_aaa_aih.exe - System Error X The program can't start because MSVCR110.dll is missing from your computer. Try reinst… (read more)

Error Message reads: install_flashplayer15x32_mssd_aaa_aih.exe - System Error

X The program can't start because MSVCR110.dll is missing from

   your computer. Try reinstalling the program to fix this problem.

This error message will not close nor delete through the Task Manager. The computer must be restarted.

Asked by catcitycat 5 years ago

Last reply by FredMcD 5 years ago

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Firefox won't play sounds

I have been using Firefox for years. All of my utilities are set up around it (e.g. Zotero; Last Pass). I do not know what happened (nor did I change any settings conci… (read more)

I have been using Firefox for years. All of my utilities are set up around it (e.g. Zotero; Last Pass). I do not know what happened (nor did I change any settings conciously) but Firefox will no longer play sounds. The problem is with Firefox -- all other utilities (including Chrome and IE) play sounds. I tried all of the tricks from the support list (e.g. clearing cache and disabling plug ins). I tried resetting Firefox and I even have uninstalled and reinstalled -- no joy. Any help that you can offer most welcom!

Asked by PaulRosenzweig 5 years ago

Last reply by FredMcD 5 years ago

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why does adobe flash player not install?

I tried to reinstall adobe flash player and, the installer popped up, but there was no action. I had to restart my pc to get rid of the installer window because, it woul… (read more)

I tried to reinstall adobe flash player and, the installer popped up, but there was no action. I had to restart my pc to get rid of the installer window because, it would not close. I tried installing the plug in numerous times, without success. what else can I do.

Asked by dperk 5 years ago

Last reply by FredMcD 5 years ago

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Banco do Brasil plugin não instala

I am not able to install the Banco do Brasil Internet Banking plugin on Mozilla Firefox. The installation fails on the last step saying is was not possible to activate th… (read more)

I am not able to install the Banco do Brasil Internet Banking plugin on Mozilla Firefox. The installation fails on the last step saying is was not possible to activate the plugin. Diagnostics Report generated is below: 12/17/2014 15:35:58 INICIANDO... 12/17/2014 15:35:58 1.3.9.0 12/17/2014 15:35:58 Usuário: voney 12/17/2014 15:35:58 6.1.7601 12/17/2014 15:35:58 true 12/17/2014 15:35:58 Verificando se Mozilla Firefox está instalado... 12/17/2014 15:35:58 Mozilla Firefox instalado. 12/17/2014 15:35:58 [Funcionamento do Serviço] Verificando... 12/17/2014 15:35:58 [Funcionamento do Serviço] Ok. 12/17/2014 15:35:58 [Permissões dos arquivos do StormFish] Verificando... 12/17/2014 15:35:58 [Permissões dos arquivos do StormFish] Ok. 12/17/2014 15:35:58 [Desinstalação do Stormfish] Verificando... 12/17/2014 15:35:58 [Desinstalação do Stormfish] Limpando... 12/17/2014 15:36:08 [Desinstalação do Stormfish] Ok. 12/17/2014 15:36:08 [Instalação do StormFish] Verificando... 12/17/2014 15:36:08 [Instalação do StormFish] Efetuando download do instalador... 12/17/2014 15:36:14 [Instalação do StormFish] Instalando... 12/17/2014 15:36:29 [Instalação do StormFish] Ok. 12/17/2014 15:36:29 [Permissões dos arquivos do Plugin] Verificando... 12/17/2014 15:36:29 [Permissões dos arquivos do Plugin] Ok. 12/17/2014 15:36:29 [Limpeza do cache no Internet Explorer] Verificando... 12/17/2014 15:36:29 [Limpeza do cache no Internet Explorer] Limpando... 12/17/2014 15:36:29 [Limpeza do cache no Internet Explorer] Ok. 12/17/2014 15:36:29 [Instalação do Plugin no Internet Explorer] Verificando... 12/17/2014 15:36:29 [Instalação do Plugin no Internet Explorer] Ok. 12/17/2014 15:36:29 [Ativação ActiveX no Internet Explorer] Verificando... 12/17/2014 15:36:29 [Ativação ActiveX no Internet Explorer] Ok. 12/17/2014 15:36:29 [Sites confiáveis no Internet Explorer] Verificando url(s) dos domínios confiáveis... 12/17/2014 15:36:29 [Sites confiáveis no Internet Explorer] Ok. 12/17/2014 15:36:29 [Ativação do Plugin no Internet Explorer] Verificando... 12/17/2014 15:36:29 [Ativação do Plugin no Internet Explorer] Ok. 12/17/2014 15:36:29 [Limpeza do cache no Mozilla Firefox] Verificando... 12/17/2014 15:36:29 [Limpeza do cache no Mozilla Firefox] Limpando... 12/17/2014 15:36:29 [Limpeza do cache no Mozilla Firefox] Ok. 12/17/2014 15:36:29 [Sites confiáveis no Mozilla Firefox] Verificando url(s) dos domínios confiáveis... 12/17/2014 15:36:30 [Sites confiáveis no Mozilla Firefox] Ok. 12/17/2014 15:36:30 [Segurança no Mozilla Firefox] Verificando... 12/17/2014 15:36:30 [Segurança no Mozilla Firefox] Ok. 12/17/2014 15:36:30 [Ativação Plugin no Mozilla Firefox] Verificando... 12/17/2014 15:36:30 [Ativação Plugin no Mozilla Firefox] Não foi possível habilitar. 12/17/2014 15:36:30 Foram detectados problemas durante a execução do processo. 12/17/2014 15:36:30 CONCLUÍDO. Any clue how I could overcome this? Tks.

Asked by Voney 5 years ago

Last reply by FredMcD 5 years ago

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One solution to Flash Plugin hanging or crashing issues.

hey guys, i wasnt sure where i could put this info, i have discovered some info regarding the "FLASH PLAYER PLUGIN." that doesnt seem to be documented on any kb article … (read more)

hey guys, i wasnt sure where i could put this info, i have discovered some info regarding the "FLASH PLAYER PLUGIN." that doesnt seem to be documented on any kb article or support thread, so hopefully one of you will be able to help getting this submitted. obviously this wont fix everyone's problem, but it should be included.

THE PROBLEM::

Flash Player Hanging or Crashing (unable to watch flash/video content) Script has become unresponsive error message when trying to view flash/video content

THE SOLUTION:

a possible cause to this problem is that you have lost permissions to the file directory where flash is actually stored. without these permissions you will be unable to properly utilize the flash plugin on firefox.

to fix the problem we will need to update the security settings on the flash directory.

for 32 bit machines: C:\Windows\system32\Macromed\Flash

for 64 bit machines: C:\Windows\SysWOW64\Macromed\Flash

navigate to the \Macromed\ folder and right click on the flash folder and select properties. click on the security tab at the top of this box then on the advanced button at the bottom of this box. after navigating to this screen, you will need to click change permissions. first make sure there is no deny statement which is denying access to this folder, if one exists, remove it. second make sure that the name "Everyone" has the abilty to read and execute, to do this: click on everyone, then edit. next, select: apply any changes to: "This folder, subfolders, and files." this is at the top of the edit box. after you click ok to the changes you made, you will need to enable the option: "Replace all child object permissions with inheritable permissions from this object." now click the apply button, then ok button. now check to see if firefox is working.


if you find that you are unable to change these permissions, then you lost access to the parent folders as well and they are replacing child object permissions. you will need to apply the solution above to the parent folder that is overriding the permissions. this will either be: \system32\ or \SysWOW64\ depending on your machine or possibly even the \Windows\ folder.

If you find that these parent folders indeed had their permissions lost, then you have likely acquired some malware. You should download Malwarebytes Anti-Malware and do an update and full scan.

Asked by Obscvred 5 years ago

Answered by FredMcD 5 years ago

  • Archived

How can I disable plugin-container.exe ?

The plugin-container.exe has basically rendered my browser worthless and seems to be a growing problem. I've tried completely uninstalling Firefox and reinstalling it, up… (read more)

The plugin-container.exe has basically rendered my browser worthless and seems to be a growing problem. I've tried completely uninstalling Firefox and reinstalling it, updating Flash and all other associated Adobe products, but nothing helps. The plugin crashes Youtube (always) and pretty much every other video I try to watch. When I shut it down in task manager, it crashes the page, and when I reload the page it starts to run again. This has become a seriously annoying problem, and if I can't fix it I'm going to have to give up on Firefox as a browser. I'm not sure what you've tweaked over the past year or so to destroy a perfectly good browser, but whatever you did it was a huge mistake. Many of my friends who recommended Firefox to me have already abandoned it due to this problem and I'm ready to myself. It's just to buggy and it wastes too much time to struggle with it to watch a video.

Asked by jayzee 5 years ago

Last reply by FredMcD 5 years ago

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Plugin Container for Firefox has stopped working

Today i update my Firefox to 36.0.1(x86 tr) The site "mynet.com" aware me as "say your browser to accept our cookies.Otherwise you can't" i had tried to mynet.com.But i… (read more)

Today i update my Firefox to 36.0.1(x86 tr) The site "mynet.com" aware me as "say your browser to accept our cookies.Otherwise you can't" i had tried to mynet.com.But i had not succeed go into by taking information below i tried for"plugins.load_appdir_plugins" to value true but problem is continuing. Would you please show me a solution for this problem.Thank


INFORMATİON poped up

Plugin Container for Firefox has stopped working

Problem Details

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	plugin-container.exe
 Application Version:	36.0.1.5542
 Application Timestamp:	54f851c0
 Fault Module Name:	mozalloc.dll
 Fault Module Version:	36.0.1.5542
 Fault Module Timestamp:	54f8437e
 Exception Code:	80000003
 Exception Offset:	00001e02
 OS Version:	6.1.7601.2.1.0.256.1
 Locale ID:	1055
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:

 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

 C:\Windows\system32\en-US\erofflps.txt

Asked by TurgayKEMER 5 years ago

Last reply by FredMcD 5 years ago

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plugins and new version 36.0.4

I just upgraded today to V36.0.4 and the plugin (LegaSuite Printer) that I need for 2 web applications that my office uses is no longer available with the new version. I … (read more)

I just upgraded today to V36.0.4 and the plugin (LegaSuite Printer) that I need for 2 web applications that my office uses is no longer available with the new version. I get the following message: a plugin is needed to display this content. I have tried searching for the LegaSuite printer plugin in the add ons area but it is not found. I tried to revert back to the older version of Firefox but the plugin is still not available. The employees who have not upgraded to the new version are still able to print from the web applications. Any suggestions on how to get LegaSuite back or another equivalent plugin?

Asked by holly5 5 years ago

Answered by FredMcD 5 years ago

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Firefox on MAC but some use of Yaoo Toolbar, YT. YT often gets wiped out.

Using Yahoo running on Firefox I have a secondary Yahoo Toolbar. Recently it has very often gotten wiped out. When the Firefox is refreshed for instance. More lately Y… (read more)

Using Yahoo running on Firefox I have a secondary Yahoo Toolbar. Recently it has very often gotten wiped out. When the Firefox is refreshed for instance. More lately Yahoo toolbar reverts to the default without my additions after some boot ups.

Asked by DonA32 5 years ago

Answered by guigs 5 years ago

  • Archived

why does firefox not recognise & update plugins google earth v 7.1.2.2041;msoft office 2013 v 15.0.4514.1000; google update v 1.3.27.5 and service manager

Mozilla firefox doesnt seem to recognise & update some plugins which i would have thought were common? google earth v 7.1.2.2041;msoft office 2013 v 15.0.4514.1000; g… (read more)

Mozilla firefox doesnt seem to recognise & update some plugins which i would have thought were common? google earth v 7.1.2.2041;msoft office 2013 v 15.0.4514.1000; google update v 1.3.27.5 and service manager. Any comments or advice on these?

Asked by Alanok 5 years ago

Last reply by FredMcD 5 years ago

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access foxfire from a word doc by clicking the web site listed???

I have a list of sites on a word document that in the past I was able to ctrl/click and the site and it would open on Mozilla Foxfire. how can I restore this feature? … (read more)

I have a list of sites on a word document that in the past I was able to ctrl/click and the site and it would open on Mozilla Foxfire. how can I restore this feature?

Asked by wpdusablon 5 years ago

Answered by guigs 5 years ago

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Plug-In uupdate page has all plug ins listed as unknown and under ACTION it has "?research"; why has this changed?

When I checked today to see if any plug ins needed to be updated, all plug ins were listed as unknown and under the Action column it has "?research". This has never happ… (read more)

When I checked today to see if any plug ins needed to be updated, all plug ins were listed as unknown and under the Action column it has "?research". This has never happened before. Thanks for your help.

Asked by GrammyJoyce 5 years ago

Answered by FredMcD 5 years ago