• Locked

All folder messages or inbox folders messages wouldn't load in windows 11.

I figured TB was currupt. I decided to uninstal TB. Usually TB is downloaded from the Mozilla TB site. was necessary to download TB from the microsoft store, which caused… (read more)

I figured TB was currupt. I decided to uninstal TB. Usually TB is downloaded from the Mozilla TB site. was necessary to download TB from the microsoft store, which caused me to lose my 300 addressbook contacts and the recovery address book service would not work allthough I received the message the address book was found on the server. Again the messages were not displaying at all in the all or inbox, or important folders which gave me the idea to uninstal and reinstal. I think the program is pretty straight forward, but maybe I wasn't clear about the messages not displaying in the all or inbox folder, that may be important.

Asked by Jim Vaglia 2 days ago

  • Solved

rechapcha box

I watch Rakuten Viki, and suddenly a recapcha box is popping up on the bottom right, blocking the full screen button.... so annoying,,,, how can i get rid of it/ THANKS … (read more)

I watch Rakuten Viki, and suddenly a recapcha box is popping up on the bottom right, blocking the full screen button.... so annoying,,,, how can i get rid of it/ THANKS

Asked by elgar37 1 week ago

Answered by elgar37 1 week ago

  • Solved

Yale.edu outlook won't work with Thunderbird

For >20 years I have used Thunderbird as my email reader for various email accounts on my mac laptop. Last night Thunderbird stopped downloading emails from my yale.ed… (read more)

For >20 years I have used Thunderbird as my email reader for various email accounts on my mac laptop. Last night Thunderbird stopped downloading emails from my yale.edu account. I tried removing the yale account and reinstalling it unsuccessfully. See attachment. The Yale IT rep told me that Yale very recently added security features that are probably preventing Thunderbird from working with it. They told me to use the Outlook app. Is there anyway I can get Thunderbird to work with my yale.edu outlook email account?

Asked by douglas.berv 6 days ago

Answered by sfhowes 6 days ago

  • Solved

thunderbird hangs when I try to write a reply (win11 64-bit)

This has happened the last two times I've tried to write a reply. I will be writing along and all of a sudden the screen dims and I get the blue circle thingy. Thunderbir… (read more)

This has happened the last two times I've tried to write a reply. I will be writing along and all of a sudden the screen dims and I get the blue circle thingy. Thunderbird locks up and doesn't come back but the red exit button is available. Of course, I lose all the reply I've written. I've never run into this error before and I've been using Thunderbird for years. I'm running v. 139.0.2 (64-bit) on a win-11 laptop, Firefox in the background but no other programs running. I clear my cache at the beginning of every month, so I did that this morning before starting any programs.

Asked by sandeleh 6 days ago

Answered by Wayne Mery 6 days ago

  • Solved

Trying to sign into Epson support site being blocked by Malwarebyes as malware!

I just got a new Epson 3-in-one printer and tried to sign up for the warranty. I got a message that the warranty was expired... I went to the Epson support site on Firefo… (read more)

I just got a new Epson 3-in-one printer and tried to sign up for the warranty. I got a message that the warranty was expired... I went to the Epson support site on Firefox and Malwarebytes blocked the site as malware... It said I could add the site as approved, but I don't know how to do that. "https://www.epsoncom.com/my-account/home". The Epson site said I already had an account but my password was incorrect. I had an Epson printer more than ten years ago; I don't remember the password and they don't provide an option to reset it. HELP, PLEASE.

Asked by BTINAZ 2 weeks ago

Answered by jonzn4SUSE 2 weeks ago

  • Locked

thunderbird won't open inbox, just shows the donantion page

Thunderbird won't open inbox, just shows the donantion page, even though i made a donantion short ago, and made a new one now . i wrote a note already asking for help, b… (read more)

Thunderbird won't open inbox, just shows the donantion page, even though i made a donantion short ago, and made a new one now .

i wrote a note already asking for help, but I cant reach the "my messages" box

i have this problem for a week already, not able to use thunderbird

please help

Asked by JJA 2 days ago

Last reply by Wayne Mery 1 day ago

  • Locked

addons stopped working

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, sinc… (read more)

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.

Asked by russellofthedesert 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Solved

why my gmail inbox no longer is visible

Using Firefox, my gmail inbox is my home page - and has been for several years. As of yesterday, the page opens but the page is blank. I am not aware of any changes that … (read more)

Using Firefox, my gmail inbox is my home page - and has been for several years. As of yesterday, the page opens but the page is blank. I am not aware of any changes that I have made.

I do not have this problem using chrome on the same device or firefox on other devices.

Probably something simple, but I have no idea what.

Thank you

Asked by pelicans2 3 weeks ago

Answered by jonzn4SUSE 3 weeks ago

  • Solved

Newsgroup Messages Gone & New Ones Won't download

I use Thunderbird to read newsgroup messages. A couple of days ago I selected download 500 new messages. Instead of downloading new messages it downloaded a bunch of ol… (read more)

I use Thunderbird to read newsgroup messages. A couple of days ago I selected download 500 new messages. Instead of downloading new messages it downloaded a bunch of old messages from last year. Many of these old messages would not open to read, I would just get an error message when I clicked on them. This morning I sorted all of the messages by date then began to delete all messages from 2024. When I loaded up the newsgroup the folder was empty except for one message thread from yesterday, but the message count said there were several hundred unread messages in the group. I tried various trouble shooting solutions like clearing the cache and starting in trouble shooting mode. Nothing worked, but when I restarted Thunderbird it was now completely empty with no messages. I have tried to download new messages several times, but nothing new will download.

How can I restore Thunderbird and get it to download messages again?

If I have to reinstall, is there a way to do that keeps my history? I have years of sent messages, that I want to retain.

Asked by arthur29 5 months ago

Answered by arthur29 5 months ago

  • Locked

addons stopped working

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, sinc… (read more)

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.

Asked by russellofthedesert 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Solved

Using Firefox the comment sections on foxnews.com disappeared

The comment sections for foxnews.com and other sites disappeared using Firefox but not when I switched to Chrome. This just happened 6-18-25. Before this date, it worke… (read more)

The comment sections for foxnews.com and other sites disappeared using Firefox but not when I switched to Chrome. This just happened 6-18-25. Before this date, it worked on Firefox.

Asked by Janet Frazer 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved
  • Archived

Odd bookmark behavior

Recently, my bookmarks have disappeared (but leaving empty folders), reappeared, or reappeared but incompletely. (incompletely meaning not all showed up - alphabetically,… (read more)

Recently, my bookmarks have disappeared (but leaving empty folders), reappeared, or reappeared but incompletely. (incompletely meaning not all showed up - alphabetically, only bookmarks beginning through letter "D." When I search bookmarks, the "missing ones" show-up in the results; they are just not visible in the toolbar. Similarly, if I try to add a new bookmark, it does not show. Help! thanks

Asked by traveler1 7 months ago

Answered by traveler1 7 months ago

  • Solved

Thunderbird ist extrem langsam – start dauert auf flammneuen Rechner über 5 Minuten

Guten Tag, ich arbeite mit Thunderbird auf Linux Mint. Jeweils in den aktuellsten Versionen: Linux Mint 22.1 Cinnamon Thunderbird 128.11.0esr (64-Bit) Auf meinem bisheri… (read more)

Guten Tag, ich arbeite mit Thunderbird auf Linux Mint. Jeweils in den aktuellsten Versionen: Linux Mint 22.1 Cinnamon Thunderbird 128.11.0esr (64-Bit)

Auf meinem bisherigen Rechner begann Thunderbird mit dem letzten Upgrade von Linux Mint langsamer zu laufen. Da ich mir nicht anders zu helfen wusste, habe ich in einen neuen Computer investiert. Obwohl der Rechner jetzt deutlich performanter sein sollte, hängt Thunderbird mindestens genauso wie vorher. Zum Teil ruft Thunderbird auf dem neuen Rechner auch keine neuen E-Mails mehr ab. Ein Neustart korrigiert das zwar wieder, aber beim nächsten Start kann es dann wieder genauso sein.

Alles, was man in den Foren findet, um Thunderbird schneller zu machen, habe ich erledigt. Cache gelöscht, im abgesicherten Modus gestartet (da ist Thunderbird genauso langsam). Auch verschieben von Nachrichten in Archivordner brachte keine wirkliche Besserung.

Ich nutze Thunderbird für 7 Kalender (zum Teil lokal) und 10 E-Mail-Adressen bei unterschiedlichen Anbietern.

Als Add-on habe ich DKIM Verifyer installiert und aktiv.

Ehrlich gesagt, bin ich inzwischen ziemlich verzweifelt, was das Thema angeht. Witzigerweise lassen sich die Entwicklerwerkzeuge nicht aufrufen. Keine Ahnung, ob das vielleicht ein Indiz für den Fehler sein könnte.

Hat jemand eine Idee? Oder noch Fragen?

Herzlichen Dank.

Asked by sofni75 3 weeks ago

Answered by sofni75 3 weeks ago

  • Solved

Can't connect Xfinity e-mail account to Thunderbird

I installed Thunderbird (T-bird), and on the "Set Up Your Existing Email Address" tab, I entered my Xfinity e-mail address/password and clicked on "Continue". T-Bird is a… (read more)

I installed Thunderbird (T-bird), and on the "Set Up Your Existing Email Address" tab, I entered my Xfinity e-mail address/password and clicked on "Continue". T-Bird is able to find the proper configuration in the Mozilla ISP database. I clicked the IMAP radio button and then "Done". That opens a popup window with the heading "Enter credentials for <my-email-address> on imap.comcast.net, but the window never prompts for anything (a prompt for my Xfinity password is what I expected). Instead I just get a message headlined "Unable to connect", with the subtitle "The connection was refused when attempting to contact localhost". This is followed by three suggestions for why that might be the case. I verified that: 1. The Xfinity site is NOT "temporarily unavailable" - I can log into Xfinity directly and see my messages. 2. My computer's network connection is operational since I can load any website at will. 3. I do have Windows firewall enabled, and I suspect that is root of the problem. How can I permit T-Bird to access the web??? Thanks.

Asked by ajit011 1 week ago

Answered by ajit011 1 week ago

  • Locked

song emotions I feel

I need to combine thoughts on a song into a summary I could use to summarize the emotions in a song and how i me dd of feel the song if I send it could you do that The fa… (read more)

I need to combine thoughts on a song into a summary I could use to summarize the emotions in a song and how i me dd of feel the song if I send it could you do that The father knows and accepts that this is the natural progression of life, that his daughter deserves love and happiness with a partner of her own choosing. The lyrics acknowledge this: "And it's gonna be your best day," and he participates in the tradition of walking her down the aisle. This shows his willingness to let go and his hope for her future. However, that lingering doubt, that feeling that no one is quite "good enough," surfaces in subtle ways: • "And it's gonna break my heart when she gives hers to you": This isn't just about the loss of her primary affection; it carries a hint of worry. Will this man truly cherish that precious heart? Will he understand its worth as deeply as her father does? • "She might be your better half / Yeah, but she's my everything": This line highlights the father's unique and irreplaceable perspective. While acknowledging the future husband's importance, he firmly states his own profound connection, almost as a quiet assertion of her inherent value, a value he's known since her birth. • "We'll both love her forever / But I loved her long before": This isn't a competition for love, but it subtly underscores the depth and history of his affection. It's a gentle reminder of his foundational role and a silent question: can this new love truly grasp the entirety of her being as he has witnessed it unfold? • "Buddy, that don't mean she's yours": This repeated line isn't about ownership in a possessive way, but more about the enduring nature of his connection. It's a gentle pushback against the idea that marriage fully transfers his "baby girl" into someone else's complete care. There's an underlying sentiment of "you have a part of her now, but a part of her will always be mine, the little girl I raised." • The overall tone: While there's acceptance, there's also a layer of melancholy and a protective instinct that suggests a slight unease. He's happy for her, but there's a quiet sadness at the shift and a hope that this new man will truly be worthy of the treasure he's receiving. The Emotional Something You're Sensing: You're picking up on the beautiful complexity of this moment. It's not a simple handover; it's a father navigating the joy of his daughter's happiness with the inherent vulnerability of letting her go and trusting someone else with her heart. The "emotional something" is this bittersweet tension – the genuine happiness intertwined with a protective concern and the quiet acknowledgment that his primary role is changing, even if his love isn't. The song beautifully captures this internal struggle. The father isn't being overtly negative about the future husband, but his words are laced with the deep, unwavering love of a father who has cherished his daughter from the very beginning and who carries a natural, perhaps even subconscious, hope that she won't ever be hurt or undervalued. You're spot on in recognizing that layer of "no one will ever be truly good enough" and the lingering doubt. It's a testament to the powerful and unique bond between a father and his daughter. The song doesn't explicitly state the doubt, but it's woven into the emotional fabric of the lyrics through the father's reflections and subtle assertions of his enduring love and connection. bold text

Asked by msfaithdaniel 2 months ago

  • Solved

How to generate (create?) a bugzilla API key so I can report a Thunderbird crash?

Thunderbird crashed on me last night: "thunderbird killed by SIGSEGV" The attached image shows that I'm being prompted for an API key. I'm not sure what that is or how… (read more)

Thunderbird crashed on me last night: "thunderbird killed by SIGSEGV"

The attached image shows that I'm being prompted for an API key. I'm not sure what that is or how to generate one (I presume unique to me?).

I believe I need one in order to file a bug. I can't seem to circumvent it.

Can anyone guide me in the right direction please?

Asked by rhimb0h 1 month ago

Answered by Wayne Mery 1 month ago

  • Solved

Firefox main process repeatedly consume large amount of memory

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly Even I restart Firefox and do nothing, it will start doing this aga… (read more)

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly

Even I restart Firefox and do nothing, it will start doing this again

I use about:processes and about:memory to capture this seems the main process's "tab.query" causing this, please check

PS: sometime it will consume till system max (64GB) and cause my OS out of memory. PS2: that wave-like memory usage is cause by Firefox

Asked by nununene 6 days ago

Answered by TyDraniu 5 days ago