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  • Archived

Recover user data missing after Firefox update

After updating to the latest Firefox version, Firefox messed up my older version and I couldn't recover my previous settings and quite a lot of passwords. It is very tedi… (read more)

After updating to the latest Firefox version, Firefox messed up my older version and I couldn't recover my previous settings and quite a lot of passwords. It is very tedious to go through the whole rigmarole again. Will I recover my old settings and passwords if I reset to the previous running version? Thanks and cheers.

Asked by jalnet1 1 year ago

Last reply by jalnet1 1 year ago

  • Archived

Username and passwords not autofilling where they supposed to

Username and passwords not autofilling where they supposed to on https://my.account.sony.com, and https://account.mozilla.org. will update the list if i encounter any mor… (read more)

Username and passwords not autofilling where they supposed to on https://my.account.sony.com, and https://account.mozilla.org. will update the list if i encounter any more

Asked by Santas Little Helper 1 year ago

Last reply by Santas Little Helper 1 year ago

  • Archived

little confused

Ok so, lets see if this makes any sense. I had a stored password in firerfox obviously. I deleted that password from pass manager but the damn thing is persistent. Ive ma… (read more)

Ok so, lets see if this makes any sense. I had a stored password in firerfox obviously. I deleted that password from pass manager but the damn thing is persistent. Ive manually looked at my password storage and verified that the password in question is not there, but yet if I go to sign in ,,boom the password pops up again. WTh guys?? little help?

Asked by squirell 1 year ago

Last reply by squirell 1 year ago

  • Archived

Passwords

I have just been upgraded to the latest version of Thunderbird. I have several accounts, one of which is an IMAP account. I do not want Thunderbird to store passwords be… (read more)

I have just been upgraded to the latest version of Thunderbird. I have several accounts, one of which is an IMAP account.

I do not want Thunderbird to store passwords between sessions (in case my device gets lost). However, I have noticed that the new version forgets passwords WITHIN a session.

Is there a setting that I can change so that the password is remembered within the session?

Asked by chris_maden 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

Password check box

In order for Firefox to remember my passwords, I have to go into the passwords options and check the box that states "ask to save my passwords".. it seems to "uncheck" ev… (read more)

In order for Firefox to remember my passwords, I have to go into the passwords options and check the box that states "ask to save my passwords".. it seems to "uncheck" every 24 hours or so. Why doesn't the check box stay "checked"?

Asked by enforcer1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Clearing cache also clears all logins!

Hi All, Several times I've cleared my cache and managed to also delete ALL of my logins. I most certainly do uncheck the box for "Cookies and Site Data", leaving only "Ca… (read more)

Hi All,

Several times I've cleared my cache and managed to also delete ALL of my logins. I most certainly do uncheck the box for "Cookies and Site Data", leaving only "Cached Web Content" checked and it still deletes all info. Also whenever I go back in that page, both are (again) checked.

What am I doing wrong?

Is there a way in "about:config" to default this area to "Cached Web Content" only?

Russ

Asked by RASelkirk 1 year ago

Last reply by RASelkirk 1 year ago

  • Archived

Amazon allowed to change my password in Firefox?

On four occasions during the past three months, Amazon has refused my log in to their site, stating that I've not used the correct password. When this occurs, I look at … (read more)

On four occasions during the past three months, Amazon has refused my log in to their site, stating that I've not used the correct password. When this occurs, I look at my 'password box' and can see that the number of characters (the black dots) are of a far greater number than the number of characters in my current password by more than 200. When I go to 'Security' in Firefox to view my password, it has indeed changed to a random selection of 200 plus characters. When I erase these characters and retype my original password, Amazon will accept the change and I can log in.

My question: Although I don't expect anyone to know why Amazon is doing this, I'm baffled as to how Firefox can be manipulated by Amazon so as to change my password.

Has anyone experienced this and is there any advice? I'm hopeful that an actual Amazon tech will have a response to this as well as the community.

Thank you,

Placerville

Asked by Placerville 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Logins and Passwords

My logins and passwords keep getting removed. I have to go and place a copy of the key4, logins, and logins.json back into the folder. Every few days the logins and passw… (read more)

My logins and passwords keep getting removed. I have to go and place a copy of the key4, logins, and logins.json back into the folder. Every few days the logins and passwords shows no synced logins found.

Asked by jimmabry 1 year ago

Last reply by cor-el 1 year ago

  • Archived

cannot access firefox,, asking for Mozi password which i do not remember settiing up even, have used for years and suddenly cannot

i give up, cannot find answer, cannot find out which email this is linked to, cannot access firefox b/c its asking for a moxilla password i do not even remember creating … (read more)

i give up, cannot find answer, cannot find out which email this is linked to, cannot access firefox b/c its asking for a moxilla password i do not even remember creating many years back. i have not kept up on info and apologize but am ready to pull hair out. is there someone i could speak with who could direct me on how to proceed , i like firefox and need to support more but this came on out of the blue. Should i go back to Safari??? I need to straigten this out. Sorry for headache. I vow to be more attentive, once i know how to. good day..

Asked by chyrlmari 1 year ago

Last reply by brisu 1 year ago

  • Archived

Firefox lost all my logins

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it… (read more)

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it. It is empty. I'm using linux and there is no problem with any antivirus, it is simply a Firefox 'classical' error!

WHY is this happening? What is in the mind of the programmer responsible for this error? I can't understand why is he unable to keep a single file intact?

Why Mozilla is blaming the user for not having a backup. Firefox is messing this file, not the user! Why don't you fix Firefox and stop blaming the user? Why don't you simply FIX THE PROBLEM? You are "working on it" for years. Is it rocket science to JUST LET THE FILE ALONE?

Asked by ogv41564 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Solved
  • Archived

Security of saved passwords

Hi everyone, I would like to know the way of saving passwords. Are they saved as plaintext ? Or ciphered and locally saved ? Is the Firefox solution as safe as Dashlane o… (read more)

Hi everyone, I would like to know the way of saving passwords. Are they saved as plaintext ? Or ciphered and locally saved ? Is the Firefox solution as safe as Dashlane or other crypto-secure ways to save passwords ? Is there a technical documentation from Firefox about this topic ? Thanks in advance for your answers ;)

Asked by Amb02 1 year ago

Answered by FredMcD 1 year ago

  • Archived

PASSWORDS AND LOGINS NOT SAVING FROM DAY TO DAY

Following the latest Firefox update, my computer no longer saves passwords or logins from day to day. I have checked all the settings all of which are as they should be.… (read more)

Following the latest Firefox update, my computer no longer saves passwords or logins from day to day. I have checked all the settings all of which are as they should be. I have also cleared my cookies and browsing history but it makes no difference, when I log in the following day none have been saved. Please help - I am at my wits end.

Asked by jill.sumbler 1 year ago

Last reply by jill.sumbler 1 year ago

  • Archived

firefox not saving logins or passwords

after updating firefox 89, it not longer auto fills logins or passwords, no saved logins shown and I cant manually enter a new login. I am signed into my account, but whe… (read more)

after updating firefox 89, it not longer auto fills logins or passwords, no saved logins shown and I cant manually enter a new login. I am signed into my account, but when I try to create a new login, it says to enter password, although I am already logged in. I have it setup to ask to save logins, the box appears but nothing is saved, I have auto fill checked

Asked by rich68 11 months ago

Last reply by cor-el 11 months ago

  • Archived

I cannot log onto accounts.firefox.com

I tried to copying and pasting the email code in and it says wrong code try again. I have tried multiple times and it won't work. Then I tried forget password and tried t… (read more)

I tried to copying and pasting the email code in and it says wrong code try again. I have tried multiple times and it won't work. Then I tried forget password and tried to use a recovery code to reset my account in an attempt to restart it like a computer but that does not work. I cannot add 2AF to my account. Any help appreciated. It also seems to be recognizing a email that I no longer use. I have had this problem in the past but ignored.

Asked by Noah Pederson 11 months ago

Last reply by Noah Pederson 11 months ago

  • Solved
  • Archived

How to copy saved logins between PCs

I've bought a new Win10 PC to (eventually) replace my old one. I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, hist… (read more)

I've bought a new Win10 PC to (eventually) replace my old one.

I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, history etc have come across ok onto the new one. The saved logons however haven't.

How can I get my saved logons to sync across from the old PC to the new one?

Asked by tim.plant1 11 months ago

Answered by cor-el 11 months ago

  • Archived

Firefox will not save passwords

I currently have FF 90.0 (64 bit). Three updates ago (several weeks) all my passwords disappeared. They are not in another profile. I can't save any passwords either. … (read more)

I currently have FF 90.0 (64 bit). Three updates ago (several weeks) all my passwords disappeared. They are not in another profile. I can't save any passwords either. How can I fix this? Thanks

Jim

Asked by theelevatorguy 11 months ago

Last reply by theelevatorguy 11 months ago

  • Archived

Deleted Passwords

I will give this one more try and then I will delete this program. I want to save some specific login information. I get it to work right and then a week or so later it … (read more)

I will give this one more try and then I will delete this program.

I want to save some specific login information. I get it to work right and then a week or so later it erases all of the information.

Reset it so often is worse than it not saving.

Why does it delete the information when I don't want it to.

Asked by BeeJay 11 months ago

Last reply by BeeJay 11 months ago

  • Archived

"Forget about this site" removes Lockwise login entries

Hello, I just stumbled upon a very interesting "feature" (I'd say bug). If one goes to the history, and then clicks on "Forget about this site", one would assume that thi… (read more)

Hello, I just stumbled upon a very interesting "feature" (I'd say bug). If one goes to the history, and then clicks on "Forget about this site", one would assume that this site would be removed from the history. However, in addition to that happening, all these site's logins are also completely erased from Lockwise, so now I have to recover passwords on all sites where I did this :-( That is certainly not wanted. Is there a way to prevent this?

Asked by firefox1497 10 months ago

Last reply by cor-el 10 months ago

  • Solved
  • Archived

Bookmarks and Passwords All Lost

I am a regular Mozilla Fire user but today suddenly all my bookmarks have vanished. I had been collecting them since years. Most importantly all my passwords are gone too… (read more)

I am a regular Mozilla Fire user but today suddenly all my bookmarks have vanished. I had been collecting them since years. Most importantly all my passwords are gone too. How do I recover them please!!!!

Asked by evelynlambert07 10 months ago

Answered by Bithiah 10 months ago