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WEBSITE FEATURES NO LONGER WORKING (BUT STILL DO WITH MS EDGE!!)

Hi, My wife & I have used Firefox for some considerable time now and like it a lot. However, we have been having trouble with Firefox recently and wonder if you are a… (read more)

Hi,

My wife & I have used Firefox for some considerable time now and like it a lot.

However, we have been having trouble with Firefox recently and wonder if you are aware of this. It manifests itself in a very subtle way with only some FEATURES of a particular website not operating, (but no ‘warning’ messages whatsoever).

To begin with, I was at a loss to understand why something didn’t work but, now that this has happened to me on THREE different websites (with features that work perfectly well under MS Edge!), I have come to the conclusion that Firefox is the only “common denominator”.

The first problem was with https://www.parcel2go.com. They have a “Live Help” (Chat) feature. It no longer works with Firefox!

The second was with https://account.patientaccess.com. Try to order “repeat prescriptions” and all is well – until you hit “send”. It no longer works with Firefox!

Today, I have discovered that with https://www.bt.com I am now longer able to access my BT email accounts. Furthermore, they also have a “chat” facility – except that is now also ‘invisible’ to Firefox!

I have seen mention that DuckDuckGo (which I also use) might be involved here?

What’s happened?!!

Asked by goshjm 4 months ago

Last reply by CraigS26 4 months ago

wordle

Wordle does not work properly on FireFox. It does not recognize characters that I enter as valid characters in the solution of the day. This occurs quite frequently. … (read more)

Wordle does not work properly on FireFox. It does not recognize characters that I enter as valid characters in the solution of the day. This occurs quite frequently.

Asked by jholder98 3 months ago

Last reply by FredMcD 3 months ago

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However… (read more)

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

Asked by Hbarhorse 1 month ago

Last reply by Dropa 1 month ago

Firefox cannot access many websites

Further to my post about Firefox not connecting to websites. We use Norton 360 for virus control. Nothing has changed there. When searching the net for information Firefo… (read more)

Further to my post about Firefox not connecting to websites. We use Norton 360 for virus control. Nothing has changed there. When searching the net for information Firefox for the last month is unable to access many websites. This only happens with Firefox. Something has changed and I cannot find out what it is so that I can correct it. The settings for microsoft edge are the same and it does not happen with it. I've tried resetting it,deleting and reinstalling but nothing changes.

Asked by John 1 month ago

Last reply by RobertJ 1 month ago

Firefox won't play nice with PearsonVue?

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I… (read more)

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I've tried rebooting and just using Chrome to access the test page. It still says it's running. Next step is to uninstall...surely there's another solution!?

Asked by lava1 4 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

Switching domain names when using T-bird

Hello, I am changing my ISP and will be using their domain id. I want to transfer my existing local and archived folders in T-Bird to the new T-bord account I will be cre… (read more)

Hello, I am changing my ISP and will be using their domain id. I want to transfer my existing local and archived folders in T-Bird to the new T-bord account I will be creating. How can I do this please? thanks Richard?

Asked by RCL 3 weeks ago

Last reply by david 3 weeks ago

Enter-key problem

Hi Anyone I am scuppered with Enter-key causing a two line spacing rather than the normal one line spacing when composing my emails. Only happening since last auto update… (read more)

Hi Anyone I am scuppered with Enter-key causing a two line spacing rather than the normal one line spacing when composing my emails. Only happening since last auto update. I have 102.0.3 (64-bit) Googled and tried hard to find an answer but failed miserably Many thanks Alan Jones UK

Asked by Alan Jones 3 weeks ago

Last reply by Matt 3 weeks ago

embedded images printing too large

When I print or save to Preview (PDF), certain embedded images become too large, or zoomed in. This only happens in Firefox, Safari works fine. Firefox on my phone works … (read more)

When I print or save to Preview (PDF), certain embedded images become too large, or zoomed in. This only happens in Firefox, Safari works fine. Firefox on my phone works fine. It's only happening in Firefox on my iMac. I've attached images to show an example of what I see on the screen, and then what prints out on my printer or saves to PDF in Preview.

Asked by janetfharrison 1 day ago

Last reply by cor-el 1 day ago

Using phone as a hardware security key

On some of the sites that support hardware 2FA, I notice in Chrome there is an option to add an android phone for as a security key. I tried this out by adding my Pixel 3… (read more)

On some of the sites that support hardware 2FA, I notice in Chrome there is an option to add an android phone for as a security key. I tried this out by adding my Pixel 3aXL as a key. Afterwards, when I log into the site, I have an option to use the iphone for 2FA, and when I select it, it sends a push notification to my phone to approve or deny.

I tried this in Firefox and there is no option for it. In about:config, I tried playing around with security.webauthn.ctap2 and security.webauth.webauthn_enable_softtoken, but neither enable the option. I was wondering what would enable such a support on Firefox?

Asked by paulsiu1887 1 day ago

Last reply by jonzn4SUSE 1 day ago

windows is having trouble opening firefox

windows is having trouble opening Firefox it cannot find the EXE file thing and gives the path when I go out there and find it it's there it's a good file there's nothing… (read more)

windows is having trouble opening Firefox it cannot find the EXE file thing and gives the path when I go out there and find it it's there it's a good file there's nothing wrong with it when I click on it it says windows is not allowing to open also on my Firefox developer browser, both of these EXE files are in the directories then it says they're not I had a VG antivirus software that I just got rid of because it was slowing down my computer after I got rid of that I couldn't access either one of these pinned to the taskbar browsers I don't know what to do I tried reloading fire firefox same thing happened I really need some help here

Asked by Anthony D. Mason 1 day ago

Last reply by RobertJ 11 hours ago

Get older UI of firefox back

Hi Firefox For the past few updates you have changed your user interface (UI) from time to time and I have to say I am not really a fan of any of the new ones. However, i… (read more)

Hi Firefox

For the past few updates you have changed your user interface (UI) from time to time and I have to say I am not really a fan of any of the new ones. However, it was once possible to get some add ons like "classic theme restorer 1.4.5" to restore the older more compact and efficient look of firefox. However, I can't find any of those sort of add ons anymore and trying to manually change the look, revert settings and so many more options suggested on the internet is clunky, inefficient and quite frustrating to try and make work.

Is there any way to revert the UI back to a more classic look like in Firefox 89 (or the one from the verison attached in the image) rather than these newer "messy" ones, or will you hopefullt implement a function in the future where one can select an older UI for the browser? I can see from forums, discussions and more online that I am not the only one who wishes there was a way to get an older UI back as the newer ones, in my opinion are no way near as good as the older ones.

Hope you can help with this

Best Regards Klaus

Asked by Karlsen-97 1 day ago

Last reply by Terry 21 hours ago

email link in firefox

I cannot seem to send a link of a webpage in Firefox to any email addresses I used to be able to send before. I am unsure if I have done anything in firefox to cause thi… (read more)

I cannot seem to send a link of a webpage in Firefox to any email addresses I used to be able to send before. I am unsure if I have done anything in firefox to cause this. can you please suggest some ways of how I can enable this function

Thanks & kind regards Ashlyn Ray

Asked by Eagy 21 hours ago

Last reply by RobertJ 20 hours ago

Language in firefox

Hello, i was using firefox i nthe czech language and ewrything was working fine, but then an update came and now the browser is unable to read czech pages (as in the imag… (read more)

Hello, i was using firefox i nthe czech language and ewrything was working fine, but then an update came and now the browser is unable to read czech pages (as in the image below). Do you have any ideas how to fix it? I have tried messing with the setting multiple times, but was never able to make it work. Thanks for your response, Radim Kolář

Asked by kolar.radim 14 hours ago

Last reply by cor-el 6 hours ago

primary password

‘Due to age/infirmity my typing has worsened & mistakes are made when typing my Primary Password, resulting in having to re-type it 2 or 3 times. Is there any way I c… (read more)

‘Due to age/infirmity my typing has worsened & mistakes are made when typing my Primary Password, resulting in having to re-type it 2 or 3 times. Is there any way I can see what I have typed instead of a row of black dots? Many thanks for a quick response Peter Gordon Smith

Asked by peter131 11 hours ago

Last reply by Terry 1 hour ago

IMAP folder location

A little while ago I moved my email account from my ISP to Zoho. I've just notice that when I click on 'Properties' for any of the folders in my email account (Inbox, Sen… (read more)

A little while ago I moved my email account from my ISP to Zoho. I've just notice that when I click on 'Properties' for any of the folders in my email account (Inbox, Sent etc.) the location is still listed as the old one, not my new provider. I wondered if this is why T'bird sometimes gets stuck at 100% when saving a sent message to the 'Sent' folder?

Asked by theo24 10 hours ago

Last reply by david 8 hours ago

Update from 91.12.0 to 102.1.2 won't complete

Tried to use update in TBird, from 91.12.0 to 102.1.2 won't complete. It keeps coming up requesting a restart to update. I'm stuck with all panels blank. Have tried clea… (read more)

Tried to use update in TBird, from 91.12.0 to 102.1.2 won't complete. It keeps coming up requesting a restart to update. I'm stuck with all panels blank. Have tried clearing cache, restarting TBird, rebooting computer. Antivirus and firewall are set to allow TB update to run, logs show connections are going through unhindered. OS: Win10

There seem no option to abort the update and down rev. to prior.

Any help is appreciated.

Asked by dbmunson 5 hours ago

Last reply by googlethunderbird 4 hours ago