All Products Support Forum

Howdy When I click get messages it downloads both clients at the same time. I already unchecked all the boxes in settings for downloading automatically. Never had this problem before latest update. Thanks in advance Joe

I am constantly getting notifications from Firefox and cannot cancel them. They appear on my login screen and on home screen (see screenshot). Cannot swipe them away and cant find way in FF. Only way to get them to go away is to restart phone.

Usually notification comes from an active web page but now getting them from Firefox itself. Current one just says "About home".

Suddenly a new message will arrive with several related messages attached as happens with a search. The new message is not bolded and is difficult to see. What have a done? I have been using Thunderbird for at least 20 years and now feel lost.

When I opened Firefox, the message below popped up for a few seconds, then disappeared: CAD 3.8.2 - Some site data, including 1 Cookie(s), removed from 1 domains(s), including addons.mozilla.org...

Can anyone explain this, and should I be worried (CAD is a Python term used in uploading code). Thank you.

helenws

Having problems with my emails since the change over. They are ascending instead of descending and I can't change it. Also when I log in, emails start at 2016 instead of recent emails and i have to scroll down to see my new emails. Help!

Hello, When I read and delete messages on my android phone (android12) they do not show as read or deleted on my laptop and vice versa. Email is Gmail on both, laptop on win 11 and Thunderbird, phone also on Thunderbird. Any help appreciated Thanks

Why is there no resolution to the problem so many of us are experiencing? Thunderbird just QUIT downloading email. I lost 20 folders full of data from older emails that I can never recoup. And Thunderbird still won't work. We all need answers NOW!!!!!! Really funny that there is a link at the bottom to email me when there is an answer!!!!

I have 3 email accounts linked with Thunderbird on my computer that I have had linked for many years. 2 are different names @ 1 address and the 3rd is a different address. All email addresses are with the same company - JustHost.

The 3rd works fine - can send and receive.

The first 2 can send but not receive.

Any ideas why 2 are not working but the 3rd is?

Thanks!

Lately, every time I turn on my computer, Google comes up as my browser. I believe that Avast, for which I have a paid subscription, is responsible for this hijacking. I have never used Google as a browser, nor do I wish to. I have to constantly maneuver to use Firefox. I am not omputer savy, so I need help.

1. How can I prevent this? 2. Is there a Federal Agency to complain to? 3. Is Firefox aware of this?

Thank you, Nick M.

when the change occurs on Nov1 from firefox to Mozilla do I need to sign in using my current password or will mozilla already know that and I can just access my email and other things by hitting the mozilla icon I do not know if I remember my firefox email password

When I export the data I get three date/time fields with numbers in exponential notation that will not covert to a date in MS Excel, e.g., "1.50931E+12" What am I doing wrong?

There is someone continusouly trying to log-into my email address. But I do not know where this is coming from.

Help please....to find out who or where this is coming from.

Thank you.