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  • Archived

I CAN NOT SIGN IN OR GET ANY HELP !!!

I can not get firefox to send me an e-mail to reset my password. It says it sent one but I never get one. I have tried yahoo, outlook,and g-mail. I reset my computer and … (read more)

I can not get firefox to send me an e-mail to reset my password.

It says it sent one but I never get one.
I have tried yahoo, outlook,and g-mail.
I reset my computer and forgot to save my passwords.
I recovered the three e-mails, but I can't log in to firefox to get my bookmarks back.

Asked by Jerry P. 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

My website builder on GoDaddy will not load since your last update.

Since your last update when I try to load my temporary website to work on it in GoDaddy it goes to the page but the site won't load. Just sits there with the little circl… (read more)

Since your last update when I try to load my temporary website to work on it in GoDaddy it goes to the page but the site won't load. Just sits there with the little circle in the middle going round and round. Everything works fine on Chrome and Explorer.

Just tried it again and now it won't even let me go to the editing page or show link to editing page. When I click on "Manage" for my site all it does is show me a page with the expiration date.

I hope you can get this fixed. I hate Chrome! Every time you try to go somewhere it takes you to an ad site or a popup blocks your menu bar.

Asked by Jeffmiller10 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How do I ensure that cached data does not prevent Firefox updating settings while Am testing and debugging a site?

During site testing and development, after a while, Firefox Inspector and Browser no longer updates css settings saved in my editor! Then when I switch browser, the fresh… (read more)

During site testing and development, after a while, Firefox Inspector and Browser no longer updates css settings saved in my editor! Then when I switch browser, the fresh browser displays the page with the new settings. Why Is it so? And is there something I can do to ensure, the browser does not stop updating my pages with changed settings in my CSS?

Asked by Nedum 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

stolen passwords

Last night I received an email, the main content of which was clearly spam, though trying to blackmail me, the reason for my concern was the heading included a password t… (read more)

Last night I received an email, the main content of which was clearly spam, though trying to blackmail me, the reason for my concern was the heading included a password that I use, though not frequently. The email claimed to use a keylogger to get this password. I have not visited the site that I use the password for, for some time and as Firefox remembers the password I would not have typed it in. I scanned my desktop (Ubuntu 16.04) with clam tk and it picked up 60 items which I quarantined, these were in Libre office and not Firefox. I have since deleted and re-installed both Firefox and Libre office, and changed passwords. My concern is, how did it get hold of a password?, and other than what I have already done is there any other measures I should take to secure my computer? Thanks in advance

Asked by stujo 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

update restart should not be required

Firefox just forced me to restart because of an update. My windows would be restored...no they won't. Half of them were in a private window, the others were logged in ses… (read more)

Firefox just forced me to restart because of an update. My windows would be restored...no they won't. Half of them were in a private window, the others were logged in sessions that would be invalidated by a restart. Being forced to restart is a major problem and I am now in the process of moving to another browser (Chromium) because you force me to lose work.

Asked by thejasper 1 year ago

Last reply by AnnaSycamore 1 year ago

  • Archived

Why can't I see form fill fields?

On some, not all, web sites, form fields are black with dark grey type. They are virtually invisible. I am using Mint 19 with a Dark Theme and was using Google Chrome unt… (read more)

On some, not all, web sites, form fields are black with dark grey type. They are virtually invisible.

I am using Mint 19 with a Dark Theme and was using Google Chrome until recently. I've never seen this issue before.

I am mostly happy since returning to Firefox, but this problem is one that I must solve.

Thanks to all in advance!

Asked by stevef5300 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I cannot use safe money in firefox

I am using Windows 10 and I have recently had two Firefox updates. Following these I am unable to use safe money and therefore on line banking. I have had Kaspersky ins… (read more)

I am using Windows 10 and I have recently had two Firefox updates. Following these I am unable to use safe money and therefore on line banking. I have had Kaspersky instructing me to do all sorts of things to no avail, and all I keep getting is safe money is already running.......god only knows where, or error, cannot open in protected window. I have logged out and back in . I have looked at my plugins and all sorts, and followed loads of instructions sending screen shots and doing reports. and still the blooming thing won't work. I have wasted about six hours going round and round in circles and it is causing me a lot of inconvenience, and when you are at work all day using a computer the last thing you want is to come home and have to spend hours trying to rectify something that was working on Saturday. Kaspersky don't seem to know what the problem is, but I am tearing my hair out, and I will now have to go to the bank and sort out what should have taken me about five minutes several days ago. Any help would be so appreciated because I am not the best when it comes to computers but I do try and have a go, but this is driving me up the wall, and because I am at work I only pick up my emails at night, and so the last two nights have been dedicated in trying to resolve this annoying problem that no one seems to be able to rectify. I would be eternally grateful if someone can help me before I have a nervous breakdown. Thank you.

Asked by Thunderbird01886 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

All of a sudden I am getting a SFC_ERROR_UNKNOWN_ISSUER message when trying to log onto MSN.com

Got a new laptop, it was working fine, could log into MSN with no problem, then all of a sudden I get the error message shown in the question. All other browsers log in w… (read more)

Got a new laptop, it was working fine, could log into MSN with no problem, then all of a sudden I get the error message shown in the question. All other browsers log in with no problem and on my other HP Laptop Firefox logs into MSN.com with no problem.

Asked by Hogger1225 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox is refreshing on its own

My mother and I both use Firefox on different models of Toshiba laptops. Starting a few months ago Firefox began refreshing itself without either of us doing anything. It… (read more)

My mother and I both use Firefox on different models of Toshiba laptops. Starting a few months ago Firefox began refreshing itself without either of us doing anything. It's usually either right before or right after a FF update is available; downloading the update right away doesn't seem to matter (as in, updating doesn't fix anything; it still happens). My mom's FF refreshed itself today as the 67.0.3 update became available.

Every time this happens I have to go through and change all of our settings back to they way they were, and reconfigure all of our add-ons. It's really frustrating.

Asked by P_V. 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

view loging history and location

I had fraudulent charges on my bank statement, in my google account it shows a device was logged in with my google account in Virginia using a firefox browser. Is there a… (read more)

I had fraudulent charges on my bank statement, in my google account it shows a device was logged in with my google account in Virginia using a firefox browser. Is there any way I can see or for Firefox to check the login history and location for my account so I can send it to the fraud dept of my bank? The date range I need it 20 - 25 May 2019

Asked by lalibertecn 11 months ago

Last reply by cor-el 11 months ago

Foxfire not working after re-install. Unable to access options or bookmarks.

Unable to access "options", bookmark links or add-ons after reinstalling latest version of Foxfire to resolve these issues. Refreshing browser did not clear the issues. … (read more)

Unable to access "options", bookmark links or add-ons after reinstalling latest version of Foxfire to resolve these issues. Refreshing browser did not clear the issues. Tried compatibility troubleshooting without success. before un-installing and re-installing. Help!

OS Version: Microsoft Windows 8.1, 64 bit Processor: Intel(R) Pentium(R) CPU 2020M @ 2.40GHz, Intel64 Family 6 Model 58 Stepping 9 Processor Count: 2 RAM: 3985 Mb Graphics Card: Intel(R) HD Graphics, -2039 Mb Hard Drives: C: Total - 458597 MB, Free - 222677 MB; Motherboard: Gateway, EG50_HC_CR Antivirus: Avast Antivirus, Updated and Enabled

Asked by cvaughn1010 3 months ago

Last reply by FredMcD 3 months ago

Trojan was downloaded from Mozilla/Firefox Update 04/06/2020

My security software has quarantined a Trojan from an update. Temp\mozilla-temp-files\mozilla-temp-41 is infected with Trojan.Ciusky.Gen.13. The threat has been successfu… (read more)

My security software has quarantined a Trojan from an update. Temp\mozilla-temp-files\mozilla-temp-41 is infected with Trojan.Ciusky.Gen.13. The threat has been successfully blocked.

Asked by fkd001 1 month ago

Last reply by Andrew 1 month ago

Can't sign in for firefox send

In order to send files greater than 1 GB I have to sign in in firefox send, but it fales. At first firefox send wants my email dress, ok. Then my password - if it is not … (read more)

In order to send files greater than 1 GB I have to sign in in firefox send, but it fales. At first firefox send wants my email dress, ok. Then my password - if it is not correct I get a red pop up message and can correct it. But then I get the message "an error has occured" (see image). In my emails I find the message from Firefox Account to go to my account.

Asked by schmischue 1 month ago

Last reply by Tezbee 3 weeks ago

  • Archived

find out which version to upgrade do not disrupt the organization work

hello, please help I work in a large organization, which has more than 10,000 employees. When we analyzed the use of your applications Firefox and Tunderbird we found tha… (read more)

hello, please help

I work in a large organization, which has more than 10,000 employees. When we analyzed the use of your applications Firefox and Tunderbird we found that they are very different in versions. In the Internet many information about the vulnerabilities of your application, I was given the task to find out which version to upgrade do not disrupt the organization work. Thank you in advance

Asked by NazarKravchenko 4 years ago

Last reply by philipp 4 years ago

  • Archived

Mozilla blocks a site as malware, Avast! blocks stopbadware.org access as certificate is invalid. Now what?

Mozilla shows and blocks homeshopmachinist.net as a reported attack page though I have been using it up until several hours ago for the past 5 years. I wanted to access t… (read more)

Mozilla shows and blocks homeshopmachinist.net as a reported attack page though I have been using it up until several hours ago for the past 5 years. I wanted to access the link MOZILLA gives to "unblock" it, as opposed to hitting the ignore button, and Avast! blocks access to that page, stopbadware.org as the certificate is invalid. You see the problem that has been created? What do I do to get out of this loop? Hoping for your sakes that the original blocking is legitimate and NOT a false positive. IF it turns out to be a false positive, good-bye AND I will spread the word.

Asked by RZbiteme 4 years ago

Last reply by Cat2k1 4 years ago