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Menu bar dropdown blocks tabs

Running Firefox 82.0.3 on MacOS 11.0.1 (Big Sur) - If I go to full screen mode with Firefox, and then let my cursor get to close to the top of the window, it activates th… (read more)

Running Firefox 82.0.3 on MacOS 11.0.1 (Big Sur) -

If I go to full screen mode with Firefox, and then let my cursor get to close to the top of the window, it activates the dop-down of the menu bar. That's supposed to happen. But the bar is blank (the menu bar items appear above it), and hides tabs. And sliding my cursor away, the bar does not go away. Stuck. And can't resize Facebook to regular view to get rid of it. Need to close it and start over.

Thoughts?

Asked by Baz 5 months ago

Last reply by Baz 4 days ago

Firefox history dsiplayed with incorrect timezone

I am running Firefox 88.0 (64-bit) on Windows 10 Pro (64-bit) 20H2. I don't think the exact versions are the problem though, because this has been going on for months at … (read more)

I am running Firefox 88.0 (64-bit) on Windows 10 Pro (64-bit) 20H2. I don't think the exact versions are the problem though, because this has been going on for months at least.

My system time zone is manually set to "Haiti (UTC+5:00)" for the Caribbean. My system time is set to automatically sync and my system time zone is set to manual.

The problem is if I open my Firefox browser history with Library > History > Manage History the visit time is an hour later than my system time. For example the history will show a page visit at 14:20 while my system time is still 13:20.

I suspect that Firefox is using the wrong time zone offset, but where can I change that?

Thanks.

Asked by nicolas.noakes 1 week ago

Last reply by nicolas.noakes 6 days ago

Printing issues since a few updates ago (2 main problems)

OK, sorry if I dont know all the technical jargon but here are a couple issues I have been having. Currently using FF88.0 on Windows 10 Home edition. A few updates ago I… (read more)

OK, sorry if I dont know all the technical jargon but here are a couple issues I have been having. Currently using FF88.0 on Windows 10 Home edition.

A few updates ago I noticed when I go to print a page from the internet (specifically eBay Order Details) it no longer prints the default auction picture as it appears on the screen but enlarges it up to the original download size. This make the shrink to fit option no longer work properly. So in order to get all of the information I need on one page of print I have to constantly change the size from 40-60% to make it work. Frustrating and time wasting.

Second issue: This one just started with the last update. I use a Rollo label printer and I had everything set up where it worked just fine. After the last update it prints half labels and I cant get it to adjust back properly. Huge issue and time waster.

On average I feel like this slows me down 15-30 minutes a day total.

Asked by grf1320 1 week ago

Last reply by grf1320 4 days ago

This account is not active

I would like to answer to this question: https://support.cdn.mozilla.net/de/questions/1326232 But I am not able to log in. I always get this message: This account is not… (read more)

I would like to answer to this question: https://support.cdn.mozilla.net/de/questions/1326232

But I am not able to log in. I always get this message: This account is not active. Please contact an administrator if you believe this is an error.

I am able to log in here: https://support.mozilla.org/de/questions/1333078 But this has no effect on the other forum. What is the "cdn" in the URL? Why is one domain .net and the other .org?

I found the same question very often but with no solution. I tried different browser, but no effect. I always accept cookies. At this moment, I have 5 cookies from support.mozilla.org and 2 cookies from support.cdn.mozilla.net

Only one day (2021-04-22) I was able to log in and write a post. All days before and all days after that one day I was not able to log in. I tried and tried and tried.

What is wrong here?

Asked by wutzen 1 week ago

Last reply by wutzen 5 days ago

Several email header actions buttons abruptly disappared. How do I get the default set back?

I have Thunderbird 78.10.0 and have used Thunderbird for many years. Nothing like this ever has happened. After looking through a bunch of "help" articles and not finding… (read more)

I have Thunderbird 78.10.0 and have used Thunderbird for many years. Nothing like this ever has happened. After looking through a bunch of "help" articles and not finding a solution, I am asking for help here. (I did find one article from years ago where the answer given was to right-click in an empty part of the header, whereupon a menu would come up that would permit restoring the default set. I right-clicked all over the place in empty spots in the header, and nothing came up. This must not be applicable to newer Thunderbird versions.)

The "View" drop-down menu has nothing relevant, and I can't find anything in the upper-right three-line menu, including "Options" or "Customize Toolbar..." that offers anything. "Toolbar Layout..." in "Customize Toolbar..." has the buttons displayed, along with other items for toolbars, but they will not "pull" to the email header area and can be dropped only in the area between the Menu Bar and the Mail Toolbar. This is moderately inconvenient, but if the functions worked from that location, it would be tolerable---but they don't: They are greyed out.

There must be a straightforward solution to this if only I could discover it. I would very much appreciate an answer.

Asked by Arvidd 1 week ago

Last reply by Arvidd 1 day ago

Ubuntu garbage data increases exponentially

# Ubuntu garbage data increases exponentially ## Intro and context Hello. I am a power user that works in software and web development. I have been using Firefox on… (read more)

# Ubuntu garbage data increases exponentially
## Intro and context

Hello. I am a power user that works in software and web development. I have been using Firefox on and on for most my life, but full time as my main browser since late 2018. One thing I love Firefox for is its lightness on memory compared to that of Google Chrome, and also its open web standards, open source, privacy, ethical owners, and customizations. I have been using Windows 10 up until July 9th 2020 before I switched to my first main Linux desktop. I have always kept my eye on CPU and RAM usage, as high CPU drains battery and running out of RAM results in a system crash. I actively keep many tabs open (less than 100 but more than 60) I ensure that they are light. I mostly have GitHub tabs open, but I keep a few other things open as well, mostly Wikipedia/wiktionary and duckduckgo tabs, a pcloud (file service) tab, but sometimes a youtube tab or two (rarely a reddit tab)

## Issue

I have been noting that garbage collection is getting exponentially worse over time. When I got my laptop, I was able to keep 2-3 fully packed profiles open at all times, and never having to close Firefox until shutdown (after about 12-16 hours uptime) I rely heavily on Firefox profiles for organization. It has been getting exponentially worse. Starting in late 2020, I had to reduce the max number of open profiles to 2, and in 2021. In early January, I had to start closing the profiles once a day to free up 2-3+ GiB of RAM (swap doesn't change much, that is the garbage data that isn't being cleared, it normally ends up at 800 MiB to 1.7 GiB by the end of the day) and now (as of January 22nd 2021) I have to close Firefox 2-3 times a day to prevent my system from getting overloaded, as Firefox eats through 1-2 gigabytes of RAM per hour, even when idle. I have noticed several processes titled `web content` that use 200-600 MiB each (there is usually 2-7 of them) I am wondering what I can do for Firefox to prevent high RAM usage. For reference, here is my main profile in idle mode:

Mozilla is refusing to let me upload images right now, so I will link them

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/MProfile1_Idle_1.22.2021.png

Here is my usual 2nd profile in idle mode:

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/MProfile2_Idle_1.22.2021.png

Here is the RAM and SWAP usage before my 2nd refresh today (uptime: 8 hours 46 minutes)

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/FF_GF_Open_1.22.2021.png

And here it is with Firefox and Nautilus closed (I forgot about nautilus before getting the first 2 pics, it uses a lot of memory depending on its usage):

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/FF_GF_Closed_1.22.2021.png

I have lately suspected that GitHub may have gotten heavier, or is sending too much data via AJAX methods, but I am not entirely sure.

    1. System specs

Device: `Dell XPS 13 9XXX`

Operating system: `Ubuntu 20.04 (Focal Fossa)`

Linux Kernel version: `5.4.0-48-generic`

Processor type: `Intel Core i5 10th generation`

Processor specs: `Intel® Core™ i5-1035G1 CPU @ 1.00GHz × 8`

Processor mode: `x64`

Desktop environment: `GNOME 3.36.1`

Windowing system: `X Desktop environment 11`

Memory: `7.4 GiB (8 GB)`

SWAP file: `2.0 GiB`

Firefox version: `84.0.1` - I haven't updated in a while due to fear of memory increase and instability

Number of Firefox profiles: `61` - no new profiles created since December 26th 2020

I am wondering what I should do about this. I work with hundreds of projects, so I can't close too many tabs, as it becomes hard to access and manage. I intend to close 16 tabs in the next month, as I am freeing up some projects.

***

Asked by SeanPM 3 months ago

Last reply by SeanPM 1 day ago

Texts overlaps on websites!

Hello, I had this problem mostly on 1 site across multiple Windows installs. But now it happens on multiple sites. Text overlap each other. I Am using Windows 10 Pro 20H2… (read more)

Hello,

I had this problem mostly on 1 site across multiple Windows installs. But now it happens on multiple sites. Text overlap each other. I Am using Windows 10 Pro 20H2, Firefox Last stable with only UBlock addon.

I tried: even troubleshoot mode didn't help!

- changing/flushing dns didn't help (heard dns could cause that)

Any idea why is this happening. It doesn't look like site issue, since recently it happened multiple times!

Asked by empleat 1 week ago

Last reply by empleat 5 days ago

Thunderbird Dark Mode 78.9.0 64bit - Unreadable black text in inbox list

Hi, I'm having this issue for sometime now and I can't find a reason why this is happening. I have Windows 10 Pro configured to use Dark Mode, and Thunderbird set to use… (read more)

Hi, I'm having this issue for sometime now and I can't find a reason why this is happening. I have Windows 10 Pro configured to use Dark Mode, and Thunderbird set to use the system's color theme.

Some of the emails listed in my inbox appear in black text against a dark background, making them virtually unreadable (check attached screenshot).

Also, I do not have any high contrast settings enabled in the Windows settings and I've tried switching options in Thunderbird's color settings but those didn't make any relevant change. Does anyone have

Asked by siebenish 1 month ago

Last reply by siebenish 5 days ago

Неправильно работает поиск

Здравствуйте! В глобальном поиске (Ctrl+K) я задал условие поиска. Нашлось несколько десятков писем. Я их удалил полностью (Ctrl+A). Папка "Удалённые" пустая. После этого… (read more)

Здравствуйте! В глобальном поиске (Ctrl+K) я задал условие поиска. Нашлось несколько десятков писем. Я их удалил полностью (Ctrl+A). Папка "Удалённые" пустая. После этого я снова в глобальном поиске задал то же самое условие и в результате поиска было найдено два письма. Когда нажимаю на них, то открывается пустое окно. За эти даты писем нет. Обычный поиск сообщений ничего не находит, а глобальный поиск находит два письма. Как мне удалить эти письма?

Asked by btcad 8 hours ago

Cannot log in on Addons webbsite

Hey there, I can not log into the Firefox Addons website at https://addons.mozilla.org - I click on the "Register or log in" link at the upper right corner. - It opens a … (read more)

Hey there,

I can not log into the Firefox Addons website at https://addons.mozilla.org

- I click on the "Register or log in" link at the upper right corner.

- It opens a page with my email address and a blue button ton log in (picture 1)

- When I click that blue button, it takes me to the second page where I'm asked to enable 2 step authentication (picture 2)

I don't want to enable 2FA for Firefox Addons website and I don't want to download a third party app for this, I just want to be able to log in to the website.

If I click the "cancel" link (at the bottom), it brings me back from where I was and still not logged in

Any help would be appreciated, thanks!

Asked by phendrax 1 week ago

Last reply by phendrax 6 days ago

All email is going to trash

Hi! I have a customer that has been using Mozilla Thunderbird for several years... Over time she has created filters for "Subject" "Contains" and "Match any of the follow… (read more)

Hi! I have a customer that has been using Mozilla Thunderbird for several years... Over time she has created filters for "Subject" "Contains" and "Match any of the following". I have checked some of the filters and can't see any immediate problems... Just recently everything started going to trash..... I ran some tests and if I click on "Download Now" instead of waiting it goes straight to trash. I have even gone in the trash and marked each one and said not spam....If I move them back to inbox and send a new test from my email it sends the new one and others back to trash and highlighted as trash? Has anyone any ideas?


bookie56

Asked by bookie56 8 hours ago

Last reply by bookie56 3 hours ago

Ctrl Key Not Working as Intended on Penpa+ Web Application

On the Penpa+ web application, in Sudoku Mode, the Ctrl key should allow selection of multiple cells/squares by keeping the Ctrl key pressed and clicking on different cel… (read more)

On the Penpa+ web application, in Sudoku Mode, the Ctrl key should allow selection of multiple cells/squares by keeping the Ctrl key pressed and clicking on different cells/squares. However, this is not working on Firefox. It works on Chrome. I am using a Macbook Air M1 (2020) model with MacOS Big Sur (11.3.1). Why is Ctrl key working differently on Firefox and how can I make it work as intended for this web application?

Asked by Vebby 7 hours ago

Thunderbird - received emails with hours of delay for different mail accounts/server - yet with correct created timestamp

I have been using Thunderbird for about 3 years now, never noticed any problem until recently (2 weeks ago). I currently have five email accounts setup in Thunderbird (@g… (read more)

I have been using Thunderbird for about 3 years now, never noticed any problem until recently (2 weeks ago). I currently have five email accounts setup in Thunderbird (@gmail.com, @yahoo.ca, and 3 accounts from my internet provider @bell.net). Two weeks ago I noticed that some of my emails for one (the most heavily used) of my @bell.net accounts started arriving with about 8 hours delay. Example: I have setup my bank account to send me an email alert every time I made a transaction, I made a transaction on April 27, 2021 at 2:54PM, I only received the notification the same day but at 10:xxPM, however the timestamp of the delayed message did show 2:54PM, made two other transactions on May 6, 2021 at 3:33PM, 3:35PM, but received the emails on May 10, 2021 at 10AM; so it took 4 days for me to receive the mails. I called my bank and they told me that it is not due to them. I checked with my bell.net provider and they told me that there is no problem with them either.

Then, just last Friday, I started noticing the same problem for some of my emails to @yahoo.ca email account as well. Example, yesterday, someone sent me an email at 2:31PM, but I only received it at 10:03PM, again with the received timestamp showed the correct 2:31PM. But the problem is not happening to every email to that account, only some.

I have checked my email filters for every account, on both Thunderbird and the website of the provider, but saw no change or issue. I find it strange that two different mail servers are exhibiting the exact same problem, the only other common factor between the two is Thunderbird. Is this a known problem? What could be causing this problem? Thanks,

Asked by jbony01 6 hours ago

Custom Header/Footer options no longer in print settings.

There used to be header and footer settings in the older page setup option for date/time, page of page, etc. Now you have to change where you want this in the about:conf… (read more)

There used to be header and footer settings in the older page setup option for date/time, page of page, etc.

Now you have to change where you want this in the about:config. Would be nice if this option was in the print settings dialogue.

This is more of a request than an issue. As I was able to change how I wanted the pages to print using the about:config method and setting up the header and footer there.

Asked by arugula 4 days ago

Lost Yahoo email folders

On my PC (Windows 10) I run Firefox and use Yahoo for email. I'm suddenly missing many email folders, yet they still show up on my Android phone. How can I restore these … (read more)

On my PC (Windows 10) I run Firefox and use Yahoo for email. I'm suddenly missing many email folders, yet they still show up on my Android phone. How can I restore these to my PC?

Asked by joanieparker17 4 hours ago

Last reply by joanieparker17 17 minutes ago

thunderbird

Hi When receiving email , it is displayed in the middle ,or between of all other emails;the next one , incoming ,is displayed some times on top or on the bottom I did n… (read more)

Hi When receiving email , it is displayed in the middle ,or between of all other emails;the next one , incoming ,is displayed some times on top or on the bottom I did not see a pattern yet. Help please /thanks

Asked by driver 3 hours ago

FireFox gets eroor code when I start it.

Almost every time I open FireFox, I get an error and have to click the "learn more" link. Once on that FireFox page, I can go other places. This has been happening all da… (read more)

Almost every time I open FireFox, I get an error and have to click the "learn more" link. Once on that FireFox page, I can go other places. This has been happening all day long. Why?

Asked by Nightowl 4 days ago

Last reply by Nightowl 3 days ago

MS Edge correctly displays all 33 images in a Yahoo email, Ffx 88.0.1, only 13; the rest are blanks.

I received a Yahoo email which contained a set of 33 images, all of which display correctly in W10 and (pardon the expression) Edge. Attachment 0 shows 1 of the 33 image… (read more)

I received a Yahoo email which contained a set of 33 images, all of which display correctly in W10 and (pardon the expression) Edge. Attachment 0 shows 1 of the 33 images.

Of those 33 images, I can see only 13 using W10 and Ffx 88.0.1. The rest are blank spaces. Attachment 1 is one of the blanks.

Attachment 2 is the URL for one of the blanks. Attachment 3 is an error message that I hope might help to determine what's going on here.

What am I missing? Do I have my Ffx settings messed up? I'd appreciate a nudge in the right direction...thanks!

Asked by lanshark 3 hours ago

Last reply by lanshark 7 minutes ago

Vertical scollbar too thin to select on all sites, including Mozilla

I can't figure out how to make the vertical scrollbar actually usable. Firefox works fine on my PC but I also have a new Mac and on that machine the scrollbar is totally … (read more)

I can't figure out how to make the vertical scrollbar actually usable. Firefox works fine on my PC but I also have a new Mac and on that machine the scrollbar is totally unusable on all sites, even with a stylus. I saw a couple posts about creating some custom code for this but I'm not a developer. This can't be only my problem? How do I just make it wider?

Asked by sarah.berry9 2 hours ago