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Can collections be improved

I think it would be more useful to use the collection as your own navigation. This needs to be 1. The ability to adjust the order of collections 2. Can purchase and adjus… (read more)

I think it would be more useful to use the collection as your own navigation. This needs to be 1. The ability to adjust the order of collections 2. Can purchase and adjust the order of the internal website of the collection set 3. The ability to rename the names of various websites in the collection. I'm a big fan of using favorites for sites I visit frequently such as YouTube, BBC Home.... I always categorize them to make it easier to find and visit them. I know Firefox can add sites to popular sites, but these sites are out of order, all at the top, and hard to find when using them.

Asked by wddsg888 6 days ago

Account keeps deleting all emails

Hello, I'm hoping someone might be able to please help with a quick enquiry? I have had no luck contacting Thunderbird and have been referred to this support forum. I was… (read more)

Hello,

I'm hoping someone might be able to please help with a quick enquiry?

I have had no luck contacting Thunderbird and have been referred to this support forum. I was shocked to find that they don't appear to have a direct customer support address.

My service has multiple emails within thunderbird - each of them ending @timemusictherapy.co.uk. Over the last year, we created a new email for our charity strand - charity@timemusictherapy.co.uk. We have noticed over the last couple of months, that Thunderbird has wiped all emails from our inbox for this address. There seems to be no way to retrieve them and no pattern to how or why they were deleted. This has happened twice, with all emails being deleted.

There will be lots of important emails coming to this address and it is imperative that we retain them. Does anyone have experience of this problem? And how we could resolve and retrieve the emails?

Many thanks for your time and assistance.

Kind Regards,

Marc

Asked by Marc 6 days ago

places.sqlite is imcomplete

Hello, I used my firefox account to restore my browsing history after I switched to a new hard drive. I compared the contents of places.sqlite from before and after the … (read more)

Hello,

I used my firefox account to restore my browsing history after I switched to a new hard drive. I compared the contents of places.sqlite from before and after the switch. (I can do this because I made a backup of the old places.sqlite.) And I noticed that many entries of moz_historyvisits are missing in the new database. I made a graph about this, in which I am using pythons sqlite3 library to inspect the databases moz_historyvisits.visit_date column. For every visit_date I checked if it is still present in the new database or if it got lost. The pattern seems highly irregular.

Does firefox intend to maintain a complete history? By which criteria did individual history entries get lost? Is there a way to restore a complete version of my browser history from my account?

Any help is appreciated.

Asked by garrettmay 1 week ago

Last reply by garrettmay 6 days ago

Unable to change secondary email address.

I am attempting to change my secondary email address with the intent to make my new email the primary email. I have removed the old secondary email, but when I try to add… (read more)

I am attempting to change my secondary email address with the intent to make my new email the primary email. I have removed the old secondary email, but when I try to add the email address that I want. I get an error message saying that the email already exists. I note that in the Firefox account dialog the secondary email address is blank.

I did sign up for Firefox VPN using the email address that I'd like to use and so that's a possible reason. I just don't know how to fix it. Note; I'm no longer planning to use Firefox VPN. I wonder if perhaps there's a way to cancel/delete that account.

Yours Not the sharpest tool. (I feel like I'm not the sharpest fool.)

Asked by Not the sharpest tool 6 days ago

Problem with appearance of aplusnet email in Firefox on my iMac

'bold text'Problem with appearance of aplusnet email on my iMac running macOS Big Sur 11.2.3. For no apparent reason, everything in the Firefox window displaying this e… (read more)

'bold text'Problem with appearance of aplusnet email on my iMac running macOS Big Sur 11.2.3.

For no apparent reason, everything in the Firefox window displaying this email application appears about one-fifth or less of normal size. (See attached screen shot.) Everything, meaning text fonts, graphics, etc. No other Firefox window or tab similarly affected. I tried restarting the application. And then restarting the computer, then Firefox, then the aplusnet email. No soap. Not responsive to changing the font size.

No idea how this happened, but it’s rendered the email unreadable on Firefox. I'm running Firefox Browser 87.0. Thanks very much for your help.

Asked by m55 5 days ago

YouTube videos that are opened in a new tab (right click->open in new tab), don't start automatically

So, the problem is exactly what the title describes. Videos would start playing immediately upon opening in a new tab. The issue appeared a couple days ago. I haven't cha… (read more)

So, the problem is exactly what the title describes. Videos would start playing immediately upon opening in a new tab. The issue appeared a couple days ago. I haven't changed any settings in firefox or in YouTube. Also, a friend of mine tried on his own computer to play videos in a new tab using chrome and the same thing happened, videos don't start. I guess it's a YT problem, but I would like a more experienced opinion. Googling didn't help, as every result was either very old, or it had to do with browser/account settings. Any help is appreciated, thanks a lot in advance!

Asked by arxidamparotramparifas 5 days ago

Firefox losing history

I never delete history! But I noticed this since long time ago, e.g. I want to go on a website - I was recently on (if I closed it already) but it is not in immediate sea… (read more)

I never delete history! But I noticed this since long time ago, e.g. I want to go on a website - I was recently on (if I closed it already) but it is not in immediate search history - it happened to me multiple times!

Also now: I was searching for one keyword a lot, like 50 times and in history are barely like 7 hits. No idea why it is not there!!!

Please help.

Asked by empleat 5 days ago

My mail get a turning multicollar boble when

My mail get a cuicilar-turning multicollar boble when I try to add a file, when I answer a mail. Why? I have to lock down my computer to get the turning boble to disapire… (read more)

My mail get a cuicilar-turning multicollar boble when I try to add a file, when I answer a mail. Why? I have to lock down my computer to get the turning boble to disapire. best Regard Thorstein Balle

Asked by thorstein 6 days ago

Last reply by thorstein 5 days ago

how to hide fields of "All Bookmarks (Library Window)" with userChrome?

the first image shows the standard appearance https://imgur.com/m6fecHE.png the second image shows how I want it to look, I want to keep only the field name of the bookma… (read more)

the first image shows the standard appearance https://imgur.com/m6fecHE.png the second image shows how I want it to look, I want to keep only the field name of the bookmark and the field url/location https://imgur.com/nutwOWm the fields I want to hide are tags field but how i can?

Asked by charles20091903 5 days ago

Why is firefox regularly asking me to open or download a file called impression on my PC, Tablet and Mobile

As per the Subject. Why is firefox regularly asking me to open or download a file called impression on my PC, Tablet and Mobile. Has only started occurring over the last… (read more)

As per the Subject.

Why is firefox regularly asking me to open or download a file called impression on my PC, Tablet and Mobile.

Has only started occurring over the last Month or so

Asked by garry13 1 week ago

Last reply by garry13 5 days ago

Routes for donations; explanation wanted.

What is the nature of the "Disconnect" agency whose solicitation appears as a tab page from Firefox requesting donations? Please explain who is "Disconnect." From the web… (read more)

What is the nature of the "Disconnect" agency whose solicitation appears as a tab page from Firefox requesting donations? Please explain who is "Disconnect." From the web address it is not clear what the connection is with Mozilla. What is the difference between donating via the "Disconnect" and donating via the route provided under the "about Firefox" menu item? Presumably "Disconnect" is servicing Mozilla, yet I am wishing that relationship and security to be clarified more convincingly before contributing by that route. Thanks for responses.

Asked by elket 4 days ago

Last reply by elket 4 days ago

right click on mouse doesn't show fonts

for some reason, right clicking doesn't show the fonts. so i have to guess where 'new tab' is or whatever. i switched my firefox and my computer to light mode and it stil… (read more)

for some reason, right clicking doesn't show the fonts. so i have to guess where 'new tab' is or whatever. i switched my firefox and my computer to light mode and it still doesnt show. im not sure if the problem is a firefox setting [because youtube shows font when i right click a video but not in my home youtube page] or if it's my computer setting.

Asked by AutobotsKickAft 4 days ago

Tiny icon

Hello, I recently downloaded and started using Firefox on macOS Big Sur 11.2.3. I keep getting a TINY firefox icon in the doc that is not clickable (screenshot attached).… (read more)

Hello, I recently downloaded and started using Firefox on macOS Big Sur 11.2.3. I keep getting a TINY firefox icon in the doc that is not clickable (screenshot attached). Using this fix (kill Dock) will remove it but I don't really want to be doing that every day and I'm wondering what causes this tiny icon. Is there something I can do to stop this from happening? Or is it serving some very important function that I don't know about? I appreciate any guidance. Thanks!

Asked by matuzaj 4 days ago

Message box concerning purging deleted msgs is back after latest update

See the attached picture. Message box concerning purging deleted msgs is back after latest update. I want to be able to clear the trash manually. This just showed up afte… (read more)

See the attached picture. Message box concerning purging deleted msgs is back after latest update. I want to be able to clear the trash manually. This just showed up after the latest update.

I have seen in the past that people were wanting to know the same thing, but following the solutions from back in time don't work because too many things have changed.

Sooooo, how do I turn this off ?

I am running 78.9.1 (32-bit)

Asked by dcook6 6 days ago

Last reply by dcook6 4 days ago

Clientbug UID Fetch Command is not valid in this state

Something happened in November of 2020 with Thunderbird retrieving AT&T mail and AOL mail. Getting different CLIENTBUG messages, messages contantly re-downloading, m… (read more)

Something happened in November of 2020 with Thunderbird retrieving AT&T mail and AOL mail. Getting different CLIENTBUG messages, messages contantly re-downloading, must restart Thunderbird 50 or more times in a day unti it starts semi-working. I have been searching online for 5 months for a solution and have tried all suggestions I found. I can add that I installed Thunderbird (78.9.1) on a different PC that Thunderbird had never been installed on, added my accounts, and had the exact same problems. Problems are on 1 AOL account and 1 AT&T account. I have other AOL accounts and other AT&T accounts that do not have problems. I'm begging for a solution as I do not want to give up Thunderbird that I have been using for many years and have made several donations. I am using Thunderbird version 78.9.1. I can also mention that I have the same problems on the latest beta Thunderbird.

Asked by Madmethod 4 days ago

Memory leak in Firefox.

I am a software engineer. I love Firefox but I believe that a memory leak may have developed. The problem goes back a couple of months. I have one instance of Firefox… (read more)

I am a software engineer. I love Firefox but I believe that a memory leak may have developed. The problem goes back a couple of months. I have one instance of Firefox open with three tabs opened but the task manager shows a large number of instances of Firefox being open and using a lot of memory. Currently there are nine instances of Firefox shown in the task manager. Look at the screen shot of the task manager that I uploaded.

I often have a lot of tabs open but I rebooted and opened a new instance of 

Firefox with only 3 tabs. I did open a new private window at the same time as the session I explained above but then I closed the private window. The memory leak might be the private window remaining in memory after it was closed. My OS is Windows 7. Yeah I know MS has stopped supporting it but I hate up dating the OS.

Thanks, Bill Smith

Asked by Bill 4 days ago