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Personal Trash vs. Local Folder Trash

Somehow I moved many messages from [my account’s] Trash to Local Folders Trash and would like to restore them on a folder scale rather than moving each message - one by o… (read more)

Somehow I moved many messages from [my account’s] Trash to Local Folders Trash and would like to restore them on a folder scale rather than moving each message - one by one. Nothing has been lost, just moved to an out of the way place. Thanks.

Asked by M Tom 4 months ago

Answered by Matt 4 months ago

  • Solved

Why does ThunderBird copy deleted email text to the clipboard? Any way to stop it?

When using ThunderBird to write an email message, if I delete part of the message, ThunderBird automatically places the deleted text in the Windows clipboard. Is there an… (read more)

When using ThunderBird to write an email message, if I delete part of the message, ThunderBird automatically places the deleted text in the Windows clipboard. Is there any way to stop this behavior?

Asked by gwen32539 4 months ago

Answered by sfhowes 4 months ago

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Thunderbird will not shut down before master password is entered

I am having problems with the master password addressed elsewhere. However I am stuck with a master password I cannot remove until I send more details. Meanwhile, if I tr… (read more)

I am having problems with the master password addressed elsewhere. However I am stuck with a master password I cannot remove until I send more details. Meanwhile, if I try to open Thunderbird, perhaps by mistake it requests the password. If I do not enter the master password Thunderbird will not shut down, and I have to use Task Manager to kill the process. If I try to close, it simply asks for the password and remains part open until I kill it.

Asked by old_nic 1 month ago

Answered by Matt 1 month ago

  • Solved

Performing Message Search based on other header fields

I've searched the support knowledge base and read through every help item I can find using the terms search, email and headers, but am not finding anything about whether … (read more)

I've searched the support knowledge base and read through every help item I can find using the terms search, email and headers, but am not finding anything about whether it is possible to search for specific emails based on data in email headers other than Subject, From, and the message body. I am hoping there is a way to search other email header fields such as Reply-to, Received, Return-Path, and Message-Id. Maybe others as well.

Is there a way to do this? If not, I would like to suggest it as a improvement for both the Global Search as well as the Quick Search functions.

Currently running Thunderbird 115.3.1.

Thanks!

Asked by tomigo 4 months ago

Answered by sfhowes 4 months ago

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  • Archived

Firefox, bookmark-bar

In the bookmark-bar in my Firefox-installation contains the soft-button for the function "Import bookmarks". I do not need this function always showed in the bookmark-bar… (read more)

In the bookmark-bar in my Firefox-installation contains the soft-button for the function "Import bookmarks". I do not need this function always showed in the bookmark-bar. How can i remove it ?

Asked by chsf1 1 year ago

Answered by cor-el 1 year ago

  • Solved

I want to create a user and move everything into that account

So, since I started using Linux I've run as root. I know, I know, I'm not supposta, but I have. Only ever had two problems: once someone managed to download a picture o… (read more)

So, since I started using Linux I've run as root. I know, I know, I'm not supposta, but I have. Only ever had two problems: once someone managed to download a picture of his boat, and a while back someone hacked my facebook PW. Anyway perhaps it's time I trod the straight and narrow path, so I'm going to start using my user Linux account. Is there a recommended doc for how to move *everything* from my existing root TB account to my user account? Or can the account be shared? I'm hoping to be able to grab my mail from the same provider with no issues, see the same folders, same preferences ... everything.

Asked by rayandrews 3 weeks ago

Answered by christ1 3 weeks ago

  • Solved

from address displaying wrong

TB for Linux vs 114.6.0 (64 bit) Apparently I made a typo somewhere and now the from address for a certain account is displaying an 'n' instead of an 'm'. So far I have … (read more)

TB for Linux vs 114.6.0 (64 bit) Apparently I made a typo somewhere and now the from address for a certain account is displaying an 'n' instead of an 'm'. So far I have had to change it by customizing the 'from' address each time. Where do I go to correct my mistake permanently? Thank you !!

Asked by see3ducks 2 weeks ago

Answered by david 2 weeks ago

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  • Archived

Icon Firefolx on the screen

Since a while I have the browser MS Bing, if I click on the icon Firefox on my screen. My latest Firefox Version dated from the 7th January 2022 (x64 de). What is the pro… (read more)

Since a while I have the browser MS Bing, if I click on the icon Firefox on my screen. My latest Firefox Version dated from the 7th January 2022 (x64 de). What is the problem? Regards, Erwin

Asked by rueduscheid 2 years ago

Answered by cor-el 2 years ago

  • Solved

Emails look weird in all my folders in Thunderbird

Since the update my emails all look incredibly weird in Thunderbird. Right now it has who the email is from with the subject below it and now, all the way to the right, i… (read more)

Since the update my emails all look incredibly weird in Thunderbird. Right now it has who the email is from with the subject below it and now, all the way to the right, it has when it was sent. I used to be able to see more information and it was easier to view. As I use this for work, as our work server is horrendous, I really could use some help. I have looked over my option in View but that has not helped much.

Asked by C.K. Lichenstein II 3 months ago

Answered by david 3 months ago

  • Solved
  • Archived

Stop with the unannounced updates

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox bec… (read more)

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox because of unannounced updates.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]


Asked by Michael Rohwedder 1 year ago

Answered by Chris Ilias 1 year ago

  • Solved

Address bar suggestions - new behaviour, huge problem!

Help! I just installed the latest Firefox 120.0 and I have a huge problem: I work a lot with the address bar. I type a few characters and choose a URL from my history th… (read more)

Help! I just installed the latest Firefox 120.0 and I have a huge problem:

I work a lot with the address bar. I type a few characters and choose a URL from my history that I need to work with, then modify that URL by typing or pasting, to get the address I need. Now, I can't do that. Either I accept the full URL suggested or I must type a completely new one. That's a huge obstacle for me. I absolutely need to work with, i.e. select and modify, URLs that I have previously visited.

Please tell me there is a way to do this!

Asked by UNjobsMedia 3 months ago

Answered by UNjobsMedia 3 months ago

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Cannot setup account

Hi, I have just had to reinstall Windows. Now when I try to set up my account in Thunderbird it says it recognises my details but is unable to login at server. If I go to… (read more)

Hi, I have just had to reinstall Windows. Now when I try to set up my account in Thunderbird it says it recognises my details but is unable to login at server. If I go to hotmail.com on my browser I can login with no problems. Any suggestions? Thanks.

Asked by john.wafford 2 months ago

Answered by Matt 2 months ago

  • Solved

Firefox has taken over PDFs

In the last few days whenever I download a PDF file instead of it being displayed in my default PDF read Firefox (version 121.0.1) takes over and displays the contents of… (read more)

In the last few days whenever I download a PDF file instead of it being displayed in my default PDF read Firefox (version 121.0.1) takes over and displays the contents of the file. I do not want this, I prefer my PDF reader! How do I stop Firefox trying to take over this function? (other than converting to Chrome)

Asked by Tony 2 months ago

Answered by Tony 2 months ago

  • Solved

where are the default search engine query string urls stored

I have decompressed the search.json.mozlz4 file from my Firefox Profile and found the contents to be: { "version": 9, "engines": [ { "id": "goog… (read more)

I have decompressed the search.json.mozlz4 file from my Firefox Profile and found the contents to be:

{

   "version": 9,
   "engines": [
       {
           "id": "google@search.mozilla.orgdefault",
           "_name": "Google",
           "_isAppProvided": true,
           "_metaData": {}
       },
       {
           "id": "wikipedia@search.mozilla.orgdefault",
           "_name": "Wikipedia (en)",
           "_isAppProvided": true,
           "_metaData": {}
       },
       {
           "id": "bing@search.mozilla.orgdefault",
           "_name": "Bing",
           "_isAppProvided": true,
           "_metaData": {}
       },
       {
           "id": "amazon@search.mozilla.orgde",
           "_name": "Amazon.de",
           "_isAppProvided": true,
           "_metaData": {}
       },
       {
           "id": "ddg@search.mozilla.orgdefault",
           "_name": "DuckDuckGo",
           "_isAppProvided": true,
           "_metaData": {}
       },
       {
           "id": "ebay@search.mozilla.orgch",
           "_name": "eBay",
           "_isAppProvided": true,
           "_metaData": {}
       },
       {
           "id": "amazondotcom@search.mozilla.orgdefault",
           "_name": "Amazon.com",
           "_isAppProvided": true,
           "_metaData": {}
       }
   ],
   "metaData": {
       "useSavedOrder": false,
       "locale": "en-US",
       "region": "CH",
       "channel": "aurora",
       "experiment": "",
       "distroID": "",
       "appDefaultEngineId": "google@search.mozilla.orgdefault"
   }

}

I'm perplexed because I don't see any trace of search engine query strings! Where is this data stored?

Asked by Olivier de Broqueville 2 months ago

Answered by cor-el 2 months ago

  • Solved
  • Archived

Gmail PW not accepted by TB

Never had this problem before. Same PW for Gmail but now TB doesn't accept it. I can get my Gmail only through a browser with that same PW.

Asked by arbrus 1 year ago

Answered by arbrus 1 year ago