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TB ver 115.2.2 Issue

'Recently updated to TB Ver 115.2.2 and certain older emails won't open(13:20-15:04)? Newer email do open(16:09)...? Total of 7 emails can't be viewed...? Peculiar that … (read more)

'Recently updated to TB Ver 115.2.2 and certain older emails won't open(13:20-15:04)? Newer email do open(16:09)...? Total of 7 emails can't be viewed...? Peculiar that the attached screenshot shows 15:04 email time stamp, but the header shows 09:06?

Asked by Brawlman 1 year ago

Answered by Matt 1 year ago

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Firefox takes me to site with different language

When visiting HP.com - US-English site and signing in to my account, it opens fine - in English - but if I click on links, it connects to sites in a different link. I tri… (read more)

When visiting HP.com - US-English site and signing in to my account, it opens fine - in English - but if I click on links, it connects to sites in a different link. I tried it on Microsoft Edge and it worked fine. It's only on Firefox that I have the problem.

Asked by cathy38 1 year ago

Answered by cor-el 1 year ago

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Dates for help articles

It would be great if you would include posting date and/or date reviewed to all help articles. It helps very much in knowing whether a help article pre-dates the version … (read more)

It would be great if you would include posting date and/or date reviewed to all help articles. It helps very much in knowing whether a help article pre-dates the version a user has installed, and in deciding which of similar articles is the most recent, etc. Thanks for considering this!

Asked by libcub1 1 year ago

Answered by Matt 1 year ago

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Themes

Dear Mozilla I wrote to you earlier today about a problem i am having with themes.I change themes quite frequently and have a lot of them on my list. After opening and c… (read more)

Dear Mozilla

I wrote to you earlier today about a problem i am having with themes.I change themes quite frequently and have a lot of them on my list. After opening and closing the browser once or twice the list of themes no longer shows what each theme looks like. I reset Firefox and the image of each theme reappears. It's quite tedious as i said to have to do this once or twice a day. Is this problem occurring because i have too many themes on the list?. I have turned off all other extensions and the same problem keeps happening. I don't know what to do.


/edit: Please put a space after periods as there were unintended links.

Asked by pmj 1 year ago

Last reply by James 1 year ago

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Email not deleted on server

When I delete a message permanently from the recycle bin it don't disappear from the server (and my mail account overflow). This started after the latest bigger update a … (read more)

When I delete a message permanently from the recycle bin it don't disappear from the server (and my mail account overflow). This started after the latest bigger update a few weeks ago. I'm using the Swedish version, Version 115.4.2, and IMAP protokoll Best Olle

Asked by olle.lindeberg 1 year ago

Answered by Toad-Hall 1 year ago

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No address books even after restoring abook.mab and history.mab to ROAMING profile folder

I recently had to do a clean install of Win11 - I kept a copy of all my appdata and restored abook.mab and history.mab to the profile folder designated by TB but still no… (read more)

I recently had to do a clean install of Win11 - I kept a copy of all my appdata and restored abook.mab and history.mab to the profile folder designated by TB but still not seeing any address books. I looked at the mab files and they look OK. Any suggestions on what I might have missed are appreciated. Thanks! Screen shots attached

Asked by benniegibson56+mozilla 1 year ago

Answered by sfhowes 1 year ago

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2 internet Service providers

I had a service provider in Montreal Quebec citenet.net , My firefoxe account was with them , I would like to move my account using my google email on an other internet s… (read more)

I had a service provider in Montreal Quebec citenet.net , My firefoxe account was with them , I would like to move my account using my google email on an other internet service provider in ste-Marguerite du Lac Masson Quebec how can I do that ?

Asked by Georges 3 years ago

Answered by cor-el 3 years ago

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Email signature will not display image

Hello, My email signature does not work properly in Thunderbird. I'm using the html code shown below and in the attached screen shot image, and while the text displays pr… (read more)

Hello, My email signature does not work properly in Thunderbird. I'm using the html code shown below and in the attached screen shot image, and while the text displays properly, the image never displays (also shown in screenshot image). I tried a bunch of things I found in help for related threads, but nothing has worked so far. I have no issues with my signature in Google mail on my desktop or Apple mail on my iphone. It works perfectly on those email client. I'm using 115.6.0 with Build ID 20231215200246 on a Macbook Pro. Please advise.

SUE GEORGE (she/her)

Vice President

540.746.8468

<a href="mailto: sue.george@bikeflights.com" target="_blank">sue.george@bikeflights.com</a>

Asked by Sue George 1 year ago

Last reply by Sue George 1 year ago

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asked but not answered yello bar at bottom of drafts

I know i have asked this already but i did not receive an answer of a solution and id really like someone to help me with this. It is a duplicate question but again … (read more)

I know i have asked this already but i did not receive an answer of a solution and id really like someone to help me with this. It is a duplicate question but again no answer and id really like one . i want to remove it please do not tell me toget a new profile and lose everything i have. there has to be another way

Asked by Mary 1 year ago

Last reply by Mary 1 year ago

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Can't access Thunderbird mail since today's update 9/18/23

I downloaded the new Thunderbird version today and my mail folders are gone. Clicking on the mail icon does nothing. I've checked view-all folders. Nothing. It's auto… (read more)

I downloaded the new Thunderbird version today and my mail folders are gone. Clicking on the mail icon does nothing. I've checked view-all folders. Nothing. It's automatically downloading email, but I can't see what it's downloaded. Luckily, I can still get into my address book. Also, luckily, I have web access to my six accounts, but I have to check each separately. Help!

Asked by DorothyJ 1 year ago

Answered by DorothyJ 1 year ago

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Authenctication problem

I get the error message "Authentication fault.... while connecting server imap.gmail.com" with one of the two gmail-adresses. With my email there is no problem, with the … (read more)

I get the error message "Authentication fault.... while connecting server imap.gmail.com" with one of the two gmail-adresses. With my email there is no problem, with the address of my wife I get that error message, everything look OK or similar with my emailconfiguration... I really do not see where the problem is....

Please help

Kr, Luc

Asked by lucvanhoorebeke 1 year ago

Answered by lucvanhoorebeke 1 year ago

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Remove history

I accidentally transposed two letters in an email address I sent. Now, every time I want to write to that address, both the correct and incorrect choices show up in the … (read more)

I accidentally transposed two letters in an email address I sent. Now, every time I want to write to that address, both the correct and incorrect choices show up in the address bar. How can I get rid of the incorrect one?

Asked by DorothyJ 1 year ago

Answered by christ1 1 year ago

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Odd characters

Is there any solution for the problem shown in the attached picture? Those odd characters could they be a configuration or virus problem? I am using a Mac OS.

Asked by JAPPEREZ 2 years ago

Answered by cor-el 2 years ago

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Where are my Lost emails and pass word unrecognized after installing 115.

After I installed the latest up grade 115 I have lost all the old emails in my inbox, sent, and trash as well as the ability to use TB as I can't sign in. I get the foll… (read more)

After I installed the latest up grade 115 I have lost all the old emails in my inbox, sent, and trash as well as the ability to use TB as I can't sign in. I get the following prompt when trying to use my account. "Sending of password for user ****@att.net did not succeed. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later", and then a prompt to "Enter your password" which does not work, although the pass word shows up in"passwords". The TB account works fine in the Yahoo web account, but I don't keep anything there on a daily basis. The web TB account lets me send and receive mail normally. I haven't changed my configuration ,password or uninstalled TB. My G mail works normally.

Asked by Bob9754 1 year ago

Last reply by Wayne Mery 1 year ago

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Thunderbird Address Book

Why does my Thunderbird Address Book look such a mess? (Screenshot attached). Thanks. kinsale@talktalk.net

Asked by kinsale2 1 year ago

Answered by kinsale2 1 year ago