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unable to set live email on thunderbird

Hello When I try to connect to my live email on thunderbird for the first time, it tells me that my username or password is incorrect. I am sure they are correct I can c… (read more)

Hello

When I try to connect to my live email on thunderbird for the first time, it tells me that my username or password is incorrect. I am sure they are correct I can connect to other apps and webmail. I saw someone with the same issue telling he has the double authentication activated on live email, which is my case aswell. Anyone can confirm if thats the issue and how to fix it please. Removing the double authentication from my email is not a desirable option.

Thanks

Asked by latouchent.david 5 months ago

Answered by latouchent.david 5 months ago

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Firefox adds national suffix to the website

Hi, I live in Switzerland. When I type website address: https://www.pokemon.com Firefox changes it constantly (and instantly) to: https://www.pokemon.com/de/ which is us… (read more)

Hi,

I live in Switzerland. When I type website address: https://www.pokemon.com Firefox changes it constantly (and instantly) to: https://www.pokemon.com/de/ which is useless to me because I don't know German.

Could you help me with that?

Asked by malecek1 1 year ago

Answered by cor-el 1 year ago

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HISTORY column with my data (vertical) located on side under toolbar was deleted by FIREFOX. Want this set-up back. View is as in opening emails...all folders on left in vertical, not on TOOLBAR . It's not displaying all history.

my vertical column HISTORY under the toolbar has been deleted by FIREFOX. Want all data in History on the right be displayed on left always visible when opening FIREFOX.… (read more)

my vertical column HISTORY under the toolbar has been deleted by FIREFOX. Want all data in History on the right be displayed on left always visible when opening FIREFOX.

This is FIREFOX'S error; fix it.

Asked by kathy 4 months ago

Last reply by Paul 4 months ago

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inoperable -- will not open bookmarks -- will not respond to search or address entered manually

A few hours ago, when I woke the computer from overnight sleep, Firefox (fully updated) was suddenly completely unresponsive. It is not an Internet issue. As you see, Ed… (read more)

A few hours ago, when I woke the computer from overnight sleep, Firefox (fully updated) was suddenly completely unresponsive. It is not an Internet issue. As you see, Edge works fine. I'm online, but Firefox isn't.

I tried reinstalling, which appeared to work. With the new install, I was only able to open the app with the administrator option, which didn't bother me. All my bookmarks were in place and settings and extensions showed as I've had them for years. Unfortunately, all I can do with newly installed Firefox is look at it. I can enter an address manually, but no response other than showing my typing. No bookmarks will open. Browser Menu items appear to open, but mostly do not follow to their content pages.

I did get to the Mozilla troubleshooting page from the menu, and tried a refresh, which of course eliminated my security extensions and bookmarks, but had no other impact on the program. It still looks like Firefox, but is an empty shell. (See troubleshooting information pasted in place below.)

I've never seen anything like this before with any app. It has been days since my last windows update, BTW. There were no problems with it. Everything else is OK with this computer. Firefox just turned into an empty shell, but everything else is normal.

I've been using the Mozilla browser since Netscape. I strongly prefer Firefox to any other browser. I can live without it, I guess, but I won't be very happy.

Has anyone else encountered this dead Firefox situation? If so, what fixed it?

Asked by patriciacravener 4 months ago

Answered by patriciacravener 4 months ago

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Weired tabbar UI bahavior on macOS

Firefox 102.0.1 macOS 12.4 When firefox is opened the UI is normal as shown in the first screenshot. But if I clicked any menu item, the tabbar displayed in a weired way… (read more)

Firefox 102.0.1 macOS 12.4

When firefox is opened the UI is normal as shown in the first screenshot. But if I clicked any menu item, the tabbar displayed in a weired way as shown in the second screenshot.

Asked by sleetdrop 1 year ago

Answered by Chris Ilias 1 year ago

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What's the purpose of _EXT_ folder and can it be removed?

It appears in the left column after I set up my account and seems to have no purpose. Right-clicking it and selecting Delete or Rename does nothing. It shows up as a msf … (read more)

It appears in the left column after I set up my account and seems to have no purpose. Right-clicking it and selecting Delete or Rename does nothing. It shows up as a msf file in the Profiles folder but moving it to the trash has no effect because a new folder is created when I restart TB.

Asked by gh108 5 months ago

Answered by gh108 5 months ago

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Win 10 RESET PC: afterwards, I installed latest ver. FF, now logins;pswds;bookmarks are gone

Sorry for asking a question so many others have asked but I am having trouble completing fixes that were suggested. I do project research with over 25+ websites and can'… (read more)

Sorry for asking a question so many others have asked but I am having trouble completing fixes that were suggested.

I do project research with over 25+ websites and can't do without my p/words especially, but also my bookmarks. I just reset my PC Win 10 and as you know this operation cleans out everything but OEM apps.

So, I downloaded latest ver. FF but my passwords and bookmarks aren't there which I actually anticipated.

I read many posts and replie s on how to restore from old Firefox date filesbut I just don't get it (about:support, Help > troubleshooting information). I located my old FF profile easily. OK fine, now what? Instructions said to copy profile but to where? And how, exactly? Do I paste it somewhere?

Another "Reply" said to locate "Local Directory, no root", then click Paste and restart Firefox. Where is Local Directory? Is there a FF restart button?

Frustrated.

Thanks.

Asked by lewyes 2 years ago

Answered by Paul 1 year ago

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Firefox starts but does not work

Firefox starts but when I type into the search box nothing happens. My RoboForm link does not work and neither do the bookmarks. I have had to resort to using Edge to g… (read more)

Firefox starts but when I type into the search box nothing happens. My RoboForm link does not work and neither do the bookmarks. I have had to resort to using Edge to get onto the internet. Jim Klein

Asked by JimKlein 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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email wonky

thunderbird email thinks incoming are from me/strange format unable to reply/wants to save all in drafts/some give 'option' or 'edit' which usually doesn't help

Asked by cyoung 1 year ago

Answered by cyoung 1 year ago

  • Solved

Deleted IMAP Accout keeps on reappearing

I recently created an email account on Outlook.com and setup in TB. Followed prompts and mistakenly setup as IMAP. I want POP3, I like to download my messages. I dele… (read more)

I recently created an email account on Outlook.com and setup in TB. Followed prompts and mistakenly setup as IMAP. I want POP3, I like to download my messages. I deleted the IMAP account and created successfully the POP3 account. But when I exited TB and later on went back in the IMAP account reappeared and displayed in place on the POP3 account. I have tried everything I can think of. I've cleared cache/history, deleted the entire IMAP folder under my profile and removed 14 different files in my profile (e.g.cert9, Login json, prefs, etc). The IMAP account will not go away. I've probably deleted it 25 times and it just reappears.

Does anyone have any tricks to permanently removed the account? Have have no idea where the hell its picking the info up from to continuously regenerate the account. I'm using an fully updated version of TB 32-bit.

Thanks, Terry

Asked by TAJetton 3 months ago

Answered by TAJetton 3 months ago

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Adding to previous question, because I can't find it again: April Update troubles

Locking this thread.Please continue here: [/questions/1411854] Just a little while ago, I wrote about how Firefox updated and now my Gmail "stars' are gone, I cannot acce… (read more)

Locking this thread.
Please continue here: [/questions/1411854]
Just a little while ago, I wrote about how Firefox updated and now my Gmail "stars' are gone, I cannot access my work Webmail, and PBS Passport is a problem.

I forgot to mention that I play NYT Spelling Bee, and until this update, I could click on "Today's Hints" and see that page. Now a picture winks in for a second or less, and then the screen is blank.

Something is definitely haywire with Firefox if so many disparate sites are a problem, right?

Asked by Danniellerae 1 year ago

Last reply by cor-el 1 year ago

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<enter> becomes <div>

is there a way to stop Firefox 102 or even earlier versions to stop using div for line break or <enter> key press? Why is this the case ? HTML standard? … (read more)

is there a way to stop Firefox 102 or even earlier versions to stop using div for line break or <enter> key press? Why is this the case ? HTML standard?

Asked by HeavenlyFox 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Unable to install Net Gear router to initiate internet connection for my Mac Book Air.

I attempted to install a router but Mozilla sent a caution message that the brand (Net Gear) was insecure. Which brands are secure routers?>I have a Mac Book Air purc… (read more)

I attempted to install a router but Mozilla sent a caution message that the brand (Net Gear) was insecure. Which brands are secure routers?>I have a Mac Book Air purchased a few months ago and have never had internet at home. This is first attempt. Thanks.

Asked by jimgalo 2 years ago

Answered by cor-el 2 years ago

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my help

I've asked for help 3 times; how do I see those questions?

Asked by djn 1 year ago

Answered by Wayne Mery 1 year ago

  • Solved

Adding Att.net

I have an online account with ATT. That works fine online. But when I try to add it to TB, it doesn't accept the password. I tried changing it online at ATT and they acce… (read more)

I have an online account with ATT. That works fine online. But when I try to add it to TB, it doesn't accept the password. I tried changing it online at ATT and they accept the change. But TB simply won't accept it. I tried both POP3 and IMAP. Neither is accepted by TB. So where's the problem? With TB or ATT? All ATT says is that I should change my password and that TB will accept that. But it doesn't. Help

Asked by Pennsy Nut 5 months ago

Answered by sfhowes 5 months ago