Showing questions tagged: Show all questions
  • Solved
  • Archived

Are McAfee LiveSafe (on Windows 11) and Mozilla Firefox with Mozilla VPN (have and prefer) compatible?

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11… (read more)

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11 needs antivirus because it's Windows. So. How compatible are McAfee LiveSafe and Firefox with Mozilla VPN? What suggestion, if any, does Mozilla have for an antivirus program that will work well for Windows 11 but not mess with Firefox and Mozilla VPN? Thank you.

Asked by mwhesapa 2 years ago

Answered by Dropa 2 years ago

  • Solved
  • Archived

how do i add the trendmicro password manager ext to firefox

how do i add the trendmicro password manager ext to firefox . I think I have to OK the certificate, and I think i did it in the past, but I don't remember how. Elliot Tr… (read more)

how do i add the trendmicro password manager ext to firefox . I think I have to OK the certificate, and I think i did it in the past, but I don't remember how. Elliot Trester

Asked by elliot.trester 2 years ago

Answered by elliot.trester 2 years ago

  • Solved
  • Archived

Unwelcome pop-up on download

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of t… (read more)

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of the icons I use for downloading images which is frustrating. If I right click on any of the downloads one of the options is to Clear Preview Panel, so I assumed it was called Preview Panel, but help does not know about that and I can't find how to stop it coming up (it used not to until I did something, I don't know what) It's driving me crazy.

Asked by Bazza43 2 years ago

Answered by Dropa 2 years ago

  • Solved
  • Archived

No longer can I sign into gmail using Firefox, but gmail works fine using Chrome and Edge.

Is there a way that I can express my trouble using gmail in Firefox, but have the gmail accounts work fine in Chrome and Edge? In Firefox, my gmail accounts show me as LO… (read more)

Is there a way that I can express my trouble using gmail in Firefox, but have the gmail accounts work fine in Chrome and Edge? In Firefox, my gmail accounts show me as LOGGED OUT, when they are supposed to be logged in, and Firefox will not allow me to log into them again. I have 3 gmail accounts, [edited email from public] @gmail.com is my most active, but none will work in Firefox anymore, but in other browsers, they work fine. All other tabs I open in Firefox, works fine, so it's only my gmail accounts, that has trouble in Firefox. What can I do to correct this?

Thanks

Paul

Asked by cestmoila.etse.pasmoi 2 years ago

Answered by Terry 2 years ago

  • Solved
  • Archived

How do I stop that annoying url popping up at the bottom of my screen?

When I am watching a TV stream on my PC; when I hover on (some) pictures or videos, a supremely annoying pop-up url appears at the bottom of my screen. I have some learni… (read more)

When I am watching a TV stream on my PC; when I hover on (some) pictures or videos, a supremely annoying pop-up url appears at the bottom of my screen. I have some learning problems and can not figure out the 'userChrome.css' method. I can not work with long streams of multiple overlapping instruction. I am not tech savvy. I do not understand 'layers' and stuff like that. I can do the 'about:config' thing, if anyone knows whether or not if I can fix it from there, I would be eternally grateful. Thanks.

Asked by mckendrick 2 years ago

Answered by -elison- 2 years ago

  • Solved
  • Archived

Firefox Nightly Video Playback on Fedora 33

I've installed Nightly the same way I have for years on my latest Fedora 33 install—i.e., download tarball, extract into /opt, set appropriate chmod and chown, make .desk… (read more)

I've installed Nightly the same way I have for years on my latest Fedora 33 install—i.e., download tarball, extract into /opt, set appropriate chmod and chown, make .desktop file, etc.—but certain videos certain videos on certain sites refuse to play. A Fedora discussion discussion led me to think it's how Fedora 33 may sandbox apps; I haven't yet had any hits on solutions in the Fedora groups, so I thought I'd ask here, since I can't be the only one with this issue.

Any help would be greatly appreciated!

Asked by Bryan Moore 3 years ago

Answered by cor-el 3 years ago

  • Solved
  • Archived

Unable to install Net Gear router to initiate internet connection for my Mac Book Air.

I attempted to install a router but Mozilla sent a caution message that the brand (Net Gear) was insecure. Which brands are secure routers?>I have a Mac Book Air purc… (read more)

I attempted to install a router but Mozilla sent a caution message that the brand (Net Gear) was insecure. Which brands are secure routers?>I have a Mac Book Air purchased a few months ago and have never had internet at home. This is first attempt. Thanks.

Asked by jimgalo 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

very low volume when playing video's

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly return… (read more)

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly returns to a non-audible level. I have tried checking the volume settings in Windows and Firefox but nothing has helped thusfar. Please help me resolve this issue so I can go back to using my favourite browser again.

Thank you in advance!

Asked by dimitri11 2 years ago

Answered by dimitri11 2 years ago

  • Solved
  • Archived

Subtitles in picture-in-picture are duplicate

Subtitles in picture-in-picture are doubled. I've tried clearing the cache and restarting the browser but the problem persists. Site in question is Netflix (first image).… (read more)

Subtitles in picture-in-picture are doubled. I've tried clearing the cache and restarting the browser but the problem persists. Site in question is Netflix (first image). Does not happen on YouTube (second image).

Asked by Lobo 2 years ago

Answered by James 2 years ago

  • Solved
  • Archived

Windows 11, Firefox v 100.0, Change Scrollbar Width

I went into about:config and changed the following values in order to widen the scrollbar: css. scrollbar-width was true changed to false… (read more)

I went into about:config and changed the following values in order to widen the scrollbar:

css. scrollbar-width was true changed to false idget.non-native-theme.scrollbar.size.override was 0 changed to 100 widget.non-native-theme.enabled was true changed to false

Changing these values didn't widen my scrollbar. Without getting into coding, is there another way to make the scrollbar wider? (I changed them all back to the original settings when they didn't work.)

Asked by Denise 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Error message trying to launch "Search by Image", "Content scripts are not allowed on this page."

I just installed Add-on "Search by Image" with "Tin Eye". When I try to launch the program I get the Error Message, "Content scripts are not allowed on this page." How d… (read more)

I just installed Add-on "Search by Image" with "Tin Eye". When I try to launch the program I get the Error Message, "Content scripts are not allowed on this page."

How do I correct this so that it works as advertised?

Asked by kenb1 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Gmail won't switch accounts

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily. In the past few weeks, though, w… (read more)

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily.

In the past few weeks, though, when I try to switch from my primary account to the others, it just defaults back to the primary. I've purged the cache, I've signed out and signed in. This does not happen on Chrome, just Firefox, which is why I've brought it here.

If I change the URL of the mailbox

https://mail.google.com/mail/u/0/#inbox

to

https://mail.google.com/mail/u/1/#inbox

It will take me to another mailbox. I can then change that number to get to the others. But it shouldn't be that way. So ... what is going on? How do I fix it?

Asked by randee1 2 years ago

Answered by randee1 2 years ago

  • Solved
  • Archived

Auto login booby trap.

I am in the process of moving all of our passwords into 1Password. However, I discovered that my wife has her Firefox set to auto login, but can't remember her user name… (read more)

I am in the process of moving all of our passwords into 1Password. However, I discovered that my wife has her Firefox set to auto login, but can't remember her user name and password. So, although she can use it, she can't change update the password. The fact that on setup, auto login is the default makes this doubly frustrating. So, is there any way to get to the password?

Asked by tmpc 2 years ago

Answered by Chris Ilias 2 years ago

  • Solved
  • Archived

how to change background color back to white instead of black

I was just updated to version 100 and now the background in the sites I visit, ebay for example, are totally black where they used to be white. I've set my firefox theme… (read more)

I was just updated to version 100 and now the background in the sites I visit, ebay for example, are totally black where they used to be white. I've set my firefox theme to "light" as recommended in another thread, restarted my computer, but to no avail. I now have a light background/black letter tab bar but every site is black where it used to be white. Thanks for a simple answer, I'm not highly technically skilled.

Asked by bob122eight 2 years ago

Answered by user104147805413306348376805769878442569366 2 years ago

  • Solved
  • Archived

Firefox Support for Windows 7 beyond Jan 2023

It has recently come to my attention that Mozilla may not continue to support Firefox browsers installed on Windows 7 computers after Jan. 2023, when the extended support… (read more)

It has recently come to my attention that Mozilla may not continue to support Firefox browsers installed on Windows 7 computers after Jan. 2023, when the extended support for Windows 7 ends. Is that correct?

Will Firefox continue to work, but not receive security updates after that date?

Will Firefox still work on a Windows 7 computer that gets patches from 0Patch?

Thanks!

Asked by TNorth 2 years ago

Answered by James 2 years ago

  • Solved
  • Archived

Secure Connection Failed

Good day, A month ago my system froze. Firefox re-loaded and went back to a clean install with none of my settings saved. Managed to get it back to where I had it before … (read more)

Good day, A month ago my system froze. Firefox re-loaded and went back to a clean install with none of my settings saved. Managed to get it back to where I had it before with one exception: All of a sudden, when I try to log into certain web pages, even Amazon, I get this message:

Secure Connection Failed

An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

However, if I log into the website using a VPN, I have no problem! Help! Thank you VERY MUCH! Pietro

Asked by gaiusplinius 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

2 internet Service providers

I had a service provider in Montreal Quebec citenet.net , My firefoxe account was with them , I would like to move my account using my google email on an other internet s… (read more)

I had a service provider in Montreal Quebec citenet.net , My firefoxe account was with them , I would like to move my account using my google email on an other internet service provider in ste-Marguerite du Lac Masson Quebec how can I do that ?

Asked by Georges 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Where is Firefox.exe located on WIndows 10?

I'd like to add Firefox to Adobe Dreamweaver for site design viewing. When searching Windows for Firefox.exe I don't see it in Program Files or Program Files (x86). Firef… (read more)

I'd like to add Firefox to Adobe Dreamweaver for site design viewing. When searching Windows for Firefox.exe I don't see it in Program Files or Program Files (x86). Firefox is installed and used daily. Can someone tell me where it's located in Windows 10?

Asked by justin.desilva 4 years ago

Answered by cor-el 4 years ago