All Products Support Forum

Windows Vista just updated to 6.0 on this machine and another wanted to add the other machine to my sync account on this machine (mt main one) it now says I have to set up a sync account, however when I put in my email address it tells me it's in use so evidently my account is still there version 6 just has somehow forgotten all about it. I have another machine to update yet but I'm not going there until this is resolved.

Upgraded to v.6.0.1 but always opens in http://www.mozilla.org/en-US/firefox/4.0.1/firstrun/.

How can I clear the message that this is not the latest version?

I've uninstalled and reinstalled from fresh download but message still appears. Problem is only on one user account on my laptop - the other is up to date with no error message.

When I open a new tab, it automatically reveals a Bing search page when I want it to open to my Google home page. I tried altering my home page while on a blank tab, but nothing's happening. How do I fix this?

Like the question said, Firefox is not updating even when I download and install the updates. It works perfectly, but it's simply not updating. I've been stuck with 3.6. each time i launch the browser after a successful install.

One of the reason for using firefox was its ability to be up and ready to use very quickly (I was one of the earliest users. )Now Google and dare I say it int explorer seem to have the edge

when i try to install firefox again it says the computer must be restarted to finish uninstalling previous version, but when rebooted and tried again it says the same thing, What do I do?

I upgraded to Firefox 7.0.1. Now, when I select an emailed link to a website, I always receive a General Failure error message indicating that Firefox can't reach the website. In the meantime, the thin red-light progress line appears and the website comes up fine. Thee error message appears consistently but there's rarely a problem reaching a website. Any suggestions on how to eliminate the error message?

History - had Firefox 7 upgrade and had problems with ebay, they sent me a link to upload Firefox 6.0 which I did and it worked. However the next day I clicked on my Firefox icon and 'nothing' it will not open even if I right click and select open. I have tried to delete it and even upgrade to Firefox 7 through Internet Explorer but am told I need to close Firefox before I can do this. I have deleted of my exceptions list on my firewall and re-instated via the browser (as Firefox help page suggested) but I still cannot get it to open. In my list of programs it say I have Firefoz 7.0.1.4288 created 10/9/11

After checking for reports of problems with version 7.0.1, I've decided I don't want to risk the memory leak problems others have been reporting. I'd like to update to an earlier version than 7.0 (like version 5.x.x) but can't find any on the Mozilla website. Anyone know where the download for an earlier version is?

IE loads websites fine. I have tried all the suggestions from the articles of the knowledge base including checking proxy settings, editing about:config and starting in safe mode; none of which have resolved the problem.

All websites freeze when I utilize Firefox. I cannot click in any of them....Constant Contact, AOL, on-line banking. This has been happening over the last couple of weeks. Please assist. My internet explorer is fine. I prefer Firefox, but the issue needs to be cleared up.