All Products Support Forum

Hello Is there a some way to install add-on which not belongs to recommended? I'm a OGAME player and this game supports very helpful add-on called Antigame Reborn. Playing without it is weak. Of course it working great on Windows FF version, unfortunately on mobile - not. Why you blocking such possibility?

When I get an email that Thunderbird thinks is junk, does it get reported to my IMAP server (in my case, mail.com) so that THEY will know to filter any mail from that sender?

I bring up yahoo mail in firefox, enter my userid and password, then verification methods appear. However, the verification methods are unreadable. Boxes where the verification would normally appear are blank, white. I open google chrome and they are readable. What setting in firefox needs to be restored to make these verification options readable? This issue just started in the last hour in firefox.

Greetings and sorry for being a nuance but as an 78yr old computer dummy/iliterate I am hoping that there are some of you out there that can help For some time now I have been getting the following message and it is starting to wear a bit thin

Thunderbird.exe-Application Error

The Exeption unknown software exeption (0xc0000409) occurred in the application at location 0x011f77d8. click on ok to terminate the program Regards with many thanks in advance Geoff

G MAIL WILL NOT LOAD. IS THERE A VIABLE ALTERNATIVE TO GOOGLE'S G MAIL & ITS SEARCH ENGINE? PARDON THE CAPS BUT IT IS THE ONLY WAY I CAN SEE WHAT I HAVE TYPED. I AM NOT SHOUTING. THANK YOU - GPB

A short while ago, Firefox was automatically updated to 99.0.1 on my iMac running Monterey 12.3.1. Suddenly, for no apparent reason, the search engine is stuck on Amazon with no other search engine options available. I normally use Google.

Even if I go into the Firefox settings to the "Search" panel, it is showing ONLY Amazon as the available option in the pull-down menu under "Default Search Engine". In the "Search Bar" section, I have it set to "Add search bar in tool bar". But even if I set it to "Use the address bar for search and navigation", and then switch it back to "Add search bar in tool bar", Amazon still remains the only available search engine.

As a last step, I installed the "Google Search" add-on by 3Indian to see if I could get back my Google search engine, but Google still doesn't show up as an option anywhere, and I am still stuck with just Amazon.

Is this a bug in the latest Firefox build? Did the developers forget to enable something when they did this build perhaps?

SMTP connection failed, appaently without any changes made by me - neither Port 587+STARTTLS, nor Port 465+SSL/TLS succeed in making a connection - both are suggested by IONOS.

I am at a complete loss as to how to fix this failure and have tried many settings: now very frustrated by previously my very excellent email client...

I have multiple email accounts across Zoho and Gmail.

I currently use Thunderbird to view and send emails across these accounts.

Question 1: Do these emails sent and received all exist on my hard disk? In other words, if I cancel my Zoho and Gmail accounts, do I still have access to emails on these email accounts in my Thunderbird?

Question 2: If the answer to Question 1 is no, then is there a way to configure Thunderbird to make an offline copy that mirrors what is in the Zoho and Gmail accounts?

Thanks

suddenly on Thursday afternoon (4/21/22), Thunderbird could no longer retrieve mail on one of my gmail accounts. I could still send, however. when I clicked 'get messages' I got a popup: One account. All of Google. Sign in with your Google Account but it won't let me sign in-- just keeps asking for my email or phone number but enter it and it asks the same question again. at the same time, I could get mail on my other 2 gmails but couldn't send from them. a few times when I tried to send mail, I got a message about my settings. I hadn't changed any settings, they are the same for all of my 3 gmail addresses. the other two emails that couldn't send, suddenly resolved on its own today and I can send emails on them again. I have full function with gmail (on browser, phone, laptop) just not with Thunderbird on my desktop. Was there an update on Thursday that did this to me? Have you been hearing from others with this problem? Did Google do something? thanks

A) I got a new printer, but Thunderbird, when asked to print an email, sends it to the old printer address, where there is no printer now, so it hangs in the queue. How do I reset the default target printer for thunderbird? [ the Thunderbird help response was obscure and unhelpful. Something about prefs, which I could not find] {My other programs send print to the new printer successfully, so the system knows the default printer}

For background, system: Windows 10 64 bit

B) The Thunderbird mentions junk folder somewhere, but my installation does not show me a junk folder icon to look for things that might have gone to a junk folder. {One organization's email to me always disappears. I cannot see any list of whom I might have identified as Junk, and no idea how to remove them from junk, nor indeed to verify that it is going to junk} [ my futile attempt to follow obscure instuctions and "drag the junk icon to the task bar" did not succeed, either because that is out of date, or I did not get right where and what was the desired -task bar-]

hellllllllllp  !

Thunderbird on Windows 10. New problem. Every time when sending an email from Hotmail a window appears asking for my Hotmail password. Enter password and email sends. Please where and how can I enter the password once to prevent this happening every time?

Every time I close Firefox, whether normally or using Allt-F4, there is a short pause (1 - 2 seconds) then around 20 - 30 seconds of intense disk activity which locks everything else on my PC (Win 10 pro 64). If I hard shut down the pc (ie, switch off the power) there is no adverse effect on firefox after restart, so whatever it's doing is apparently unnecessary anyway. How do I cure this, it's irritating me intensely - enough to seriously consider using another browser

I have noticed that several of my e-mails from Gmail are not downloading into my Thunderbird. It's e-mails that WERE coming over fine months ago (ex. Discover statement, utility bill). They are not going Thunderbird spam or Gmail spam. I can see them in Gmail when I log in there. I hit "get messages" and they still don't come. I've added the e-mail addresses to my contacts, but it still doesn't work. Anyone have any ideas?

Running 98.02, Windows 10. Firefox keeps opening without all my tabs and other personalized information. Just a single tab or maybe 2 that have nothing to do with me. If I go to about:profiles, one of the profiles listed will (so far) have my lost information. When I recovered the first time, I quickly created a profile if the current, good configuration. However, now when the problem recurs and I go back to that profile I created, Firefox is once again a single tab of a URL I've never seen. I'm afraid I will lose everything!

BTW the first symptom was that when I clicked on a link in email (Outlook 2021), the link opened in a new Firefox window, not a new tab of the current window. This, despite telling Firefox not to do that in Settings and checking about:configuration to make sure it would not occur.

-Rick Exner

Hi

Is it possible to use some managment tool in corporate network of Thunderbird Clients? We have clients in our company deployed with one version when reinstalling workstations. As Thunderbird can be set so that it does not download the update, it is still in a state where at least it asks and the user clicks on it. The question is that is it possible to do this in some software or update center??? The point ist we dont have the control over the clients updates. We wont to release these updates for the whole company when we agree not when the users do so by accident. What often happens to us, the versions are then different and we would like to have it under control.

Imagine we replace 100 workstations a year. The version is the same. Time will pass and in 3 months it will be a mess. Is there any way to keep it in order ??? Tips on how to keep one version in a large network and then do a massive update on 100+ workstations.

This mess of various versions then causes a problem for users with different views and unnecessary problems in managing clients for administrators in our company. When we know that version 80 is good and then that 85 is good again or does not cause any problem in our environment after the tests. Then we will deploy it for everyone.

Thank you for your help Lubomir

Apparently since version 91, I have an issue with Virtual Folders.

Current version is 91.3.0

In my "Sent" virtual folder, messages sent by Gmail do not appear in the overview list.

I tried to clarify the issue: - the messages sent through my Gmail accounts do not appear in the summary list, but they appear in the detailed folders - this problem concerns all my Gmail accounts and no other accounts (laposte.net, me.com). - this problem only concerns the SENT virtual folder, not the other virtual folders - I can make all the messages sent to reappear correctly, by going to the properties of the virtual folder, then "choose" and ticking the right folders. But when I quit Thunderbird and come back, the messages no longer appear (and the checkmarks for those folders have disappeared). - I arrive at the same result by deleting in the data of Thunderbird the folder "smart mailboxes" and the file "VirtualFolders.dat": at the first launch everything works, at the second one again, the unified view for the Gmail accounts is lost (and Gmail mailboxes do not appear in the VirtualFolders.dat file, section Sent ". They appear in all other sections.) - I deleted and recreated one of my Gmail accounts, without success.

Thanks in advance for your help. Jean-Pierre