Showing questions tagged: Show all questions
  • Locked
  • Archived

Browser Performance

I asked a question earlier about being blocked from a site that I frequent while using Firefox but not when using Edge. I don't use Edge much but another difference has … (read more)

I asked a question earlier about being blocked from a site that I frequent while using Firefox but not when using Edge. I don't use Edge much but another difference has become apparent. Many of the sites like news sites an information sites seem to take longer to open than they used to on Firefox, I can see little icons going back and forth in the tab at top. Normally this lasts for ten seconds or so then the site I was after appears. I was on Edge and noted that this was not happening. I spent several minutes going back and forth and I definitely have an issue with Firefox. I have Windows 10 running on an old desktop. I use Express VPN I use BitDefender In Firefox I use Adblock Plus, Ghostery, I use Duck Duck search

Do I need a new version of Firefox or what? It says it is up to date 121.0.1 Have been using Firefox for years and not had any issues like these. Mark

Asked by markminnc 1 year ago

Last reply by Paul 1 year ago

  • Locked
  • Archived

Has ANYONE EVER RCVD HELP TO ACCESS FIREFOX ACCT WHEN PRIMARY ACCOUNT IS W R O N G ????

Now I have another question -- how does one get rid of a pc shot dead to eradicate Firefox? Anyone? Huh, No? Then I guess I am 100% correct in shooting the damned thi… (read more)

Now I have another question -- how does one get rid of a pc shot dead to eradicate Firefox?

Anyone? Huh, No? Then I guess I am 100% correct in shooting the damned thing and going off the grid to never deal with Mozilla again. Hope you all get fire-ants in your pants!

Asked by Cats2 1 year ago

Last reply by Paul 1 year ago

  • Locked
  • Archived

Thunderbird: No access to mails in Thunderbird after update

After updating thunderbird a little week ago maybe - the program began to shut down suddenly - several times. But yesterday there was no acces to mails, folders.. just an… (read more)

After updating thunderbird a little week ago maybe - the program began to shut down suddenly - several times. But yesterday there was no acces to mails, folders.. just an almost blank screen. Only the 'headers' are visibly - you know: 'Files', 'Edit' etc. is visbly. When the program did shut down, I did not get a crash-report. It was also in a strange way, because, I could see, that TB was open, but when I did try to acces it, nothing showed up. I could only restart the computer to get access to it again. But... yesterday everything was, as I have showed in the picture. I can't see any of my mails - and actually I have 10 different accounts/profiles, so it's a big problem for me, that all old mails is gone - and the new one too... Fortunately all my incoming mails are redirectet to a backup mailadress - if I had not done that years ago, I would be really f....

I have tried to open in troubles... mode - does not help....

I tried to unplug and replug the pc - no difference. I have tried to reinstall TB - now several times - no difference... The problems began with an update - I wish I could downgrade to a version, that works well... But I haven't kept the older version...

I'm an old Danish women with very little knowledge of reading and understanding complicated possible solutions - but I know how to install a program, so where can I find an older version to install, so that I can read and write an email again?

Now I have to use and old gmail-account and not my usual accounts.

I'm so sad...

BTW: it's version 115.5.2 (64-bit) - and my pc is running Windows 11

I have asked in some forums too with no luck.

Asked by ingeorum 1 year ago

Last reply by Wayne Mery 1 year ago

  • Locked
  • Archived

Themes

Dear Mozilla I wrote to you earlier today about a problem i am having with themes.I change themes quite frequently and have a lot of them on my list. After opening and c… (read more)

Dear Mozilla

I wrote to you earlier today about a problem i am having with themes.I change themes quite frequently and have a lot of them on my list. After opening and closing the browser once or twice the list of themes no longer shows what each theme looks like. I reset Firefox and the image of each theme reappears. It's quite tedious as i said to have to do this once or twice a day. Is this problem occurring because i have too many themes on the list?. I have turned off all other extensions and the same problem keeps happening. I don't know what to do.


/edit: Please put a space after periods as there were unintended links.

Asked by pmj 1 year ago

Last reply by James 1 year ago

  • Locked
  • Archived

Firefox update

Every since you update my Samsung galaxy a71 5g cellphone, mozilla firefox I don't have my collection tabs. I want them back please. PLEASE HELP ME GET NY COLLECTION BAC… (read more)

Every since you update my Samsung galaxy a71 5g cellphone, mozilla firefox I don't have my collection tabs. I want them back please.

PLEASE HELP ME GET NY COLLECTION BACK PLEASE.

It's my cellphone

Asked by ladytopaz11 1 year ago

Last reply by Paul 1 year ago

  • Locked
  • Archived

server not found

duplicate of /questions/1420552 thread Hi Firefox...I am unable to sign in to this website in the traditional way. When I attempt entry I get the following message. "Hmm… (read more)

duplicate of /questions/1420552 thread

Hi Firefox...I am unable to sign in to this website in the traditional way. When I attempt entry I get the following message. "Hmm. We’re having trouble finding that site.

We can’t connect to the server at secure.adultfriendfinder.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)".

This is the ONLY site, that I have where I encounter this issue. Technical people say that it is not on their end.

I can go to my neighbors computer and immediately gain access.

I have turned off NORD VPN...no success I have turned off Pi Hole...no success I have change search engines...no success...I use DDG on all sites...using Google or Yahoo search engines did not effect the outcome. I have refreshed FF...no success I have deleted and re-installed DDG ad on...no success I have included a screen shot of what I get when denied access.

The only way to gain entrance is to go to the "FORGOT PASSWORD" tab and put in a new password.

The irony of that is, even if I change the PW, and allowed entrance when I log out and want to re-enter I have to change the PW again

Please help me some resolve to this issue...thanks doug

Asked by Sando 1 year ago

Last reply by Medhasree Suram 1 year ago

  • Locked
  • Archived

Firefox Android

3th try My collection are not at the bottom of screen all it said is customize homepage Still know collection. Please for the last time help me. I have a Samsung galaxy… (read more)

3th try

My collection are not at the bottom of screen all it said is customize homepage Still know collection. Please for the last time help me. I have a Samsung galaxy a71 5g cellphone

Asked by ladytopaz11 1 year ago

Last reply by Paul 1 year ago

  • Locked
  • Archived

my apps need updating and virus trouble

italic textI think the virus is blocking my internal and using my sim card and I need help updating my apps or I won't have any, Google one is in for service, also the vi… (read more)

italic textI think the virus is blocking my internal and using my sim card and I need help updating my apps or I won't have any, Google one is in for service, also the virus is stopping my smaller antiviruses from working properly and keeps switching the VPN off, my apps are important though,I haven't got many left and Google is no help

Asked by Steve 1 year ago

Last reply by Paul 1 year ago

  • Locked
  • Archived

i lost the SEND icon in the upper left corner of the application i have no way to compose then send it

i have tried to reload thunderbird but still no button for SEND. i dont want to uninstall Thunderbird because i'm afraid i will lose all the files i have saved, in sub f… (read more)

i have tried to reload thunderbird but still no button for SEND. i dont want to uninstall Thunderbird because i'm afraid i will lose all the files i have saved, in sub folders Please help. i also can not reply to any thing thank you Lee Lynch

Asked by llynch1962 1 year ago

Last reply by Wayne Mery 1 year ago

  • Locked
  • Archived

EMAIL READING

I asked this but never got any response via email so will ask again. I have Thunderbird on my desktop and a laptop, both running Win 10. They both have the same rev lev… (read more)

I asked this but never got any response via email so will ask again. I have Thunderbird on my desktop and a laptop, both running Win 10. They both have the same rev level of Thunderbird. Looking at my email, if I click on a new message once it shows it as read which is what at I want.. On my desktop I have to open up every message to show it as read which is a pain. I know you can also go though and set message to showing as being read but the single click method is must faster. My laptop worked that way at one time but no longer. 80% of my new messages i know basically what is in them but want to save them so just want to show them read by the one click method which is very simple. I have compared settings and cannot find anything different between the two but obviously there is. Any suggestions on how to make the desktop work like the laptop? Single click for read. Mike [removed email from public]

Asked by Mike Greenway 11 months ago

Last reply by Matt 11 months ago

  • Locked
  • Archived

TB 112.30 on july 7 update lost myfolders

on July 7 the new update for TB 112.30 wrote over my version and became a new install, I asked about solution and someone recommended reload TB..no help , I have been ho… (read more)

on July 7 the new update for TB 112.30 wrote over my version and became a new install, I asked about solution and someone recommended reload TB..no help , I have been hoping for a new update to correct what ever clobbered my folders on 7/7.and blocked my access to email server - ATT now at ver 115, still no folders. realized today 8/2 I needed a secure Key for ATT email - got that and at least was able to connect and download email . any idea how I can restore the version before july 7 ?

Asked by Tommac207 1 year ago

Last reply by Wayne Mery 1 year ago

  • Locked
  • Archived

Can I pay for real person suport?

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at h… (read more)

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome.

Asked by MikeSr 1 year ago

Last reply by Paul 1 year ago

  • Locked
  • Archived

Thunderbird Inbox on the Cloud?

I need to use Thunderbird on more than one computer... How do I store my Inbox in the cloud where it is can be used by both T-bird clients?

Asked by jlburch 1 year ago

Last reply by Paul 1 year ago