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  • Archived

WEBSITE FEATURES NO LONGER WORKING (BUT STILL DO WITH MS EDGE!!)

Hi, My wife & I have used Firefox for some considerable time now and like it a lot. However, we have been having trouble with Firefox recently and wonder if you are a… (read more)

Hi,

My wife & I have used Firefox for some considerable time now and like it a lot.

However, we have been having trouble with Firefox recently and wonder if you are aware of this. It manifests itself in a very subtle way with only some FEATURES of a particular website not operating, (but no ‘warning’ messages whatsoever).

To begin with, I was at a loss to understand why something didn’t work but, now that this has happened to me on THREE different websites (with features that work perfectly well under MS Edge!), I have come to the conclusion that Firefox is the only “common denominator”.

The first problem was with https://www.parcel2go.com. They have a “Live Help” (Chat) feature. It no longer works with Firefox!

The second was with https://account.patientaccess.com. Try to order “repeat prescriptions” and all is well – until you hit “send”. It no longer works with Firefox!

Today, I have discovered that with https://www.bt.com I am now longer able to access my BT email accounts. Furthermore, they also have a “chat” facility – except that is now also ‘invisible’ to Firefox!

I have seen mention that DuckDuckGo (which I also use) might be involved here?

What’s happened?!!

Asked by goshjm 6 months ago

Last reply by CraigS26 6 months ago

wordle

Wordle does not work properly on FireFox. It does not recognize characters that I enter as valid characters in the solution of the day. This occurs quite frequently. … (read more)

Wordle does not work properly on FireFox. It does not recognize characters that I enter as valid characters in the solution of the day. This occurs quite frequently.

Asked by jholder98 4 months ago

Last reply by FredMcD 4 months ago

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However… (read more)

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

Asked by Hbarhorse 3 months ago

Last reply by Dropa 3 months ago

Where did attachments go?

When double-clicking on an attachment, Thunderbird used to put a copy in my downloads folder but, since a recent update, this no longer happens and I cannot find where th… (read more)

When double-clicking on an attachment, Thunderbird used to put a copy in my downloads folder but, since a recent update, this no longer happens and I cannot find where the attachment is?

This is despite having the "save files to" set in preferences.

MacOS Monterey; MacBook Pro; Apple M1

Asked by Spycatcher007 2 months ago

Thunderbird 91.11.0 (64-bit) will not accept the gmail password. In Gmail on line and in other email apps works OK. A bug ?

Thunderbird 91.11.0 (64-bit) will not accept the gmail.com password. in Gmail on line and in other email apps the same password works OK. A bug ? Every time I open Thun… (read more)

Thunderbird 91.11.0 (64-bit) will not accept the gmail.com password. in Gmail on line and in other email apps the same password works OK. A bug ?

 Every time I open Thunderbird is coming with this prompt : "Enter your password for *@gmail.com o imap.googlemail.com".   I enter it and it pops with "Login to server imap.googlemil.com with username *@gmail.com filed."   & the process repeats itself 

I have three account active in Thunderbird and the gmail account is the only one with this issue. It appeared about a month ago and can not solve it. Same password works OK on the tel, , messenger, Pad etc. Any suggestions ?

Thank you!

Asked by Claudiu 2 months ago

Filter Emails that have an invite.ics attachment (calendar invites and updates)

I am trying to migrate from Gmail to Thunderbird, however there is something I have not been able to replicate. In Gmail, when I create a filter, I can say: filename:invi… (read more)

I am trying to migrate from Gmail to Thunderbird, however there is something I have not been able to replicate.

In Gmail, when I create a filter, I can say: filename:invite.ics (or even filename:invite) and it will filter all emails with an invite.ics file.

How can I do that in Thunderbird? Thanks!

Asked by Kwanbis 2 months ago

Since recent update, probably to 102.0 (64-bit) I have lost a "Sent Mail" folder

I used to have to folders on my IMAP email address with 2 folders for sent mail, one called "sent" and one called "sent mail", I don't know why but it seemed to work and … (read more)

I used to have to folders on my IMAP email address with 2 folders for sent mail, one called "sent" and one called "sent mail", I don't know why but it seemed to work and copies of emails went to either one seemingly at random but mainly into "Sent Mail". since the last, I think, update the "Sent Mail" folder with its emails has disappeared. Can I get it back or has it gone completely?

Asked by chrisardy 2 months ago

Application Error

Every time i start Thunderbird i get this message, if i press ok Thunderbird will start normal. What can i do?

Asked by Litec 2 months ago

Missing emails

I have a folder where I save my holiday insurance quotes etc. but they have disappeared for some reason, I obviously may have done something I shouldn't. I have navigated… (read more)

I have a folder where I save my holiday insurance quotes etc. but they have disappeared for some reason, I obviously may have done something I shouldn't. I have navigated to users\grahame\appdata\roaming\thunderbird\profiles where there is a folder named Insurance.sbd and within is a file called Holiday and Holiday.msf I opened Holiday in notepad and it appeared to contain details of my quotes which I would like to retrieve. Any help would be appreciated. Thankyou, Grahame.

Asked by grahame5 2 months ago

unable to properly close multiple email tabs

when i have multiple email tabs open, i can easily close the first one by clicking the "x", however when the next tabs slides over, clicking the "x" again does nothing, i… (read more)

when i have multiple email tabs open, i can easily close the first one by clicking the "x", however when the next tabs slides over, clicking the "x" again does nothing, i can see the "click" animation easily, so the click is being registerd, but the tab doesn't close. I am forced to move my mouse away, and then go back to close the tab, I have do this for every tab that i want to close, instead of simply keeping my mouse in the same place and closing each with a single click

Asked by secondary2469 2 months ago

Firefox cannot access many websites

Further to my post about Firefox not connecting to websites. We use Norton 360 for virus control. Nothing has changed there. When searching the net for information Firefo… (read more)

Further to my post about Firefox not connecting to websites. We use Norton 360 for virus control. Nothing has changed there. When searching the net for information Firefox for the last month is unable to access many websites. This only happens with Firefox. Something has changed and I cannot find out what it is so that I can correct it. The settings for microsoft edge are the same and it does not happen with it. I've tried resetting it,deleting and reinstalling but nothing changes.

Asked by John 2 months ago

Last reply by user104147805413306348376805769878442569366 2 months ago

V 9 - 10 upgrade all folders dont display

I had to manually upgrade to v 10 After install all folders down the left pane dont display (is empty) - and the folder pane options (3 dots) does nothing when clicked. I… (read more)

I had to manually upgrade to v 10

After install all folders down the left pane dont display (is empty) - and the folder pane options (3 dots) does nothing when clicked.

I can find emails with search and when I open in 'troubleshoot mode' and they all are displayed perfectly - and seemingly all functions as normal

I deleted all add ons and that did not help - but as stated above - troubleshoot mode without clicking add ons or reset toolbars and controls - continues to work.

Being cautious it might mess up something else - I did not choose 'reset toolbars and controls' yet - thought to post here first.

thanks for any suggestions

Asked by gl6 2 months ago

web Browsers Icon (ico)

Hello, Every since the last 2 updates. When I drag and drop a web site from browser into a folder, the ico that is attached to the website are super super tiny now. They … (read more)

Hello, Every since the last 2 updates. When I drag and drop a web site from browser into a folder, the ico that is attached to the website are super super tiny now. They were not before. I have been forced to make Icon (ico) myself from the website Logo (if they can be found) I have attached a picture. The bottom Link is how it now comes out from Firefox (Mozilla browser) since the last 2 upgrades. The top one with the folder "new folder" is how it SHOULD be, but I had to make this ico myself and exchange it out. - this happens to EVERY file I drag and drop. The second photo - the one with family group etc. The top link one is how always use to be the bottom link is how it now comes out. - See how small it has become.

How can I put it back to the top one. - only way I have been to fix this is to exchange it with my own (made) icon - and with this FK (Familykin) one, I can not find a logo clipart to replace it. (which I have been using lots of , as I do my geneology of famous people). Please help me laurie O (Sweden), ps, I prefer english.

Asked by LaurieO 2 months ago

  • Solved

How to use Gmail alternative emails with Thunderbird?

Description: I have a gmail account "abc@gmail.com" which is already being used by Thunderbird desktop client. Recently I have added an alternative email to "abc@gmail.c… (read more)

Description: I have a gmail account "abc@gmail.com" which is already being used by Thunderbird desktop client.

Recently I have added an alternative email to "abc@gmail.com" with my custom domain; "abc@xyz.com" Google Alternate Emails

Both email addresses are using same inbox. I can login from browser via 2 different emails with same password. I can write a new email and Gmail web UI let me choose between these 2 email sender addresses.

Reason: this custom domain has a custom server without a mail server. Instead building a mail server, we choose to use it with online services, which is already working perfectly fine up until this point.

Problem: It fails when I try to add "abc@xyz.com" in Thunderbird. Gmail's IMAP/SMTP settings guide

I get the error "Incoming server already exists", which is true and in this case shouldn't be an error but how it's suppose to be. Right? .

How can I succeed to add an email address to share the same "Incoming server" with already existing email in Thunderbird?

Asked by tataelm 2 months ago

Answered by david 2 months ago

Pinch-zoom Redux

This is a problem I posted about 6 months ago but has since been archived. I used to be able to use the touchpad to zoom in/out using the pinch process. For at least 6 mo… (read more)

This is a problem I posted about 6 months ago but has since been archived. I used to be able to use the touchpad to zoom in/out using the pinch process. For at least 6 months It has been necessary to press CTRL before zooming. The response was that it was likely my touchpad software.

I recently purchased two new ASUS laptops, one for me and one for my wife. They are both VivoBooks but different models. Hers is running Windows 10 Home while mine is Windows 11 Home. We are both running the current version of Thunderbird. Pinch-zoom works on hers, but not on mine. When I installed Thunderbird on hers I did it from scratch because she had no emails that she wanted saved. Because I have a (rude word) ton of archived email I copied my entire profile over from the old laptop.

This leads me to believe that the pinch-zoom problem lies somewhere within my profile settings. Given that information, do you have any suggestions as to what setting might be responsible?

Asked by rjdegraff 2 months ago

Thunderbird updated 7/7/22 and all of my emails are gone

on 7/7/22, Thunderbird updated on my computer (Windows 10). Now all of the important emails that I was saving that I needed to refer back to were missing the body of the … (read more)

on 7/7/22, Thunderbird updated on my computer (Windows 10). Now all of the important emails that I was saving that I needed to refer back to were missing the body of the email. I "repaired" the folder and it removed all of those emails. I need those emails back. How do I fix this? This is the 2nd time this has happened and I am honestly ready to move back to Outlook even though I don't like it.

Asked by shipping_psmfgco 2 months ago