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My laptop crashed. I got a new one but I cannot remember what my login info is for firefox. I had lots of saved passwords and bookmarks that I need to get back. I tried the two email addresses that I would have used and neither of them can access my old passwords and bookmarks. In fact, with either login I used I get the same saved passwords and the same bookmarks.

The Bruce Porter above is correct but as you can see the highlighted Email is wrong - it's actually for Stuart Zall!

I restarted Tbird in troubleshooting mode and that didn't help. Very frustrating to not be able to correctly sort by recipient (in my Sent folder) nor trust it really is the person I'm looking for!

Thanks, Kaarl

I have a 2 hard drive laptop, HP Omen. In an attempt to save space on the primary hard drive I moved Firefox to the secondary drive. It would open after that but no pages will load. I've checked my internet connection, Chrome works just fine, I've restarted my laptop multiple times. I've reinstalled Firefox multiple times as well. No matter what I do, no pages will load. I'm not getting any error messages. I'm made sure that Firefox has been uninstalled from my secondary drive and reinstalled it on my primary but it still won't work. Any suggestions would be of great help.

Hi! My beloved Mozilla program gave me an error message when trying to open it this morning :(

Error: Platform version 91.7.0 is not compatible with minVersion > = 91.8.0 maxVersion < = 91.8.0

Program won't open at all. Any way to resolve this problem? Or at least recover files? I've used Mozilla for years to organize important emails...clearly that was a bad idea now. Please help? Thanks! Lisa

I am browsing the a proxy solution that is configured to block malicious files. I was testing the eicar file download through https://www.eicar.org/?page_id=3950. When I click on the download, my download is blocked and nothing happens (which is expected). However, if I right-click on the file and select "Save Link as" option, I get the block message, I get the pop-up window to save the file, and Firefox creates a file in the specified location. However, the file is invalid (obviously as the download was blocked). If I try the same with another Browser (like Chrome), it gives an error "Failed - Forbidden" for the download.

Trying to understand how Firefox handles such instances, does it first create a file in the specified location, even the file is not retrieved through the proxy? Why is firefox not giving an error message similar to other browsers if it actually fails to download the file.

I need someone to respond as soon as possible.

I can not get into my msn/outlook email. keep getting error: not loading javascript.

XPS/System. Firefox version. 52.7.3

I can not upgrade due to older operating system.

Please help me.

Up until about a month ago, I could send files (photos, etc.) to as many people as I wanted to. All of a sudden, I can't send any kind of attachment to multiple contacts. I can send it one contact at a time, but not several. Does anyone have an idea what my problem is? Any help would be appreciated. My friends are saying they miss my jokes and cartoons!

Launch Firefox, manually check for latest update by going to settings > Help > About Firefox. However the manual update keep showing update failed. Other than Mozilla config file, can we use GPO to configure auto update for Firefox browser?

To begin with I fell asleep with my PC on, and I woke up a couple of hours later, and I noticed my computer was running a little rough, so I decided to check task manager, and I saw Firefox using 20 gb's of ram, and 50% disk usage.

I had a couple of tabs open, and seeing that it was stressing my SSD, I decided to quickly close the process, and I checked through all the tabs, and there was only one tab that had crashed when I had ended the task on it. I am running version 99.0.1 (64-bit) on Windows 10 21H2.

https://www.riotgames.com/en/work-with-us/job/3485689/staff-software-engineer-game-systems-valorant-los-angeles-usa

It was this link to a job posting for Riot Games. It had said that the tab had crashed and I had the option to refresh the tab. Not sure if it really was this or the tab just had some memory attached to that process. I had panic closed the process in task manager and forgot to screenshot anything else sadly.

Any ideas to what it was? Maybe just a memory leak or bug? My first instinct was to run a virus scan with Malwarebytes, and so far it has nothing, and I did a full scan of everything.

Have my extensions in the images. I've had these extensions for a long time at this point, I'm not sure if they would be the culprit or not.

I've never really seen or heard of this before, and this is the first time it's happened, and I don't know if it'll be repeatable either, just a bit worried about it is all.

Hi It seem I cannot send Emails' it comes up with this message Sending of the message failed. An error occurred while sending mail. The mail server responded: [TPG-A02] Authentication denied. User jdeboer8@tpg.com.au is banned from using SMTP AUTH due to previous abuse. Please verify that your email address is correct in your account settings and try again. I have checked that my Email address is correct

Opened Thunderbird yesterday afternoon - all as normal no problems, nothing wrong. Opened Thunderbird last night - all accounts and emails disappeared TB asking for "new account setup" Tried to resolve by renaming the default profile to my profile Every time I set the new profile to "default" and restart TB reverts to the original default?

I know I asked this before but sorry i forgot the answer plus i am on a difference machine is there a way to remove it from the bottom right of the status bar. Thanks

This is a self-hosted extension, that initially seemed to be updating. Using File > Open, the current installed version is 1.8.61

In the approved extension's (1.8.61) manifest:

 "browser_specific_settings": {
   "gecko": {
     "id": "fasty@a_domain.com",
     "update_url": "https://a_domain.com/appextension/updates.json"
   }
 },

After tapping Check For Updates, I can see the following in Browser Console:

11:28:34.044 XHR GET https://a_domain.com/appextension/updates.json [HTTP/2 200 OK 254ms] 11:28:34.201 1651073314201 addons.update-checker DEBUG Found an update entry for fasty@a_domain.com version 1.8.61 11:28:34.201 1651073314201 addons.update-checker DEBUG Found an update entry for fasty@a_domain.com version 1.8.7

Here is where the issue gets interesting. Having downloaded all the xpi files, supposedly signed, today while attempting to manually install a newer version, Firefox oftentimes complains "This add-on could not be installed because it has not been verified." The Console reports:

12:06:36.478 1651075596478 addons.xpi WARN Download of https://a_domain.com/appextension/fasty-1.8.7-fx.xpi failed: signature is required but missing

According to the Developer Hub, the resulting xpi has been signed.

I don't know what to try to get automatic updates to work. Please suggest.

David

Hello,

I was doing a backup of my Thunderbird profile and accidentally overwrote the good archive folder with an older one that was much much smaller.

Example... The file is Archive under the Local folders.

C:\Users\xxxxxxx\AppData\Roaming\Thunderbird\Profiles\xxxxxxx.default\Mail\Local Folders\Archive

Is there any logs or something I can use to recover the file?

Thank you Bill

I POP from a google account. Lately Google has been refusing access saying

On 5/20/20Toad-Hall helpfully advised:

• If you use POP or Imap and use 'Authentication Method' = Normal Password, then in gmail webmail, you have to set up to use 'less secure mail' option even though it isn't less secure. It's just gmail scare tactics. You will still find gmail will block the account from accessing server on random occasions forcing you to access webmail and reset that option and usually they want you reset passwords and sometimes use 'Captcha' to get access. They claim they are only safe guarding your account.

• I strongly recommend that you access the Account Settings and select 'Authentication Method' = 'OAuth2' and also do the same for outgoing smtp settings. Then restart Thunderbird and the first time Thunderbird needs access to emails you will be prompted by gmail to enter email address and normal password to confirm you really are you. Then gmail applies an OAuth2 token which is stored in same place as passwords. From then onwards access to server will use that token. You should get a lot less hassle from gmail. But please remember, that you still use normal password when needing to access webmail.

But the incoming authentication was already OAuth2, and I can't see how to change the authentication on the outgoing server. -Please assist.