All Products Support Forum

each time I access firefox 2 tabs are created each with the same information. To retrieve the information I must manually close the second tab else the info will not display properly. I am wondering is there something I can do to stop this from happening? It happens with direct open or from a link and if allready on a web page and open another via link 2 more Tabs are created it can become very crowded and hard to know which was first tab created. I do hope you understand what is happening and hopefully there is a cure. Thanking you Graham Rice

This started yesterday in the middle of a session. If I move the cursor to the very top of the page the tab line comes back, but only as long as the cursor is there. Otherwise I have a full screen, which I don't like. I resized it and in the smaller size it's fine. I logged off & back on yesterday, no help, and just logged on for today and it's the same thing. I opened Explorer just to see if it happened there, it didn't.

I have tried three times to install new 6.0 on my PC. I have Vista. The install will not complete...each time I try to open Firefox I get a message that I need to reboot. Any suggestions?

Question Hi, I am going to install a new PC and it will not be networked to my existing PC. I want to have all my existing Firefox Bookmarks, etc, available on the new PC. Can I do this and how?

When auto update the new version installed is English and different from the original language installed. Probably the same thing happens with thunderbird. When I have a language installed I want an update in the same language without having to reinstall the wanted language.

The message shows in a standard mid screen windows box. It urges me to "update Firefox urgently" and has a 'more information' link to click on and an 'update now' tab and an 'update later' tab.

I read in How to Geek's newsletter that it is a Trojan.

I clicked the X an got rid of it quick. It is insistent - has now appeared three days in a row.

I used Firefox for MANY years. Your recent "update" made it impossible to use. I does not function for any NEW searches. It will bring up things I have searchcd before, but nothing new.

Can anyone tell me what following means, why it appears when I start up Firefox. Just updated to Firefox 6.0 since then this appears when I try to access Firefox.

'TypeError: Components.classes['@softage.ru/skype/SkypeFfExtension;1'] is undefined '

When I open Firefox to access the WWW, the whole firefox page displaces a quarter of the screen to the right, so that the scroll bar is off the screen. The left quarter of the screen is blank grey. Firefox works fine in safe mode. All antivirus etc. stuff is up to date and scans show no problems. Everything else is OK, including Internet Explorer.

When I click to email an article from any website, the system locks and then it seems to repeat itself multiple times like it is trying to access outlook but can't. I finally have to ctrl-alt-del and close each individual window which, could be forty + before I can get it stopped. This happens in IE as well.

I posted a Q to this forum and did not know it would display my email address publicly. How do I delete questions, delete my profile, or keep my email address from appearing publicly on Qs I ask? I don't want my email address displayed on here.

Thank you.

There is a message at the top of page that says Firefox not able to show toolbar. Please re-install the toolbar. How do I do that and or get rid of the message. Thank you for your help!!! LisaJo