All Products Support Forum

Hello Is there a some way to install add-on which not belongs to recommended? I'm a OGAME player and this game supports very helpful add-on called Antigame Reborn. Playing without it is weak. Of course it working great on Windows FF version, unfortunately on mobile - not. Why you blocking such possibility?

It's hard to be polite because of my major frustration with these issues which have been going on way to long...almost a year. It started with an "upgrade"....went backwards not forward in function...when certain emails from places I've subscribed to came thru with no images, just verbal highlights. Clicking on those links to read more ended up with the New Tab thing moving back and forth forever and then I get the note "Secure Connection Failed:PR_END_OF_FILE_ERROR. It did this, the first time, for almost two months and then suddenly cured itself. Next time an upgrade happened I was back to square one. Time line for self fix was a bit shorter, but well over a month. Ditto several more times. I did all the looking and reading and nothing offered helped resolve this issue. More recently...the last month or so...I get ZERO images on incoming emails, regardless who, what, when sends them. For instance, I got a poster, announcing an upcoming art show. I got nothing but blank boxes. Having had this issue with other emails, I've learned that I have to create a forwarded email in order to see any images. I'm still dealing with the inability to open articles, web sites, etc, from and email or other site I'm looking at that may have something of interest. I'm about to pull the plug on FoxFire if this keeps up!!!!

Hello, I listed this is the "Other" section because it involves more than just installation of Firefox. I am using version 97.0.2 and will be installing the most current version within a day or so. I have NO issues with the current version, nor expect any with any future updates I install. With that being stated I will ask my question...

I have a CCTV setup at my home that have the feature of web remote viewing and control. I don't use any other browser other than Firefox...have uninstalled both IE11 and Edge, blocking Edge from being reinstalled. I can NOT use the CCTVs remote web feature because their software is out-dated and I suspect unsupported any longer. I have already downloaded and installed the Firefox required web plug-in but the version of Firefox is TOO NEW. The Software suggested that I install an older version of the 32-Bit Firefox, version 56 or 57 if my memory is correct...

I current Firefox is 64-Bit, installed on the C Drive. Can I install a second Firefox, 32-Bit on perhaps my D or E Drive without corrupting my 64-Bit install and profile? I understand that doing so, and using the older version then there would be a security issue fore prolonged browsing. But, when using this older version to access my CCTV...once done, I would no longer browse with that older version of Firefox. A temporary and quick solution. A 10 minute browsing in a once in a great while exception.

Your feedback and support would be greatly appreciated?

~PB1

When I get an email that Thunderbird thinks is junk, does it get reported to my IMAP server (in my case, mail.com) so that THEY will know to filter any mail from that sender?

Firefox v 98.2.0 Android 10

When viewing an image in landscape position, when I tap and drag up on the screen to enter full screen mode a horizontal bar appears at the bottom of the screen (not the Android navigation bar). This doesn't happen when using DuckGo or Chrome. How do I get rid of the bar at the bottom of the screen?

Example: https://www.foundsf.org/images/7/7e/19-2-Vallejo-wharf-from-east.jpg

I bring up yahoo mail in firefox, enter my userid and password, then verification methods appear. However, the verification methods are unreadable. Boxes where the verification would normally appear are blank, white. I open google chrome and they are readable. What setting in firefox needs to be restored to make these verification options readable? This issue just started in the last hour in firefox.

Hello Guys,

Just a quick question, If I delete the downloaded emails from my local, will it affect the server emails as well?

It's taking 700GB of my space

Hi, how are you? How is wondering if you know when you change the default browser in Windows? It shows the portable Firefox browser Along with the installed one. How can I remove that from the system? Please let me know Thanks.

Greetings and sorry for being a nuance but as an 78yr old computer dummy/iliterate I am hoping that there are some of you out there that can help For some time now I have been getting the following message and it is starting to wear a bit thin

Thunderbird.exe-Application Error

The Exeption unknown software exeption (0xc0000409) occurred in the application at location 0x011f77d8. click on ok to terminate the program Regards with many thanks in advance Geoff

After updating FF to version 99.01, suddenly FF Messed up the Menu Bar. Now my Menu Bar at the very top is cut off. Can't see the top 50% of the buttons, when FF is maximised - as usually.

I decided to finally give the update a go on my phone since my account didn't want to relog back in. The size of the app got a bit bigger didn't it? I have yet to get a new phone, still on this Motorola, getting close to being 8 years old. Things work pretty well still, but I am running on fumes when it comes to storage space.

Not only is the new UI on Firefox... Kinda bad. I don't understand why the change had to happen to begin with, but the size increase isn't too... older devices friendly.

The reason why I'm still on this phone, is because it has been working well as is. If it's still working, why change it? We don't need constantly ever changing new things, themes and so on, some people get tired of it, especially when every single app out there starts blending together thematically, instead of keeping their own styles. Anyway, might have to find a different, lite-er browser for my phone for now. Been using Firefox for ages.

Everything i play a video it flips the screen horizontally when i want it vertically. I've read about "about:config" but that does nothing. I've read about taping 5 times on the Firefox logo to unlock debug menu, that did unlock it but didn't give me the option i needed.

Is there a way to have the video play without automatically flipping the screen horizontally? Surely there is that seems like a massive oversight if you cannot.

Hopefully someone can help, thanks !

Recently, I think after a recent update, I began having a problem with sending emails sent with BCC only addresses. I checked all my settings and they are correct. Forum respondent advised that some systems will not send emails with BCC only addresses; however, I have never had a problem with BCC only addresses until recently. I did try adding an address in the To field with mixed results. Sometimes the email would send and others not.

 Second problem.  Some of my emails do not appear in Thunderbird but are displayed in the AT&T email reader.  Thunderbird is my primary reader but I have to log on to the AT&T reader to delete emails from their server.  When I log on to delete emails I discover emails that were not displayed in Thunderbird.

I have been a Thunderbird user for years. I reinstalled Windows 10 on my computer in December and then installed the latest version of Thunderbird. Ever since then I have had problems receiving emails. The program kept asking for my password. and rejecting the password I entered.

I went through the support forums and have done everything suggested - made sure I was using the proper SMTP settings; deleting the passwords, restarting and resetting the passwords; etc..

I can get the system functioning, but then a week or two later, Thunderbird has forgotten the passwords. I have three email accounts I use through Thunderbird, all through the same ISP, acsalaska.net. What seems strange to me is that one email account, my default account, works fine - I can receive and send emails fine. However, I keep having to reset the passwords on the other two accounts.

What am I doing wrong. This has been going on for months and I am about ready to dump Thunderbird

I need to know why, when I go to write an email, my name appears twice in the "From" section? I am concerned that it may be a scammed or surveillance facility of a third party. What is the fix for it?

GoodDay to you All,

Website with a picture, right-click, save picture as, choosing a directory.... ... and then, normally, if there are already 3 other files in the chosen directory, let's say: house_1.jpg , house_2.jpg , house_3.jpg , and I would start with typing "hou" for a filename, then normally FF would make a "suggestion-list" under the "filename:-box", like: house_1.jpg house_2.jpg house_3.jpg

... and I would be able to click on one of them, and change the name into house_4.jpg.

But, alas, there is no more suggention-list since this afternoon. I can only type a name for the file, and that's it.

Can someon please help me restore this "save-as-suggestion-list" ?

Kind regards from the Dutch Lowlands