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Deleted email

I have two Thunderbird email accounts. This morning I opened account #2 to find ALL of my email had mysteriously been deleted and not by me. How? Why? And wth?

Asked by Jude 6 days ago

Recent and unexplained problem sending an email

When I'm writing a new email, I receive several copies of it in my inbox without explanation. It's a recent situation and I can't find a solution. Can you help? Thank you… (read more)

When I'm writing a new email, I receive several copies of it in my inbox without explanation. It's a recent situation and I can't find a solution. Can you help? Thank you. freiroma@sapo.pt

Asked by freiroma 6 days ago

New updated has broken picutre in picture mac

The latest version of firefox for MacOS 14.4.1 has broken the picture in picture function. When enabling PiP, the video window takes up almost the entire screen and doesn… (read more)

The latest version of firefox for MacOS 14.4.1 has broken the picture in picture function. When enabling PiP, the video window takes up almost the entire screen and doesn't remember the size i set it to, like it did in older versions of Firefox. Another issue is when im in fullscreen mode and enable PiP, the PiP window takes me to another 'desktop', whereas before it would simply overlay on top of my screen.

Asked by fahimali883222 6 days ago

"Intelligent Work" graphic keeps popping up on my screen

When I have the Firefox browser open, every time I click away from it to another open window I get this stupid graphic that pops up near the bottom right corner of my scr… (read more)

When I have the Firefox browser open, every time I click away from it to another open window I get this stupid graphic that pops up near the bottom right corner of my screen that says "Intelligent Work" and rotates through three different images. It is really irritating and I can't figure out how to make it go away. This is a new computer and I only installed the Firefox browser this week. It only happens when I click off of the browser to any other window.

Asked by davebrown1040 6 days ago

Mail attachments, website document downloads don't pop-up. Always asked to save; rather than simply pop up and view.

In all instances, when I click on a link to view a document on a website, rather than simply pop up to view, the document is downloaded and I am required to save it to my… (read more)

In all instances, when I click on a link to view a document on a website, rather than simply pop up to view, the document is downloaded and I am required to save it to my computer. Something in the Firefox settings is preventing the pop-up view from occurring. Not certain where to reset in order to correct this. Please advise

Asked by mlalib1962 6 days ago

TB InBox displays only ONE folder, CANNOT access InBox nor folders

OS is Win 10 64bit TB is 78.4.0 (32 bit) (is that a conflict?) For NO known reason TB had to be restarted. Opened, BUT only one folder, NOT the Inbox, is displayed. C… (read more)

OS is Win 10 64bit TB is 78.4.0 (32 bit) (is that a conflict?)

For NO known reason TB had to be restarted. Opened, BUT only one folder, NOT the Inbox, is displayed. Cannot see NOR access the Inbox, nor any folder (none displayed). Restarting TB produces the same result every time.

If searched any - all TB headers / options. HELP & support yield no clue(s) nor solution(s).

Asked by dulca 6 days ago

When I click on fire fox I get an add for Xfinity, I used to get my favorites

Every day as far as I can remember, when I clicked on on The Fire Fox symbol I got a page of my favorites. This morning, and all day I get an Xfinity page. What happened,… (read more)

Every day as far as I can remember, when I clicked on on The Fire Fox symbol I got a page of my favorites. This morning, and all day I get an Xfinity page. What happened, and how is it fixed? Xfinity says it's not their fault it's Fire Fox's problem

Asked by Duckman 5 days ago

Missing Emails

Hello, For some reason, over the past couple of months I have been searching for varied emails and they are missing! At one point, I found that some had been put in an ar… (read more)

Hello, For some reason, over the past couple of months I have been searching for varied emails and they are missing! At one point, I found that some had been put in an archive folder (that I did NOT set up) and they were recent emails. I removed them from the folder, placed them back in the regular inbox and deleted that folder. When I could not find another very important series of emails today, after searching numerous ways, I looked in the server and missing emails are there. I did look at a number of email threads where other people reported similar problems... but couldn't figure out what applied to my situation and how to fix this. To show a specific example, I attached two images ... the first is my Thunderbird email account that shows one Email only on Feb 18, 2024. The Juno server image shows 7 emails on that same date, four which were important contracts that were sent to me. Can you please help me locate and retrieve these and other missing emails? Thank you very much. Ms Randy Rosette

Asked by rosette_jensen 5 days ago

Firefox always plays sound out of my usb devise if even though i windows uses aux

I have two audio device plugged in. firefox only outputs to the usb devise even though i have selected the aux out on windows. all other programs use the selected audio o… (read more)

I have two audio device plugged in. firefox only outputs to the usb devise even though i have selected the aux out on windows. all other programs use the selected audio out but not firefox

any help would be appreciated

Asked by silasfoldbo 5 days ago

impossible d'envoyer des mails avec thunderbird

je n'arrive pas à envoyer des mails avec ma messagerie sur Thunderbird, mais j'en reçois. L'icone en forme de cadenas est barré de rouge, cela m'affiche qu'il y a un prob… (read more)

je n'arrive pas à envoyer des mails avec ma messagerie sur Thunderbird, mais j'en reçois. L'icone en forme de cadenas est barré de rouge, cela m'affiche qu'il y a un problème avec le chiffrement des messages. Puis, que la connexion au serveur sortant SMTP free.fr a expiré ...


Que puis-je faire ?,?

Asked by elisabeth rancurel 5 days ago

Message Filter fails, Does not show emails as read, and when email deleted it immediately returns

Thunderbird auto updated to 115.10.1 and now it is behaving strangely. 1. The Message Filter has "Junk" at the bottom of the list of filters and anything that is not s… (read more)

Thunderbird auto updated to 115.10.1 and now it is behaving strangely.

1. The Message Filter has "Junk" at the bottom of the list of filters and anything that is not sent to a folder gets sent to the Junk folder. Instead all the junk is going to the Inbox.

2. Folders that have new email show up in blue highlighted folder as they should. But if I select those emails and read them, they remain highlighted but without the blue color.

3. Sometimes when I delete an email after reading, it deletes for a moment and then returns to the folder as unread. Multiple attempts to delete fail.

Asked by dclark 5 days ago

YouTube and Firefox on Mac

I am on a MacBook Pro with Sonoma 14.4, and the lastest version of Firefox. The YouTube website will not load. It looks like the attached screen shot. I can access the si… (read more)

I am on a MacBook Pro with Sonoma 14.4, and the lastest version of Firefox. The YouTube website will not load. It looks like the attached screen shot. I can access the site with other browsers. I can play a YouTube video with Firefox if I have a link, but I cannot see the rest of the page - just the video itself.

Asked by sandra60 5 days ago

dark mode on IOS

Already invested time creating some html code for email signature on thunderbird. Wanted to create something prepared for dark modes on IOS. Everything was fine until I d… (read more)

Already invested time creating some html code for email signature on thunderbird. Wanted to create something prepared for dark modes on IOS. Everything was fine until I detected on IOS (dark mode)some white rectangles outside my email signature code. It´s a problem that I cannot solve because it´s outside my code, and I´m wondering if you are already aware of this issue.

In case you want to test my code on a Thunderbird HTML email signature and see the result on an iPhone (dar mode), you can get it here: https://codeshare.io/dekBnR

Asked by Ricardo Araújo 4 days ago

Background battery drain issues

I have noticed that for the past several months Firefox for Android begins draining my battery after being installed for around 2 weeks. I'm using a Google Pixel 7 (128GB… (read more)

I have noticed that for the past several months Firefox for Android begins draining my battery after being installed for around 2 weeks. I'm using a Google Pixel 7 (128GB) running Android 14 (AP1A.240405.002) in the UK.

At first, I thought this was being caused by an add-on, so I reinstalled without add-ons and slowly started enabling them day by day until I caught the culprit (which if I recall correctly was Dark Reader). However, even after I disabled the Dark Reader add-on the problem persisted, and no matter how many times I uninstalled and reinstalled the app, the background battery drain issues would eventually come back after ~2 weeks of being installed.

At present I have only three add-ons enabled in the browser: ClearURLs, Decentraleyes, and uBlock Origin. I have used these add-ons in the browser for years without any issues.

It's now got the point where I am so fed up with this issue and the need to constantly reinstall that I will be using a different browser for the time being until this is fixed. I really want to use Firefox as I use it on all my other devices, but this is too much of an issue for me to ignore.

I've included screenshots of my phone's battery consumption whilst I'm asleep, and whilst I'm watching Youtube on my TV over lunch. Both of these are times I'm not using Firefox.

Any help on this issue would be greatly appreciated.

Asked by Cameron Meldrum 4 days ago