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ensure that each new window work separately and doesn't store cache

I am having some issues and hope to get help from the community when I open a new window and log in to www.somesite.com. and then I open another window[private] and log … (read more)

I am having some issues and hope to get help from the community when I open a new window and log in to www.somesite.com. and then I open another window[private] and log in to www.somesite.com i would prefer that it doesn't get me the login from the first window.

tried changing numerous settings but still i keep getting the same login from the first window.

I've attached a screenshot of how it should look like

Asked by johny dep1 5 months ago

Last reply by zeroknight 5 months ago

Help - I need to reset my Primary Password

Starting from the app menu button ≡ or the main menu, choose Tools -> Developer Tools -> Error Console. Copy the text given below and paste it into the Console. … (read more)

Starting from the app menu button ≡ or the main menu, choose Tools -> Developer Tools -> Error Console.

Copy the text given below and paste it into the Console.

If using version 78 or later, copy and paste the following text: openDialog("chrome://pippki/content/resetpassword.xhtml"

Click the Evaluate button.

If you do not see an 'Evaluate' button, press Return or Enter on your keyboard.

When prompted with the confirmation dialog box, click the Reset button.

The problem is that I don't see an "EVALUATE" button

This after I upgraded to the latest version of Thunderbird.

Asked by 74zkkxqvf4 5 months ago

Last reply by christ1 5 months ago

Firefox APK for Quest 3 install

I could extract the Firefox apk from my phone and sideload this onto my quest, but I don't understand why Mozilla don't make an apk available for direct download or make … (read more)

I could extract the Firefox apk from my phone and sideload this onto my quest, but I don't understand why Mozilla don't make an apk available for direct download or make Firefox available via the Meta store. The latter I can understand as it's more time an effort, but I'm at a loss regarding the direct apk availability.

Does anyone know why this is only downloadable via Google Play?

Cheers

Asked by jim.clow 5 months ago

Last reply by minstine 3 months ago

Issue with my Font

I have been using Firefox for many years and I know how to use it well. However, I am currently experiencing an issue with the text and fonts on various websites, includi… (read more)

I have been using Firefox for many years and I know how to use it well. However, I am currently experiencing an issue with the text and fonts on various websites, including Facebook. Even after refreshing and attempting to troubleshoot, the issue persists.

I have noticed that the font and text work normally in Firefox's troubleshooting off mode. I have even attached a photo of the issue for reference.

Please advise.

Asked by Motzko2 5 months ago

Last reply by zeroknight 5 months ago

Your connection is not secure

Firefox 49 says; "The owner of .. has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. Actua… (read more)

Firefox 49 says; "The owner of .. has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. Actually tis is a government site. Almost all helpers advise "enter about:config" then find change "security.enterprise_roots.enabled" from the list opened, and then chance the value from "false" to "true". But, there is no "security.enterprise_roots.enabled" in the list ???

Asked by m.y. o. 5 months ago

Last reply by cor-el 5 months ago

why i should still use Firefox?

Hello I'm from Poland , so i go straight to the points : - since last updates i cant login to my ban account - i cant login, use my credit card With all respect … (read more)

Hello I'm from Poland , so i go straight to the points : - since last updates i cant login to my ban account - i cant login, use my credit card With all respect .... i have been using Firefox fot like 7 years , never had problems , but nowis just shit show

DONT tell me reset my PC DONT tell me delete cookies DONT TELL me reinstall windows DONT tell me reset you PC

.. reset you cookies , and all password saved  :D i'm sorry i forgot DELETE and reset you passwords , cookies, reinstall Firefox


wait ,, again

i'm sorry i forgot DELETE and reset you passwords , cookies, reinstall Firefox


wait again


i'm sorry i forgot DELETE and reset you passwords , cookies, reinstall Firefox

.... and many more your's advices

just after freaky update... like seriously ?

i give you , 2 weeks , if after that i still cant log to my bank account, and others, well.. we dotn gonna see each other again i guess

Asked by Dariusz Smolik 5 months ago

Last reply by kiwaczek1 5 months ago

Firefox blue line on new tab

Hello. Whenever that blue broader on the new tab appears, it doesn't let me type on my keyboard and doesn't let me switch to a different tab and open my folder on the des… (read more)

Hello. Whenever that blue broader on the new tab appears, it doesn't let me type on my keyboard and doesn't let me switch to a different tab and open my folder on the desktop whenever I press my keyboard. Does anyone know how to fix this problem?

screenshot is attached.

Asked by Joseph Park 5 months ago

Last reply by cor-el 5 months ago

403 Error messages when trying to access British Airways website

I keep getting a 403 error message when trying to access the British Airways website. This is the first time I have encountered this, although it is perhaps 3 years sinc… (read more)

I keep getting a 403 error message when trying to access the British Airways website. This is the first time I have encountered this, although it is perhaps 3 years since I last flew BA. I have cleared my cache and cookies. I have also tried to access the same ba.com site using Edge - with the same error message. This suggests that the problem may lie with BA. However, they have no technical support that I can reach. So I do not know what to do next. I use Kaspersky anti-virus and Malwarebytes to screen for malware. Really hope you can help solve this problem. Many thanks in advance, Ian Robinson

Asked by rainboum 5 months ago

Last reply by cor-el 5 months ago

[LG Electronics] I need a guide to use the Firefox Browser app on an Android GO device. Also, I need Mozilla developer contact information for support.

My name is Mr. Yeo, a developer at LG Electronics’ H&A headquarters. ============================================================================ In the p… (read more)

My name is Mr. Yeo, a developer at LG Electronics’ H&A headquarters.

         ============================================================================

In the past(2022), I had ever get in touch with <kapil@mozilla.com> by email about Fenix, which is available as Open Source on Github, to include it in our product.

But now, <kapil@mozilla.com> email address is not valid any more. So I had no choice but to leave an inquiry here.

==> Question 1

 :  Can you provide contact information for a new support person to replace <kapil@mozilla.com> for cooperation between LG Electronics and Mozilla?
         ============================================================================
         ============================================================================

Our team is considering a product for Android GO devices. So we're trying to mount the Firefox app here.

Because Android GO devices are low-end products (= RAM size : 2GB) An app such as Firefox Lite is more suitable than Firefox.

However, I found out that Firefox Lite support has ended. I also found articles mentioning Firefox Focus as a replacement.

==> Question 2

 :  From Mozilla's perspective, 
    we would like to ask what method you could suggest for companies developing low-end products 
    based on the Android GO platform to install Firefox apps.
         ============================================================================

Thanks.

Asked by hyeondug.yeo 5 months ago

Last reply by amoya815 5 months ago

Cannot Access USPS Website

Recently have been unable to access the USPS Website from any of my Firefox Browsers. Firefox displays the following Message: You do not have permission to access this p… (read more)

Recently have been unable to access the USPS Website from any of my Firefox Browsers. Firefox displays the following Message:

You do not have permission to access this page If you have found this page in error, please contact support Reference:10593116689666961403465577003670526342620034968299102359

Asked by irishmn98 5 months ago

Last reply by cor-el 5 months ago

Thunderbird Contact Categories

'''When are you going to add Categories to Contacts? ''' It is the only feature holding me back. I use outlook for Windows and I am able to sort my contacts by categorie… (read more)

'''When are you going to add Categories to Contacts? '''

It is the only feature holding me back. I use outlook for Windows and I am able to sort my contacts by categories. In addition, I use a syncing software called Companion Link/Deja Office which syncs those contacts with those categories on either my iPhone or Android. This allows me to focus on targeting specific people for either personal or business use. Your software has that feature for calendar items. Why not integrate that same feature for the contacts which has a higher degree of importance. I see that a multitude of people have asked for quite some time already even offering to donate money if implemented.

Thanks so much :-)

Asked by Me 5 months ago

Last reply by sfhowes 5 months ago

Automatic updates

We have recently enabled background updates in our organization, however I noticed that a requirement for this to work is that Firefox needs to be run with the default pr… (read more)

We have recently enabled background updates in our organization, however I noticed that a requirement for this to work is that Firefox needs to be run with the default profile at least once after the feature is enabled. The issue we have is that not all users are actively using Firefox and therefore they are not being updated. I realize the security flaws won't be exposed if it's not in use, but management doesn't like seeing out of date browsers. Is there a way to force auto updates on all device where Firefox isn't not being used. Background updating is working for the majority of those that do use Firefox.

Also, we do have a couple of users reporting a credential prompt when updating from 119 to 119.0.1. These same users had no issues updating from 118 to 119. I have not figured out why this is happening just yet and why only for a handful of users so far. Would anyone have an idea why that is happening?

Asked by rob.scott1 5 months ago

Last reply by Mike Kaply 5 months ago

Firefox (Latest Version - 119.0.1, 64 bit) Mac - ONLY works in Troubleshoot Mode

I've tried deleting all history, cache settings. Deleting and reinstalling Firefox. Backing up existing profiles and restarting. NOTHING except starting in Troubleshoo… (read more)

I've tried deleting all history, cache settings. Deleting and reinstalling Firefox. Backing up existing profiles and restarting. NOTHING except starting in Troubleshoot (Safe) mode makes a difference:

Asked by fewerjunk junk 5 months ago

Last reply by zeroknight 5 months ago

Can't send emails

Hi, As of yesterday I am unable to send emails out. I keep getting this message below. I have gmail on same computer and that works fine. I am able to receive emails but … (read more)

Hi, As of yesterday I am unable to send emails out. I keep getting this message below. I have gmail on same computer and that works fine. I am able to receive emails but can't send. Please help

Asked by irenec53 5 months ago

Last reply by Toad-Hall 4 months ago

How to Open External Links without Exiting Firefox? How to open without Profile Manager Opening?

When I try to open a link from an external software, in my case mostly discord, that which I click on, I get the profile manager opened, ask for which profile I should op… (read more)

When I try to open a link from an external software, in my case mostly discord, that which I click on, I get the profile manager opened, ask for which profile I should open from. If I already have the Firefox window for that profile open, I have to close the whole window and then it opens with all the tabs with a tab for the link I clicked on.

I would like to open tabs like how Chrome does, not asking for profile (yes, I know, I can just make things open on only one profile but I want to choose which one I want it to every single time without manager) and instead opens up from the profile window that I just had on.

I would like to open external links on an existing window and not close to open it.

So, ultimately, make my Firefox open link from the latest profile window I was on, and it does not require to close an existing window to open the link.

Asked by xodiddl1112 4 months ago

Last reply by cor-el 4 months ago

videos blank in landscape

Hi, I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. Wh… (read more)

Hi,

I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. When I turn the phone to landscape, the video sound is playing but the video is blank, with no picture. It is fine in normal portrait just not when I click full screen when it was working.

I've cleared the cache and history, I've even unistalled Firefox and reinstalled it twice, once from the play store and once as the apk but to no avail. I have also disabled adons, tried the picture to picture, and autoplay but nothing works.

Any help to rectify and return my viewing would be appreciated.

Asked by JT Noor 4 months ago

Last reply by Chris Peterson 4 months ago