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  • Solved

How do you change the new menu back to the old menu.

The old menu is more user friendly and everything shows up. Unlike the new menu where you have to search for stuff. Please incorporate an option to choose between menus. … (read more)

The old menu is more user friendly and everything shows up. Unlike the new menu where you have to search for stuff. Please incorporate an option to choose between menus.

Asked by Trincay 1 week ago

Answered by Kiki 1 week ago

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why don't you allow me to sync using my acount

Why don't you allow me to sync by logging in, I log in, you gave me the second authentication (wooow security) to my mail, I copy and paste it and you proceed back to the… (read more)

Why don't you allow me to sync by logging in, I log in, you gave me the second authentication (wooow security) to my mail, I copy and paste it and you proceed back to the login page saying incorrect password. great job at forcing to qr code, congratulations.

Asked by Movahhed Sadeghi 1 month ago

Last reply by Denys 1 month ago

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VPN split tunnel using Firefox beta

Greetings from the Pokemon world I don't know what this you might be but I have taken the browser out of the split tunnel off my VPN but it is still coming up as my real … (read more)

Greetings from the Pokemon world I don't know what this you might be but I have taken the browser out of the split tunnel off my VPN but it is still coming up as my real IP address I don't know what's going on but any help at your earliest convenience will be much appreciated.

Asked by im not normal 2 weeks ago

Last reply by Denys 2 weeks ago

  • Solved

Firefox Nightly (mobile) cannot show videos on X (Twitter) correctly

When I try to play whatever video on X in Firefox Nightly mobile, it just shows sequences of solid colors. Audio is still normal. The issue happens for both GIFs and Vide… (read more)

When I try to play whatever video on X in Firefox Nightly mobile, it just shows sequences of solid colors. Audio is still normal.

The issue happens for both GIFs and Videos This only happens in Firefox Nightly. In Firefox, the videos can be seen just fine.

Asked by toxyplayz 3 months ago

Answered by toxyplayz 3 months ago

  • Solved

Offer

We need to add customization to the bottom panel located under the search bar, as well as the ability to set any wallpaper on the home screen and add a black AMOLED theme… (read more)

We need to add customization to the bottom panel located under the search bar, as well as the ability to set any wallpaper on the home screen and add a black AMOLED theme for the browser

Asked by klonitus 3 weeks ago

Answered by Paul 3 weeks ago

  • Locked

Firefox Sync funktioniert nicht – Lesezeichen von Android syncen nicht zu anderen Geräten.

Ich bin langjähriger Firefox-Nutzer und habe bereits mehrere Troubleshooting-Schritte durchgeführt. Trotzdem benötige ich konkrete Unterstützung für dieses spezifische Pr… (read more)

Ich bin langjähriger Firefox-Nutzer und habe bereits mehrere Troubleshooting-Schritte durchgeführt. Trotzdem benötige ich konkrete Unterstützung für dieses spezifische Problem.

PROBLEM KURZ: Ich habe ~1.625 Lesezeichen auf meinem Android-Tablet (Gerät D). Diese Lesezeichen syncen NICHT zu meinen anderen Geräten (Windows 11 + 2x Android). Alle anderen Geräte bleiben leer – keine Lesezeichen vorhanden.

GERÄTE-SETUP: - Gerät A: Huawei Notebook, Windows 11, Firefox (neues Profil „CleanSync") - Gerät B: Android-Handy, Firefox - Gerät C: Android-Handy, Firefox - Gerät D: Samsung Tablet SM-X200, Android 14, Firefox (QUELLE der Lesezeichen!)

SYNC-KONTO: - E-Mail: deviation@nickname.berlin.de (Neu erstellt, alte Kontos gelöscht) - Alle 4 Geräte angemeldet + Sync aktiviert - Sync-Einstellungen: „Lesezeichen" ist überall CHECKED ✓

WAS ICH SCHON VERSUCHT HABE: 1. Firefox-Cache auf allen Geräten gelöscht (A/B/C/D) 2. Firefox-Daten auf Android B/C geleert 3. Alte Sync-Kontos server-seitig gelöscht (via accounts.firefox.com) 4. Neues Konto erstellt + sukzessiv alle Geräte angemeldet 5. WARTEN: 2+ Stunden gewartet → Keine Änderung

SYMPTOM: - Gerät D: 1.625 Lesezeichen LOKAL sichtbar ✓ - Gerät A/B/C: 0 Lesezeichen (komplett leer) ✗ - Sync-Status A/B/C: Zeigt „Sync enabled" + letzte Sync vor X Min - → Aber Lesezeichen kommen NICHT an

VERMUTUNG: Lesezeichen von Gerät D laden NICHT auf Mozilla-Server → andere Geräte können nicht syncen

LOGS VERFÜGBAR: - Gerät A: `about:sync-log` (kann Screenshots bereitstellen) - Alle Geräte: Sync-Einstellungen-Screenshots

ZWEI FRAGEN: 1. Diagnose: Was kann ich konkret testen, um zu debuggen, warum Lesezeichen von Android D nicht syncen? (Bitte KEINE Verweise auf FAQ – ich benötige individuelle Anweisungen für dieses spezifische Problem.)

2. Fallback-Option: Gibt es eine Möglichkeit, die 1.625 Lesezeichen von Android D OHNE Sync zu sichern/exportieren (z. B. Datei, SQL-Export, Cloud-Backup)? Ich könnte sie dann manuell auf die anderen Geräte importieren.

Danke im Voraus! 🙏

Asked by SuMo Bot 1 month ago

Last reply by Paul 1 month ago

  • Solved
  • Archived

I can't log into Walmart

khindall said To set the tone, I hate smartphones. My computer just died, meaning now everything must be done on this dratted device. It's a Samsung Galaxy A35 5G, and … (read more)

khindall said

To set the tone, I hate smartphones. My computer just died, meaning now everything must be done on this dratted device. It's a Samsung Galaxy A35 5G, and I can't even find what software I am running, although my last system update was 7/1, and I autoupdate Firefox. I cannot log into Walmart on this thing. I put in my e-mail, but instead of asking for my password, it takes me to Walmart's home page. This happens repeatedly. I feel strongly about not using corporate apps, so I don't want to install Walmart's. I am using AdGuard AdBlocker and Privacy Badger

khindall said

To set the tone, I hate smartphones. My computer just died, meaning now everything must be done on this dratted device. It's a Samsung Galaxy A35 5G, and I can't even find what software I am running, although my last system update was 7/1, and I autoupdate Firefox. I cannot log into Walmart on this thing. I put in my e-mail, but instead of asking for my password, it takes me to Walmart's home page. This happens repeatedly. I feel strongly about not using corporate apps, so I don't want to install Walmart's. I am using AdGuard AdBlocker and Privacy Badger, but I turned them off for Walmart. Does this sound familiar to anyone? Thank you.
but I turned them off for Walmart. 

Does this sound familiar to anyone?

Thank you.

Asked by khindall 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago