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Error when making payment

Hello, When I submit a payment for my driver's license on my state's website site, it always tells me that an error has occurred and to try again. I have retried it for 6… (read more)

Hello, When I submit a payment for my driver's license on my state's website site, it always tells me that an error has occurred and to try again. I have retried it for 6 times with the same result. The web site states that I should be using version 38 of Firefox or higher but I don't know how to check for this. When I go into about Firefox there is just a long string of numbers 144.0.1 that continues from here. Is this version 144.0.1 higher than ver 38? Thank you in advance for your reply.

Asked by Pampaw 3 months ago

Answered by Paul 3 months ago

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Firefox Sync funktioniert nicht – Lesezeichen von Android syncen nicht zu anderen Geräten.

Ich bin langjähriger Firefox-Nutzer und habe bereits mehrere Troubleshooting-Schritte durchgeführt. Trotzdem benötige ich konkrete Unterstützung für dieses spezifische Pr… (read more)

Ich bin langjähriger Firefox-Nutzer und habe bereits mehrere Troubleshooting-Schritte durchgeführt. Trotzdem benötige ich konkrete Unterstützung für dieses spezifische Problem.

PROBLEM KURZ: Ich habe ~1.625 Lesezeichen auf meinem Android-Tablet (Gerät D). Diese Lesezeichen syncen NICHT zu meinen anderen Geräten (Windows 11 + 2x Android). Alle anderen Geräte bleiben leer – keine Lesezeichen vorhanden.

GERÄTE-SETUP: - Gerät A: Huawei Notebook, Windows 11, Firefox (neues Profil „CleanSync") - Gerät B: Android-Handy, Firefox - Gerät C: Android-Handy, Firefox - Gerät D: Samsung Tablet SM-X200, Android 14, Firefox (QUELLE der Lesezeichen!)

SYNC-KONTO: - E-Mail: deviation@nickname.berlin.de (Neu erstellt, alte Kontos gelöscht) - Alle 4 Geräte angemeldet + Sync aktiviert - Sync-Einstellungen: „Lesezeichen" ist überall CHECKED ✓

WAS ICH SCHON VERSUCHT HABE: 1. Firefox-Cache auf allen Geräten gelöscht (A/B/C/D) 2. Firefox-Daten auf Android B/C geleert 3. Alte Sync-Kontos server-seitig gelöscht (via accounts.firefox.com) 4. Neues Konto erstellt + sukzessiv alle Geräte angemeldet 5. WARTEN: 2+ Stunden gewartet → Keine Änderung

SYMPTOM: - Gerät D: 1.625 Lesezeichen LOKAL sichtbar ✓ - Gerät A/B/C: 0 Lesezeichen (komplett leer) ✗ - Sync-Status A/B/C: Zeigt „Sync enabled" + letzte Sync vor X Min - → Aber Lesezeichen kommen NICHT an

VERMUTUNG: Lesezeichen von Gerät D laden NICHT auf Mozilla-Server → andere Geräte können nicht syncen

LOGS VERFÜGBAR: - Gerät A: `about:sync-log` (kann Screenshots bereitstellen) - Alle Geräte: Sync-Einstellungen-Screenshots

ZWEI FRAGEN: 1. Diagnose: Was kann ich konkret testen, um zu debuggen, warum Lesezeichen von Android D nicht syncen? (Bitte KEINE Verweise auf FAQ – ich benötige individuelle Anweisungen für dieses spezifische Problem.)

2. Fallback-Option: Gibt es eine Möglichkeit, die 1.625 Lesezeichen von Android D OHNE Sync zu sichern/exportieren (z. B. Datei, SQL-Export, Cloud-Backup)? Ich könnte sie dann manuell auf die anderen Geräte importieren.

Danke im Voraus! 🙏

Asked by SuMo Bot 3 weeks ago

Last reply by Paul 2 weeks ago

  • Solved

"Firefox Power User from India - Moved 18 people to Firefox!"

"Hello Mozilla Team! I am Piyush. I use Firefox for 8 hours daily on my Zorin OS PC and Android. I have personally helped 18 people switch from Chrome to Firefox! I have … (read more)

"Hello Mozilla Team! I am Piyush. I use Firefox for 8 hours daily on my Zorin OS PC and Android. I have personally helped 18 people switch from Chrome to Firefox! I have set up 'Strict Tracking Protection' and 'Max DNS Protection' for all of them. I love how secure it is and I'm sharing my technical data to help you improve. Keep up the great work!"

Asked by senr24334 3 weeks ago

Answered by Paul 3 weeks ago

  • Solved
  • Archived

Pocket Login Impossible, Reload Loop

Whenever I try to login to Pocket, no matter the method, it always reloads and boots me back to the login page again. There is no error message or indication of anything … (read more)

Whenever I try to login to Pocket, no matter the method, it always reloads and boots me back to the login page again. There is no error message or indication of anything wrong with the login otherwise. Attempting to reset my password doesn't help, as I receive no reset email in my inbox or spam folder, although I do receive "new sign in to pocket" alerts through my email. I've tried logging in on different devices and browsers, so this is likely an account issue, but I don't know how this would happen. I've messed with my account associated email before though, if that would affect it. This has been a problem for a year or so I believe.

Asked by Oren 1 year ago

Answered by Oren 1 year ago

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  • Archived

Meaning of Icon in Navigation Bar

Hello, I'm an older person who's still learning how to use my phone. I recently noticed a symbol I don't understand. It's on the right edge of the Navigation Bar and is… (read more)

Hello,

I'm an older person who's still learning how to use my phone.

I recently noticed a symbol I don't understand. It's on the right edge of the Navigation Bar and is a box with 3 lines (text?). When I click on it, it turns the page black and simplfies what I'm seeing. I've added a couple of images below. It's even on this page I'm using now.

What is this?

Thanks!

Asked by dreascloud 7 months ago

Answered by Paul 7 months ago

  • Solved

Theme Home Page Firefox

Hi everyone, I have been using Firefox for only two days, so I am still unfamiliar with some things. I have installed Firefox on my Android mobile phone, and the home pag… (read more)

Hi everyone, I have been using Firefox for only two days, so I am still unfamiliar with some things. I have installed Firefox on my Android mobile phone, and the home page has a shiny orange color that I would like to change to another color. How can I do this?

Thank you for the help

Asked by isaac.vilajosana 2 months ago

Answered by TyDraniu 2 months ago

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  • Archived

Bookmarks

Can you change your Desktop Menu from being the default to Bookmarks Menu? I am using a Samsung Galaxy Flip 5. Thank you.

Asked by Steve R Schuelein 1 year ago

Answered by Paul 1 year ago

  • Locked

got a alert about AI ?

'bold text'bold textI explained it in the first one. Just got to re-upload fire fox about a half hour ago and have been using meta AI ? It they must be fighting meta… (read more)

'bold text'bold textI explained it in the first one. Just got to re-upload fire fox about a half hour ago and have been using meta AI ? It they must be fighting meta AI and fire fox AI. HELP 🙏 THANK YOU 😊 bold text

Asked by Donnie P Zeigler 2 weeks ago

Last reply by Kiki 2 weeks ago

  • Solved

Firefox randomly closing

Lately my Firefox app window will just randomly close while I'm using it. I notice most often on Facebook, but that's because it's the most often used page. When I reop… (read more)

Lately my Firefox app window will just randomly close while I'm using it. I notice most often on Facebook, but that's because it's the most often used page.

When I reopen the app, it's like I just opened it, not like it got minimized.

What's wrong with it? I have it updated to current version, as well as I've run malware and virus scans to see if it's my phone. Nothing found.

Asked by Ryan L. 3 weeks ago

Answered by Ryan L. 2 weeks ago

  • Solved

I receive a weather notification on my phone that I didn't set up.

Hello. I started receiving weather notifications. I didn't install anything, I didn't visit this site. The site is - weathernews.com. Из-за чего мне стали приходить уведо… (read more)

Hello. I started receiving weather notifications. I didn't install anything, I didn't visit this site. The site is - weathernews.com. Из-за чего мне стали приходить уведомления на телефон о погоде? Эти уведомления связаны с браузером Firfox. Why did they start coming to me and how can I turn them off?

Asked by ajtt 5 months ago

Answered by ajtt 5 months ago