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  • Archived

Survey opening on new page during useage?

Over the last 2 weeks I have had a new page open a couple of times, behind my main Firefox search. It claims to be surveying " June Opinion Survey for Telstra Internet OS… (read more)

Over the last 2 weeks I have had a new page open a couple of times, behind my main Firefox search. It claims to be surveying " June Opinion Survey for Telstra Internet OS X & Firefox customers"

Asked by sonic910 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

How can I stop a highjacker from taking over my name & friends?

Hacked for second time this month despite changing password & having facebook tell me problem (second "me") eliminated. Can you help me? Hacker is sending friend requ… (read more)

Hacked for second time this month despite changing password & having facebook tell me problem (second "me") eliminated. Can you help me? Hacker is sending friend requests to my friends.

Asked by rubynherbl 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Can't get online, R click of FireFox icon lists catagories in Spanish, friend emailing me from Mexico last few days, does this sound like a virus

For last couple of days I have not been able to get online. I have Viasat satellite and it checks out, the folks there have confirmed their connection to my computer. R… (read more)

For last couple of days I have not been able to get online. I have Viasat satellite and it checks out, the folks there have confirmed their connection to my computer. Rebooting the modem and restarting my old dell (running Windows 7) reconnects through Firefox to the net. This is a recent change and may coincide with a friend vacationing in Mexico and sending me emails through my email account. Right clicking the Firefox icon reveals four categories in Spanish that say email, one says Firefox.rar. Is this a virus or other program that has messed up this computer's connection to the net. If not any ideas Thanks JT

Asked by jat3 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

how to get rid of weird default website "http://navigation.iwatchavi.com/"

I inadvertently downloaded some kind of virus and ended up sweeping my computer several times with two reputable programs. But no matter what I do, IE keeps opening on a… (read more)

I inadvertently downloaded some kind of virus and ended up sweeping my computer several times with two reputable programs. But no matter what I do, IE keeps opening on a page called "http://navigation.iwatchavi.com/" and I was weirded out enough to stop using IE and install Firefox anew.

THEN the website shows now on my Firefox.

It no longer seems to be a real virus according to Anti-Malware and Avast, but how can I stop showing the site and just get Firefox to go to my default browser Google?

I changed my browser settings online as well as locally, but no matter how many times I erase it, the Target in Startup ends up including the command for this site.

"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" http://navigation.iwatchavi.com/

I obviously erase the website, clean it with the two antivirus programs, restart it, and it comes right back. It no longer happens on Chrome.

IT IS LIKE A GHOST! HELP!

Asked by Bobmich 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

cannot change the target in the shortcut, it showed i need to provide aministrator but access denied.

my homepage had being attack by hao360 and i knew that it is because of the target have change and attach with hao360's ULR i wanna change the target and delete the link … (read more)

my homepage had being attack by hao360 and i knew that it is because of the target have change and attach with hao360's ULR i wanna change the target and delete the link for hao360 but every time i apply to change the target it will showed i need to provide administrator to change the setting after i click continue the page will pop out and stated that my access denied. how to change the setting i have being attack by hao360 for a long time, really wish to solve the problem.

Asked by lyumi0712l 3 years ago

Last reply by Wesley Branton 3 years ago

  • Archived

how to disable lexity from blanking screens?

When I access the bandconditions.com main page it updates the screen every ten minutes or so. But there is a thing called "lexity" which blanks the screen after what it t… (read more)

When I access the bandconditions.com main page it updates the screen every ten minutes or so. But there is a thing called "lexity" which blanks the screen after what it thinks is some number of minutes of non-use. Actually the screen is used but only to read what it says, not with any input from me. Not only does this malware have this unwanted effect but it bloats the 2kbytes transmission with an additional 4kbytes of very much unwanted javascript.

I realize I probably prevent the (Yahoo owned) server from sending this malware but I should at least be able to spot that it is unwanted javascript and throw it away thus not blanking the screen and wasting my time waiting for a screen refresh when I do need it.

So it there an addon that specifically targets lexity (and preferably other nuisanceware)?

Asked by holly1948 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Authentication being reuested by http://proton22.xyz due to security breach

A screen opens and I get the following audio message: A username and password are being requested by http://proton22.xyz. The site says "Mozilla browser is blocked to avo… (read more)

A screen opens and I get the following audio message: A username and password are being requested by http://proton22.xyz. The site says "Mozilla browser is blocked to avoid data theft in your computer, Suspicious traces found. Call immediately at: 1-844-692-6305"

Asked by jsmithxx 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

did you send this to my browser? https://f03024.4privacybrowsing.com/firefox/install?aff_sub=PO&aff_sub2=1000767&aff_sub3=263658499234&subid=201l4qc061gv

this popped up on mt browser yesterday with the firefox globe. does it come from firefox? what is it? it went into add-ons. it looked strange. when i clicked on it it dis… (read more)

this popped up on mt browser yesterday with the firefox globe. does it come from firefox? what is it? it went into add-ons. it looked strange. when i clicked on it it disappeared. i ran windows defender . no virus was found.

thank you.

Asked by kschwabe 3 years ago

Last reply by James 3 years ago

  • Archived

I got a trojan. I removed or quarantined 421 instances of a Pup variant using Kaspersky, Malwarebytes, and another provider.

Alas, now neither Windows nor Firefox remembers me or anything else. I have lost all my bookmarks and all ap sign-in data. What can I do to fix this? The original … (read more)

Alas, now neither Windows nor Firefox remembers me or anything else. I have lost all my bookmarks and all ap sign-in data. What can I do to fix this? The original trojan was identified as a Windows Defender Zeus virus.

These were the steps I used:

To remove Zeus Trojan virus, follow these steps: STEP 1: Scan your computer with Kaspersky TDSSKiller STEP 2: Use RKill to stop the Zeus Trojan malicious process STEP 3: Scan your computer with Malwarebytes Anti-Malware to remove Zeus Trojan

As recommended by this site: https://malwaretips.com/blogs/zeus-trojan-virus/

After I restarted neither Windows or Firefox remembers me or anything else at all.

I have lost a bunch of work, data, all my photos, and all my bookmarks.

I have tried to change my password and while I have managed to get Hotmail working I still can't retrieve my Firefox account using my old password or my new password.

It is like my entire hard drive was wiped clean.

Is there any way to recover my Firefox account or any of the missing items?

Asked by Mark57 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Going to get rid of firefox if this doesnt stop

I keep getting a red web page on firefox screaming a siren at me , flashing with writing saying "critical error" It happens totally random and doesn't seem specific to a… (read more)

I keep getting a red web page on firefox screaming a siren at me , flashing with writing saying "critical error"

It happens totally random and doesn't seem specific to a particular web page (and no its not while hunting down porn).

i have to run task manager, end firefox, uninstall firefox and remove every piece of firefox from my machine, run malware, remove said maleware, reboot machine, reinstall firefox.. and ""if" i am lucky and firefox doesn't open in the pages it shut down in (which considering firefox should of completely been removed from my system -- that just totally baffles me when it does reopen like that) i can continue to surf until it happens again.

the below is the only info i can get from the adware when i remove it...

Adware.Elex.ShrtCln, C:\USERS\***********\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\Web Data, No Action By User, [2304], [454693],1.0.3237


I know it says chrome in it .. but there is no issues with chrome (and yes i put the *** in it) and i do not have chrome open at the time.

It happens every so often and as i said doesn't seem to be specific to any particular search or web page , it just seems to happen.

Asked by Tallon 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Within 3 days of installing Firefox, I get the "you have been hacked we have control" My chrome/IE does not have this problem. Why?

I have performed the action some dozen times over the last year, only Firefox seems to have this problem. Here is the kicker, I like Firefox, but how can I use it when I… (read more)

I have performed the action some dozen times over the last year, only Firefox seems to have this problem. Here is the kicker, I like Firefox, but how can I use it when I have to deinstall so often. (Win 7, SP3, AVG virus protection, firewall, and so forth on a Frontier Router)

Asked by ghtrum 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

cdn.socialannex.com/c/modulecheck.js is malicious, according to Kaspersky. Is there anything a user needs to do about this?

It only happens when I visit www.vitacost.com (thus far). I get a red box pop-up from Kaspersky indicating I should close this page (but Kaspersky blocks it anyways). No… (read more)

It only happens when I visit www.vitacost.com (thus far). I get a red box pop-up from Kaspersky indicating I should close this page (but Kaspersky blocks it anyways). Not sure if there is anything I, a user, need to do with any of my Firefox settings or is this a bug with Firefox itself. All help is appreciated. Thank you.

Asked by kjon99fm 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

when I press enter it does not go to website

I have a number of people hacking me some in the US for unknown reasons and some outside the US because I have family that lives in China. I have someone trying to corrup… (read more)

I have a number of people hacking me some in the US for unknown reasons and some outside the US because I have family that lives in China. I have someone trying to corrupt my Firefox by installing scripts and toolbars most of which I can remove easily.

This is the second time they have corrupted the address bar for my Firefox. The first time I was able to fix it by re-installing firefox from scratch and re-installing all my plugins. I don't want to do this every time one of the morons hacking me decides on a whim to mess up my firefox to try to get me to use a less secure browser like that disgrace that is internet explorer or some other browser.

Are you guys working on a bug fix for this? I searched around and it seems to be a re-occurring problem with Firefox

Asked by somedud3 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

How can I remove mediatab.TV from my firefox 'cos it's not easy.

Firefox is infected with this horrible piece of adware and stops me using firefox and google as it directs me to their ads each time. I have tried a number of software 's… (read more)

Firefox is infected with this horrible piece of adware and stops me using firefox and google as it directs me to their ads each time.

I have tried a number of software 'solutions' without success. Avast are not much help either at the mo.

Asked by JoCool 2 years ago

Last reply by FredMcD 2 years ago