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I cannot access the latest version of a website despite clearing the cache.

I am trying to see the latest version of a website (https://tripelago.wordpress.com/) which has been upgraded with a different font. Despite clearing the Firefox cache, I… (read more)

I am trying to see the latest version of a website (https://tripelago.wordpress.com/) which has been upgraded with a different font. Despite clearing the Firefox cache, I still stubbornly only get the old version. If I access the same page with Chrome, I get the correct, updated version - so it is a Firefox problem.

Asked by Akominatus 6 years ago

Answered by Akominatus 6 years ago

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Is 31.0 the latest version for Firefox for mac?

On my Mac, I click on Firefox and then About Firefox and find that I am running Firefox 31.0. There is no indication whether this is last version or not. Previously, I g… (read more)

On my Mac, I click on Firefox and then About Firefox and find that I am running Firefox 31.0. There is no indication whether this is last version or not. Previously, I got some indication that I was not running the current version. And I got a pop up box which showed that the computer was trying to connect to the Firefox facility - I can 't remember the exact name - which would have - I believe - started the update process. This pop up box ran for sometime and didn't seem to complete before it disappeared unretrievably from the screen after I took some extraneous computer action. So... now I am wondering: Do I have the latest Firefox installation or not?

Asked by haarvi 6 years ago

Answered by user633449 6 years ago

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I cant add most common websites I use to the toolbar

For example, I want to access to Google Translate, My personal e-mail, Blackboard, Bank of America, YouTube, etc... and I just click on the toolbar and I open the page I … (read more)

For example, I want to access to Google Translate, My personal e-mail, Blackboard, Bank of America, YouTube, etc... and I just click on the toolbar and I open the page I want. I want to do it in Firefox but I have not found the way to do it. Please, look my attachment to see how it looks like in my Safari browser.

Asked by dr.robertorodriguez 6 years ago

Answered by cor-el 6 years ago

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Where is my Mac menubar when using firefox?

The Menu bar that usually runs along the top of my screen (as well as the doc) are not longer present when Firefox is my active application. How to I restore them? This… (read more)

The Menu bar that usually runs along the top of my screen (as well as the doc) are not longer present when Firefox is my active application. How to I restore them? This all started when I upgraded my firefox system... and then yahoo sort of tried to take over my browsing preferences.

Mozilla is usually awesome in support of their users, but this little blunder is a disaster.

Asked by Josephlambert 6 years ago

Answered by jscher2000 6 years ago

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"Open in Chrome" Addon user can't open certain websites

Hi there, I just stumbled over this comment https://addons.mozilla.org/de/firefox/addon/open-with-google-chrome/reviews/727928/ related to this "Up & Coming Extension… (read more)

Hi there,

I just stumbled over this comment https://addons.mozilla.org/de/firefox/addon/open-with-google-chrome/reviews/727928/ related to this "Up & Coming Extension" https://addons.mozilla.org/de/firefox/addon/open-with-google-chrome/?src=hp-dl-upandcoming . That this extension is "up and coming" made me suspicious and the comment confirmed that for quite a few firefox user some parts of the web seem broken. I know that there are already hacks on the way and shipped like a hard coded list of websites which get to use a 'webkit' css vendor prefix. But I was wondering if anyone here from SMO has an option to reach out to this user to get information about which websites are unsuable for him (or her)? There is no option for me to leave a reply direct to the comment at AMO.

Asked by als 6 years ago

Answered by TalkingFirefox 6 years ago

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After trying to sync with my laptop and failing,I restored the files from a backup and am getting "This connection is Untrusted" I have not found a solution.

I have uninstalled Firefox 40, deleted the profiles folder, reinstalled Firefox, restored Firefox 40 and profiles from a backup and I am still getting this message. I eve… (read more)

I have uninstalled Firefox 40, deleted the profiles folder, reinstalled Firefox, restored Firefox 40 and profiles from a backup and I am still getting this message. I even downgraded to a previous version and restored the profiles for that version and still this nasty error crops up on anything I try to do. I cannot find any info on where other files files are stored that I am not restoring or changing that are still lingering. I have never seen anything like this.This is after spending 3 weeks completely updating and changing Firefox to suit my needs and dumping Chrome,this is what I get. It appears I will have to move back to chrome as I need a browser that works. I have tried everything I can find regarding this to no avail. I am really upset over this especially after all the time spent moving from Chrome to Firefox. I really need an answer or I will have to delete Firefox and move back to Chrome as much as I hate to do that. It still works!! Anyone have an answer for this? Is their no one at Mozilla to help with this? Help!

Asked by retiredguy 6 years ago

Answered by jscher2000 6 years ago

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Some web sites are not fully functional with latest Firefox running on my desktop. For instance: a website now does not allow me to link to certain pages -error

Recently upgraded to 42.0 on my computer. One site where I used to go to check my utility bill does not accept my log in entries. Locks my account after repeatedly trying… (read more)

Recently upgraded to 42.0 on my computer.

One site where I used to go to check my utility bill does not accept my log in entries. Locks my account after repeatedly trying the correct user name and password. Opens fine with Safari. Another site does not allow me to access Estatements. Error message. Functionality on site it otherwise good. Works with Safari. I'd rather not use Safari.

Asked by jerseyfresh 5 years ago

Answered by cor-el 5 years ago

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I can log on to my 2nd gmail account on my phone, but not my desktop. I get no error message, just nothing.

From my primary gmail account, I try to open my second account, but when I click on it, this is what I get: https://accounts.google.com/ServiceLogin?passive=1209600&c… (read more)

From my primary gmail account, I try to open my second account, but when I click on it, this is what I get: https://accounts.google.com/ServiceLogin?passive=1209600&continue=https%3A%2F%2Fmyaccount.google.com%2F&authuser=0#Email=redacted

I can get on that email account on my phone, but not on the desktop (from either Firefox or Safari). Any ideas?

edit: personal information removed for your security (philipp)

Asked by LindainTexas 5 years ago

Answered by the-edmeister 5 years ago

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Firefox has disabled an add-on I need urgently

I have been using Zotero , the referencing tool, on Firefox without a problem. The icon has disappeared from the toolbar. I can still get into the extension by opening i… (read more)

I have been using Zotero , the referencing tool, on Firefox without a problem.

The icon has disappeared from the toolbar. I can still get into the extension by opening it the long way but I need it back on the toolbar. The message I get is "Zotero could not be verified for use in Firefox and has been disabled".

I don't dare do much as it currently has hundreds of references on it that I cannot afford to lose. Of course it is a verified extension, it is designed to be used with Firefox and I have been using it for 3 years!!

I would value help but please keep it really simple as my computer savvy is basic. How do I stop Firefox from disabling it? I looked this up on your site and was directed to Firefox Configuration Editor which I can't actually find. Sigh. I wish your system would not mess with something so important when I have work to hand in!

Kind regards,

Kristin

Asked by kristinkeam 5 years ago

Answered by James 5 years ago

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Since installing el capitan, my firefox will not respond to any key strokes of track pad actions until I move away to another window and then come back

If I click on a blank field no cursor appears. If I click on another window eg. a safari window and then come back to firefox, the cursor is now in the field I clicked on… (read more)

If I click on a blank field no cursor appears. If I click on another window eg. a safari window and then come back to firefox, the cursor is now in the field I clicked on. Then I type in e.g. a dollar amount, but no numbers appear then I go to safari and comeback to firefox and the numbers are there. Then I try to scroll down using my trackpad and nothing moves then go to safari and come back and the screen has scrolled. The same happens if I go to another window e.g. open office and then return. This began after installing el capitan. At first I may have had a lack of RAM, but I have taken care of this. Ideas? Is there any way to reinstall Firefox completely, preferably without losing my bookmarks to see if this helps? I'm on version 43.0.2.

Asked by charlesPr 5 years ago

Answered by FredMcD 5 years ago

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Why can't I sort folders?

I created a folder under Bookmarks Menu with several sub-folders in Firefox v.45.0 but I cannot sort them. I must do it manually. Is there something I'm missing? Thank yo… (read more)

I created a folder under Bookmarks Menu with several sub-folders in Firefox v.45.0 but I cannot sort them. I must do it manually. Is there something I'm missing? Thank you.

Asked by nu-user 5 years ago

Answered by nu-user 5 years ago

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Got Firefox 50, saw Stealthy replaced AdBlock Ultimate in bar. Why is AdBlock innactive?

Hi, I'm using Mac OS 10.95. Went to get Adblock Ultimate from your site several days ago and it worked fine. Today after updating to Firefox Vers. 50 I see that something… (read more)

Hi, I'm using Mac OS 10.95. Went to get Adblock Ultimate from your site several days ago and it worked fine. Today after updating to Firefox Vers. 50 I see that something called Stealthy has replaced the Adblock Ultimate on the little icons on the top left. When I checked the Add-ons I saw it listed, and when I click on Preferences I got to a page (see attached) that is nearly blank and the top said Chrome Adblock options. I distinctly downloaded a version for Firefox and it was working until today. Any ideas?

Asked by Zetryh 4 years ago

Answered by Scribe 4 years ago

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After latest Firefox update, browser won't restore previous session after crash/quit. It restores old pages, not most recent. And no "oops! embarrassing" page.

Took my MacBook Pro to be serviced and they updated my software, including, apparently Firefox. I have FireFox 50.0.2 on Mac OSX 10.9.5. Now I no longer get the "Oops! Th… (read more)

Took my MacBook Pro to be serviced and they updated my software, including, apparently Firefox. I have FireFox 50.0.2 on Mac OSX 10.9.5. Now I no longer get the "Oops! This is embarrassing" page after a crash or restart, and when I click "restore previous session," Firefox reopens old pages, some of which I don't need anymore, and doesn't open most of my most recent pages. I think I've clicked all the right settings, including "remember my history." Anyone know what to do? Thanks!

Asked by FirefoxU 4 years ago

Answered by FredMcD 4 years ago

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Trouble upgrading from 32 bit to 64 bit on WIN 10

I just got a new 64 bit WIN 10 laptop and downloaded the latest firefox from mozilla.org (July 2017) and somehow mozilla.org website incorrectly automatically downloaded … (read more)

I just got a new 64 bit WIN 10 laptop and downloaded the latest firefox from mozilla.org (July 2017) and somehow mozilla.org website incorrectly automatically downloaded and installed the 32 bit version 54 even though I have 64 bit WIN 10. After a few days I realizing the performance problems I manually downloaded 64 bit firefox 55. However I tried uninstalling firefox 32 bit ver 54 and It wont uninstall because it keeps falsely detecting that firefox is running and wont uninstall while it thinks its running - Its not running in the foreground and I dont know why it wont uninstall and the new 64 bit install package will not remove the old 32 bit package. Any and all suggestions are appreciated - Alan - af24us@aol.com PS - this is why I hate Windows :-) so many bugs

Asked by af24us 4 years ago

Answered by mattcamp 4 years ago

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Can't save bookmarks except in "other bookmarks" in FF 59.0.2 Mac.

I just installed FF 59.0.2 mac on my iMac running Mac OSX Mavericks. I was able to import my Google Chrome bookmarks html file, all the bookmarks are working correctly. H… (read more)

I just installed FF 59.0.2 mac on my iMac running Mac OSX Mavericks. I was able to import my Google Chrome bookmarks html file, all the bookmarks are working correctly. However, when I try to bookmark a new website page, the bookmark always goes to the "other bookmarks" folder, it will not save to any of the other folders in the bookmark folders I was able to import from the Google Chrome html file. From a previous question, I went to the "places.sqlite" file, went to "get info" there was no check mark next to the "locked" setting. How can I fix this? Please make your reply easy to follow. Thanks.

Asked by pixtureskk 3 years ago

Answered by pixtureskk 3 years ago

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Cant start in safe mode. Cant remove Firefox it bounces out of trash. Its been attacked. Help

I got into trouble after being fooled ito believing I needed to update Flash Player. Sorted that eventually but found I had an invasion of adware.. Seemed to have got rid… (read more)

I got into trouble after being fooled ito believing I needed to update Flash Player. Sorted that eventually but found I had an invasion of adware.. Seemed to have got rid of most of that but have reason to suppose there is something lingering in Firefox. Decided to uninstall and bring in a clean version by later installing/ . Now fingdthat I cannot remove Firefox, it jumps out of the trash. I use help and went to restart with add ons disabled. The moment I pressed the safe restart button I was taken back to the first help page so someone or something does not want me to dump the current installed Firefox. The only solution I can think of is to reinstall OSX by restart and cmd +R. As I am on wi fi that meand findind canle and going eathernet aas on restart the wifi cuts off. Any help will be appreciated. Have iMAc 2.5GHz Intel core i5 Firefox 35 0 1 Using google, sometimes Yahoo OSX10.9.5 Maverick

Asked by Appleidiot 6 years ago

Answered by ideato 6 years ago