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I typed www.netflix.com in the address line and Netflix tried to come up. But I got a huge black page with an error message.

 Error Code F7702-1003 

At the top of the page in a thin yellow box it says

 The WidevineCdm plug-in has crashed. 

It suggested that I reload the page and the plug-in would reset itself. I did but it didn't.

How do I fix this problem?

Hello,

since the last automatic update of the Widevine Content Decryption Module (updated today, automatically) the plugin keeps crashing when I want to watch "TV" waipu.tv. I have already re-installed firefox etc, it just won't work.

I have submitted several crash reports, this is the latest: bp-7bc4b8a4-e59b-4f7e-a840-7c0720210422

See screenshot of "crashed"-notice below.

What can I do to fix this?

I have been watching netflix from my macbook air on firefox everyday and suddenly the video im watching abruptly stops and at the top of the page it says " WideVineCdm plug in crash" and at first refreshing the page would remedy the issue and i could resume my video but now refreshing doesn't do anything & I have spent literally all day trying to get back to what i was watching and it's so frustrating because all the tips on what to do are not helping at all and i am sure i am using the most updated version of firefox.. Help! Please!

WidevinCdm crashes. I have submitted multiple crash reports but not sure if any went through. There was no pop-up window or any field to describe the problem like what the 'Learn more..' link says when the crash occurs.

I have already seen other reports of this problem (e.g. https://support.mozilla.org/en-US/questions/1334218 )

Crash seen on:

Firefox 78.10.0 Mac OS 10.9.5 (Can't upgrade further on existing HW)

I don't like the recommendation on the above URL to install an older version of Firefox. We never tell anyone to go back to old versions of our SW if the bug is created by the new version. For me, the crashes started right AFTER I upgraded Firefox to 78.10.0. I was watching CBS shows. So the crash has a definite connection to the Firefox upgrade. I haven't changed anything else on my MacBook. I had no problem watching the shows on previous versions of Firefox.

To reproduce the crash, try to watch a "free" CBS show ( e.g. https://www.cbs.com/shows/fbi/ ). No subscription needed for a few episodes available for free.

I keep getting a crash notice when I try to watch Hulu that prevents me from playing anything. It says "WidevineCdm plugin has crashed" and gives me an option to reload, but it pops up again when I reload. How do I fix this? If it helps my crash report ID is bp-b9dc86c3-0580-4fb3-b7d3-86b6d0210506

I can no longer watch any streaming services on my computer. The message "The Widevine plug in has crashed..." It says it is because flash player crashed. I don't know how to fix it.

Fortunately, this situation is not happening across all websites, but on those that it does, I haven't been able to find a solution, yet.

As the title suggests, I copy a piece of text/paragraph from said website, and when I paste it in a word processor such as Pages or Text Edit (both Mac apps), the text is aligned to the left. The goal is to be able to paste said text with a justified alignment (predefined on the paragraph of the open document). It used to work flawlessly up until two months ago.

I'm don't know if some Firefox update caused this or maybe some extension might be interfering (I have checked the installed extensions and none of them appear to be the cause, but maybe it is the case). Either way, I've checked the same websites on Chrome and this issue is not happening there, so clearly it's browser related.

Any guidance, tips or help is very appreciated. Thank you.

I am joining the millions...WidevineCDM crashes on all my media streaming options (Netlfix, HBO, etc). I am EXTREMELY tech illiterate and the suggestions so far for this issue are way over my head. Does anyone have any basic solutions? Or a willingness to walk me through what to do step by step? Thanks

I have a plugin that says its crashed it's the WidevineCdm plugin. I have tried submitting a crash report but it won't let me. I tried resetting the browser, re-downloading the browser nothing seems to help. What do I do?

I have been having issues with some streaming sites e.g. Netflix, which give me a message at top of the browser that WidevineCDM has crashed (see attached img). Not sure what's going on, as my googling hasn't found anything helpful about how to deal with this. Help would be appreciated!

Hi Everyone,

I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why.

I'm running mozilla firefox version 78.10.0esr (64-bit) on a macbook pro running OS X version 10.9.5

Anyone have any fixes?

WidevineCdm plugin is crashing when I try to play videos on Netflix, Hulu, and Peacock. In the browser, Firefox 78.10.0esr on my Mac 10.9. A yellow strip at the top explains that the plugin crashed and asks me to send a report, which I do and asks me to restart the browser, which I do. Nothing works. I tried "safe mode." I tried clearing caches and what not. I think the browser was just updated today. I am totally unable to play videos on those web pages previous mentioned. I am able to watch youtube, however.

Recently, I've been unable to view paid for video, for example on Netflix. I get the following error message:

The WidevineCdm Plugin has crashed. FATAL Clpp-Error [Category 6 - Code 6002]: {"browserError":""}

I'm using a macOS 10.95 and, says Firefox,:

"Note: The current version of Google Widevine is no longer compatible with older macOS versions such as OS X 10.9 and 10.10. Only macOS versions 10.11 and above are supported."

So my question, since it seems my mac is no longer compatible with Widevine, is whether there a way for me to watch video on Firefox? Perhaps with another plugin? Or no plugin? Perhaps this is an issue to take up with Widevine?

Thanks in advance.

Something new is happening - there is a slow and very obstructing problem in sending emails - I can receive emails normally but when I try to reply or to send a message, a yellow bar appears telling me there is a huge content slowing my process and asks me to click 'stop' or 'wait' It now takes 15 - 20 minutes to wait to send a message This has never happened before and has been happening for two days now. Please correct this problem. Thank you

hello.

I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on the site a certain error code message will pop up then the same yellow bar at the top says "the widevineCdm plugin has crashed..." i have reloaded the page, sent the report. uninstalled and installed firefox...but the issue continues. This happened roughtly 2 weeks ago and the problem hasnt resolved itself. Safari allows me to stream most sites barr disney plus. Can anyone help. I've tried many of the things google has suggested and it hasnt fixed the problem. I have tried chrome also, there seems to be the same issue. does anyone have suggestions