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UPS website won't load

Hello, I haven't been able to get UPS to work through Firefox. It works in Chrome....other browsers. NOT firebox which is my homepage browser. I have added it in the pri… (read more)

Hello, I haven't been able to get UPS to work through Firefox. It works in Chrome....other browsers. NOT firebox which is my homepage browser. I have added it in the privacy section and it that doesn't seem to do it. Thanks! Alison

Asked by akhoekstra 2 days ago

Last reply by cor-el 2 days ago

How to get the standard DOM highlighters back?

Hi, I don't know why, but my firefox's console suddenly started highlight dom elements only with borders, without background colors for padding and margin as usual. How t… (read more)

Hi, I don't know why, but my firefox's console suddenly started highlight dom elements only with borders, without background colors for padding and margin as usual. How to get them back? Attaching 2 images: one from firefox, with current boder-highlights, and sadly one from chrome, because firefox doesn't have anymore, with background highlights, just as an example of how, circa, was FF before.

How to get back?

Asked by Stratboy 2 days ago

Last reply by cor-el 2 days ago

Application error: a client-side exception has occurred (see the browser console for more information).

This error comes up on so many sites now. I am thinking of deleting this terrible browser and moving to chrome despite all of my uni resources being on firefox. Does anyo… (read more)

This error comes up on so many sites now. I am thinking of deleting this terrible browser and moving to chrome despite all of my uni resources being on firefox. Does anyone reccomend browsers?

I have tried everything and nothing works, I can only use websites in troubleshoot mode but don't unsderstand what the problem is in the code (I am not a dev or software engineer so I have trouble getting rid of the problem in code because I barely understand the code).

I don't want to have to only use this browser on troubleshoot mode, I have tried disabling add-ons that could be the issue like Adblocker but to no avail.

This is now effecting my studying and dissertation writing.

Asked by Mae 2 days ago

Last reply by cor-el 2 days ago

English words can't display properly for some website

Some website can't display English content properly (shown as rubbish text as in figure provided), but if I copy those text and paste them else where (for example in a .t… (read more)

Some website can't display English content properly (shown as rubbish text as in figure provided), but if I copy those text and paste them else where (for example in a .txt file), they shown as English. I even disabled all of my plugins, but it still has the problem.

It won't have such a problem if I open the same web page via chromium-based browsers.

Just wondering what might be the cause?

Asked by Tintin.Yuan 21 hours ago

Last reply by Paraphraser online 11 hours ago

autotfill for credit card disappeared.

autofill for credit card not longer available. I had it for some time, but within the last week or two, it disappeared, and there is no longer an option under privacy/sec… (read more)

autofill for credit card not longer available. I had it for some time, but within the last week or two, it disappeared, and there is no longer an option under privacy/security settings in the browser.

Asked by juniper1pat 16 hours ago

Last reply by cor-el 2 hours ago

Firefox keeps crashing. Version 111.0

Hi - Firefox has been randomly crashing a lot lately for me. Here are the report numbers - bp-d13cc7f7-782b-4308-a209-751540230320 bp-c3c23d0b-0e10-44cd-aa24-9f86f0230… (read more)

Hi - Firefox has been randomly crashing a lot lately for me. Here are the report numbers - bp-d13cc7f7-782b-4308-a209-751540230320 bp-c3c23d0b-0e10-44cd-aa24-9f86f0230320 bp-4206a498-bc21-45d4-91b8-2edb40230320 bp-230d21d1-0527-4806-9da1-9aa8b0230320

Asked by deep.maniyar 13 hours ago

Last reply by TyDraniu 9 hours ago

My Firefox account has disappeared.

I used Firefox products very heavily for several years, but switched to chrome about a year ago for work compliance reasons. I tried to log back into my Firefox account u… (read more)

I used Firefox products very heavily for several years, but switched to chrome about a year ago for work compliance reasons. I tried to log back into my Firefox account using login information stored in my password manager, and I got prompted to make a new account. There seems to be no record of my old account, no saved bookmarks, passwords, or history with other products like Firefox Monitor. To my knowledge I never got a notice that my account was being terminated. Is it possible to recover my account?

Asked by gpmach5 12 hours ago

Last reply by JJAskiz 8 hours ago

Unable to drag image when downloaded to desktop on Mac

Hi, I am unable to drag an image that is downloaded onto my desktop. I am using a Mac with the latest version of the Firefox browser. I see a circle with an slash throug… (read more)

Hi,

I am unable to drag an image that is downloaded onto my desktop. I am using a Mac with the latest version of the Firefox browser. I see a circle with an slash through it when I try dragging an image onto my desktop.

Asked by ArtistQ 9 hours ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

I can't drag a downloaded file from Firefox to my desktop on a mac

I can't drag a downloaded file from Firefox to my desktop on a mac. It used to work and now it doesn't. I've searched and searched and searched to find an answer and noth… (read more)

I can't drag a downloaded file from Firefox to my desktop on a mac. It used to work and now it doesn't. I've searched and searched and searched to find an answer and nothing has resulted in fixing the problem. I don't seem to have any add ons installed that I can see of unless they are hiding somewhere.

Asked by cara.moretti 8 hours ago

Last reply by jscher2000 - Support Volunteer 7 hours ago

  • Archived

cmd+1 with CZ key layout zooms instead of switching to 1st tab

cmd+numbers on alphanumeric keys should switch to respective tab (cmd+1 to 1st tab, cmd+5 to fifth...). With CZ keyboard layout on MacOS, cmd+1 does NOT switch to first t… (read more)

cmd+numbers on alphanumeric keys should switch to respective tab (cmd+1 to 1st tab, cmd+5 to fifth...). With CZ keyboard layout on MacOS, cmd+1 does NOT switch to first tab, it Zooms In instead. No other browser (Edge, Safari, Opera, Orion) exhibits this behaviour. Other numbers work as expected.

FF 98.0.2 on Monterey 12.2.1.

How do I fix this? Thanks.

Asked by jfiala 12 months ago

Last reply by jonzn4SUSE 12 months ago

  • Archived

move videos from those from Arttutor to Mozilla pocket

I hav many of Arttutor videos that I have paid for earlier and now tI'm trying to move them from Arttutor to Mozilla. Arttutor has shut down and helped me to move their v… (read more)

I hav many of Arttutor videos that I have paid for earlier and now tI'm trying to move them from Arttutor to Mozilla. Arttutor has shut down and helped me to move their videos to pocket. I saw them when Arttutor was open until March 1, 2022, but now their company has now has closed. I'm told that my list of videos are still in pocket but all I can see are the titles of the videos but no video content under the formerly Arttutor website that does not work anymore. I don't know where to go next. I hope you can please help me with this problem. My MacOS is 12.2.1 Monterey Regards, Nola Aitken

Asked by nola.aitken 11 months ago

Last reply by Paul 11 months ago

  • Archived

Trouble loading on Mac Book Air

AOL Mail and Twitter no longer load starting today using the Firefox browser. Have restarted and pretty much spent a couple hours trying to fix on my own. AOL keeps tryin… (read more)

AOL Mail and Twitter no longer load starting today using the Firefox browser. Have restarted and pretty much spent a couple hours trying to fix on my own. AOL keeps trying to load the mail but won't...but works great on my IPAD and my IPhone. Same with Twitter...it's just stuck on the loading screen. Cleared history and cache but nothing works. HELP.

Asked by dbqjp 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Bill Pay service not working

I live in the northwest of USA and I use Banner Bank. The bank's "bill pay" service has quit working on Firefox. I've contacted them four times about this problem and ea… (read more)

I live in the northwest of USA and I use Banner Bank. The bank's "bill pay" service has quit working on Firefox. I've contacted them four times about this problem and each time they've got me connected only to fail the next time I try to use it. I've used Firefox for many years and I don't want to drop it for this one problem. Has this problem occurred with others? Maybe someone from Mozilla can contact them and fix the problem. r

Asked by rad2776 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

my new email account

Hi. I have a new email account: I cannot send or receive a message on this account....can someone help me please...... [Personal information removed by moderator… (read more)

Hi. I have a new email account: I cannot send or receive a message on this account....can someone help me please......

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by Ed 8 months ago

Last reply by Dropa 8 months ago

  • Archived

Compatibility issue?

The site unter https://www.wetter.de/deutschland/wetter-bremen-18220609.html won't be displayed correctly. I get errors like this: please see the image! Anyone able to h… (read more)

The site unter https://www.wetter.de/deutschland/wetter-bremen-18220609.html won't be displayed correctly. I get errors like this: please see the image!

Anyone able to help out?

Asked by plausibel 8 months ago

Last reply by jonzn4SUSE 8 months ago

  • Archived

Firefox Multibar Toolbar Mac

I am trying to install a multibar toolbar on my macbook. I have tried following the steps from this forum [https://support.mozilla.org/en-US/que.../1273156] and I have … (read more)

I am trying to install a multibar toolbar on my macbook.

I have tried following the steps from this forum [https://support.mozilla.org/en-US/que.../1273156] and I have also tried following steps from this youtube video https://www.youtube.com/watch?v=O10tnlsbwUk.

None have worked successfully on my macbook.

Can anyone help?

Asked by mmorrice 8 months ago

Last reply by Dropa 8 months ago