All Products Support Forum

I've just switched to firefox from brave, and theres no button on twitch to enable picture in picture. Using the keyboard shortcut (cmd+option+shift+]) works, but I'd much rather click something on the screen. On brave there used to be a picture in picture button alongside settings, theatre mode, and fullscreen buttons, but on firefox this has been replaced by a clip button. There's no option for it if I right click (this works on youtube), and no option in the address bar for either twitch or youtube. I've tried disabling all my extensions and lowering protections but nothing seems to work.

Firefox 102.0.1 macOS 12.4

When firefox is opened the UI is normal as shown in the first screenshot. But if I clicked any menu item, the tabbar displayed in a weired way as shown in the second screenshot.

On my old (Intel based) MacPro Zoho email works fine. On my new M1 chip MacPro when I first open Zoho, or open an email, the page does not render properly at first (buttons/links don't work etc). After a delay it refreshes and shows properly. The delay depends on how fast my internet is - in the evening it can be a minute or so. Even when the internet is good I still get 2 versions of a page with a pause in between.

I tried on Safari and it works fine - which makes me think this is a Firefox issue.

I have some screen shots but when I click the browse button below I can select a file then it just endlessly shows working. I will have to email these to you separately

Thanks Phil.

This morning I had trouble updating my Firefox after the new update. Went to our IT people, who uninstalled Firefox, and installed a new one. The new one updated fine. However, I had forgotten my password, and had to reset it when logging in into the newly installed Firefox. Now I am logged in, but cannot see any of my bookmarks, etc. Essentially Firefox is treating my account as a new one and does not remember any of my settings. Is there anything I can do to recover my settings and bookmarks?

Thanks, Yuri

I am trying to access this web site https://www.wunderground.com/ When I click on this link all I get is a White page! If I use Safari it works perfectly. What must I do??

Hi All,

I' m having the issue that .jpeg images don't zoom smaller in Firefox (they do in Safari). I'm performing cmd-+/- on a Mac keyboard.

Any ideas?

Thank you, Russ M.

When I run Firefox in troubleshooting mode I can log into citibank. When I return to normal I cannot. I've turned one extension after another off. None of them seem to be causing the problem.

This all started when I created a container for Banking. it has been a problem ever since.

The spacebar does not produce a space between words, when typing text. I'm using an iMac on macOS Monterey (V 12.6), and a Mac keyboard. It also causes the window I'm writing in to expand and contract in size. This happens when typing emails also. What do you recommend?

Firefox stopped opening links in web pages like secondlife:///app/region/Kings%20Stone/224/155/22 ,WHere do I tell Firefox what application to use to handle that kind of a link?

Well, I wanted to provide PRIVATE feedback to the developers, but it appears that they are intent on avoiding that at all costs, continually steering me into posting on the public forum instead by not providing any other alternative. So be it. Remember, this was not my choice.

I was shocked to see the following results from Firefox's own presearch for the simple term "mom" (I was typing a longer word, but the presearch came out during my typing). I think your curation algorithms need some hard tweaking.

I'm not very computer savvy but I followed a website a few months ago to edit Firefox so it'd default to dark mode. I think I went in and edited source code? I can't find the instructions anymore but I'd like to revert back to the original setting. How do I do that? I tried to refresh Firefox but it's still coming back with some websites in dark mode and some not. Please advise!

Hi there! I can't clear my cache. I go to Preferences > Privacy & Security > Clear Data... but my recent URLs always still show up under History (see image). Please advise! Thanks

I have tried all of the suggested solutions here at Mozilla for how to delete a website URL from being autofilled: whenever I type 'pre', the autofill function fills in the rest of the website 'www.preply.com'. It was a horrible ESL teaching scam website, I only taught through it for a month last November then quit when they ripped me off. But now since last November, any time I type in 'pre'–I invariably see their annoying, shitty website :-( It is very annoying because it was a bad employer experience–and now I cannot ever remove them from Firefox :-(

I tried deleting it in the address bar with shift + delete, then also went into some obscure Firefox folder and deleted some file with Firefox closed (this was the supposed "solution"–it did NOT work).

Is there any way to solve this incredibly annoying issue? Or should I just switch to Chrome or Safari and give up? Very disappointed in how impossible Firefox makes deleting autofill URLS, really, REALLY BAD software programming. Any helpful or solution greatly appreciated thx :-)

I appreciate the quick reply from your support staff yesterday. I followed instructions and was able to turn off the GIFs but FOR ONLY ONE TIME. As soon as I exited Firefox, or even the current page and returned to it they were back on. How do I keep them off permanently?

Hi friends. We have had some recent power outages when everything was back up running my youtube screen only shows the video but everything else is white. I will try to attach a screenshot.

I am running an iMac with system Sonoma 14.4.1 installed.

I have used Firefox for over 10 years with no problems.

York Maine [removed phone# from public]

All of a sudden when I go into Firefox and type in the web browser it comes up on left hand side of the screen and is so small that it is impossible to read. It has never done this before