Showing questions tagged: Show all questions
  • Solved
  • Archived

Default Search Engine Reverts Back to Google

In the Search panel of the Preferences page I have changed my preferred search engine to DuckDuckGo. It will stay as this until I quit and reopen Firefox, when it reverts… (read more)

In the Search panel of the Preferences page I have changed my preferred search engine to DuckDuckGo. It will stay as this until I quit and reopen Firefox, when it reverts back to Google. I've tried this a few times but it always goes back. I've looked for a cookie that might be being deleted, but there are none on my machine (that I can see).

I'm running Firefox 72.0.2 on a Mac with Catalina 10.15.2 and also have Firefox apps on an iPhone and iPad.

Can anyone shed any light? Thanks in advance

Asked by stuart22 2 years ago

Answered by stuart22 1 year ago

  • Solved
  • Archived

Why are my bookmarks frozen?

I haven't been able to delete or add to my bookmarks in years! Despite upgrading my MacBook to the latest ios and updating Firefox to the latest version. I've lived with … (read more)

I haven't been able to delete or add to my bookmarks in years! Despite upgrading my MacBook to the latest ios and updating Firefox to the latest version. I've lived with it until now and just haven't used bookmarks in ages, but I want to start using them again. I can't change any bookmarks, in the menu or the toolbar. None of the bookmark buttons or shortcuts work. How can I fix this?

Asked by happycat79 2 years ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

need to get rid of search marquis

I had this problem with Safari & Chrome but I was able to fix it. I cannot get rid of "search manager." I have looked into all the items listed that I can find but ev… (read more)

I had this problem with Safari & Chrome but I was able to fix it. I cannot get rid of "search manager." I have looked into all the items listed that I can find but every time I sign onto Firefox, I'm directed to search manager. I just open a new tab. It is NOT listed as one of the search engines. How can I get rid of it? My home page is a blank page.

Asked by sstrad53 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

need DRM update

cannot watch Netflix, message states firefox is installing components, check later. By add-ons is states Widevine Content Decryption Module provided by Google Inc. will … (read more)

cannot watch Netflix, message states firefox is installing components, check later. By add-ons is states Widevine Content Decryption Module provided by Google Inc. will be installed shortly, yet I am waiting. what can i do?

Asked by teutonictitan1009 1 year ago

Answered by crankygoat 1 year ago

  • Solved
  • Archived

Why does Firfox speed test show about half the speed of Brave on DSLReports Speed Test?

This is just a question. I have disabled the extension on Firefox, got the latest version. I have heard it's the fastest browser. I don't really care about speed, except … (read more)

This is just a question. I have disabled the extension on Firefox, got the latest version. I have heard it's the fastest browser. I don't really care about speed, except to detect network problems on my fiber connection. I have been showing 930Mb/sec speeds for years. When I tried Firefox by curiosity, it shows 480. I am curious why that might be?

Asked by paris_slim 2 years ago

Answered by RobertJ 2 years ago

  • Solved
  • Archived

Is there a way to search pages for multiple terms? Word A or Word B or Word G or...

As it is, Command-F or Control-F searches only support exact phrase search. If I want to search for any of 6 terms, I have to type them in, one at a time. If I want to se… (read more)

As it is, Command-F or Control-F searches only support exact phrase search.

If I want to search for any of 6 terms, I have to type them in, one at a time. If I want to search multiple pages, it's a lot of extra typing.

If other people have asked this same question since 57, well, support.mozilla.org does not have a working search function. Apparently Findbar Tweaks provided this function up through 56. But searching "Findbar" in addons.mozilla.org yields every other kind of bar, but nothing involving the findbar, because, well, addons.mozilla.org does not have a working search function, because it stems and defaults to OR searches.

Multi-Keywords Highlighter can highlight these results, but can't help me navigate to each one.

Willing to consider another browser, but must be able to block flashing, block animation, and block blinking cursors, due to neuro issues.

Asked by MarjaE 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

For the past week, Ghostery is grey and not active. I have uninstalled and reinstalled but nothing happens. Please offer suggestion to get Ghostery active.

Since Ghostery isn't active, many sites are very choppy, my computer has slowed down and now takes forever, pages are not stable and go back to early pages. I really wan… (read more)

Since Ghostery isn't active, many sites are very choppy, my computer has slowed down and now takes forever, pages are not stable and go back to early pages. I really want Ghostery available. I would appreciate recommendations for making Ghostery active. Thank you.

Asked by cmacc 1 year ago

Answered by RobertJ 1 year ago

  • Solved
  • Archived

Why does New York Times open in Facebook Container?

When I load the New York Times website, it opens automatically in the Facebook container. I have cleared all history and restarted the browser and then opened only the Ne… (read more)

When I load the New York Times website, it opens automatically in the Facebook container. I have cleared all history and restarted the browser and then opened only the New York Times -- no other tabs/sites -- and it still opens in Facebook Container. Does anyone know why that happens and/or how to stop it from happening? The whole point of Facebook Container is to isolate it from everything else you're doing so it can't track all your other business. What you're reading in the NYT is a lot of business for Facebook to be tracking...

Asked by jumblemails 1 year ago

Answered by jumblemails 1 year ago

  • Solved
  • Archived

Firefox won't install (MacOS 10.15.2 Catalina)

Firefox initially popped open a window stating that I already had another copy open and so wouldn't open. After some investigating, I found a fix and followed the steps … (read more)

Firefox initially popped open a window stating that I already had another copy open and so wouldn't open. After some investigating, I found a fix and followed the steps to delete profiles - possibly the cause of the errors. (I had applied this solution once months ago and it had worked then.) Subsequent to this attempt, I was unable to open Firefox - even with the creation of new profile(s). Given the situation, I deleted Firefox entirely by dragging into Trash and emptying the trash and re-logging in. Downloaded a clean new install from the Mozilla website. Although the DMG file downloaded fine, when I attempt to copy app to Applications folder, the system hangs. So now there is no way to re-install Firefox?!

This link /post seems to reflect my condition: https://support.mozilla.org/bm/questions/1240427 However at the given location on my computer, I only had a FB video plugin - even after i deleted that, there is no change, i.e. remain unable to implement a fresh new install of Firefox.

Suggestions? Thanks! RT12

p.s. Using a different computer to post this. When I get a chance, I'll go back to the one with this issue and see if I can post the "troubleshooting information".

Asked by RT12 1 year ago

Answered by RT12 1 year ago

  • Solved
  • Archived

firefox not recognized if I re-start my mac OS Catalina

Ever since I updated my Mac OS to Catalina, and updated Firefox to 70, any time I re-start my computer, Firefox does not recognize previous sessions and I have to open my… (read more)

Ever since I updated my Mac OS to Catalina, and updated Firefox to 70, any time I re-start my computer, Firefox does not recognize previous sessions and I have to open my tabs - including pinned tabs - over again. Then I get messages on my other devices saying Firefox has been opened on a new device. It doesn't recognize that I've been running Firefox before.

Asked by dianneblackburn2001 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

"Restore previous session" setting being ignored

In my preferences I have "Restore previous session" checkbox checked and "Warn you when quitting the browser" unchecked. However I get a warning when I quit the browser w… (read more)

In my preferences I have "Restore previous session" checkbox checked and "Warn you when quitting the browser" unchecked. However I get a warning when I quit the browser with multiple tabs open, and my old tabs don't reopen when reopening Firefox.

I think this has started happening since updating to Catalina. Any ideas what might be going wrong?

Asked by mfishe 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Can't navigate through page via TAB key

When I press TAB the elements of focus are only Firefox navigation elements and input fields on the page. I've recorded a video with full cycle of tabing throug all eleme… (read more)

When I press TAB the elements of focus are only Firefox navigation elements and input fields on the page. I've recorded a video with full cycle of tabing throug all elements.

https://send.firefox.com/download/3a273b209cbfb844/#cNn--aTePTb7lTWLCkdt8w

Asked by woodrunsdeep 1 year ago

Answered by crankygoat 1 year ago

  • Solved
  • Archived

my screen changed and now covers my dock in full screen mode it used to show the dock with full screen view

I use a mac and i used to be able to see both my dock and the apple controls on top when i was using firefox full screen, now I have to hover over it to make it show up..… (read more)

I use a mac and i used to be able to see both my dock and the apple controls on top when i was using firefox full screen, now I have to hover over it to make it show up...HELP it is so annoying

Asked by mikeandjuliejudy 1 year ago

Answered by crankygoat 1 year ago

  • Solved
  • Archived

CTV.ca part of the web site doesn't display

If I place the site "https://www.ctv.ca/Full-Episodes/A-Z" which is a local TV site FF 72.02 on a Mac does not display the channels. all add-ons where turned off and anot… (read more)

If I place the site "https://www.ctv.ca/Full-Episodes/A-Z" which is a local TV site FF 72.02 on a Mac does not display the channels. all add-ons where turned off and another browser on the same machine disaplyed the channels.

This appears to be a problem?

Asked by Mace2 1 year ago

Answered by RobertJ 1 year ago

  • Solved
  • Archived

Post-Firefox update, Boomerang by Baydin won't work anymore and I can't sign in.

I updated to the most recent version of Firefox (72.0.2) and Boomerang app (paid sub) disappeared from my Gmail. I reinstalled it and it reappeared, but when I try to use… (read more)

I updated to the most recent version of Firefox (72.0.2) and Boomerang app (paid sub) disappeared from my Gmail. I reinstalled it and it reappeared, but when I try to use it I get the message "Click here to sign in", a window tells me I signed in successfully, and then I get the Click here message again and again and again. What's going on? How to fix?

Asked by DoeRoo 1 year ago

Answered by Matthew Thomas 1 year ago

  • Solved
  • Archived

All my bookmark folders are empty

I started up Firefox today and my bookmark folders are all empty. The folder titles show up in my toolbar but contain no websites and there are no bookmarks appearing th… (read more)

I started up Firefox today and my bookmark folders are all empty. The folder titles show up in my toolbar but contain no websites and there are no bookmarks appearing that were not in folders. Everything else on Firefox seems to be fine. My passwords and settings are all the same. My homepage is not set anymore though either. I tried refreshing Firefox, I tried copying the files from the "old firefox data" that was created when I refreshed, I tried restarting my computer and firefox, but none of that has helped. There is only one default profile, no other profiles.

Asked by wonder 1 year ago

Answered by jscher2000 1 year ago

  • Solved
  • Archived

Can't transfer email FOLDERS from my web-based account to Thunderbird. Email downloads but not folders and contents

I've changed email hosts (while keeping same address), and in Thunderbird, created two addresses/accounts- one with my old host (hostbaby) and one with my new (dreamhost)… (read more)

I've changed email hosts (while keeping same address), and in Thunderbird, created two addresses/accounts- one with my old host (hostbaby) and one with my new (dreamhost). I've been able to download all my emails from the hostbaby web mail into my Thunderbird inbox (the hostbaby settings account), but none of the folders download. I've tried many ways of transferring folders, with te4ch support from hostbaby, no luck. Then tried some online instructions, no luck. Any advice?

Asked by betsy8 1 year ago

Answered by sfhowes 1 year ago

  • Locked
  • Archived

Netflix and Amazon Video are not supported by most recent Firefox update?

Hi and hello! I am on a Macbook Pro laptop from 2015 Whenever I attempt to view something off Netflix I keep getting error code F7121-3078 :( Similarly, when I attempt t… (read more)

Hi and hello!

I am on a Macbook Pro laptop from 2015

Whenever I attempt to view something off Netflix I keep getting error code F7121-3078 :(

Similarly, when I attempt to view Amazon Prime Video it says "We're experiencing a problem playing this video."

I followed instructions, I updated my mac itself to Catalina 10.15.3 and reinstalled Firefox so it should be 100% up to date.

still didn't work.

I read somewhere in this forum from a January post if I open Firefox in 32 bit mode after selecting command + i that it should work but I didn't have that option. I opted for the low resolution setting I saw and not only do the videos still not play but now it looks like I need glasses more than I really do :p I'll be changing that back asap.

What's the vibe check on this? Is there a resolution or a possible ETA of a resolution? Anything?

Any info would be grand!

What the del

Asked by topatricia.george 1 year ago

Last reply by topatricia.george 1 year ago

  • Locked
  • Archived

Netflix and Amazon Video are not supported by most recent Firefox update?

Hi and hello! I am on a Macbook Pro laptop from 2015 Whenever I attempt to view something off Netflix I keep getting error code F7121-3078 :( Similarly, when I attempt t… (read more)

Hi and hello!

I am on a Macbook Pro laptop from 2015

Whenever I attempt to view something off Netflix I keep getting error code F7121-3078 :(

Similarly, when I attempt to view Amazon Prime Video it says "We're experiencing a problem playing this video."

I followed instructions, I updated my mac itself to Catalina 10.15.3 and reinstalled Firefox so it should be 100% up to date.

still didn't work.

I read somewhere in this forum from a January post if I open Firefox in 32 bit mode after selecting command + i that it should work but I didn't have that option. I opted for the low resolution setting I saw and not only do the videos still not play but now it looks like I need glasses more than I really do :p I'll be changing that back asap.

What's the vibe check on this? Is there a resolution or a possible ETA of a resolution? Anything?

Any info would be grand!

What the del

Asked by topatricia.george 1 year ago

Last reply by Matthew Thomas 1 year ago

  • Solved
  • Archived

How to keep your YouTube Gmail login separate from your main Gmail login?

I have a main Google email account (for my important emails) and a secondary Google email account for YouTube with all my subscriptions etc. I'm not a creator. Until rece… (read more)

I have a main Google email account (for my important emails) and a secondary Google email account for YouTube with all my subscriptions etc. I'm not a creator. Until recently, I could open Gmail and see my main email account and I could go to YouTube and automatically be login with my YouTube Gmail account. I refreshed Firefox and now when I open YouTube it asks me to sign in, when I do it changes my login in Gmail, so I have to re-login to Gmail to my main email account. When I re-login to Gmail, it signs me out of YouTube into the other Gmail account! It goes back and forth wasting time. I would be grateful to fix this to save the wasted time it takes to keep having to login back and forth. I've been searching for an answer and haven't found a good solution yet. All I've found are frustrated people in various threads. My Android phone is able to keep my Gmail account logged in and my other Gmail account logged into Youtube but, on my mac computer on Firefox it no longer keeps them separate. It seems to have happened after I refreshed Firefox recently.

I look forward to hearing if there is a solution. Thank you.

Asked by LI 1 year ago

Answered by cor-el 1 year ago