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two related issues: extension stops working and last session not loading

Since I moved my profile to a new computer I have had two recurring issues that appear to be related. Issue 1: I use the Tree Style Tabs extension. After about 30 minute… (read more)

Since I moved my profile to a new computer I have had two recurring issues that appear to be related.

Issue 1: I use the Tree Style Tabs extension. After about 30 minutes the sidebar hides itself and the Tree Style Tabs item disappears from the View > Sidebar menu. I have to restart Firefox to re-enable the Tree Style Tabs via the menu.

Issue 2: I have 'Open previous session and tabs' enabled in Preferences, and usually this feature works well. However, once the previous issue occurs (my Tree Style Tabs disappears) and I restart Firefox, it always reverts to the same tabs that I had open on the date of migration several weeks ago.

I am on MacOs 12.0.1 and FireFox and extensions are all up-to-date

Can anyone offer any suggestions as to why these might be occurring?

Asked by Gibberish 1 year ago

Answered by Gibberish 1 year ago

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Firefox stopped working on two different macOS systems

I have Firefox on an old MacBook which hasn't had its macOS updated for a couple of years, and a new Mac running up-to-date Monterey. In both, Firefox has just developed … (read more)

I have Firefox on an old MacBook which hasn't had its macOS updated for a couple of years, and a new Mac running up-to-date Monterey. In both, Firefox has just developed the same problems at the same time: pages won't load, and the program won't shut down normally -- I have to use force quit. Safari works fine and I've tried all the usual solutions, bar deleting and reloading the app. I don't want to do that yet since the problem is the same on two different computers and an old and a new macOS. Since Firefox has recently updated, has that caused the problem?


edited iOS to macOS as iOS is a mobile OS for iPhones and moved thread to (desktop) Firefox section.

Asked by PJCMcAuley 1 year ago

Answered by PJCMcAuley 1 year ago

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Stored Cookies

I have a persistent cookies 'Invisiblehand.com' that I can not get rid of. I am using an Imac running Monterey 12.2.1 I am running Firefox 98.0 In Enhanced Tracking Pr… (read more)

I have a persistent cookies 'Invisiblehand.com' that I can not get rid of. I am using an Imac running Monterey 12.2.1 I am running Firefox 98.0

In Enhanced Tracking Protection I have 'Strict' in use. In Cookies and Site Data I have 'Delete cookies and site data when Firefox is closed' There are no sites listed in 'Exceptions'. In 'History' I have 'Clear history when Firefox closes'

But the above site is always listed once I open up Firefox after closing it.

How do I get rid of this? This is a new problem.

Thank you for your time and effort.

Asked by stew04 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Can't change bookmarks, won't save history, since Big Sur upgrade

Since I upgrade MacOS to Big Sur, a couple basic Firefox functions have stopped working. 1) History is not being saved. I can restore deleted tabs, but there is nothing… (read more)

Since I upgrade MacOS to Big Sur, a couple basic Firefox functions have stopped working. 1) History is not being saved. I can restore deleted tabs, but there is nothing in the History menu, nor is there any record (for example, in the form of auto-complete) of websites I have visited in the past. 2) My bookmarks file appears to be mostly read-only. Clicking on the star icon to save a new bookmark does nothing. Selecting Bookmarks > Bookmark Current Tab does nothing. In the Manage Bookmarks environment, selecting Add Bookmark from the gear icon brings up a dialog box in which the only content is a Cancel button. In the Manage Bookmarks environment, I can change the Name of a current bookmark but cannot change its URL. If I try, it reverts to the old URL as soon as I click away from it.

The current help page that most closely describes my symptoms is https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved. I tried both remedies, including refreshing Firefox and deleting xulstore.json, but no change in symptoms.

Asked by matthewtiscareno 1 year ago

Answered by FredMcD 1 year ago

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primary password

Hi, I don't understand what is "primary password". My password to connect to my firefox sync is working, but each time i am asked by a pop up window to enter my primary… (read more)

Hi,

I don't understand what is "primary password". My password to connect to my firefox sync is working, but each time i am asked by a pop up window to enter my primary password. I put the one from my firefox sync but not working! nightmare

Asked by testing2222 1 year ago

Answered by Myrddin R Emrys 1 year ago

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Lost Talk Radio when Firefox Updated

When Firefox updated to 95.0.2 I lost the ability to listen to Talk Radio, mainly https://www.iheart.com/live/590-kqnt-4952/ How do I get Talk Radio Back? … (read more)

When Firefox updated to 95.0.2 I lost the ability to listen to Talk Radio, mainly https://www.iheart.com/live/590-kqnt-4952/

How do I get Talk Radio Back?

Asked by bearcave 1 year ago

Answered by jonzn4SUSE 1 year ago

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Bing auto set for search engine

Bing somehow auto default set as my search engine and i need google as my default. when i drop down menu to change it gives no options, it only says "a browser" with Fire… (read more)

Bing somehow auto default set as my search engine and i need google as my default. when i drop down menu to change it gives no options, it only says "a browser" with Firefox logo next to it. i need help to fix this issue please! tyia:)

Asked by martian.man73 1 year ago

Answered by martian.man73 1 year ago

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opening websites with Firefox

OK, this is a little funny. It used to be, if I wanted to open a website, I just clicked on the URL, and Firefox would open with it. Now (and I'm using 95.0.2 on iMac Big… (read more)

OK, this is a little funny. It used to be, if I wanted to open a website, I just clicked on the URL, and Firefox would open with it. Now (and I'm using 95.0.2 on iMac Big Sur), when I click on the the URL NOTHING HAPPENS if a Firefox window isn't already open. That is, you have to have a Firefox window already open in order for the website to appear. For example, in the Bookmark library, if a Firefox window isn't already open, clicking on a website there won't open it. You need to right click it and select OPEN. Now, Firefox is selected already as the default browser for the system.

How do I fix this? I mean, how do I get it back the way it used to be?

Asked by danflester 1 year ago

Answered by FredMcD 1 year ago

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transfering bookmarks from one computer to another

I have two Macs with Firefox, A and B. I don't understand the sync. I have different bookmarks on firefox in computer A and computer B. I want to transfer the bookmarks f… (read more)

I have two Macs with Firefox, A and B. I don't understand the sync. I have different bookmarks on firefox in computer A and computer B. I want to transfer the bookmarks from A to B, not vice versa. What is the process and sequence of signing in/syncing so that the bookmarks go from A to B and not from B to A? Thank you for your help.

Asked by jorge46 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Websites not loading

Since January 14 2022, my Firefox (and other browsers like Safari & Chrome) can't load certain websites, notably meetup.com and guardian.co.uk. I've checked with bot… (read more)

Since January 14 2022, my Firefox (and other browsers like Safari & Chrome) can't load certain websites, notably meetup.com and guardian.co.uk.

I've checked with both ISP and Apple support (Macbook Air M1 2020 on Mac OS 12.1). After running tests, both maintain there are no issues with internet connectivity.

I'm aware that Mozilla (as far as Firefox goes) is working on a solution and has offered a workaround. I have tried it and it doesn't work.

Does anyone have any suggestions?

Asked by Dialogix 1 year ago

Answered by Dialogix 1 year ago

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Can not connect to my Lan Router

I can connect to my Router ( NetGear ) via Safar; however,' I can not go to http://routerlogin.net/ via the FoxFire browser'. I get redirected to https://www.netgear.co… (read more)

I can connect to my Router ( NetGear ) via Safar; however,' I can not go to http://routerlogin.net/ via the FoxFire browser'. I get redirected to https://www.netgear.com/home/services/routerlogincom/ .

Via the Settings interface, I have allowed this site to accept cookies for the session. Still no luck.

I have look at articles that attempt to address this issue - they must be old, for the solution menu options can not be found in my version of FF 97.0.1

It has to be a settings issue for again - I can do what I want via Safari when allowing cookies.

Browser Settings are strict with "do not Tack me". HTTPs only is set. Usually when this fails, I elect to goto the URL as HTTP.

Can you help ?

Thanks.

Asked by martclaus-productsupport 1 year ago

Answered by James 1 year ago

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How to stop this animation?

I am highly distractable by screen movements of any kind, and prefer that nothing on my screen moves unless I ask it to--no autoplay or running ribbons of text or even sl… (read more)

I am highly distractable by screen movements of any kind, and prefer that nothing on my screen moves unless I ask it to--no autoplay or running ribbons of text or even slideshows with pictures slipping past each other unless I specifically click to make something move. But none of the adjustments I've found in about:config have stopped the snowflakes that drift down across the screen on

https://cutetropolis.com

during December. I'd like to stop them in my viewing but not be the killjoy that demands they be taken down for everyone, because lots of people actually like them.

Any suggestions on what setting to tweak for this?

FF beta channel, up to date

Asked by Foxfree99 1 year ago

Answered by jonzn4SUSE 1 year ago

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unable to google anything or access sites.

Secure Connection Failed I get this message 99% of the time - this began two days ago. This morning everything was fine for ten minutes and the problem returned. An er… (read more)

Secure Connection Failed

I get this message 99% of the time - this began two days ago. This morning everything was fine for ten minutes and the problem returned.

An error occurred during a connection to www.theguardian.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by d.mcwilliams 1 year ago

Answered by FredMcD 1 year ago

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installed the wrong update

i accidentally installed the latest update not realizing it will not be compatible with my iOS 10.11.6 operating software. Can I reverse this and go bak to using the bro… (read more)

i accidentally installed the latest update not realizing it will not be compatible with my iOS 10.11.6 operating software. Can I reverse this and go bak to using the browser version I was using prior to this update?

Asked by cagroup 1 year ago

Answered by James 1 year ago

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Can't get rid of bing on mac monterey

I just downloaded Alfred and now when I try a search from the address bar or the search box on the right, it is defaulting to bing! I have restarted in trouble shooting m… (read more)

I just downloaded Alfred and now when I try a search from the address bar or the search box on the right, it is defaulting to bing! I have restarted in trouble shooting mode and it is still there. I don't see bing in the drop down of searches in default search engines, in fact the only thing that now shows up there is has the firefox icon and "a browser." I ran malware and it quarantined 17 items. Still have bing. Please help me get rid of this intruder! Thank you

Asked by joesgrille 1 year ago

Answered by joesgrille 1 year ago

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How do I prevent my Mac from disabling Firefox?

Every time my Mac does an update it bounces Firefox from my system--to the point that I have to download and reinstall it. I lose all of my bookmarks, etc., everything. … (read more)

Every time my Mac does an update it bounces Firefox from my system--to the point that I have to download and reinstall it. I lose all of my bookmarks, etc., everything. Any help is appreciated.

Asked by gilliosa 1 year ago

Answered by cor-el 1 year ago

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everything the cursor touches zooms ... how can I stop this auto zoom?

'I just downloaded Firefox in an attempt to break away from Google stranglehold (I also switched to Protonmail and DuckDuckGo). My issue is that I was unaware that there … (read more)

'I just downloaded Firefox in an attempt to break away from Google stranglehold (I also switched to Protonmail and DuckDuckGo). My issue is that I was unaware that there is an autozoom feature with FF. While for some people this is probably a godsend, for me it is slowly, but surely, driving me crazy.

I have searched for the answer online but have not found the solution ... please tell me that there is a way to shut this feature off

matt

Asked by mkirby25 1 year ago

Answered by mkirby25 1 year ago

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videos not showing on a site?

Hello, Recently an adult site I go to, which features videos, isn't working: I can get to site, but nothing shows up on the screen. I've always had 'strict' privacy and … (read more)

Hello,

Recently an adult site I go to, which features videos, isn't working: I can get to site, but nothing shows up on the screen. I've always had 'strict' privacy and adblocking protections, but something seems to have changed. This started happening maybe three weeks ago?

I did follow Mozilla instructions, and clicked on the 'shield' next to the address, changed 'enhance tracking' to off for this site. But that didn't solve the problem. What would be the next thing to try?

Thanks in advance!

Asked by yohejohn 1 year ago

Answered by FredMcD 1 year ago