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Hey, so I've just spent the past weekend attempting to troubleshoot this issue and nothing is working.

The issue: Firefox either crashes (only Linux) or slows down drastically alongside a CPU temp spike (Linux and Windows). Temps are 25 Celsius at idle, 30-40 while using Firefox for the first few minutes, and then it spikes up to 55-65 Celsius and never drops back down to normal unless I close the browser. Chromium-based browsers like Chrome, Brave, Edge all run fine with no crashes, no slow down, and normal temps.

Things I've tried to troubleshoot the issue:

• Reinstalled Firefox
• Tried troubleshoot mode
• Updated drivers
• Enabled and disabled hardware acceleration
• Made some configurations (media.ffmpeg.vaapi.enabled set to true, accessibility.force_disabled set to 1)
• Tried both Wayland and Xorg on Linux, changed the window protocol to wayland instead of xwayland
• Changed operating systems (Fedora, Arch Linux, Windows 10)
• Reinstalled Fedora and Arch
• Disabled XMP profile in BIOS
• Performed Memtest (no errors)

And a few of my crash reports:

• https://crash-stats.mozilla.org/report/index/c4600e0b-80c5-4c1d-a4ca-783a40221212
• https://crash-stats.mozilla.org/report/index/81164758-f350-41d3-862e-db0e30221211
• https://crash-stats.mozilla.org/report/index/2e6fe761-c74b-4fb1-9862-1821b0221211
• https://crash-stats.mozilla.org/report/index/b0b385ad-8c71-4f5a-9a1c-8446b0221212
• https://crash-stats.mozilla.org/report/index/380c25a3-c109-4fc1-b1d8-17ba70221212
• https://crash-stats.mozilla.org/report/index/a19af1cf-656b-49a9-bc1a-7c4de0221212
• https://crash-stats.mozilla.org/report/index/a81cd713-9d75-4e9b-adb0-341cb0221212
• https://crash-stats.mozilla.org/report/index/ffe07939-cc6e-490a-be1b-6a3160221212
• https://crash-stats.mozilla.org/report/index/f68e8cb0-74a2-48d9-977c-908830221212
• https://crash-stats.mozilla.org/report/index/91f8f817-b6f8-47d7-a029-170800221212

Perhaps I'm spending too much time into this but I really want to know what is causing this and whether it's pertaining to my hardware or Firefox itself. Any help appreciated.

I am on Manjaro Linux and installed the update to Firefox 108. The result is an unwieldy, unhelpful interface that is the opposite of the efficiency claimed by Mozilla. I can't close tabs, I can't even easily find them. The top bar gives me two controls with identical function: both show "Save to Pocket" and "Customise toolbar..."

Could you tell me how I can close tabs, please? If I can't, then I'll be adding to an endless history, probably making the browser slower and slower.

Who asked for these changes? In what way are they they helpful to me?

I'm trying to add a credit card for the "autofill credit cards" feature, but it doesn't seem to work. I fill out the form, and click save, and absolutely nothing happens. I can cancel the form, but of course the data is lost.

Any ideas?

The old profile was on a Windows 8 installation. I have a complete copy of the original C-drive. I want to recover the profile to my current Linux OS. Or, if not possible, to a Windows 10 OS. I'm mainly looking for my saved passwords.

(I have the same question about Chromium browser btw.)

after updating I can no longer see pages of open tabs, just the one I'm on. If I go to customize toolbar I can see the old open tab view, but this is awful for me. I want the old behavior back

Hi, I've recently accidentally broken and had to reinstall some packages on my computer & as part of that firefox has changed how it displays the drop down menu (File Edit View History Bookmarks Tools Help Menu bar) It now displays on the top bar of the screen - where the title of the page is - but only appears when I move the cursor over it. See 2nd attached image.

Is there any way I can get it to go back to being permanently accessible below my tabs as it was previously

Also, for info as much as anything: I've found https://support.mozilla.org/en-US/kb/restore-menu-bar-firefox but it appears to be out of date as I cannot get any option to show 'menu bar' in the way it suggests. See 1st attached image

I'm on firefox browser 107.0 x64 Ubuntu 18.04 x64

Thanks

I am mainly using firefox (108 at this time) in Linux Mint and I have sync setup with some others systems (even older linux distribs with icewease and windows). I have a lot of trouble with certain sites when my profile '~/.mozilla/firefox' is loaded and my sync account is connected or not. (seems to be related to javascript or similar - some wait circles never stop and nothing is displayed) I assume I have something corrupted in the profile. If move .mozilla/firefox profile and starts from scratch those websites are working good.

But I have a lot of bookmarks and does not want to restart from scratch. I already did that one year ago and it seems it when I restore sync when the problems arise.

Any idea?

Just upgraded to firefox 108 and it has broken just about everything. No tabs. No real toolbar. No back button. No switching from fullscreen to windowed. Nothing works properly. The hamburger menu and minimized are on the same button. One of the toolbars constantly switches from arrow to plus symbol creating havoc on my screen. Can't watch any video because of this. Running Manjaro Linux.

Hello, when I search firefox in Ubuntu snap store I see two firefox: Firefox web browser V 108.0 build2 238.8MB and firefox v 108.0 250.5MB. There are both safe? Which one to install?

At least under linux, 'firefox' is now a directory in 108.0. For 106.0.5 and many versions prior, it was an executable.

-rw-r--r-- 1 78771445 2022-12-15 08:34 firefox-108.0.tar.bz2

tar xjvf firefox-108.0.tar.bz2

mv firefox firefox-108.0

• -rwxr-xr-x 1 14416 2022-04-28 13:54 firefox-100.0/firefox
• -rwxr-xr-x 1 14416 2022-08-08 07:34 firefox-103.0.2/firefox
• -rwxr-xr-x 1 14416 2022-11-04 08:00 firefox-106.0.5/firefox
• drwxr-xr-x 7 4096 2022-12-15 08:47 firefox-108.0/firefox

Beginning this afternoon, Firefox 107.0 for Mozilla (OS=Ubuntu 22.04) is preventing me from downloading and opening PDF files. i have to use my Win 10 PC to download PDF files.

Hello,

I work on Linux Mint. Software is being updated automatically. FF received an update and became completely unresponsive.

• bookmarks are not loaded
• no button or hamburger menu works
• I can type in the search box BUT enter does not work

I have completely purged FF and reinstalled from the Linux Mint software library. This results in the same unresponsive behavior of FF.

I have no Idea what to do now.

I've been using Firefox ESR (). I want to change to Firefox.

When I run Firefox, go to the File Menu, and select Import From Another Browser it tells me that no programs that contain bookmarks, history, or password data could be found.

I have not uninstalled Firefox ESR, it contains bookmarks, history, or password data.

Why can't Firefox find Firefox ESR? How do I make this import happen?

Crash ID: a5891622-8863-4d5d-acc0-407f00221217

Firefox is crashing repeatedly and unexpectedly. This is a freshly installed version of EndeavourOS on a Setzer Chromebook. My window manager is i3-gaps. Before I re-installed EndeavourOS, Firefox also became frozen frequently. I have a swap partition of about 1.5GB, 4GB of RAM, and about 7GB of free space on my computer. Could it be my CPU usage or lack of storage space? All I've had open is Firefox.

Hello,

after install Debian 11 I tried to move my profile data (comming from regular Firefox on Linuxmint Cinnamon) as is suggested by https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile, but I found no way to get the job done.

After repeating several times the same procedure, I concluded that Firefox-ESR simply doesn't work with all the regular ".sqlite" and ".json" files comming from regular Firefox.

¿Is any workaround to get Firefox-ESR working with my old data? Is is importan because my old profile holds access data for many differents sites during more than a decade.

Thanks,

Now that my search engine for Firefox start page (Bing) have stopped showing images for older browsers (I just get a blank grey screen with their search bar).

Upgrading FF is not an option.

I want to use my own image (but not sure how to go about this). A Bookmark ?

Thanks

I'm running ArchLinux with Xfce 4.16.

One of the lastest firefox updates has broken it on my system. It keeps crashing at random times, most of the time when I do some action, maybe press a button on a website, maybe open a new window, maybe select some text on a website... It doesn't occur always, most of the time things work fine, but, at some point, I perform an action that has worked fine the last few times, and it hangs the browser.

The easiest way I found to replicate it is by opening and closing the Downloads window. Around 15% of the times I open it, the browser stops responding completely.

I'm not sure which firefox version introduced the bug because I don't update the system so often. My last pacman updates where January-2022 and November-2022. The version from January-2022 worked fine but since the November-2022 update I've been experiencing this problem.

I've created a new profile, disabled hardware acceleration but the problem persist. I'm also not using any kind of proxy, its a clean profile.

Running it from the console only shows one message at startup, but nothing when the browser hangs.

This is the message shown at startup:

[GFX1-]: glxtest: VA-API test failed: failed to initialise VAAPI connection. [2022-12-17T23:22:27Z ERROR glean_core::metrics::ping] Invalid reason code start

But the browser can be working for half an hour after it with no problems.