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  • Archived

Account un-synced and addons deleted

Hi! I am a longtime firefox user and I recently got a new computer. I installed as normal and signed in to my account, downloaded my favorite add-ons and was set. When… (read more)

Hi! I am a longtime firefox user and I recently got a new computer. I installed as normal and signed in to my account, downloaded my favorite add-ons and was set. When I was done with my browsing session I closed the application. When I went to start it again my account had been un-synced and my add-ons nonexistent. I signed in again and downloaded the add-ons and when I restarted the application the same problem occurred.

Asked by dankalmanson 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

correct user name and password?

I am new to FIrefox and want to test whether I am using the correct password for a new user. What is safest and easiest way to check? My user name is rspector12@gmail.com… (read more)

I am new to FIrefox and want to test whether I am using the correct password for a new user. What is safest and easiest way to check? My user name is rspector12@gmail.com. Thank you.

Asked by rspector12 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Youtube öffnet keine Abonomierte Seite und schreibt " Keine Ergebnisse gefunden Probiere andere Keywords aus oder entferne Suchfilter“ aber der Suchfilter lässt sich nicht einstellen

Youtube öffnet keine Abonomierte Seite und schreibt " Keine Ergebnisse gefunden Probiere andere Keywords aus oder entferne Suchfilter“ aber der Suchfilter lässt sich nich… (read more)

Youtube öffnet keine Abonomierte Seite und schreibt " Keine Ergebnisse gefunden Probiere andere Keywords aus oder entferne Suchfilter“ aber der Suchfilter lässt sich nicht einstellen

Asked by Michael Hünseler 1 year ago

Last reply by Eve 1 year ago

  • Archived

FIREFOX IOS PDFVIEWER AND ANCHORS/DESTIANTIONS

Hello, My specific problem is that page destinations are not recognized on the IOS Firefox PDF viewer. The destinations are recognized and work well on Windows Firefox d… (read more)

Hello, My specific problem is that page destinations are not recognized on the IOS Firefox PDF viewer. The destinations are recognized and work well on Windows Firefox default PDF viewer. Can anyone please point me in the right direction? Thanks in Advance, -Eric

Asked by ebuildr 1 year ago

Last reply by Eve 1 year ago

  • Archived

Page doesn’t support

The page which can open in android why in iOS it’s not opening Please give me the solution First picture is from iPhone and second is from android Both Firefox are updat… (read more)

The page which can open in android why in iOS it’s not opening Please give me the solution

First picture is from iPhone and second is from android Both Firefox are updated version

Asked by kalyan 1 year ago

Last reply by Eve 1 year ago

  • Archived

SIM card

In the upper left of my screen - there is a message stating. “No sim”. I know my SIM card is in my phone . I tried rebooting the phone as I have in the past but it is no… (read more)

In the upper left of my screen - there is a message stating. “No sim”. I know my SIM card is in my phone . I tried rebooting the phone as I have in the past but it is not doing any good! What can I do now ?

Asked by fnjfarmer9 1 year ago

Last reply by Seburo 1 year ago

  • Archived

Multiple or duplicate Mozilla programs

Would installation of BOTH the Firefox AND the Focus Programs be necessary to achieve the best protection? OR would installing Both on the same IOS system be just duplic… (read more)

Would installation of BOTH the Firefox AND the Focus Programs be necessary to achieve the best protection? OR would installing Both on the same IOS system be just duplication? THANK YOU

Asked by ruby-tuesday 1 year ago

Last reply by Eve 1 year ago

  • Archived

when i select firefox on my macit says file not found and I have to enter private browsing to get a search window.

I need to find a way to have firefox search to load from doc without error message saying file not found and having to select private browsing a second time. It is not he… (read more)

I need to find a way to have firefox search to load from doc without error message saying file not found and having to select private browsing a second time. It is not helpful when you ask a question and 90 or 2000 results come up. Calling your help center isn't designed for average users who do not understand and cannot follow directions that are not always clear. Please help me this error causes several extra steps each day.

Asked by oakrobur74 1 year ago

Last reply by OBW47 1 year ago