All Products Support Forum

When I long press a link then click “Open in New Tab” it seems to open that link at the bottom of my tab list. When I move tabs around to force an update, the newly opened tab goes back to where it should be, next to the tab I opened it from.

This is happening on my iPhone and iPad, both of which are on the latest version of Firefox.

I've installed Firefox (version 118.0 (34465)) on my iPhone 13, but it has an annoying quirk which I'm hoping can be stopped in Settings.

When I open the Firefox app, it opens all the pages I hadn't previously closed, but adds a new homepage.

When the app is open in the background and I make it active, it adds a new homepage.

This is annoying, because if I change between Firefox and any other app several times, it adds a new homepage and makes it active.

Is there a setting to prevent this, please, because I can't find it.

It doesn't do this in Firefox on my iMac.

Thank you.

Email takes one hour to reach me. You give me 5 minutes to receive verification code via email so I never have verification code in time to sign in. You must send my verification code to my cell phone.

When I create an iCloud Calendar event now, the backspace key no longer functions when I'm giving the event a name/label. So if I'm trying to correct a typo, I can no longer simply backspace to erase the mistake. Instead, I have to highlight and delete the entire word or label - a new pain in the ass. Is this a Firefox issue (I do see a long history of Firefox backspace-related trouble in various threads/forums), or an ios issue? Thanks!

I was having trouble with duplicate accounts and the passwords got intertwined so I “signed out” of the accounts and now everything disappeared! When I click on “password” from the 3 stacked bars, bottom right corner of my iPhone, nothing happens. I can’t add any or delete. Is there a way to get them back?

Hi!

We use Firefox, on iPhones and iPads (and on our iMac, but this is not so much of a problem on the big computer).

You know on the home page, where you have your pinned shortcuts, and each one has its own little icon (which, I believe, is usually supplied by the individual websites?) showing a logo for the website in question. Makes it easy to find the shortcut you want, at a glance.

Well, for more than a year, we’ve been having an annoying little issue:

All these logos get mixed up! Or sometimes, random, generic looking squares appear, with a single letter that has nothing to do with the website in question.

I might see my favorite aviation blog’s icon, on the spot for townhall! And the familiar townhall icon appears over the link for Bible Gateway! And further on down the line, the shortcut for NOAA weather just has a pastel pink square with the letter W in it.

Inexplicable!

It’s not a terrible problem - my shortcuts are all still there, in the same order in which I pinned them. However, one has to hunt through these mixed-up logos to find them!

I would appreciate any help that can be given! Thanks!

KEP

Been noticing lately how badly Firefox for iOS will slow way down after jumping between multiple pages, particularly if watching video clips on multiple different pages. Over time the responsiveness of the app gets so sluggish I have to force quit the app to get it back to it's usual snappy self.

It almost feels like a memory leak or a RAM cache that gets too full. No expert. Just not imagining it. Which each page search it gets slower and slower annnnd slloowwwer annnnnnnnnd ssssssslllllllllllloooooweerrrrrrrr to respond to clicks with my finger.

This isn't a recent issue either. Not just related to iOS 17. It's been doing it for a long time. I was hoping iOS 17 might have fixed the issue.

Love the app other wise. Thanks for listening!

I have the problem that PDFs that directly open in Firefox aren‘t downloadable. Both ways which are mentioned in the help, aren't working. As Screenshot - full site: the screen is completely white. In the case of the Share button, a PDF is produced, which can't be opened by other apps and is also very small. This behavior isn‘t connected to one special site, it always occurs when PDFs are directly shown in Firefox.

Thank you in advance. Markus

Is there a way to stop Firefox from opening up external apps on iOS. When using the private tab if a link refers to opening a application it opens to the external app without confirmation. For example when in a private tab and lookup Amazon usb c cable any link you click from Amazon will open up to the Amazon app if clicked even in private mode. When using something like safari in private mode you are prompted to open to an external app. Is there a good way to get similar functionality from Firefox iOS. Best

I recently downloaded Firefox browser version 118 I need to know how to import my bookmarks and favorites from Safari browser. I looked it up and the only instruction you have is for version 113 and it seems not to apply to version 118.

Why does Firefox for iOS never stay logged into websites I have not logged out of? Even when I check that I want the browser to stay logged in or remember my username on sites? This only happens on iOS and not on a desktop.

I want to move my Firefox downloads elsewhere on my iPhone, organizing them by category, which I have been doing regularly. A few days ago, the Firefox folder in Files disappeared, which means its Downloads folder within is also gone.

I can see what I have downloaded from the Firefox menu, but only there, and they are gone after a day or maybe two. I can’t move them from within that list.

How do I get those folders back? I don’t want to need to switch to another browser, but I will if necessary.

Firefox version 118.0 IPhone 11 Pro iOS 16.6.1

Hello! Everytime I go to search something the first search is always logged out of Google, you can tell because it defaults to light mode as well.(First image attached) If I then go back to the homepage and search again it works perfectly.(Second image attached) It sometimes fixes itself when refreshing the page but not always. It also sometimes works first try, but that only seems to happen when I open the app quickly after closing it. I have checked and unchecked tracking permissions and cookies. Nothing seems to work. Is this just Google being fussy because it’s not their app?